Introduction and History Taking Flashcards
1
Q
SOAP note
A
- Subjective
- Objective
- Assessment
- Plan
- Format for all medical notes (initial, followup, procedure, etc.)
2
Q
SOAP note contents
A
- Subjective = what patient says, history
- Objective = what you observe, physical exam and diagnostic study results
- Assessment = what you think is wrong
3
Q
Additional components of assessment portion
A
- Differential Diagnosis (DDx) of a CC-possibilities of what is wrong
- Ongoing problem
4
Q
Differential diagnosis (DDx)
A
- List of what patient may have
- Helps with clinical reasoning
- Hx narrows it down, then PE and diagnostic studies confirm your Assessment
5
Q
Plan components
A
- What you propose to do to cure or workup the patient’s complaint or problem
- Includes medications, procedures, patient education, and orders for more diagnostic tests to narrow the differential diagnosis
- Plans for ongoing problems may be listed by problem
6
Q
Goals of interview
A
- Discovery of information that leads to correct A&P
- Sharing with patient why you need to know or examine or test (share clinical thinking process and DDx, within reason)
- Negotiation to arrive at a course of workup or care that is consistent with patient’s needs, beliefs, desires
- Union to establish a joint effort
- Support in the ways you can, refer when you cannot
7
Q
Ethical aspect of autonomy
A
- Autonomy respects the patient’s need for self-determination
- This suggests the patient has choices and may make them, which requires patient education
- Autonomy is confusing when the patient is a child or not competent to make decisions
8
Q
Task of interview
A
- Gather data that is precise, specific, sensitive, and reliable
- Discover information that leads to diagnosis and management
- Provide information to patient regarding diagnosis and management
- Negotiate with patient concerning management, that is not to be invariably imposed.
- Counsel about disease prevention
9
Q
Patient goals
A
- Fix what’s wrong
- Have their symptoms and feelings understood
- Have their questions answered
- Have their fears allayed
- To be respected and comforted in a therapeutic setting
10
Q
Interviewer goals
A
- To heal, improve
To show concern, sensitivity, awareness - To establish a bond, rapport
- To obtain accurate data that is precise, specific, sensitive, and reliable
- To appear knowledgeable, competent, confident
- To be respected, trusted, and to teach
11
Q
Ensure proper setting
A
- Clean, organized setting
- Friendly, polite support staff
- Avoid loud, personal discussions in patient areas
- Do what you can
- Serenity, courage, wisdom
12
Q
Patient’s desire
A
- A nonjudgmental attitude-objectivity
- To be allowed to express problems and concerns in their own words
- You to pay attention to detail so you can diagnose and treat effectively-precision
- You to express concern, interest, understanding, respect and friendliness-empathy
13
Q
Objectivity
A
- You must remove your beliefs, biases, prejudices, preconceptions, and systemic distortions
- You must value traits and beliefs of others
- Premature interpretation compromises objectivity
14
Q
Precision
A
- A history should be reproducible by others
- Avoid vagueness, poor listening, lack of attention to detail
- Maximize precision and objectivity to produce more accurate data and correct diagnosis
15
Q
Empathy
A
- Means listening to total communication, including words, gestures, body language with attention to feelings
- And letting the patient know you are hearing, interested, concerned, accepting and understanding of what they are saying
- Empathy is not a state of feeling sorry for someone or sympathy
- Nor is it just compassion or being nice
16
Q
Be a good listener
A
- Make eye contact, nod
- Direct full attention to patient by facing them without barriers
- Avoid distractions like phone calls, interruptions, noise
- Keep note-taking to a minimum
- Avoid turning away to do electronic medical records
17
Q
Interviewing techniques
A
- Open-ended questions
- Closed-ended questions
- Clarification and elaboration
- Facilitation
- Confrontation
- Silence
- Direction
18
Q
Leading questions
A
- Should NOT be used
- They lead a patient in a certain direction
- “But you didn’t feel chest pain, did you?”
- “You only have one drink per day, right?”
- “So you take your medication every day, right?”
19
Q
Avoid leading questions
A
- Leading questions lead a patient to say a particular thing
- They can be judgmental
- “Don’t you think that is too many beers for one evening?”
- “You don’t really need physical exam, do you?”
20
Q
Clarification and elaboration
A
- Reflection = repeat what you have heard to encourage more detail
- Ask the patient to explain or provide more detail
21
Q
Facilitation
A
- Encourages the patient to go on, with words or silence
- “Please go on”
- “So you felt [repeat patient’s words]”
- May be nonverbal cues such as nodding
22
Q
Confrontation
A
- Attempts to bring patient’s behavior or awareness to conscious awareness
- “You seem worried about this”
- “I can imagine this could affect your work, life, marriage.”
- “You seem angry”
- “Did you take your blood pressure medication today?”