Introduction Flashcards
What is management?
The art or science of getting things done through people.
What are the basic resources in management known as?
6Ms: men, materials, machines, method, money, and market.
What is an organization?
A mechanism or structure that enables living things to work effectively together.
What are the characteristics of an organization?
- Consists of a group of individuals
- Dynamic
- Conducted under the direction of a leader
- Outputs are the result of collective effort.
What are the common features of all organizations?
- Group behaviour
- Structure
- Process
- Relationships
- Authority and responsibility
- Performance.
What are the two types of organizations?
- Formal organizations
- Informal organizations.
What characterizes formal organizations?
- Planned structure
- Clearly defined structure of activities
- Permanence
- Elaboration.
What is an informal organization?
Unofficial and unauthorized relationships that occur between individuals or groups within the formal organization.
What are the characteristics of informal organizations?
- Standards of behaviour
- Pressures to conform
- Informal leadership.
What is administration?
A process through which decisions are reached and directing life in social organizations.
What is the difference between administration and management?
- Management focuses on implementation
- Administration focuses on establishing policy.
What are the three management objectives?
- Ensure organizational goals are met
- Look after health and welfare of staff
- Protect resources of the organization.
What are the five managerial functions?
- Planning
- Organizing
- Staffing
- Leading
- Controlling.
What does planning in management involve?
Selecting missions and objectives and actions to achieve them.
What is the role of organizing in management?
Establishing an internal structure of roles for people to fill in an organization.
What does staffing entail?
Filling and keeping filled the positions in the organization structure.
What is leading in the context of management?
Influencing people to contribute to organization and group goals.
What is controlling in management?
Measuring and correcting activities to ensure conformity to plans.
Who is a manager?
An individual who holds a position of authority and makes decisions about allocating resources.
What are the four types of managerial skills?
- Technical skills
- Human skills
- Analytical skills
- Conceptual skills.
What qualities are essential for good managers?
- Desire to manage
- Knowledge
- Intellectual capability
- Decisiveness
- Ability to get along with others
- Communication skills
- Emotional stability
- Integrity and honesty.
What roles did Henry Mintzberg identify for managers?
- Interpersonal roles
- Informational roles
- Decisional roles.
What are the three categories of Mintzberg’s managerial roles?
- Interpersonal
- Informational
- Decisional.
What does management as a science refer to?
An organized and systematic body of knowledge acquired through observation and experimentation.