Introducing ERM Flashcards
What is the definition of ERM by ISO 31000
Coordinated activities to direct and control an organisation with regard to risk.’
When did risk management frameworks develop?
From 1995
What year did risk management become more focussed, following a financial crisis and why?
2008, as a result of the financial crisis risk management due to increases in regulation and to hold people responsible (GRC), governance, risk and compliance, particularly in the financial services sector.
What is a definition of Risk
The effect of uncertainty on objectives.
What are the 4 categories of risk
Hazard risks - negative risks
Compliance - mandatory risks
Control risks- uncertainty
Opportunity risks- positive risks
What should ERM look like to be successful
ERM makes a company more successful by creating a single view of all risks and managing those risks in a consistent way up, down and across the enterprise
What are the aspects of a traditional risk management approach
Risks as individual hazards
Risk mitigation only
Risks with no owners
Risk is insurance
Risk is not my responsibility
What is the COSO definition of ERM
The culture, capabilities, and practises integrated with strategy setting and it’s execution, that organisations rely on to manage risk in creating, preserving and realising value
What benefits can risk management bring
Soft people benefits such as improving working relationships
Hard benefits such as a higher return on investment
What is corporate governance
The UK corporate governance institute defines governance as the system of rules, practices and processes by which a company is directed and controlled
What is a GRC approach?
GRC is governance, risk and compliance, where there should be an integrated approach to compliance, risk management, internal controls and internal audit
5 benefits of ERM
Builds confidence in stakeholders and investors
Comply with relevant legal and regulatory requirements
Improve resilience
Increase the likelihood of a business meeting its objectives
Optimise the allocation of resources
What are the four easy steps of risk management
Define context and objectives
Assess the risks
Manage the risks
Monitor, review and report
What are the SATARLA risk management steps
- Context and Objectives
- Assess Risks - identification (which could be very broad), understanding (values of organisation and how risks can impact objectives & risk velocity or clock speed), so what (can we leave a risk or do we need to manage these)
- Management of risks - controls and understanding of controls
- Monitoring of whether the management of risks is working, or any changes to context, review & reporting, communication out to key stakeholders.
Combined this creates risk based decision making
What are the financial risk management regulations
Sarbanes Oxley law mandates certain practices in financial record keeping and reporting for corporations in the US
The Basel accord regulations regulate the banking sector
European Union Solvency II regulates the insurance sector
What does the Basel committee on banking supervision (2021) define operational risk as?
Risk of loss resulting from inadequate or failed internal processes, people and systems from external events
What does RIDDOR stand for?
Reporting of injuries, diseases, and dangerous occurrence regulations (RIDDOR)
What does COSHH stand for?
Control of substances hazardous to health
What is the definition of projects
Unique, transient endeavours (Association for Project Management (APM)
Common themes of projects
They have elements of uniqueness
They are temporary - have a beginning and an end
Are focussed
Have elements of complexity
Are reliant on third parties
Are based on assumptions
What 3 factors does ISO 31000 consider in relation to risk management
The principles - what good risk management looks like
The framework - what is needed to implement effective risk management
The process - what the steps are in risk management
When was ISO 31000 first invented
2009 and updated in 2018
Can ISO 31000 be used for certification purposes
No
What is RASP
Risk architecture, strategy and protocols and is a supportive structure of the risk management process
What are the various components of the COSO ERM CUBE
The face is the risk management process, consisting of 8 items
The top of the face describes the four categories of organisational objectives
The side shows the implementation process of the standard
What does COSO 2017 include
This includes the rainbow double helix. This reflects the changing complexity of risks and the evolving business environment
What are the three distinct approaches to risk management as cited by hopkin and Thompson
Risk management approach, followed by ISO 31000
Internal control approach, developed by COSO internal control framework and by the FRX risk guidance
Risk aware culture approach, developed by the Canadian institute of chartered accountants, known as the CoCo framework
What are the principles of risk management
Focus on the premise that it delivers value to the organisation by applying practices designed to achieve the best possible outcome, reducing volatility and uncertainty
What is the purpose of risk management according to ISO 31000
The creation and protection of value
What are the eight principles of risk management by ISO 31000
- Framework and processes should be customised and proportionate e
- Appropriate and timely involvement of stakeholders is necessary
- Structured and comprehensive approach is required
- Risk management is an integral part of all organisational activities
- Risk management anticipates, detects, acknowledges and responds to changes
- Risk management explicitly considers any limitations of available information
- Human and cultural factors influence all aspects of risk management
- Risk management is continually improved through learning and experience
What are the orange book (2020) principles?
A) Governance and Leadership
B) Integration
C) Collaboration and Best Information
D) Risk Management Processes
E) Continual Improvement
What are the attributes of effective risk management?
PACED - Proportionate (tailored to the organisation)
Aligned (the process is integrated with other organisational activities) so that business can continue as usual
Comprehensive (the process encourages consistency in the risk management process)
Embedded (the ERM framework and process encourages a change in risk attitudes)
Dynamic (the process does not finish with the completion of the risk register)
What is Risk Architecture?
Committee structure and terms of reference
Roles and responsibilities
Internal reporting requirements
External reporting controls
Risk management assurance arrangements
Budget and agreement on resources
What is agency theory?
The concept used to explain the important relationships between principals and their relative agent. The principal is someone who heavily relies on an agent to execute specific financial decisions and transactions that can result in fluctuating outcomes
What is a hybrid approach to risk management?
Where discretion in the design and operation of a subsidiary is allowed in certain areas, but others such as brand management is held corporately
What is a RACI chart?
A RACI chart or Responsible, Accountable, Consulted and Informed is used as a responsibility assignment matrix which lists relevant stakeholders and their level of involvement in the project
What can FIRM be used for
Assessing the benefits of a fully implemented and effective ERM framework. Benefits of ERM can also be assessed by MADE2
What can ERM implementation demonstrate
ERM implementation is not really a type of risk management but rather a view on risk management maturity in an organisation.
What is PIML
Planning, implementing, measuring and learning
What are the factors that can influence timescales in implementing ERM
The start position - what can the organisation use that is already in place
The commitment from the top
The size and complexity of the enterprise
The extent to which the enterprise is a global actor
The resources available to support implementation
How long does it take to implement ERM
Some say it’s around 3-5 years. Others say in larger, complex and decentralised organisations it can take 5-10+ years. Effective ERM is long term to derive the relevant benefits
Should risk management reflect the cadence of meetings that are already in place?
Yes, this will help embed ERM into governance and reporting lifecycle or structure of an organisation.
What are the components of risk strategy as interpreted by Hopkin and Thompson
Risk management philosophy
Arrangements for embedding risk management
Risk appetite and attitude to risk
Benchmark tests for significance
Specific statements / policies
Risk assessment techniques
Risk priorities
Is a risk management policy common?
Yes, a risk policy adopted by the board and used across the organisation is common. This is sometimes achieved in an ERM policy that outlines the philosophy of risk management in the organisation, states who should be responsible for it and commits to provide the resources necessary to manage risks to an acceptable level
What does the IRM define risk appetite as?
The amount of risk that an organisation is willing to seek or accept in the pursuit of long term objectives
What is risk tolerance
The level of risk that you can accept for a short period of time, and which you will be actively managing to bring to an acceptable level
Risk capacity
The level of risk that is unacceptable. This is the tipping point that the organisation cannot or does not wish to go over.
Risk procedures - what are they
They are the ‘how’ regarding the delivery of good quality risk management.
What may a risk protocol contain?
Techniques used in risk identification
The format and content of the risk register; how it is to be completed and how often
Requirements on entering risk events into the log and upwards escalation depending on severity
Detailed reporting requirements
Approval processes for expenditure on risk improvement actions
Are tools and techniques usually in a risk management procedure?
No, tools and techniques can be referenced in a risk management procedure
What are the eight steps of COSO (2004)
Internal environment
Objective setting
Event identification
Risk assessment
Risk response
Control activities
Information and communication
Monitoring
What are the orange book (2020) risk management principles
Risk management shall be:
An essential part of governance and leadership (A)
Integral to all operational activities (B)
Collaborative and informed by the best available information (C)
Have structured processes (D)
Continually improved (E)
What does principle D of the orange book risk management principles comprise of?
Risk identification and assessment
Risk treatment
Risk monitoring
Risk reporting
What are the four main steps in the risk management process
- Define context and objectives
- Assess the risks
- Manage the risks
- Monitor, review and report
What are the three components of context as cited by Hopkin and Thompson
The organisations risk management context
The internal context
The external context
What does the internal context include?
The organisations divisions, departments, internal stakeholders, staff, the board, approach to corporate governance, competencies and capabilities
What is the extended enterprise
The IRM defines the extended enterprise as ‘a structure where a number of organisations come together in a joint endeavour in order to achieve outcomes that none of them could have achieved on their own’
What are five techniques that can be used for risk assessment according to Hopkin and Thompson?
- Checklists and questionnaires
- Workshops and brainstorming
- Inspections and audits
- Flowcharts and dependency analysis
- Crowd sourcing technology
What are emerging risks?
A risk which is new or a familiar risk in a new or unfamiliar context of under next context conditions (re-emerging)
Why do organisations choose to classify risks?
Because it provides a structure to the process of risk identification which can facilitate the identification of more risks
It also helps with the development of consistent risk terminologies across an organisation
How can risks be classified
They can be classified in terms of short term, medium term and long term.
Short term risks are those with an immediate impact such as operational activities
Medium term risks with tactics - few months to a year
Long term risks with strategy - one to five years after the event
What is a second dimension to the FIRM risk scorecard to classify risks?
Risks can be classified depending on where they derive such as internal (staff fraud) which can be seen as financial and infrastructural risks. The source of internal risk is the internal context
External (exchange rate variability) which can be seen as reputational and marketplace risks. The source is the external context
Which risks are overlooked more often, internal or external?
External risks are often overlooked as people know the inner workings of their organisation better than they do externally
How can likelihood be measured?
Probability - as a value between 0 and 1 - there is a 2% chance of rain in the city of Jeddah. Probability is used when risks might only occur once in the timeframe considered
Frequency - in just one day in 2005, hurricane Katrina resulted in a one in a hundred-year flood in New Orleans. Frequency is commonly used for risks that might occur more than once in the timescale considered.
What is impact versus action?
The amount of action needed to bring a risk to an acceptable level
What are the benefits of impact versus action?
Avoids unnecessary debate on likelihood
Prioritises attention on the risks that require immediate focus
Prompts robust discussion and action regarding the extent to which risks truly need to be managed