Intro to Operations Management

Question 1

What is operations management?

Answer 1

It is the activity of managing the resources which are devoted to the production and delivery of products and services

Question 2

What is operation?

Answer 2

It is the part of the organization that produces products and services.

It is a term used for activities which create values in the form of goods and services, transforming inputs to outputs.

Question 3

What are processes?

Answer 3

Processes produce products and services on a smaller scale. They are the component parts of operations.

Question 4

What is the difference between an operation and a process?

Answer 4

The scale or operation or process. Therefore the complexity

Question 5

Is there a difference between operation and
process?

Answer 5

Simply the scale or operation or process, and
therefore the complexity

Question 6

What are the three levels of process perspectives?

Answer 6

Operations function
Supply network
Individual processes