Intro to Management Exam 1 Flashcards
Concepts From Study Guide
What are the Four Management Functions?
1) Planning
2) Organizing
3) Leading
4) Controlling
Define what PLANNING is in the Four Management Functions.
You set goals and decide how to achieve them.
Example: You decide you want to earn a B in the class, so you strategize.
Define what ORGANIZING is in the Four Management Functions.
You arrange tasks, people, and other resources to accomplish the work.
Example: The class has weekly homework assignments and four exams. So, you have to find time to study and read the required materials.
Define what LEADING is in the Four Management Functions.
You motivate, direct, and otherwise influence people to work hard to achieve the organization’s goals.
Example: The ability to motivate oneself to complete tasks/homework in order to get a good grade on an exam.
Define what CONTROLLING is in the Four Management Functions.
You monitor performance, compare it with goals, and take corrective action as needed.
Example: Seeing what grade you received from each of the exams.
What does EFFICIENCY mean?
Efficiency is “the means”. The means of attaining the organization’s goals. To be efficient means to use resources, people, money, raw materials, and the like-wisely and cost-effectively.
What does EFFECTIVENESS mean?
Effectiveness is “the ends.” Regarding the organization’s ends and goals. Being effective means achieving results, making the right decisions, and successfully carrying them out so that they achieve the organization’s goals.
Name the different types of Employees.
Top Managers, Middle Managers, First-Line Managers and Team Leaders.
What does TOP MANAGER mean?
They determine the overall direction.
They determine what the organization’s long-term goals should be for the next 1-5 years with the resources they expect to have available.
They make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.
Example: The Dean of UNL
What does MIDDLE MANAGER mean?
They implement policies and plans.
Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the First-Line managers below them.
They are critical for organizational success because they implement the strategic plans created by the CEOs and Top Managers.
Example: The Department Chair of a University
What does FIRST-LINE MANAGERS mean?
They direct daily tasks.
Make short-term operating decisions, directing the daily tasks of nonmanagerial personnel, who are, of course, all those people who work directly at their jobs but don’t oversee the work of others.
What does TEAM LEADERS mean?
They facilitate member’s activities to help teams achieve their goals.
Team leaders see to it that their team members have everything they need to be successful.
What does NON-MANAGERIAL EMPLOYEES mean?
They either work alone or with others on a variety of teams.
They do not formally supervise or manage other people, and they are the bulk of a company’s workforce.
What is the CLASSICAL Viewpoint?
It emphasizes ways to manage work more efficiently, assuming that people are rational.
It had two branches scientific and administrative.
What is the BEHAVIORAL Viewpoint?
It emphasizes the importance of understanding human behavior and motivating employees toward achievement.
What is the QUANTITATIVE Viewpoint?
The application to management of quantitative techniques and, such as statistics and computer simulations.
Two branches of quantitative management are operations management and evidence-based management.
What is SCIENTIFIC MANAGEMENT in the Classical Viewpoint?
Emphasizes the study of work methods to improve the productivity of individual workers.
Taylors Principles:
1) Scientifically study each part of the task.
2) Carefully select workers with the right abilities.
3) Give workers the training and incentives to do the task properly.
4) Use scientific principles to plan the work methods.
What is ADMINISTRATIVE MANAGEMENT in the Classical Viewpoint?
Is concerned with managing the the total organization.
What is Douglas McGregor’s concept of THEORY X?
Represents a pessimistic, negative view of workers
In this view, workers are considered to be irresponsible, to be resistant to change, to lack ambition, to hate work, and to want to be led rather than to lead.
What is Douglas McGregor’s concept of THEORY Y?
Represents a human relations outlook- an optimistic, positive view of workers as capable of accepting responsibility, having self-direction and self-control, and being imaginative and creative.
