Intro to Human Resource Management Flashcards

1
Q

The basic functions
of the management
process include all
of the following
EXCEPT ________.

A) Planning
B) Organizing
C) Outsourcing
D) Leading

A

Outsourcing

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2
Q

Which one of the following
is the person responsible
for accomplishing an
organization’s goals by
managing the efforts of the
organization’s people?

A) Manager
B) Entrepreneur
C) Generalist
D) Marketer

A

Manager

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3
Q

Which function of the
management process
requires a manager to
establish goals and
standards and to develop
rules and procedures?

A) Planning
B) Organizing
C) Staffing
D) Leading

A

Planning

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4
Q

Consuela, a manager,
delegates the authority for
a project to Lee, her
subordinate. Consuela is
most likely involved in
which function of the
management process?

A) Staffing
B) Organizing
C) Motivating
D) Leading

A

Organizing

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5
Q

When managers use metrics
to assess performance and
then develop strategies for
corrective action, they are
performing the ________
function of the management
process.

A) Planning
B) Leading
C) Controlling
D) Organizing

A

Controlling

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6
Q

In the management
process, which one of
the following is an
activity associated with
the leading function?

A) Motivating
subordinates
B) Setting
performance
standards
C) Training new
employees
D) Developing
procedures

A

Motivating
subordinates

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7
Q

Personnel activities
associated with human
resource management
most likely include all of
the following EXCEPT
________.

A) Orienting and
training new
employees
B) Appraising
employee
performance
C) Building employee
commitment
D) Developing
customer
relationships

A

Developing
customer
relationships

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8
Q

A line manager’s human
resource responsibilities
most likely include all of
the following EXCEPT

A) Maintaining
department morale
B) Controlling labor
costs
C) Protecting
employees’ health
D) Marketing new
products and
services

A

Marketing new
products and
services

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9
Q

Yuki works at a position in his
organization where he
maintains contacts within the
local community and travels
to search for qualified job
applicants. Yuki’s position is
best described as ________.

A) Recruiter
B) Manager
C) Labor relations
specialist
D) Job analyst

A

Recruiter

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10
Q

Human resource managers
generally exert ________
within the human resources
department and ________
outside the human resources
department.

A) Line authority;
staff authority
B) Staff authority;
line authority
C) Functional
authority; line
authority
D) Staff authority;
implied authority

A

Line authority; staff authority

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11
Q

Wilmer works in the HR
department and is in charge of
developing the plans for how
people are paid and how the
employee benefits program is run.
Wilmer is most likely holding the
position of ________.

A) Training
specialist
B) Recruiter
C) Compensation
manager
D) Job analyst

A

Compensation
manager

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12
Q

An HR generalist at Wilson
Manufacturing has been assigned to the
sales department to provide HR
management assistance as needed.
Which of the following best describes
the structure of the HR services provided
at Wilson Manufacturing?

A) Shared HR teams
B) Embedded HR teams
C) Centers of expertise
D) Corporate HR teams

A

Embedded HR Teams

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13
Q

Which organization of the human
resource function involves
dedicated HR members that assist
top management in issues such as
developing the personnel aspects
of the company’s long term
strategic plan?

A) Embedded HR
teams
B) Corporate HR
teams
C) Centers of
expertise
D) Shared
services

A

Corporate HR Teams

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14
Q

What term refers to the knowledge, skills, and abilities of a firm’s workers?

A) Human resources
B) Human capital
C) Intangible assets
D) Contingent personnel

A

Human capital

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15
Q

What is the term for
workforces like those at the
company Uber, where
freelancers and independent
contractors work when they
can, on what they want to
work on, and when the
company needs them?

A) Tele commuters
B) Human capital
C) Job analysts
D) On demand workers

A

On demand workers

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16
Q

The recent trend where in some
occupations (such as high tech)
unemployment rates are low,
while in others unemployment
rates are still very high and
recruiters in many companies can’t
find candidates, while in others
there’s a wealth of candidates is
called ________.

A) Talent analytics
B) Globalization
C) Unbalanced labor force
D) Human capital

A

Unbalanced labor force

17
Q

Which one of the
following best exemplifies
recent trends in
technology that are
affecting human resource
management?

A) Listing open positions
on Monster.com,
Careerbuilder.com, and
similar websites.
B) The use of gaming
features to enhance
training and
performance appraisal
C) Allowing workers to
telecommute
D) Providing employees
with laptops or tablets
so they can work offsite

A

The use of gaming
features to enhance
training and
performance appraisal

18
Q

Evidence based human resource management relies on all of the following types of evidence EXCEPT
________.

A) Scientific rigor
B) Existing data
C) Research studies
D) Qualitative opinions

A

Qualitative opinions

19
Q

In small organizations, line managers frequently
handle all personnel duties without the assistance of a human resource staff.

True or False?

A

True

20
Q

What are the two distinct functions carried out by human resource managers?

A

Line function and
staff function