Intro

Question 1

As an End User, what is important to me in a piece of software?

Answer 1

–Does the software have all desired features?
–Can it reliably produce correct results for good input?
–Does it securely & gracefully handle bad input?
–It it easy to use?
–Is it responsive?
–Does it integrate well with other software?

Question 2

What perspective are you looking at the software from if you have these thoughts?
–Is the software secure from attacks that may compromise the IT infrastructure?
–Does the software appropriately use resources?(CPU, Memory, Disk Space, Bandwidth, …)

Answer 2

Operational / Deployment

Question 3

As an Developer, what is important to me in a piece of software?

Answer 3

–How easy is the software to adapt to changes in requirements?
–Can the software be easily adapted to other systems?
–How easy is the software to inspect and understand?
–Can components be easily examined gauged for quality?

Question 4

According to ISO/IEC 9126, what 6 attributes contribute to software quality?

Answer 4

1) Functionality
2) Reliability
3) Usability
4) Efficiency
5) Portability
6) Maintainability

Question 5

Reliability extends to more than just not having faults. It includes:

• Avoiding ______ resulting from software faults
• Maintain ________ in the face of faults or attacks
• Reestablish ________ ___ ____ after a failure

Answer 5

failure
performance
performance and data

Question 6

Usability extends to more than just being adequate. It Includes:

• Lets the user _______ if the program meets their needs
• _____ to use
• Liked

Answer 6

understand

easy

Question 7

Maintainability means:

• ____ are easy to identify
• ______ are easy to understand
• Changes don’t ______ ______ _______
• Easy to _____

Answer 7

Defects
Changes
affect other components
test

Question 8

When creating quality software from the planning phase, we decide which _____ are most important and form a _____ to asses them

Answer 8

criteria, plan

Question 9

When creating quality software from the development phase, what 2 things should we do?

Answer 9

1. Under go code reviews

2. Monitor regularly

Question 10

________ tools and techniques create better software?

Answer 10

Synthetic

Question 11

_______ tools and techniques measure the quality of a software

Answer 11

Analytical

Question 12

What classification of tools are driven interactively by developers?

Answer 12

Manual

Question 13

What classification of tools function without developer intervention?

Answer 13

Automated

Question 14

Coding standards and design methodologies are examples of ______ _______ quality tools

Answer 14

manual synthetic

Question 15

Program generators and compilers are examples of _____ ______ quality tools

Answer 15

automated synthetic

Question 16

What are some manual analytical quality tools?

Answer 16

●walk-throughs
●inspections
●audits

Question 17

What are some automated analytical quality tools?

Answer 17

●model checkers
●program verifiers
●program checkers
●unit testing
●integration testing
●system testing