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Onboarding > Intro > Flashcards

Intro Flashcards

1
Q

UPU standards are meant to define the following three things:

A
  1. Products and services
  2. Rules for processing international mail
  3. Payment rules between postal operators
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2
Q

The Universal Postal Union has ___ member countries?

A

192

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3
Q

The __ is based in Bern and acts as the UPU secretariat, and as an advisor to member countries.

A

International Bureau (IB)

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4
Q

The ___ is the directorate of the IB, in charge of implementing the technology strategy of the UPU Telematics Cooperative.

A

Postal Technology Center (PTC)

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5
Q

Postal items, or mail items, are shipments handled by___. Example?

A

Postal operators. Swiss Post

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6
Q

Examples of private couriers, which are not postal operators and do not handle mail items.

A

DHL, FedEx, UPS

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7
Q

Three types of international mail items, called mail classes?

A
  1. Letters - code U
  2. Parcels - code C
  3. EMS - code E
    (Empty bags - T)
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8
Q

Proper __ (ordinary, registered, or insured) but also post cards, printed paper (books/newspapers) and small packets up to __ KG.

A

Letters, 2

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9
Q

__ are for larger shipments, up to __ KG (in some cases up to __ KG). This mail class is always identified.

A

Parcels, 20, 30

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10
Q

Mail class for fast, shipments, either documents or large items up to __KG. This mail class is also always identified.

A

EMS, 20

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11
Q

Two mail classes that must be provided by UPU member countries?

A
  1. Letters (code U)

2. Parcels ( code C)

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12
Q

Widespread but optional mail class provided by UPU member countries?

A

EMS (code E)

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13
Q

The __ mail __ indicate the means of transport of mail.

A

4, categories

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14
Q

The four types of mail categories:

A

A. Air mail
B. Surface air-lifted (S.A.L)
C. Surface
D. Priority via surface

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15
Q

Priority mail transported via air to reduce delivery time?

A

Air mail (A)

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16
Q

Non-priority mail transported via air for convenience?

E.g.?

A

Surface air-lifted (B), landlocked countries to islands.

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17
Q

Non-priority mail transported via truck, train, or ship?

A

Surface (C)

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18
Q

Priority mail transported via surface when it’s faster than air? E.g.?

A

Priority via surface (D), Luxembourg to Belgium

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19
Q

Official code list for mail classes?

A

UPU code list 116

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20
Q

Official code list for mail categories?

A

UPU code list 115

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21
Q

Parcels, EMS items, and registered/insured/express letters must bear unique identifiers with barcodes to track the item. This barcode has __ characters and four parts:

A

13 characters

  1. Service indicator
  2. Serial number
  3. Check digit
  4. Origin country
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22
Q

Identifies the type of mail items (mail class and handling class) noted in UPU code list ___.

A

Service indicator, 124

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23
Q

A __ is a sequence of __ digits listed on a registered item’s barcode.

A

Serial number, 8

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24
Q

A checksum calculated on the serial number?

A

Check digit

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25
Q

The country code of the country the mail item was posted in?

A

Origin country

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26
Q

The typical journey of international mail follows the following 7 steps:

  1. Accepted at the sender’s ____ _____.
  2. From there to a local/regional ____ ____.
  3. From the ____ _____ to the origin _____ _____ or __?
  4. From the origin __ to the destination __.
  5. From the destination __ to the local/regional ___ ____.
  6. From the ____ ____ to ____ ____ or local post office.
  7. _____to recipient.
A
  1. post office
  2. sorting center
  3. sorting center, office of exchange, OE
  4. OE, OE
  5. OE, sorting center
  6. sorting center, delivery office
  7. delivery
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27
Q

All international mail departs from and arrives in offices of exchange, which are called _______ ____ _____ _____ or _ _ _ _.

A

International Mail Processing Centers, IMPCs

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28
Q

IMPC codes represent the “____” of the postal operator. Postal operators must register each OE with the UPU. IMPC code is _ characters and follows the following format:

A

address, 6,

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29
Q

IMPC code: CHZRHB. CH represents? ZRH represents? B represents?

A
  1. country code
  2. location code
  3. letter of office in location above
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30
Q

IMPCs are published on UPU code list ___?

A

Code list 108

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31
Q

When mail items are moved from a facility (post office, sorting center, OE) to another they are transported into____.

A

Receptacles

32
Q

Examples or receptacles?

A

bag, tray, pallet, container

33
Q

International receptacles must follow the following 3 UPU rules:

A
  1. same mail class
  2. standard receptacle identifiers
  3. label with receptacle identifiers and main characteristics.
34
Q

List a few of the main characteristics of international receptacles:

A

weight, number of items contained, transport date

35
Q

International receptacles sharing the same characteristics form a _____ (alternatively called a _____).

A

dispatch, despatch

36
Q

A dispatch has receptacles sharing the following four characteristics:

A
  1. same origin/destination OE
  2. mail category
  3. mail class
  4. transport date
37
Q

Dispatches also have unique identifiers and are accompanied by a paper or electronic ______.

A

manifest

38
Q

Receptacles are _____ ______ , while dispatches are logical _____.

A

physical objects, groupings

39
Q

UPU standard S8 identifies dispatch identifiers, which are always __ characters.

A

20

40
Q

Dispatch identifiers contain the following 6 components:

E.g.: AUMELA HUBUDA A CN 3 0001

A
  1. Origin office (IMPC code)
  2. Destination office (IMPC code)
  3. Mail category
  4. Mail sub-class
  5. Last digit of the year
  6. dispatch number
41
Q

In a dispatch number, the ____ __-____ is a further classification of the mail class defined in UPU code list ___.

A

mail sub-class, 117

42
Q

Example of dispatch year for 2015? This allows the dispatch identifier to remain unique for 10 years.

A

5

43
Q

Dispatch serial numbers have _ digits. Start of the year with _ and end of a dispatch series with _?

A

4, 0001, 9999

44
Q

A _____ is a dispatch with the same origin OE, same destination OE, mail category, mail sub-class, year, and dispatch number.

A

series

45
Q

A receptacle ID is defined in UPU standard S9 and has __ characters.

A

29

46
Q

Receptacle identifiers are contain the dispatch number and the following 4 additional items:

AUMELA HUBUDA A CN 3 0001 001 1 0 0080

A
  1. receptacle number
  2. final indicator
  3. registered or insured items indicator
  4. receptacle weight
47
Q

Receptacle serial number is _ digits. Max ___ receptacles in a dispatch.

A

3, 999

48
Q

The ____ _____ tells whether the receptacle is the last of a dispatch.

A

final indicator

49
Q

The indicator tells whether the receptacle contains valuable items?

A

registered/insured indicator

50
Q

Receptacle weight if _ digits. E.g. 1234 = ___ KG. If receptacle is maximum weight this number will display___ and show actual weight on the receptacle label.

A

4, 123.4 KG, 9999

51
Q

Receptacle labels must comply with UPU templates. CN34?

A

letter receptacles, surface, cat. C/D

52
Q

Receptacle labels must comply with UPU templates. CN35?

A

letter receptacles, air, cat. A

53
Q

Receptacle labels must comply with UPU templates. CN36?

A

letter receptacles, S.A.L, cat. B

54
Q

Receptacle labels must comply with UPU templates. CP83?

A

parcel receptacles, surface, cat. C/D

55
Q

Receptacle labels must comply with UPU templates. CP84?

A

parcel receptacles, air, cat. A

56
Q

Receptacle labels must comply with UPU templates. CP85?

A

parcel receptacles, S.A.L, cat. B

57
Q

Receptacle labels must comply with UPU templates. CN35EMS?

A

EMS receptacles, normally only by air, cat. A

58
Q

Dispatch manifests can be conveyed in paper form or ___ ____ called _ _ _.

A

electronic messages, EDI (electronic data interchange)

59
Q

Dispatch manifests also have official UPU templates. CN31?

A

“letter bill”, manifest for letter dispatches

60
Q

Dispatch manifests also have official UPU templates. CN32?

A

“bulk mail”, manifest for bulk letter dispatches, normally from the same sender

61
Q

Dispatch manifests also have official UPU templates. CP87?

A

“parcel bill”, manifests for parcel dispatches

62
Q

Dispatch manifests also have official UPU templates. CN31EMS?

A

manifests for EMS dispatches

63
Q

Prior to handing over the receptacles to the transport company/airline the DO groups the receptacles into _____.

A

consignments

64
Q

What is a consignment?

A

A set of receptacles transported to the same destination in the same transport (e.g. flight Air France to Paris on the 11th of November 2018).

65
Q

Are receptacles of a dispatch always in the same consignment?
Can letters and parcels be mixed in the same consignment?
Can EMS be in the same consignment with letters and parcels?

A

No, yes, no

66
Q

Consignment manifests are paper documents that may be given to the following four parties:

A
  1. Handlers, moving receptacles from postal facility to the transport
  2. transport companies (airline)
  3. Transit DO, when applicable
  4. Destination DO
67
Q

Consignment manifests have official names in UPU templates. CN 37?

A

“delivery bill” for surface consignments, cat. C/D

68
Q

Consignment manifests have official names in UPU templates. CN 38?

A

“delivery bill” for air consignments, cat. A

69
Q

Consignment manifests have official names in UPU templates. CN 41?

A

“delivery bill” for S.A.L. consignments, cat. B

70
Q

Consignment manifests have official names in UPU templates. CN 47?

A

“delivery bill” for empty receptacles, cat. T

71
Q

EDI?

A

Electronic message exchanged between postal services

72
Q

IPS?

A

International postal services

73
Q

DPS?

A

Domestic postal services

74
Q

CDS?

A

Customs declaration system

75
Q

IMP?

A

International mail processing

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