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Intro Flashcards

1
Q

UPU standards are meant to define the following three things:

A
  1. Products and services
  2. Rules for processing international mail
  3. Payment rules between postal operators
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2
Q

The Universal Postal Union has ___ member countries?

A

192

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3
Q

The __ is based in Bern and acts as the UPU secretariat, and as an advisor to member countries.

A

International Bureau (IB)

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4
Q

The ___ is the directorate of the IB, in charge of implementing the technology strategy of the UPU Telematics Cooperative.

A

Postal Technology Center (PTC)

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5
Q

Postal items, or mail items, are shipments handled by___. Example?

A

Postal operators. Swiss Post

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6
Q

Examples of private couriers, which are not postal operators and do not handle mail items.

A

DHL, FedEx, UPS

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7
Q

Three types of international mail items, called mail classes?

A
  1. Letters - code U
  2. Parcels - code C
  3. EMS - code E
    (Empty bags - T)
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8
Q

Proper __ (ordinary, registered, or insured) but also post cards, printed paper (books/newspapers) and small packets up to __ KG.

A

Letters, 2

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9
Q

__ are for larger shipments, up to __ KG (in some cases up to __ KG). This mail class is always identified.

A

Parcels, 20, 30

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10
Q

Mail class for fast, shipments, either documents or large items up to __KG. This mail class is also always identified.

A

EMS, 20

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11
Q

Two mail classes that must be provided by UPU member countries?

A
  1. Letters (code U)

2. Parcels ( code C)

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12
Q

Widespread but optional mail class provided by UPU member countries?

A

EMS (code E)

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13
Q

The __ mail __ indicate the means of transport of mail.

A

4, categories

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14
Q

The four types of mail categories:

A

A. Air mail
B. Surface air-lifted (S.A.L)
C. Surface
D. Priority via surface

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15
Q

Priority mail transported via air to reduce delivery time?

A

Air mail (A)

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16
Q

Non-priority mail transported via air for convenience?

E.g.?

A

Surface air-lifted (B), landlocked countries to islands.

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17
Q

Non-priority mail transported via truck, train, or ship?

A

Surface (C)

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18
Q

Priority mail transported via surface when it’s faster than air? E.g.?

A

Priority via surface (D), Luxembourg to Belgium

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19
Q

Official code list for mail classes?

A

UPU code list 116

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20
Q

Official code list for mail categories?

A

UPU code list 115

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21
Q

Parcels, EMS items, and registered/insured/express letters must bear unique identifiers with barcodes to track the item. This barcode has __ characters and four parts:

A

13 characters

  1. Service indicator
  2. Serial number
  3. Check digit
  4. Origin country
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22
Q

Identifies the type of mail items (mail class and handling class) noted in UPU code list ___.

A

Service indicator, 124

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23
Q

A __ is a sequence of __ digits listed on a registered item’s barcode.

A

Serial number, 8

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24
Q

A checksum calculated on the serial number?

A

Check digit

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25
The country code of the country the mail item was posted in?
Origin country
26
The typical journey of international mail follows the following 7 steps: 1. Accepted at the sender's ____ _____. 2. From there to a local/regional ____ ____. 3. From the ____ _____ to the origin _____ _____ or __? 4. From the origin __ to the destination __. 5. From the destination __ to the local/regional ___ ____. 6. From the ____ ____ to ____ ____ or local post office. 7. _____to recipient.
1. post office 2. sorting center 3. sorting center, office of exchange, OE 4. OE, OE 5. OE, sorting center 6. sorting center, delivery office 7. delivery
27
All international mail departs from and arrives in offices of exchange, which are called _______ ____ _____ _____ or _ _ _ _.
International Mail Processing Centers, IMPCs
28
IMPC codes represent the "____" of the postal operator. Postal operators must register each OE with the UPU. IMPC code is _ characters and follows the following format:
address, 6,
29
IMPC code: CHZRHB. CH represents? ZRH represents? B represents?
1. country code 2. location code 3. letter of office in location above
30
IMPCs are published on UPU code list ___?
Code list 108
31
When mail items are moved from a facility (post office, sorting center, OE) to another they are transported into____.
Receptacles
32
Examples or receptacles?
bag, tray, pallet, container
33
International receptacles must follow the following 3 UPU rules:
1. same mail class 2. standard receptacle identifiers 3. label with receptacle identifiers and main characteristics.
34
List a few of the main characteristics of international receptacles:
weight, number of items contained, transport date
35
International receptacles sharing the same characteristics form a _____ (alternatively called a _____).
dispatch, despatch
36
A dispatch has receptacles sharing the following four characteristics:
1. same origin/destination OE 2. mail category 3. mail class 4. transport date
37
Dispatches also have unique identifiers and are accompanied by a paper or electronic ______.
manifest
38
Receptacles are _____ ______ , while dispatches are logical _____.
physical objects, groupings
39
UPU standard S8 identifies dispatch identifiers, which are always __ characters.
20
40
Dispatch identifiers contain the following 6 components: E.g.: AUMELA HUBUDA A CN 3 0001
1. Origin office (IMPC code) 2. Destination office (IMPC code) 3. Mail category 4. Mail sub-class 5. Last digit of the year 6. dispatch number
41
In a dispatch number, the ____ __-____ is a further classification of the mail class defined in UPU code list ___.
mail sub-class, 117
42
Example of dispatch year for 2015? This allows the dispatch identifier to remain unique for 10 years.
5
43
Dispatch serial numbers have _ digits. Start of the year with _ and end of a dispatch series with _?
4, 0001, 9999
44
A _____ is a dispatch with the same origin OE, same destination OE, mail category, mail sub-class, year, and dispatch number.
series
45
A receptacle ID is defined in UPU standard S9 and has __ characters.
29
46
Receptacle identifiers are contain the dispatch number and the following 4 additional items: AUMELA HUBUDA A CN 3 0001 001 1 0 0080
1. receptacle number 2. final indicator 3. registered or insured items indicator 4. receptacle weight
47
Receptacle serial number is _ digits. Max ___ receptacles in a dispatch.
3, 999
48
The ____ _____ tells whether the receptacle is the last of a dispatch.
final indicator
49
The indicator tells whether the receptacle contains valuable items?
registered/insured indicator
50
Receptacle weight if _ digits. E.g. 1234 = ___ KG. If receptacle is maximum weight this number will display___ and show actual weight on the receptacle label.
4, 123.4 KG, 9999
51
Receptacle labels must comply with UPU templates. CN34?
letter receptacles, surface, cat. C/D
52
Receptacle labels must comply with UPU templates. CN35?
letter receptacles, air, cat. A
53
Receptacle labels must comply with UPU templates. CN36?
letter receptacles, S.A.L, cat. B
54
Receptacle labels must comply with UPU templates. CP83?
parcel receptacles, surface, cat. C/D
55
Receptacle labels must comply with UPU templates. CP84?
parcel receptacles, air, cat. A
56
Receptacle labels must comply with UPU templates. CP85?
parcel receptacles, S.A.L, cat. B
57
Receptacle labels must comply with UPU templates. CN35EMS?
EMS receptacles, normally only by air, cat. A
58
Dispatch manifests can be conveyed in paper form or ___ ____ called _ _ _.
electronic messages, EDI (electronic data interchange)
59
Dispatch manifests also have official UPU templates. CN31?
"letter bill", manifest for letter dispatches
60
Dispatch manifests also have official UPU templates. CN32?
"bulk mail", manifest for bulk letter dispatches, normally from the same sender
61
Dispatch manifests also have official UPU templates. CP87?
"parcel bill", manifests for parcel dispatches
62
Dispatch manifests also have official UPU templates. CN31EMS?
manifests for EMS dispatches
63
Prior to handing over the receptacles to the transport company/airline the DO groups the receptacles into _____.
consignments
64
What is a consignment?
A set of receptacles transported to the same destination in the same transport (e.g. flight Air France to Paris on the 11th of November 2018).
65
Are receptacles of a dispatch always in the same consignment? Can letters and parcels be mixed in the same consignment? Can EMS be in the same consignment with letters and parcels?
No, yes, no
66
Consignment manifests are paper documents that may be given to the following four parties:
1. Handlers, moving receptacles from postal facility to the transport 2. transport companies (airline) 3. Transit DO, when applicable 4. Destination DO
67
Consignment manifests have official names in UPU templates. CN 37?
"delivery bill" for surface consignments, cat. C/D
68
Consignment manifests have official names in UPU templates. CN 38?
"delivery bill" for air consignments, cat. A
69
Consignment manifests have official names in UPU templates. CN 41?
"delivery bill" for S.A.L. consignments, cat. B
70
Consignment manifests have official names in UPU templates. CN 47?
"delivery bill" for empty receptacles, cat. T
71
EDI?
Electronic message exchanged between postal services
72
IPS?
International postal services
73
DPS?
Domestic postal services
74
CDS?
Customs declaration system
75
IMP?
International mail processing

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