Intro

Question 1

What is Interaction Design

Answer 1

Designing interactive products to support how people communicate and interact in their daily and working lives.

Question 2

Develop usable product

Answer 2

Easy to learn, effective to use, and provide enjoyable experiences.

Question 3

Working in Multidisciplinary Teams

Answer 3

Different perspectives lead to more ideas and designs being generated.

Question 4

The User Experience (UX)

Answer 4

The way people feel about the products and their satisfaction with the product.

Question 5

Process ID

Answer 5

1. Identify needs and establish requirements.
2. Develop alternative designs to meet the requirements.
3. Build interactive prototypes.
4. Evaluate.

Question 6

Characteristic ID

Answer 6

1. User involved in the development project.
2. Identify specific usability and UX goals.
3. Interaction.

Question 7

Characteristic ID can help the designer

Answer 7

1. Understand how the design according to the needs.
2. Identify incorrect assumptions.

Question 8

Consistency

Answer 8

Design interfaces to have similar operations and use similar elements for similar tasks.

Question 9

Internal Consistency

Answer 9

Design operation to behave the same within the application.

Question 10

External Consistency

Answer 10

Design operations to be the same across applications.

Question 11

Design Research

Answer 11

to understand the problem

Question 12

User Research

Answer 12

qualitative research

Question 13

product users

Answer 13

design should fulfill the desires of the people who will use the product.

Question 14

Requested by the organization

Answer 14

Design should align with their objectives.

Question 15

why do digital products fail?

Answer 15

1. Misplaced priorities on product management and development teams.
2. Ignorance about real users and baseline needs to succeed.
3. Conflict of interest between development teams.
4. Lack of design process.

Question 16

process goal-Directed Design (RMRFRS)

Answer 16

Research - Modeling - Requirements - Frameworks - Refinement - Support

Question 17

Qualitative Data (what, how, why)

Answer 17

• behavioral existing product users.
• contexts of the product to be designed.

Question 18

how existing products are used?

Answer 18

1. typical usage patterns.
2. user goals and needs.
3. challenges or pain pairs.
4. adaptations or workarounds.

Question 19

Understand existing products are

Answer 19

used to help designers identify strengths, weaknesses, and areas for improvement when creating new or updated products.

Question 20

Quantitative Data (how much, how many)

Answer 20

Use data analytics to identify design problems.
- can be used in market sizing of behavioral models.

Question 21

literature review type of documents

Answer 21

1. internal documents
2. industry reports
3. web searches.

Question 22

stakeholders

Answer 22

anyone with authority and responsibility for the product being designed.

key members of the organization commissioning the design.

Question 23

mental model

Answer 23

how users think about their activities and what expectations users have about their product.

Question 24

user’s internal representation

Answer 24

how a product or interface work.

Question 25

contextual inquiry

Answer 25

based on observing and asking questions to master users and new users.

Question 26

ethnographic

Answer 26

systematic and immersive study of human cultures.

Question 27

steps ethnographic

Answer 27

1. identify candidates.
2. build a plan.
3. conduct interviews.
4. interview teams and timing.
5. phases

Question 28

3 phases ethnographic

Answer 28

1. early (gather knowledge)
2. middle (see pattern)
3. late (confirm pattern)

Question 29

models

Answer 29

tools for representing complex structures and relationships for the purpose of better understanding and visualizing them.

Question 30

personas

Answer 30

composite archetypes based on behavior patterns uncovered during the research (formalized to inform product design).

representing as specific individuals.

Question 31

importance of personas

Answer 31

to design for specific types of individuals with specific needs.

Question 32

can be solved by personas

Answer 32

1. elastic user
2. self-referential design
3. edge cases