Intro Flashcards
What is Interaction Design
Designing interactive products to support how people communicate and interact in their daily and working lives.
Develop usable product
Easy to learn, effective to use, and provide enjoyable experiences.
Working in Multidisciplinary Teams
Different perspectives lead to more ideas and designs being generated.
The User Experience (UX)
The way people feel about the products and their satisfaction with the product.
Process ID
- Identify needs and establish requirements.
- Develop alternative designs to meet the requirements.
- Build interactive prototypes.
- Evaluate.
Characteristic ID
- User involved in the development project.
- Identify specific usability and UX goals.
- Interaction.
Characteristic ID can help the designer
- Understand how the design according to the needs.
- Identify incorrect assumptions.
Consistency
Design interfaces to have similar operations and use similar elements for similar tasks.
Internal Consistency
Design operation to behave the same within the application.
External Consistency
Design operations to be the same across applications.
Design Research
to understand the problem
User Research
qualitative research
product users
design should fulfill the desires of the people who will use the product.
Requested by the organization
Design should align with their objectives.
why do digital products fail?
- Misplaced priorities on product management and development teams.
- Ignorance about real users and baseline needs to succeed.
- Conflict of interest between development teams.
- Lack of design process.
process goal-Directed Design (RMRFRS)
Research - Modeling - Requirements - Frameworks - Refinement - Support
Qualitative Data (what, how, why)
- behavioral existing product users.
- contexts of the product to be designed.
how existing products are used?
- typical usage patterns.
- user goals and needs.
- challenges or pain pairs.
- adaptations or workarounds.
Understand existing products are
used to help designers identify strengths, weaknesses, and areas for improvement when creating new or updated products.
Quantitative Data (how much, how many)
Use data analytics to identify design problems.
- can be used in market sizing of behavioral models.
literature review type of documents
- internal documents
- industry reports
- web searches.
stakeholders
anyone with authority and responsibility for the product being designed.
key members of the organization commissioning the design.
mental model
how users think about their activities and what expectations users have about their product.
user’s internal representation
how a product or interface work.
contextual inquiry
based on observing and asking questions to master users and new users.
ethnographic
systematic and immersive study of human cultures.
steps ethnographic
- identify candidates.
- build a plan.
- conduct interviews.
- interview teams and timing.
- phases
3 phases ethnographic
- early (gather knowledge)
- middle (see pattern)
- late (confirm pattern)
models
tools for representing complex structures and relationships for the purpose of better understanding and visualizing them.
personas
composite archetypes based on behavior patterns uncovered during the research (formalized to inform product design).
representing as specific individuals.
importance of personas
to design for specific types of individuals with specific needs.
can be solved by personas
- elastic user
- self-referential design
- edge cases
