Interviewing Techniques Flashcards

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1
Q

Outline the introduction to interviewing techniques

A

Forensic investigations are an attempt to reconstruct a past event using physical evidence (e.g., hair, fibers, DNA) and eyewitness evidence (e.g., memory & ID). The investigative interview plays a pivotal police role in the ‘production’ of eyewitness testimony because memory is a constructive process that is prone to error and is easily influenced by the recall environment, including police interviews. Incorrect witness evidence can in itself lead to miscarriages of justice thus, extensive research has been conducted into interviewing eyewitness’ techniques. The strengths and weaknesses of standard police interview, cognitive interview, a modified ‘Sketch Plan’ Mental Context Reinstatement and the self-administered interview.

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2
Q

outline early interviewing techniques intro

A

Eyewitnesses provide crucial evidence for the investigation of criminal cases yet incorrect evidence taken from witnesses can lead to miscarriages of justice. The stakes are high however, until fairly recently police officers were not routinely trained to interview witnesses thus, attempting to determine the quality of real-life police interviews with witnesses has proved difficult.

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3
Q

what is the reason for the lack of field research on real-life police interviews with witnesses?

A

until fairly recently police officers were not routinely trained to interview witnesses thus, attempting to determine the quality of real-life police interviews with witnesses has proved difficult. One reason for the lack of field research, is the fact that very few eyewitness interviews are recorded, in order for them to be examined, in the first place.
- However, this is changing in England and Wales due to implementation of new legislation, policy and procedures opening up the doors of the witness interview room to the researcher.

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4
Q

Who conducted a study on the early interview techniques. and what did was found?

A

Unfortunately, research studies on the subject revealed poor interviewer performance. Considering that research in the area of memory has shown that poor questioning can worsen witness evidence inherent unreliability. A study of witness interviews conducted in the UK (McLean, 1992) predicted (based on previous study of interviews with suspects within the same force) that the officers would use a high proportion of leading (questions that suggest an answer) and closed questions (that encourage yes/no answers), would monopolise the talking time, and would distort the witness’ accounts. Indeed, 66% of the questions asked were inappropriate, a higher proportion than found in a parallel study examining interviews with suspects.

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5
Q

what was the conclusion ofthe early interview techniques study?

A

McLean, himself a police officer, concluded that there was a much greater willingness by the police officer to encourage a suspect to talk freely than a witness.

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6
Q

who conducted the more recent evaluation of police interviewing in the UK and what was found?

A

Clarke and Milen (2001), conducted a more recent national evaluation of police interviewing in the UK, after the implementation of a national interview training programme. Finding also showed a poor skill level in the witness interviews that they examined, and similar to McLean, highlighted that the interviews with suspects were of a higher standard.
Additionally, in the witness interviews very few officers made the effort to develop rapport with the interviewees and the interviews were police led.

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7
Q

What is cognitive interview based on?

A

Due to earlier problems with interviewing witnesses, psychologist responded with new, more reliable and effective eyewitness interview technique based on principles of memory retrieval but also incorporates principles of general cognition, social dynamics and communication.

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8
Q

who developed the cognitive interview?

A

Fisher & Geiselman (1984), developed the Cognitive Interview and later the Enhanced Cognitive Interview (1992).

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9
Q

describe the two principals that CI is based on

A

The CI is based on two principles of memory: 1. A memory trace consists of several elements of related information, 2. There are several possible ways of retrieving an encoded event, so information that cannot be retrieved in one way, may be accessible using another method.

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10
Q

what are the mnemonic components of cognitive interview?

A

Based on these theoretical assumptions, Fisher and Geiselman (1992) developed several mnemonic components that are now proven to facilitate the accurate retrieval of witnessed episodes. These are: the instructions to report everything, mental reinstatement of context, recalling events in a variety of different orders and change perspective technique.

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11
Q

outline the process of cognitive interview

A

The CI protocol is divided into five sections. First, an introduction is made that establishes a relationship between the witness and the interviewer. At this point, the interviewer explains the expected social dynamics for the remainder of the interview, emphasizing a witness- centered approach. The interviewer then gives the witness an opportunity to provide an uninterrupted narration of what s/he experienced. During this time, the interviewer is able to construct a strategy for eliciting additional information. Based on the contents of the uninterrupted narrative, the interviewer guides the witness through several information-rich memory representations (scenes, images). The interviewer then reviews the information generated during the entire interview, followed by the close of the interview in a manner that will extend its functional life.

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12
Q

evidence for the cognitive interview?

A

An empirical Meta-analysis of 46 cognitive interview papers found that CI produces a large increase in the correct details recalled, a small increase in errors and no difference in confabulations. CI yielding significantly more information than standard police interviews is not surprising because the principals are based on memory theory relating to how humans access episodic memories. Additionally, it was found that CI benefits older witnesses more than young adults and that the effect size of CI declines with delay between event and interview, longer delay (1-2 weeks) reduces correct details and confabulations.

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13
Q

LImitations of the cognitive interview.

A

However, the paper also highlighted some limitations of the cognitive interview. For instance, with respect to behaviour change of police officers, Clark and Milne (2005) found no evidence of the CI procedure having been used at all in the vast majority (83%) of British interviews they examined. Subsequent research highlighted that the CI procedure, as it has been taught to trainee police officers, is either too complex or is administered too early in their police career to provide a foundation for their investigative work (Dando et al., 2009c). Police officers also felt the interviews they were conducting related mostly to less serious crimes where the additional time and resources involved were not necessary.
- As a solution a modified mental reinstatement of context procedure was developed for frontline police investigators.

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14
Q

Cons of the Cognitive interview

A
  • Time consuming and resource intensive.
  • Ambivalence by officers towards its use.
  • Some components (e.g. Reverse Order instruction) difficult to apply and underlying logic not apparent.
  • CI was restricted to more serious offences and conducted by an increasingly limited number of officers
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15
Q

Who developed the Sketch plan mental reinstatement of context (Sketch MRC) ?

A

Sketch plan mental reinstatement of context (Sketch MRC) was developed by Dando, Wilcock & Milne, (2009) as a less complex and less time consuming alternative to cognitive interview.

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16
Q

Sketch MRC supporting study procedure?

A

In the study, 60 participants viewed a crime film, 48h later, adult mock witnesses were interviewed employing the traditional MRC instruction, a Sketch MRC instruction or no mental reinstatement of context (No MRC).

17
Q

Sketch MRC supporting study results?

A

Analysis of overall memorial performance revealed the Sketch MRC to be as effective as the MRC and more effective than No MRC. The results of incorrect recall showed no significant differences across interview conditions. The accuracy results showed that the Sketch MRC interviews were more accurate (89.9%) than the No MRC interviews (83.88%). No difference between the Sketch MRC and MRC (87.80%) conditions.

18
Q

Interpretation of Sketch MRC supporting study findings?

A

Suggesting that Sketch MRC is as effective as the MRC interviews for correct recall, incorrect recall, and accuracy. Thus, for less serious crime the Sketch MRC technique may be a viable alternative that places the responsibility on the witness to provide own retrieval cues/relevant cues and reduces the interviewer’s cognitive burden.

19
Q

what survey showed a limitation of Sketch MRC? how does that impact the interview process?

A

surveys of British investigating officers reveal that there is rarely time to interview witnesses with a full CI and even a shortened CI requires police resources in terms of time and manpower. Thus, witnesses are likely to experience a delay before being interviewed.

20
Q

consequences of a time delay before being interviewed?

A

During this period, eyewitness memory is prone to decay and vulnerable to the influence of post-event information (PEI). Empirical evidence for rapid memory decay suggests, that information is less accessible as memory trace is weakened, and completeness and accuracy of recall decreases as the delay between witnessing and recall, increases. Additionally, due to reconstructive properties of human memory, people are susceptible to influence from internal (stereotypes) and external (co-witnesses, media) sources.

21
Q

how was the practical problems of CI and Sketch MRC solved?

A

In an attempt to solve this real-world practical problem, Gabbert, Hope & Fisher (2009), developed a ‘Self-Administered’ Interview, a recall tool to facilitate witnesses when remembering & reporting information.

22
Q

describe SAI

A

Comprising of; carefully designed information regarding what is expected from witnesses, Spatial layout probe, guidelines and questions that provide retrieval support and components from the Cognitive Interview such as, Mental Reinstatement of Context and Report Everything.

23
Q

Procedure of the SAI supporting study?

A

In study 1, participants were asked to watch a simulated non-violent video event and act as mock witnesses. Participants were randomly assigned to one of three conditions (Free Recall (self-administered), SAI (self-administered), CI (interviewer-administered). SAI participants were then interviewed for feedback.

24
Q

The result of the SAI supporting study? and interpretation?

A

The results indicate that SAI participants reported more correct details than participants who provided a free-recall account, and performed at the same level as participants given a Cognitive Interview. This suggests that the recall instructions and questions included in the SAI were indeed facilitating recall of the event.

25
Q

The SAI supporting study 2, procedure?

A

In Study 2, participants viewed a simulated crime and half recorded their statement using the SAI. After a delay of one week, all participants completed a free-recall test.

26
Q

Results and interpretations of the SAI supporting study 2?

A

SAI participants recalled more correct details in the delayed recall task than control participants. It was found that 87% of items reported after a delay were recorded in initial SAI, 13% of information reported after a delay was new information. These findings are consistent with current theoretical literature on memory and the benefits of repeated retrieval attempts. The associated applied implications for real world use in collecting valuable witness evidence are also clear.

27
Q

applied implications for real world use of SAI?

A

The associated applied implications for real world use in collecting valuable witness evidence are also clear. In summary, completing an SAI after witnessing a (mock) crime minimises forgetting over a delay, maintains high accuracy rates, preserves fine-grain details, enhances performance in a subsequent CI and protects against memory distortions caused by exposure to misleading questions and PEI.

28
Q

What is the SAI tool suited for?

A

The SAI tool appears suited for use in situations where there are multiple witnesses and limited police resources. In such cases, its use helps to determine which individuals should be prioritised for an investigative interview.