Interviewing Flashcards
What is altruism?
Interviewer must offer a morally acceptable reason that allows the accused to confess to a misdeed without feeling ashamed. In many cases, the moral seriousness of the matter can be reduced by claiming the action was for the benefit of others.
What information should be obtained during a verbal confession?
(1) admission that the accused knew the conduct in question was wrong
(2) Facts known only to the confessor (e.g., estimates of the number of instances and the total amount of money involved)
(3) The accused’s motive for the offense
(4) The approximate date and time that the offense started and was terminated
(5) Information about the involvement of others
(6) Physical evidence
(7) Information about what happened to any illicit income derived from the misdeeds
(8) Information about any residual assets that the confessor can use to reduce losses
(9) Information about the specifics of each offense
What are closed questions?
questions are those that require a precise answer, such as “yes” or “no.”
Closed questions also deal with specifics, such as amounts, dates, and times.
What are complex questions?
questions are those that consist of a series of interrelated questions.
For example: “What are your duties here, and how long have you been employed?”
What are leading questions?
questions that are framed in a way that evokes a specific reply from the respondent; they are questions that contain a suggested answer.
Leading questions imply that the interviewer already knows the answer, asking the subject to confirm what is already known.
What points are needed when reducing a suspects verbal confession into a written statement?
The signed statement should contain
(1) language expressly stating that the confessor is voluntarily making the confession.
(2) the subject knowingly and intentionally committed the act and that the subject knew the act was wrong
(3) the approximate dates of the offense, the approximate amounts of losses, and the approximate number of instances
(4) the subject’s willingness to cooperate
(5) the confessor’s moral excuse
(6) The confessor must acknowledge that he read the statement, and he should initial all the pages of the statement
What is an inhibitor?
any social-psychological barrier that impedes the flow of relevant information by making the respondent unable or unwilling to provide the information to the interviewer
What are nonverbal clues?
clues that are illustrated by an individual’s body language
Nonverbal indications of deception include:
- Full-body motions away from the interviewer
- Physical responses such as sweating or labored breathing
- Changes in the use of illustrators
- Interruptions to the flow of speech
- Hands over the mouth
- Manipulation of objects such as a pencil
- Body positioned in a fleeing position
- Crossing of the arms
- Unnatural or casual reaction to evidence
what are controlled answer techniques?
may be used to stimulate a desired answer or impression.
These techniques direct the interview toward a specific point
What are facilitators of communication?
social-psychological forces that make conversations, including interviews, easier to accomplish
These facilitators require a basic understanding of what motivates people
The facilitators are:
- fulfilling expectations
- recognition,
- altruistic appeals,
- sympathetic understanding,
- new experience,
- catharsis,
- need for meaning
- extrinsic rewards.
What are five general types of questions an interviewer can ask?
introductory
informational
assessment
closing
admission-seeking.
What are three general approaches to obtaining the verbal confession?
chronologically, by transaction, or by even
What purpose do closing questions serve?
1 - reconfirm facts
2 - gather additional facts
3 - conclude the interview in a manner required to maintain goodwill.
What are the designed purposes of asking introductory questions?
designed to meet four objectives:
(1) to provide an introduction
(2) to establish rapport
(3) to get the respondent to agree verbally to cooperate in the interview (i.e., establish the interview theme)
(4) to observe the respondent’s reactions to questions.
What is an admission-seeking interview ?
admission-seeking interview is designed to obtain a legal admission of wrongdoing
seeks to clear an innocent person and encourage a culpable person to confess
designed to convince the confessor to sign a written statement acknowledging the facts