Interview Flashcards

1
Q

Decision you regret

A

Landing in Sharana at max crosswind

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2
Q

Time you disagreed

A

Sending Cureton around at Salerno

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3
Q

Teamwork example

A

AirDrop malfunction where one stick didn’t go out

OR

State mission to Saudi with missing FA

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4
Q

Leadership story

A

Having an FA go DNIF on AF2 mission

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5
Q

Innovative story

A

Making duct tape cover for gear handle

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6
Q

Why hire you

A

Motivated
Care
Strong flying record and I love to fly

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7
Q

Biggest strength

A

Dependable

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8
Q

Biggest weakness

A

Not good at asking for help

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9
Q

Tell me about yourself

A
  1. Family
  2. Career- 3 aircraft
  3. Hobbies
  4. Want to make a difference in world
  5. Excited to be here. Newark story.
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10
Q

Why SWA

A
  1. Culture fit- efficiency, getting job done for company and customer, having fun and being great at job.
  2. Want to care about company and vice versa
  3. Love flying airplanes
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11
Q

Time you broke a rule

A

Worked into crew rest time to coordinate stairs for VP.

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12
Q

Structure for telling a story

A

SSARR-

START- where and what airplane
STATE- problem
ACTION- that I took
RESULT
REACTION- what I took back or learned
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13
Q

5 things I want to get across

A
  1. AF2- grit and teamwork
  2. 3x EP- shows trust put in me
  3. Afghanistan airdrops- helped others, customer service
  4. Family
  5. Hobbies
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14
Q

AIM definition of min fuel

A

10% flight time up to 45 minutes?

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15
Q

AIM definition of holding

A

Look it up

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16
Q

How to calculate VDP

A

HAT divided by glideslope

10 percent of HAT in seconds

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17
Q

What VVI do I need to descend?

A

Feet per NM times NM per minute

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18
Q

TMAAT you ran low on gas

A

Learjet story diverting from Andrews to Langley

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19
Q

TMAAT you diverted

A

C-130 ocean crossing to deploy. Took a delay for de-icing in St Johns, we’re going to be after quiet hours in Mildenhall, diverted to Prestwick. Not cosmic.

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20
Q

TMAAT you had an emergency

A

Bird strike on a night low level with the Iraqi O-6

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21
Q

TMAAT you had good customer service

A

Followed up with students after I flew with them in the 48th.

On time arrival for VP in South Bend

Flew NY to Saudi with 5 FAs

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22
Q

TMAAT you improved safety

A

Kandahar taxi obstacle

Gouge for airdrop run in

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23
Q

TMAAT you corrected something unsafe

A

Cureton go around.

Student roll past 70 degrees on low level

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24
Q

TMAAT you showed teamwork

A

Every flight helped the team clean, load food, load bags.

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25
TMAAT you didn't get good service
KBOS waiting for fuel truck with John Kerry
26
How do you spend idle time at work?
Check in on crew. Gradebook training. At rest stops, local food or tourism with the crew.
27
TMAAT how you handle stress
Rocket attacks or birth of kids. I use humor, running, preparation, attitude, family
28
Anything else you want to tell us?
1. Thank you 2. Really want to be on the team 3. If I'm fortunate enough, how can I prepare for training ahead of time?
29
Hypothetical question outline
1. Get the facts 2. Can I solve this by myself 3. Involve the other person 4. Follow up, tell him what I'll do 5. Follow up at lowest level
30
CRM scenario 5 step outline
TGSTD
31
MOTIVATED PROVE IT
I got myself specially hired to fly AF2. I'm a 3x Evaluator I've worked multiple exec and scheduling jobs.
32
CARE PROVE IT
Care about mission, people I've had success because I've built good relationships I wear gear off duty, I'm proud.
33
LOVE TO FLY PROVE IT
More hours than peers Flew 3 different aircraft in AF
34
IM DEPENDABLE PROVE IT
I've executed missions all over the world and never have taken off late I've been trusted by my commanders as exec and EP
35
IM A LEADER PROVE IT
I've been a flight commander twice I currently lead crews of 20, 5 different crew positions I have a masters in leadership
36
IM A GOOD PILOT PROVE IT
I've passed all 23 AF check rides I was the 89th's pilot of the year in 2016. I was hand selected for schoolhouse and the 89th I was Stan/Eval in 3 different aircraft
37
IM EASY TO WORK WITH PROVE IT
I work with 5 different crew positions on 24 hour days, never had issues. Flew on hard crews during three deployments, always built solid teams, no issues.
38
TMAAT you had a conflict
CSO slammed vacuum in front of me. I told him up front he was out of line. The next day, I pulled him aside, gave him my perspective, got him to agree, and I made sure nothing was wrong.
39
CRM model
TGSTD 1. Transfer AC control 2. Gather info- WX/Notam/fuel/runway/time 3. State options. Ask if I missed anything 4. Take recommendations, Jr first 5. Decide and brief plan
40
Storytelling model
SARR Situation Action Result Reaction
41
I MAKE GOOD DECISIONS PROVE IT
I've never been in trouble with customers, peers, or superiors I was trusted to command senior leader missions worldwide I was trusted to instruct and evaluate in 3 different aircraft
42
ILL REPRESENT THE COMPANY WELL PROVE IT
Being proud of my job and who I work for is important to me I give AF2 gifts to people that they probably don't like, and will give company gifts in the future I will talk up the company to friends and family because it'll make me proud
43
I LIKE CUSTOMER SERVICE PROVE IT
I enjoyed providing good service even as a teenager- caddy, lawn cutting, BR, pizza It makes me feel good to go above and beyond for others I always asked contacts for feedback outside the survey
44
I CAN BE DIPLOMATIC PROVE IT
I coordinate service, security, etc with other cultures I put myself in their shoes and try to explain it from their perspective I say thank you a lot I try to be personable first
45
TMAAT you had an emergency
Airdrop emergency where one stick didn't go out in Afghanistan
46
TMAAT how you corrected something unsafe
Taxi hazard in Kandahar
47
TMAAT conflict resolution
Mike Jones and Ben Lewis
48
TMAAT time you broke a rule
Crew rest for VP Houston mission Flying through clouds VFR in Afghanistan
49
TMAAT leadership
FA DNIF on AF2, had to drop duty day to 16.
50
TMAAT teamwork
FA DNIF on SECSTATE. Had to fly 22 hour day with only 5 FAs from NY to Saudi
51
TMAAT customer service
VP dead on arrival into South Bend How I always ask for feedback in addition to survey
52
TMAAT empathy
Loadmasters on deployment wife went to hospital
53
TMAAT innovation/creativity
Bagram lavatory story Duct tape gear cover for C-130 on NVGs
54
TMAAT CRM
Around the world with no APU bleed air
55
TMAAT you messed up
T-1 nav checkride Landing in Sharana
56
Tell me about yourself
Family- Dad flew Career Hobbies Excited to be here- Newark story. Want to make a difference
57
TMAAT customer OR supervisor was mad or disagreed with you
FLOTUS movie story
58
TMAAT you led a team to unsuccessful conclusion
FLOTUS fuel tank break in Hawaii
59
TMAAT you led team to an unsuccessful conclusion
Go around at Salerno
60
UPS founder
Jim Casey
61
UPS original name
American Messenger Company, founded 1907 in Seattle
62
UPS values
SWICH ``` Safety Work Ethic Integrity Customer service Humility ```
63
TMAAT you led team to an unsuccessful conclusion
Go around at Salerno
64
UPS founder
Jim Casey
65
UPS original name
American Messenger Company, founded 1907 in Seattle
66
UPS values
SWICH ``` Safety Work Ethic Integrity Customer service Humility ```
67
Time you disagreed with supervisor
Uncle Joey after alert launch to Cuba
68
Why UAL
Love to fly- Newark Continental story. Like UAL routes, Asia. People in the 89th I really respected fly for United now and love it. Like the domicile. Chicago. Satisfaction out of flying pax. Weddings, reunions, graduations, etc.