Intervention Techniques

Question 1

occurs when social workers call attention to clients’ feelings, attitudes, or behaviors, often when there is inconsistency in them. It can be very effective when there is a need to highlight feelings, attitudes, or behaviors which may be useful to the therapeutic process.

Answer 1

Confrontation

Question 2

occurs when social workers pull together patterns of behavior to get a new understanding of client situations or problems.

Answer 2

Interpretation

Question 3

helps social workers reassure clients about the “normality” of their feelings regarding their own situation. This technique is used to demonstrate that client feelings and experiences are shared by others.

Answer 3

Universalization

Question 4

uses questioning, paraphrasing, and restating to ensure full understanding of clients’ ideas and thoughts, including formulation of the existing problem.

Answer 4

Clarification