Interpersonal skills + leadership styles

Question 1

What are the two characteristic types?

Answer 1

Introvert and Extrovert

Question 2

What are the primary characteristics of an introvert?

Answer 2

Introverts get their energy and emotion from within themselves, have intense blood flow to brain regions responsible for memory, planning, and problem-solving

Question 3

What are the primary characteristics of an extrovert in terms of their energy?

Answer 3

Extroverts get their energy and emotion from the world and people around them

Question 4

Describe how an extrovert’s brain activity differs from that of an introvert.

Answer 4

Extroverts have intense activities in regions of the brain related to sight, sound, touch, and taste, whereas introverts have intense blood flow to brain regions responsible for memory, planning, and problem-solving.

Question 5

What are the 5 emotional intelligence competencies?

Answer 5

1. self awareness: recognising your emotions and effects
2. self regulation:managing emotions and impulses
3. self motivation:wanting to improve and excelling
4. social awareness:sensing and helping others needs
5. social skills:inspiring and guiding groups

Question 6

What is the first coping skill and strategy?

Answer 6

Time management: effectively planning the use of time to balance commitment and relaxation times, the ability to organise and plan ahead to reduce stress.

Question 6

What is the second coping skill and strategy?

Answer 6

Stress management: range of techniques used to control a persons level of stress and reduce physical/mental emotions the burden has caused

Question 7

What is the third coping skill and strategy?

Answer 7

Accessing support: the ability to ask for help and successfully utilise services to gain assistance

Question 8

What are the 4 interpersonal skills; to aid with working effectively with groups and individuals

Answer 8

1. conflict resolution
2. negotiation
3. mediation
4. leadership

Question 9

Define conflict resolution

Answer 9

Solving problems by generating solutions that are accepted by all involved

Question 10

Define negotiation

Answer 10

Achieving agreement by discussion. Often involves bargaining for advantage

Question 11

Define mediation

Answer 11

Intervention in a dispute in order to resolve it

Question 12

Define leadership

Answer 12

aims to encourage change and growth. The ability to guide, inspire and direct others

Question 13

What are the 3 classifications of leadership types?

Answer 13

autocratic, democratic, laissez faire

Question 14

Describe autocratic leadership

Answer 14

leader makes all decisions without consulting others. very strict. very organised. suitable for younger individuals as they can’t make decisions

Question 15

Describe democratic leadership

Answer 15

value others’ input, rely on team participation, and facilitate discussions that include multiple members

Question 16

Describe laissez faire leadership

Answer 16

casual leadership, minimises leaders involvement, allows people to make own decisions, often causing disunity (each individual on their own). works best when people are capable and want to make own decisions.