Interpersonal skills Flashcards

1
Q

What are interpersonal skills?

A

The ability to communicate or interact well with other people

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2
Q

Assertive communication

A

Expressing your point of view in a way that is clear and direct, while still respecting others

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3
Q

Passive communication

A

Someone avoids expressing their opinions, needs, or values

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4
Q

Aggressive communication

A

Expressing your feelings strongly and as they occur

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5
Q

Active listening

A

Listening attentively to a speaker, understand what they’re saying, respond and reflect on whats being said, and retain the information for later

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6
Q

Shared decision making

A

Ensures that individuals are supported to make decisions that are right for them

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7
Q

Empathy and respect for others

A

Showing due regard for the feelings, needs, or rights of others

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8
Q

Outline 5 barriers/challenges to effective communication. How will they or can they impact the health of an individual.

A
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