Interpersonal skills Flashcards
What are interpersonal skills?
The ability to communicate or interact well with other people
Assertive communication
Expressing your point of view in a way that is clear and direct, while still respecting others
Passive communication
Someone avoids expressing their opinions, needs, or values
Aggressive communication
Expressing your feelings strongly and as they occur
Active listening
Listening attentively to a speaker, understand what they’re saying, respond and reflect on whats being said, and retain the information for later
Shared decision making
Ensures that individuals are supported to make decisions that are right for them
Empathy and respect for others
Showing due regard for the feelings, needs, or rights of others
Outline 5 barriers/challenges to effective communication. How will they or can they impact the health of an individual.