Interpersonal Relationships, Communication, MLAT Training, and RHPA Flashcards

1
Q

What role do interpersonal relationships serve at work?

A

Critical role in the development and maintenance of trust and positive feelings

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2
Q

What does a strong association among individuals working in the same organization contribute towards?

A

Worker productivity

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3
Q

What must an effective supervisor abstain from?

A

Favouritism and bias

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4
Q

Why must health professionals not exchange contact information with patients?

A

Favouritism and bias in the workplace

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5
Q

How long must health professionals wait until they can begin personal relations with a previous patient?

A

1 year after discharge of the patient

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6
Q

Why can’t an individual take on 2 roles?

A

Difficult to finish tasks in a timely manner while maintaining the quality of work

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7
Q

What is the role of communication?

A

Basis of every interpersonal relationship

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8
Q

What does effective communication reduce?

A

The possibility of negative events occurring

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9
Q

What two ways are MLATs professionals qualified? (2)

A
  1. Obtained an Ontario Secondary School graduation diploma or equivalent standing that is approved by the Director and has served 2yrs as a technical trainee in a lab
  2. Is able to produce evidence of equivalent standing that is approved by the Director and has successfully completed relevant courses which together with experience are in the opinion of the Director equivalent
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10
Q

What types of tests do MLATs run?

A

Pre-analytical functions

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11
Q

What is required of all MLATs?

A

Continuous training

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12
Q

What is the RHPA and what does it entail? (1 + 6)

A
  1. Regulated Health Professions Act
  2. Protect public from harm
  3. Promote high quality of care
  4. Makes regulated health professions accountable to the public
  5. Gives patient access to the health care professionals of choice
  6. Achieve regulatory equality by making all regulated health professionals adhere to the same purpose and public interest principles
  7. Treat individuals and health professionals in an equitable manner
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13
Q

Are MLATs regulated?

A

No

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14
Q

List 10 types of health professionals governed by the RHPA. (10)

A
Audiologists
Chiropodists
Chiropractors
Dental hygienists
Dental technologists
Dentists
Denturists
Dietitians
Homeopaths
Kinesiologists
Massage therapists
Medical laboratory technologists
Medical radiation technologists
Midwives
Naturopaths
Nurses
Occupational therapists
Opticians
Optometrists
Pharmacists
Physicians and surgeons
Physiotherapists
Podiatrists
Psychologists
Psychotherapists
Respiratory therapists
Speech-language pathologists
Traditional Chinese medicine practitioners and acupuncturists
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15
Q

Who can order tests? (4)

A
  1. Doctors
  2. Midwives
  3. Dentists
  4. Nurse practitioners
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16
Q

Who can test results be released to?

A

The ordering physician only, unless the requisition states that it can be released by the technologist or nurse

17
Q

Who can order HIV testing?

A

Insurers or agents of an insurer