Interpersonal Communication Ch. 1-4 Flashcards
In the communication model (figure 1.1) why are both sides labeled “communicator”?
Both the “sender” and the “receiver” in a transaction are labeled as “communicator” because information is almost always sent and received simultaneously.
What does it mean to say “meanings exist in and among people”?
Meanings reside in the people who express and interpret them.
What does “environment” refer to?
A communicator’s environment goes beyond the physical; it is also composed of personal experiences and cultural backgrounds, all of which help make sense of others’ behaviors.
What is noise?
Noise is anything that interferes with the transmission and reception of a message. Three (3) types can disrupt communication:
- ) External noise (physical noise outside of the receiver)
- ) Physiological noise (biological factors in the receiver that interfere with reception) hearing loss, etc.
- ) Psychological noise (cognitive factors that make communication less effective) slurs, biases, etc.
What are channels?
Channels refer to the medium through which messages are exchanged.
What are mediated channels?
Mediated channels refers to the use of devices such as phones, e-mail, and instant messages to communicate. (see social media)
What does the concept of transactional communication mean?
Communication is transactional because it is not done TO others but WITH them. It is a dynamic process that the participants create through their interaction with one another.
What is the content dimension of communication?
The content dimension involves the information (content) being explicitly discussed.
What is the relational dimension of communication?
The relational dimension expresses how a communicator feels about the other person. This can include your personal like or dislike of that person, if you feel in control or subordinate, or comfortable or anxious, etc.
What are some communication misconceptions?
1.) Not all communication seeks understanding. Some communication is ritualized (how’s it going), some is an attempt to persuade through misdirection and or appeal to the senses (commercials).
2.) More communication is not always better. Talking a problem to death expends unnecessary effort and can frustrate further.
Communication will not solve all problems. We do not share all opinions, nor should we: (Does this dress make me look fat?)
3.) Effective communication is not a natural ability.
Quantitative and Qualitative definitions of communication are?
A quantitative approach defines communication simply as what occurs between two people (a dyad).
A Qualitative approach explains that interpersonal communication occurs when people treat each other as unique individuals, regardless of context.
Quantitative and Qualitative definitions of communication are?
A quantitative approach defines communication simply as what occurs between two people (a dyad).
A Qualitative approach explains that interpersonal communication occurs when people treat each other as unique individuals, regardless of context.
What features distinguish a qualitative approach from other approaches (quantitative)?
A qualitative approach says we adjust our communication in different circumstances (uniqueness) that we get distressed by lost or broken relationships (irreplaceability) that the fate of relationships is connected (interdependence) that in interpersonal communication we reveal information about ourselves (disclosure) and that the communication is its own reward (intrinsic rewards).
What features distinguish a qualitative approach from other approaches (quantitative)?
A qualitative approach says we adjust our communication in different circumstances (uniqueness) that we get distressed by lost or broken relationships (irreplaceability) that the fate of relationships is connected (interdependence) that in interpersonal communication we reveal information about ourselves (disclosure) and that the communication is its own reward (intrinsic rewards).
What is the definition of communication competence?
Though it is hard to define, two points experts agree must exist in competent communication are (1) effectiveness and (2) appropriateness. Competent communication must get the intended results (effective) and do so in a way that enhances the relationship rather than hurting it (appropriate).
What is the definition of communication competence?
Though it is hard to define, two points experts agree must exist in competent communication are (1) effectiveness and (2) appropriateness. Competent communication must get the intended results (effective) and do so in a way that enhances the relationship rather than hurting it (appropriate).
What are some skills for being a competent communicator?
Adaptability
Involvement (ICA)
Empathy
Cognitive Complexity (multiple viewpoints)
Self-monitoring (attention to personal behavior)
What are some skills for being a competent communicator?
Adaptability
Involvement (ICA)
Empathy
Cognitive Complexity (multiple viewpoints)
Self-monitoring (attention to personal behavior)
What is a comprehensive definition of culture?
Culture is “the language, values, beliefs, traditions, and customs people share and learn” (31).
What is a comprehensive definition of culture?
Culture is “the language, values, beliefs, traditions, and customs people share and learn” (31).
What are in-groups and out-groups?
In-groups are those with which we identify, whereas out-groups are those with which we do not.
What are in-groups and out-groups?
In-groups are those with which we identify, whereas out-groups are those with which we do not.
What is our social identity?
Our social identities are the parts of our self-concepts that are based on membership in groups.
What is our social identity?
Our social identities are the parts of our self-concepts that are based on membership in groups.
What is the definition of co-culture?
A co-culture is a sub-category of culture that is defined by membership in a group within that culture. Examples are senior citizens, teens, homosexuals, heterosexuals, Southerners, Northerners, deaf, gamer, biker, Muslim, Christian, etc.
What is the definition of co-culture?
A co-culture is a sub-category of culture that is defined by membership in a group within that culture. Examples are senior citizens, teens, homosexuals, heterosexuals, Southerners, Northerners, deaf, gamer, biker, Muslim, Christian, etc.
What is intercultural communication?
Intercultural communication is the process that occurs when members of two or more cultures or co-cultures exchange messages in a manner that is influenced by their different cultural perceptions and symbol systems, both verbal and nonverbal.
What is intercultural communication?
Intercultural communication is the process that occurs when members of two or more cultures or co-cultures exchange messages in a manner that is influenced by their different cultural perceptions and symbol systems, both verbal and nonverbal.
What are high and low context cultures?
High context cultures rely heavily on subtle, often nonverbal cues, whereas low context cultures use language to express thoughts, feelings, and ideas as directly as possible (USA).
What are high and low context cultures?
High context cultures rely heavily on subtle, often nonverbal cues, whereas low context cultures use language to express thoughts, feelings, and ideas as directly as possible (USA).
What are individualistic and collectivistic cultures?
Members in individualistic cultures focus on helping themselves first, whereas members of collectivistic cultures focus on helping their in-groups, family, even employers above themselves.
What are individualistic and collectivistic cultures?
Members in individualistic cultures focus on helping themselves first, whereas members of collectivistic cultures focus on helping their in-groups, family, even employers above themselves.
