internal factors Flashcards
1
Q
Corporate culture
A
Corporate culture refers to the way that the beliefs, attitudes and values of the business are visible and shared by all employees.
2
Q
ways of establishing corporate culture
A
- staff uniforms
- corporate logo
- mission statement
- company policies
- training and team building
3
Q
how employees influence a business
A
- being productive
- being motivated and committed
- satisfying customers
- levels of attendance
3
Q
benefits of corporate culture
A
- happier staff
- lower staff turnover
- attract quality staff
- improves brand awareness
4
Q
how can managers influence a business?
A
- effective leadership
- effective decision making
- creating policies that motivate
- training and managing staff
5
Q
how can technology support a company
A
- phones to allow staff to work away
- using social media to link with customers
- enabling customers to buy products online
