Intercultural Communication Flashcards

1
Q

Communication is a complex process.

A
  1. May involve two or more person
  2. Barriers may impede its success
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2
Q

lacks of knowledge on cultural differences

A

Ethnocentrism & Stereotyping

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3
Q

opposite of ethnocentrism & stereotyping

A

Tolerance

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4
Q

the act of judging another culture based on preconceptions found in the values and standards of one’s own culture.

A

Ethnocentrism

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5
Q

“my culture is more superior among all”

A

Ethnocentrism

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6
Q

a fixed, over generalized belief about a particular group or class of people

A

Stereotyping

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7
Q

differences in culture

A

social values, roles and status, decision making custom, concept of time, personal space, cultural context
behavior & manners, gestures & body language, legal & ethical, corporate cultural differences, proverbs

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8
Q

cultural differences between company

A

cultural corporate differences

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9
Q

laws of the land and society

A

legal and ethical

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10
Q

differences in nonverbal meaning

A

gestures and body lang

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11
Q

concept of rude or polite

A

behavior and manner

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12
Q

how meaning is conveyed

A

cultural context

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13
Q

spoken, written, verbal comm

A

low context

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14
Q

nonverbal comm

A

high context

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15
Q

proximity

A

personal space

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16
Q

just in time (exact), on time (30 mins), ahead of time (an hour)

A

concept of time

17
Q

length of time spent to come up with a decision

A

decision making custom

18
Q

differences on how people contribute to the society

A

role & status

19
Q

group’s expectation to its people

A

social values

20
Q

development model

A

denial, defense, minimization, acceptance, adaptation, integration

20
Q

doesn’t want to recognize

A

denial

21
Q

acknowledges but thinks highly of its own culture (ethnocentrism).

A

defense

22
Q

asserts universality

A

minimization

23
Q

starts to appreciate

A

acceptance

23
Q

imitate

A

adaptation

23
Q

reflect / likely one of them

A

integration