Interactive Review Questions Flashcards

1
Q

A business letter should be folded in which of the following positions when using a standard No. 10 envelope?

A. half, horizontally
B. half, vertically
C. thirds, face-up
D. quarters, face-down

A

C. thirds, face-up

To ensure the letter fits in the envelope and can be removed easily and intact, a business letter is folded into equal thirds with the head of the letter facing upwards (with the greeting side on the inside). Folding a letter into fourths or half (both horizontally or vertically) will simply prevent the letter from fitting into the envelope.

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2
Q

When writing a business letter, the medical assistant should include which type of punctuation following the salutation?

A. semi-colon
B. hyphen
C. comma
D. colon

A

D. colon

A salutation is followed by the colon (introductory greeting) flush with the left margin in a professional letter. It is generally considered appropriate use of punctuation in business letter writing. (Example: Dear Mr. Martinez:) A semi-colon, hyphen and comma are not generally used in a salutation but are commonly used within sentences.

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3
Q

When composing a business letter, how should the medical assistant properly indicate copies of the letter are being sent to others?

A. List the names below the sender’s name.
B. Enter “Encl” followed by the names.
C. Enter “Re” followed by the names.
D. Enter “cc” followed by the names.

A

D. Enter “cc” followed by the names.

Underneath the signatory section, the CC indicates a carbon copy has been included and names the individual in receipt of the copy. “Encl” would be used if another document was being sent with the cover letter and “Re” means Regarding (and is followed by a subject line). Just listing names below the signature line does not convey direction or purpose.

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4
Q

The medical assistant aligns all parts of a business letter at the left margin. This is an example of which of the following letter formats?

A. Simplified letter style
B. Full block style
C. Modified block style
D. Semi block style

A

B. Full block style

A Full Block Style is the recognized alignment for most business communications. The date, salutation, paragraphs and signature block are all flush with the left margin. This is the most common business letter format not simplified, modified or semi block styles.

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5
Q

Which of the following is an inappropriate complimentary closing for a business letter?

A. “Sincerely”
B. “Respectfully”
C. “Best Regards”
D. “Wishing You the Best”

A

D. “Wishing You the Best”

The closing salutation on all correspondence in a physician’s office must be professional. Wishing You the Best is friendly but not as professional as Sincerely, Respectfully, Best Regards or Regards.

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6
Q

What five pieces of information must be available on every sample in the laboratory?

A. Full name, unique identifier, date of collection, time of collection, tests collected

B. Full name, insurance information, patient location, date of collection, time of collection

C. Full name, insurance information, patient location, tests collected, time of collection

D. Full name, unique identifier, date of collection, time of collection, collector’s identity

A

D. Full name, unique identifier, date of collection, time of collection, collector’s identity

Full name, unique identifier, date of collection, time of collection, and the collector’s identity are required for each patient specimen or sample in the medical laboratory. The insurance billing information and list of tests ordered will be in the patient account information, but not necessarily part of the patient test sample label.

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7
Q

Recording the patient’s critical glucose value in the medical record is an example of which of the following?

A. good laboratory practices (GLPs)
B. competency evaluations
C. threshold values
D. quality control (QC)

A

A. good laboratory practices (GLPs)

All “critical” lab values should be recorded in the medical record as a matter of good laboratory practice. Many times, critical lab values are also called to physicians or nursing staff as well. A patient’s glucose level would not be part of staff competency evaluations, threshold values, or QC.

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8
Q

Which of the following questions should the medical assistant ask to gain the most pertinent information about the patient’s chief concern while taking her history?

A. What medications are you currently taking?
B. What brings you in to see the doctor today?
C. On a scale of 1-10, where would you rate your pain?
D. When was your last menstrual period?

A

B. What brings you in to see the doctor today?

A patient answering an open ended question is able to expand on what is of current concern to them. It encourages the patient to communicate specific details to effectively provide appropriate care and address the health issue. The other choices are closed-ended questions eliciting a simple answer that may not lead to their submitting further pertinent information.

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9
Q

Which of the following is an appropriate way to greet a patient?

A. “Welcome to Dr. Doe’s office. My name is John. How may I help you?”
B. “Can you please sign in on the registration form?”
C. “Can I please see your insurance card and ID?”
D. “Good Afternoon. According to our records your copayment is…”

A

“A. Welcome to Dr. Doe’s office. My name is John. How may I help you?”

Welcoming a patient, identifying yourself to them and asking an open ended question, is open communication that is both warm and professional. The other questions do not lead to open communication but are abrupt and are examples of a closed communication style.

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10
Q

A patient presents to the medical office stating the following: “I was previously seen for a physical exam and the EOB I received contained an error regarding my medical coverage. The doctor ordered blood screening for hypercholesterolemia, and I’m out of my blood pressure meds.” Which of the following questions should the medical office assistant ask the patient first?

A. Were you referred by a physician?
B. Which insurance carrier do you have?
C. Will you be paying for the bill?
D. Did the doctor say you needed to be seen today?

A

D. Did the doctor say you needed to be seen today?

The patients statement does not provide enough information necessary to proceed with properly assisting the patient. The medical office assistant first needs to determine if the patient was told by the doctor of the need for an office visit. What insurance the patient has, their method of payment or if they were referred to the practice isn’t the first thing the medical office assistant would need to assist this patient.

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11
Q

When handling a patient complaint, which of the following actions by the medical assistant demonstrates professionalism?

A. Aggressively defend the interests of the practice.
B. Thank the patient for making you aware of their concern.
C. Avoid speaking to the patient directly.
D. Notify the physician immediately.

A

B. Thank the patient for making you aware of their concern.

Acknowledging the patient’s feelings (and even offering thanks for being made aware of the concern) promotes a respectful, resolution-centered climate in which to address the issue. This response lets the patient know the complaint will be taken seriously. It is a sign of professionalism and respect to speak directly to the patient, even if that patient is complaining. It is not recommended to become aggressive in any situation (it could escalate instead of resolve the issue), even in defense of the interests of the practice. The physician does not necessarily need to immediately be made aware of every complaint.

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12
Q

The medical assistant is preparing to escort a patient with a prosthetic limb, due to complications from diabetes, to a room. Which of the following actions by the medical assistant is appropriate?

A. ask the patient if they need extra assistance before helping
B. move the patient ahead to be seen by the physician
C. obtain a blood glucose spot check before moving the patient
D. provide large print educational materials for possible retinopathy

A

A. ask the patient if they need extra assistance before helping

Asking if the patient needs assistance displays effective communication when giving the patient a choice of assistance, acknowledges the patients independence, and provides a safe, caring, therapeutic environment for them. Making false assumptions is not appropriate in this situation.

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13
Q

A medical assistant maintains a positive, caring demeanor when the office is running 45 minutes behind on scheduled appointments. This action is most indicative of which of the following workplace behaviors?

A. professionalism
B. active listening
C. confidentiality
D. assertiveness

A

A. professionalism

Keeping a calm, positive, caring demeanor in the office, especially when busy or behind, is an example of professionalism. Presenting a professional demeanor in the medical office instills trust and confidence in care received. Confidentiality should always be maintained as well, and medical professionals should be careful not to become complacent during busy days. Professional assertiveness is sometimes necessary to keep things running on pace. Sometimes during busy days, active listening can suffer because medical personnel may be thinking of the heavy workload or delayed care and not focusing on the patient in front of them. Busy and behind-schedule days occur in every medical practice. Professionalism is a key factor that helps maintain a good standard of care.

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14
Q

Which of the following actions by the medical assistant reflects professional telephone etiquette? (Select the three (3) correct answers.)

A. requesting permission before placing a caller on hold

B. speaking clearly with a pleasant tone

C. verifying the patient’s full name and date of birth

D. answering an incoming call by the tenth ring

E. reassuring a patient their prescribed medication will work soon

A

A. requesting permission before placing a caller on hold
B. speaking clearly with a pleasant tone
C. verifying the patient’s full name and date of birth

Answering the phone speaking clearly and pleasantly, then requesting permission before placing a caller on hold demonstrates professionalism and is perceived as excellent customer service. Further, making sure to identify the patient correctly, cuts down on misinformation and misunderstanding. All calls coming into a medical office are important and should be answered as promptly as possible. It would be inappropriate for a medical assistant to speak to a patient about any medical issue over the phone.

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15
Q

Which of the following pieces of information is important to include when taking a routine telephone message? (Select the three (3) correct answers.)

A. name of the person calling

B. caller’s return telephone number

C. date and time of the call

D. caller’s health insurance policy number

E. caller’s billing address

A

A. name of the person calling,
B. caller’s return telephone number
C. date and time of the call

The most important information for any message taken should include; the name of person calling, the telephone number for return calls and the date/time of the call. If they give a purpose of the call, that would also need to be documented. Any other information obtained from speaking to the caller would be considered of secondary importance. Health care and billing information are not a priority when taking general messages in the medical office setting.

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16
Q

Which of the following calls should the medical assistant refer directly to the provider?

A. an insurance company representative
B. a referring physician
C. positive radiological reports
D. cholesterol laboratory results

A

C. positive radiological reports

Radiological reports that are positive, abnormal, or stat, the provider would want to discuss immediately by phone. Physicians generally will speak to a referring physician on the phone directly but taking a call from a colleague would come in secondary to urgent labeled reports. All other calls can be returned in a timely manner once the most urgent are addressed first.

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17
Q

The best way to ensure that a patient understands and complies with the medical office’s financial policy is to explain the:

A. rationale behind the office’s financial policies and procedures.
B. office’s financial policies and procedures in advance of services.
C. negative ramifications of failure to pay on time.

A

B. office’s financial policies and procedures in advance of services.

It is important that patients understand office financial policies and procedures before service is provided. That way, patients can be prepared for, and more easily comply with, said policies (such as pay at time of service). Patients don’t always need to know the reasons for such policies, but they do want to avoid negative ramifications if they fail to pay on time. Patients are legally responsible for payment, and an understanding in advance of services is a good way to avoid legal implications for late payments.

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18
Q

If a patient is consistently late, the most effective way for the medical assistant to handle the problem is to:
A. Refuse to re-schedule the patient for 90 days.
B. Notify the patient’s insurance carrier.
C. Ask the provider to discuss the office policy with the patient.
D. Terminate the patient from the practice.

A

C. Ask the provider to discuss the office policy with the patient.

This can be an issue with no real solution. However, when the provider speaks to the patient(s), the importance of being on time may be conveyed. Describing how tardiness negatively impacts other patients scheduled and placing added emphasis on making their appointment on time may result in future compliance. It is illegal to abandon a patient, therefore refusing to see the patient for any period of time is not advised. Tardiness is not an insurance issue.

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19
Q

A patient’s wife calls the office and states that her husband is experiencing left arm pain and chest pressure. Which of the following could the patient be suffering from?

A. IBS
B. CAD
C. CVA
D. MI

A

D. MI

Left arm pain and chest pressure can be some of the warning signs of Myocardial Infarction (MI). Irritable Bowel Syndrome (IBS), Coronary Artery Disease (CAD) and a Cerebrovascular Accident (CVA) have symptoms that present differently than MI. Getting the patient to immediate care is essential in a case such as this for best treatment.

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20
Q

A patient calls the office concerned because they have just been stung by a bee. Which of the following shocks would be a concern?

A. Psychogenic
B. Hypovolemic
C. Anaphylactic
D. Septic

A

C. Anaphylactic

Anaphylactic shock is an extremely serious allergic reaction with a rapid onset and life-threatening response to an allergen (such as the venom from a bee sting). Psychogenic shock occurs when a person’s senses are disturbed (see, hear, or feel something). Hypovolemic shock occurs with significant blood loss (around 20% of the usual blood volume). Septic shock is caused by an infection (bacterial or fungal) that releases toxins into the blood.

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21
Q

Which of the following forms should always be included when sending a fax originating from the medical office?

A. release of information
B. HIPAA waiver
C. cover sheet
D. informed consent

A

C. cover sheet

A cover sheet is included by the sender each time a fax is sent for confidentiality and to identify where the documents are originating from. Many health care facilities use combined printer/scanner/copy/fax machines or use electronic (online) fax transmissions. A HIPAA waiver, a release of information or informed consent document would not usually be sent every time a fax is sent. They might be sent only when required or necessary for that communication.

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22
Q

Which of the following types of mail is the most cost effective for bound printed material, film, and sound recordings?

A. first-class
B. priority
C. standard
D. media

A

D. media

Using media mail can lower shipping costs for magazines, books, or CD’s or other media forms that do not contain advertising.

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23
Q

The medical assistant mistakenly opens an item of incoming mail marked “personal” addressed to the physician. What action should the medical assistant take?

A. write “return to sender” on the outside of the envelope and initial
B. reseal the envelope with clear tape
C. write “opened in error” on the outside of the envelope and initial
D. continue to process the item as usual

A

C. write “opened in error” on the outside of the envelope and initial

Incoming personal mail should remain unopened. Occasionally, someone makes an honest mistake by opening a personal piece of mail. It is best to acknowledge the error by writing “opened in error” and initialing the piece. This supports a culture of respect in the office environment. It is not professional to hide the error (reseal the envelope) or pretend it didn’t happen (process as usual and hope they don’t notice). Returning the envelope to the sender is not advisable in this situation because it will cause an unnecessary delay and is dishonest.

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24
Q

Which of the following components is missing in the structure of this professional business letter?

A. greeting
B. closing
C. body
D. header

A

D. header

The main sections of a business letter include: heading, greeting/salutation, body, and closing.

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25
Q

What is the approximate amount of time for the QRS complex to record on an ECG?

A. 0.06-0.10 seconds
B. 0.04-0.08 seconds
C. 0.04-0.12 seconds
D. 0.04-0.06 seconds

A

A. 0.06-0.10 seconds

The QRS complex should be recorded for 0.06-0.10 seconds when running an ECG. The PR interval normal range is 0.12-0.2 seconds, the QRS complex range is 0.06-0.10 seconds (greater than 0.12 is considered abnormal and you would need to consider a bundle branch block), the QT interval is approximately 40% of the heart rate.

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26
Q

Where should the V4 electrode be placed on the body?

A. left midclavicular line, 5th intercostal space
B. right midclavicular line, 5th intercostal space
C. left midclavicular line, 4th intercostal space
D. right midclavicular line, 4th intercoastal space

A

A. left midclavicular line, 5th intercostal space

An ECG test is an important diagnostic tool. Proper placement of the ground and leads is necessary. The V4 electrode should be placed at the left midclavicular line, 5th intercostal space. Special care should be taken to properly align the electrode by the center of the active surface area (it should align with the correct part of the patient’s anatomy).

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27
Q

Which of the following are appropriate actions for the medical professional performing the ECG to take when placing electrodes on a patient’s skin for a 24-hour Holter monitor? (Select the three (3) correct answers.)

A. Avoid scars and incisions.
B. Place tape directly over electrodes to help secure them to the patient’s skin.
C. Tape the lead wires to the patient’s skin.
D. Abrade the skin with an alcohol pad or dry 4x4.
E. Place limb leads with tabs facing up.

A

A. Avoid scars and incisions.
C. Tape the lead wires to the patient’s skin.
D. Abrade the skin with an alcohol pad or dry 4x4.

A Holter monitor is used to monitor a patient’s heart during normal activity (for a period of 24-48 hours or up to 30 days). It is a small monitor that can be carried in a pouch or strapped to the waist or shoulder. The electrodes should be placed so they will stay in place for the duration of the monitoring. Avoid scars and incisions when selecting where to place electrodes. Electrodes and lead wires should be secured to the patient. Abrading the skin with a dry 4x4 is one approach to preparing the skin. Lead wires can be placed facing any direction.

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28
Q

When performing an ECG on a patient who is obese and wandering baseline is present, which of the actions should the professional performing the ECG take? (Select the two (2) correct answers.)
A. Ensure that the examination table is not touching the wall.
B. Ensure the patient is not touching the frame or side rail.
C. Ensure that new electrodes and clean clips are used.
D. Ensure good skin preparation.
E. Ensure the patient’s arms are folded over the chest.

A

C. Ensure that new electrodes and clean clips are used.
D.Ensure good skin preparation.

In this scenario, it is important to make sure good skin preparation and new electrodes and clean clips are used. The other options, though they could potentially create issues on an ECG, are not specific to an obese patient or a wandering baseline. In general, the professional performing the ECG should make sure the patient isn’t touching the frame or side rail because this will cause artifact to be present (most exam tables will be metal and have no side rails). The examination table should not touch the wall in order to prevent alternate current interference.

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29
Q

A patient with Parkinson’s comes in for an ECG with noticeably severe tremors. Which of the following should the medical assistant do to ensure a proper reading?

A. Ask the patient to remain calm.
B. Have the patient slide their hands under their buttocks.
C. Have the patient grasp the side of the table.
D. Move the patient into the semi-fowlers position to ease breathing.

A

B. Have the patient slide their hands under their buttocks.

A patient with Parkinson’s could cause a somatic tremor artifact. The professional performing the ECG should have the patient place their hands under their buttocks which would help hold the arms still so there would be less movement. Parkinson’s causes involuntary movements so asking the patient to remain calm would not work. If the patient were to grasp the side of the table, they may grasp too hard and cause tension.

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30
Q

What is the abbreviation for electroencephalogram?

A. EEG
B. EKG
C. ECG
D. ENT

A

A. EEG

EEG is the abbreviation for electroencephalogram (a test that measures and records electrical activity in the brain utilizing electrodes). EKG and ECG are both abbreviations for electrocardiogram, and ENT is the abbreviation for ears, nose, and throat.

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31
Q

Which of the following diagnostic procedures uses ultrasound to display an image of the structure of the heart?

A. electroencephalogram
B. angiogram
C. echocardiogram
D. electrocardiogram

A

C. echocardiogram

An echocardiogram uses high pitched sound waves to create visual images as blood flows through the heart. The test is noninvasive and may also be called a sonogram. An electroencephalogram looks at activity in the brain, an angiogram is a test that takes pictures of the arteries and how blood is flowing through them, and an electrocardiogram monitors how the heart is beating.

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32
Q

After validating an ECG order, collecting all supplies, and ensuring the machine is in proper working order, the professional performing the ECG’s next action should be to

A. explain the procedure.
B. provide for privacy.
C. apply the electrodes.
D. identify the patient.

A

D. identify the patient.

While all of these answers apply to the overall performance of an ECG, the professional performing the ECG should first establish positive patient identification by asking his/her name and DOB. Confirm the answers by looking at the identification arm band (if present) or patient chart. Then they would explain the procedure, provide privacy, and apply the electrodes before proceeding with the ECG.

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33
Q

Which of the following actions by the professional performing an ECG are likely to be performed prior to exercise stress testing? (Select the four (4) correct answers.)

A. Inform the patient of expectations during the testing.
B. Explain the symptoms to report if experienced during testing.
C. Obtain the patient’s medical history and current medications.
D. Observe and monitor the patient, documenting symptoms in the chart.
E. Have a crash cart with defibrillator close at hand.

A

A. Inform the patient of expectations during the testing
B. Explain the symptoms to report if experienced during testing.
C.Obtain the patient’s medical history and current medications.
E. Have a crash cart with defibrillator close at hand.

An exercise stress test is an important diagnostic tool, but it is not without risk. Several things need to be addressed BEFORE beginning the test. It is important to have a crash cart with defibrillator close at hand. The patient should be informed of what to expect during the testing. The professional performing the ECG should explain the symptoms the patient should report if experienced during stress test. As with most medical procedures, the tech should have documented the patient’s medical history and current medications. DURING the stress test, they will observe and monitor the patient, documenting symptoms in the chart.

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34
Q

The P wave of an ECG indicates:

A. atrial contraction.
B. the heart at rest.
C. ventricular contraction.
D. ventricular relaxation.

A

A. atrial contraction.

The P wave on an ECG represents atrial contraction. The baseline is the heart at rest. The QRS complex is ventricular contraction, whereas the T wave is ventricular relaxation.

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35
Q

After notifying the physician, which of the following should be the medical assistant’s next action after recording this ECG rhythm on a patient?

A. Check precordial (V1-V6) leads and limb placement.
B. Monitor the patient for deterioration of symptoms.
C. Initiate Emergency Response System or Code Blue.
D. Monitor the patient’s cardiac output.

A

B. Monitor the patient for deterioration of symptoms.

Rationale
This rhythm is considered a second degree AV-block due to the extra P-waves. The AV-node will select either to conduct or block the impulses from the SA node. This causes more P-wave than QRS complexes. The medical assistant needs to monitor the patient after notifying the physician. The rhythm strip is a Lead II strip, which means it is from the limb leads, therefore the technician does not need to check the precordial leads V1-6.

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36
Q

Which of the following rhythms identified on an ECG prompts the medical assistant to notify the provider immediately?

A. sinus bradycardia
B. premature ventricular contraction
C. ventricular fibrillation
D. sinus tachycardia

A

C. ventricular fibrillation

A ventricular fibrillation is the most life threatening arrhythmia, requiring immediate shock (defibrillation) and BLS intervention to reverse. Though the other choices in this scenario can be important, the ventricular fibrillation could lead to the most dire patient outcome, hence the need for immediate notification of the physician.

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37
Q

Which of the following indicates a normal sinus rhythm?

A. PR interval of 0.22 second, QRS complex of 0.10 second, QT interval of 0.40 second and HR of 78
B. PR interval of 0.22 second, QRS complex of 0.12 second, QT interval of 0.42 second and HR of 72
C. PR interval of 0.14 second, QRS complex of 0.10 second, QT interval of 0.40 second and HR of 78
D. PR interval of 0.14 second, QRS complex of 0.16 second, QT interval of 0.42 second and HR of 72

A

C. PR interval of 0.14 second, QRS complex of 0.10 second, QT interval of 0.40 second and HR of 78

The PR interval normal range is 0.12-0.2 seconds, the QRS complex range is 0.06-0.10 seconds (greater than 0.12 is considered abnormal and you would need to consider a bundle branch block), the QT interval is approximately 40% of the heart rate. The choice in this question that meets all of these criteria is “C” (PR interval of 0.14 second, QRS complex of 0.10 second, QT interval of 0.40 second and HR of 78).

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38
Q

Which of the following rhythms is shown in the strip?

A. normal sinus rhythm
B. sinus bradycardia
C. sinus tachycardia
D. sinus arrhythmia

A

A. normal sinus rhythm

The strip shows normal sinus rhythm because the rate is normal and arrhythmia is not noted. Bradycardia would occur if the rate is slower than 60 and tachycardia is not correct because the rate would need to be faster than 100.

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39
Q

While performing an ECG on a patient, electrodes keep falling off. Which of the following should the medical assistant do? (Select the two (2) correct answers).

A. Place tape over the wires of the electrodes.
B. Clean the skin with soap and water.
C. Clean the skin with 70% isopropyl.
D. Reposition the electrode.
E. Ask the patient to sit on her hands.

A

A. Place tape over the wires of the electrodes.
C. Clean the skin with 70% isopropyl.

Since the electrodes will not stay on the patient, the technician should clean the skin with 70% isopropyl. Tape should not be placed directly over the electrodes, but on the wires if necessary. Iodine is normally used to disinfect skin before surgical procedures and would not be the best option for getting electrodes to stick to skin. Doubling the electrode patches would also not be the best choice in this scenario because the electrodes are not sticking because the skin is oily or dirty.

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40
Q

After performing an ECG, the medical assistant notices wandering baselines in the precordial leads. Which of the following is the most appropriate next step?

A. Replace electrodes on the limb leads.
B. Make sure that all electronics are off in the room.
C. Run the ECG again.
D. Re-evaluate chest leads.

A

D. Re-evaluate chest leads.

To improve tracing sensitivity, it is important to re-evaluate the chest leads. Wandering baseline artifact is caused by poor electrode sensor attachment to skin - precordial leads attached at sites V1-V6 (chest).

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41
Q

Which of the following occurs when a singular irritable impulse fires so rapidly it bombards the AV node, causing V shaped or upside down V shaped waves?

A. ventricular flutter
B. atrial flutter
C. ventricular tachycardia
D. atrial tachycardia

A

B. atrial flutter

The AV-node has a hard time handling an extraordinary number of atrial impulses bombarding it. It can’t repolarize fast enough for each ensuing waves, causing not all of the arterial impulses to pass through the AV-node, to generate a complete QRS wave. This causes atrial flutter with a saw-tooth like rhythm. Ventricular tachycardia and atrial tachycardia is an increase in heart rate >100 per minute.

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42
Q

To prevent wandering baseline artifact, the medical assistant should ensure the patient is:

A. positioned with their hands under the buttocks.
B. reminded not to move during the procedure.
C. moved away from the wall if in hospital beds.
D. cleansed with alcohol prep pads.

A

D.cleansed with alcohol prep pads.

The technician should make sure that the skin is cleaned with alcohol and gauze or prep pads to ensure there are no oils on the skin. The patient should place arms down at the side and legs should be kept uncrossed. Reminding the patient not to move during the procedure would help to prevent somatic tremor artifact and would not help prevent wandering baseline artifact. Keeping patients away from the wall, if in hospital beds, would help prevent alternating current interference and not wandering baseline artifact.

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43
Q

A series of small uniform spikes on the ECG paper most likely represents:

A. Wandering Baseline
B. Somatic Tremors
C. Interrupted Baseline
D. AC Interference

A

D. AC Interference

AC interference can disrupt an ECG rhythm. If a technician sees a series of small uniform spikes, it is good practice to check to make sure there is no interference.

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44
Q

To correct a wandering baseline, the medical assistant should:

A. unplug the electrical equipment around the ECG.
B. have patient remain still.
C. replace loose electrodes.
D. replace broken cables.

A

C. replace loose electrodes.

While all these can cause artifact, a wandering baseline is due to a loose electrode. This is caused from the electrode partially touching the skin and causing the baseline to wander back and forth. Nearby electrical equipment can cause 60 cycle interference, a broken cable will cause a drop out in the wave forms (depending on which cable is compromised), and a patient that is moving can cause static movement.

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45
Q

During an ECG, the right leg provides grounding for which leads?

A. Bipolar
B. Augmented
C. Chest
D. Precordial

A

B. Augmented

The right leg grounds the augmented leads in the course of an ECG procedure.

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46
Q

Which of the following statements by the medical assistant indicates the need for a better understanding of standard precautions?

A. The patient should wear a gown, gloves, and mask to maintain contact-droplet isolation.
B. I will perform hand hygiene after removing gloves.
C. Sharps containers should be replaced when 2/3 full.
D. Antimicrobial wipes may be used for cleaning an exam room between patients.

A

A. The patient should wear a gown, gloves, and mask to maintain contact-droplet isolation.

In a healthcare setting, the staff wears Personal Protective Equipment (PPE), not the patients. The purpose of following contact-droplet isolation precautions are to contain the patient’s environment and prevent the spread of infection. Since they have contact with multiple patients, medical professionals must wear proper PPE and perform proper hand hygiene when caring for every patient. Antimicrobial wipes can be utilized to clean exam rooms between patients. In order to limit potential for accidental exposure/puncture, Sharps containers should be replaced when 2/3 full.

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47
Q

Which of the following skin disorders are noncommunicable?

A. alopecia
B. impetigo
C. scabies
D. poison ivy

A

A. alopecia

Alopecia is a noncontagious skin disorder that leads to hair loss or baldness. The cause is largely unknown, but may be hereditary or a side effect of medication. Impetigo, scabies, and poison ivy are all highly contagious skin conditions. Impetigo causes red sores on the body, while individuals with scabies develop a skin rash from mites. Poison ivy is well known for causing an itchy and sometimes painful rash.

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48
Q

A patient suspected of having which of the following respiratory disorders should be placed in isolation in the medical office?

A. COPD
B. Active TB
C. Asthma
D. Croup

A

B. Active TB

With Active TB, transmission occurs through inhaling bacteria in microscopic droplets – airborne precautions should be initiated per protocol. COPD refers to a group of lung diseases that block airflow and make breathing difficult. Emphysema and chronic bronchitis are the two most common conditions that make up COPD. Asthma is a respiratory condition marked by spasms in the bronchi of the lungs, causing difficulty in breathing. It usually results from an allergic reaction or other forms of hypersensitivity. Croup refers to an infection of the upper airway, generally in children, which obstructs breathing and causes a characteristic barking cough.

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49
Q

Which of the following specific precautions should a patient be placed on to prevent the transmission of Clostridium difficile?

A. standard
B. airborne
C. droplet
D. contact

A

D. contact

Clostridium difficile (C. diff) is a toxin-producing, spore-forming bacterium found in feces. Clinical symptoms of infection include both nausea and watery diarrhea and can result in colitis, perforation, or sepsis. Clostridium difficile spores can live for a very long time outside the patient and can reside on bed linens, bed rails, bathroom fixtures, and medical equipment. In addition, it can be spread from person to person from the hands of physicians or other health care workers and visitors. For this reason, standard precautions are not enough; contact precautions are added. The spores do not reside in the respiratory system so airborne/droplet precautions are not necessary.

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50
Q

When working with a patient with methicillin-resistant Staphylococcus aureus (MRSA), the ECG technician should:

A. take the precautions for a contact pathogen.
B. use a special mask as it is an airborne pathogen.
C. use the procedures for reverse isolation.
D. use gloves and a mask if the patient is being treated.

A

A. take the precautions for a contact pathogen.

The medical professional needs to take the appropriate precautions for a contact pathogen, since MRSA is spread by contact. These precautions would include gloves, hand hygiene, mouth, nose, and eye protection, and a gown. Since MRSA is not an airborne pathogen, it does not require a special mask to be used, and the patient would not need to be in isolation. The medical professional should use gloves and a mask at all times when in contact with the patient, not just when the patient is being treated.

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51
Q

Which precautions would be used for a patient with Pulmonary TB?

A. airborne
B. droplet
C. contact
D. percutaneous

A

A. airborne

Tuberculosis (TB) is a worldwide health problem caused by Mycobacterium Tuberculosis, a type of bacteria. Patients with Pulmonary or Laryngeal TB may transmit the disease through airborne particles call “droplet nuclei” when they cough or sneeze (as examples) so airborne precautions are important. The particles are so small that normal air currents can keep them airborne making it easy to spread. Contact, Standard, and Universal Precautions alone are not sufficient as a mask is needed to keep from inhaling the organism through the respiratory tract.

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52
Q

A phlebotomist must follow transmission based precaution for which of the following patients?

A. patient with fever of unknown origin
B. patient who has rubeola
C. patient who has rheumatic fever
D. patient with pneumonia

A

B. patient who has rubeola

Airborne precautions must be followed for patients with Rubeola (measles) virus exhibiting maculopapular rash with cough, nasal mucosa secretions, and fever. A patient with a fever of unknown origin, rheumatic fever, or pneumonia requires standard precautions.

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53
Q

If a patient has measles, which of the following is a required additional precaution?

A. hand hygiene
B. N95 respirator
C. gloves
D. eye protection

A

B. N95 respirator

Airborne precautions are advised for patients with tuberculosis, measles, chickenpox and herpes zoster (until lesions are crusted over) and use of an N95 respirator is recommended as an additional precaution to standard precautions.

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54
Q

In addition to usual PPE what would you add or replace before entering a patient’s room with air borne precautions.

A. Surgical mask
B. N95 respirator
C. Mask with face shield
D. Full face/head mask

A

B. N95 respirator

The N95 respirator is the most common of the seven types of particulate filtering respirators, as it filters 95% or more of all airborne particles. It would be the best choice for airborne precautions. A surgical mask would prevent droplet transmission, but is not the best choice. A mask with a face shield could still allow air borne transmission. A full face and head mask would not be as effective as the N95 respirator if one is available.

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55
Q

Which of the following disease states would require the use of a mask by the patient during transportation?

A. HIV and Varicella
B. Tuberculosis and Varicella
C. Hepatitis and Tuberculosis
D. Staphylococcal Infection and Hepatitis

A

B. Tuberculosis and Varicella

A person transporting a patient would have the patient use a mask if the patient had an airborne illness such as Tuberculosis or Varicella. Hepatitis, HIV and Staphylococcal infections are blood borne pathogens, so a mask would be of little protection.

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56
Q

A phlebotomist has been asked to collect a specimen from a patient with respiratory syncytial virus (RSV). Which of the following transmission-based precautions should be used?

A. contact and droplet precautions
B. complete isolation precautions
C. airborne precautions
D. reverse isolation precautions

A

A. contact and droplet precautions

There are 3 transmission-based precautions: droplet, airborne, and contact. Contact precautions should be followed in addition to standard precautions when a patient could transmit their pathogen by direct contact or skin-to-skin. RSV is a virus that can be transmitted by contact. Airborne precautions are necessary when transmission could occur through small droplets on the air (i.e. TB). Droplet precautions should be taken when large droplets (like from a cough or sneeze) could infect the care giver by way of contact with mucous membranes or the eye (i.e. influenza). In instances where a patient has a highly infectious or transmittable pathogen, complete isolation precautions must be implemented (i.e. if infected with the Ebola virus).

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57
Q

Which of the following measures is applicable when treating patients diagnosed with tuberculosis?

A. Contact Precautions
B. Standard Precautions
C. Universal Precautions
D. Airborne Precautions

A

D. Airborne Precautions

Tuberculosis (TB) is a worldwide health problem caused by Mycobacterium tuberculosis, a type of bacteria. Patients with pulmonary or laryngeal TB may transmit the disease through airborne particles call “droplet nuclei” when they cough or sneeze (as examples) so airborne precautions are important. The particles are so small that normal air currents can keep them airborne making it easy to spread. Contact, Standard, and Universal Precautions alone are not sufficient as a mask is needed to keep from inhaling the organism through the respiratory tract.

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58
Q

Which of the following is the most important defensive mechanism against pathogens?

A. oropharyngeal mucous membranes
B. intact skin
C. acidic environment of the digestive tract
D. the ability to cough and sneeze

A

B. intact skin

Having intact skin is the best defensive mechanism, because the skin acts as a protective barrier and prevents bacteria from entering. If there is a cut in the skin, bacteria can enter the blood stream and cause an infection. The oral mucous membranes are in the mouth and are also a protective barrier, but aren’t as important at protecting against pathogens as the skin. The acidic environment of the digestive tract is needed to break down the foods to make them easier to digest, and the ability to cough and sneeze doesn’t protect the body against pathogens.

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59
Q

The medical assistant is reprocessing a contaminated endoscope. Which of the following is the minimum level of asepsis required for this instrument?

A. chemical sterilization
B. disinfection
C. autoclave
D. sanitization

A

B. disinfection

The Spaulding Scheme of classification divides medical devices into critical, semi-critical, and non-critical categories based on the infection risk to the patient. An endoscope is categorized as a semi-critical instrument within the Spaulding Scheme. The absolute minimum level of asepsis required for an endoscope is high level disinfection. Critical devices should undergo sterilization (destroys all microbial life; accomplished either chemically or by utilizing an autoclave). Semi-critical devices should at least undergo disinfection (rids the device of most all pathogenic microorganisms, but not necessarily all forms). Non-critical devices require low level disinfection. Sanitization is a general term often associated with cleansing with a soap or detergent.

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60
Q

While giving a patient an injection, the patient jumped, causing the medical assistant to get stuck on the hand with a contaminated needle. After performing thorough hand washing, which of the following should the medical assistant do first?

A. Begin infectious disease prophylaxis.
B. Complete an exposure incident report.
C. Obtain patient consent for infectious disease testing.
D. Report the incident to a supervisor.

A

D. Report the incident to a supervisor.

If a healthcare worker is accidentally stuck with a needle, there are specific OSHA guidelines to follow. The worker should immediately flush with water, then tell a supervisor of the incident. The worker would then be directed to confidentially seek a physicians care. Documents must be filed recording the incident date/time, patient if known, type of stick. The source individual should be tested for infectious diseases (HBV,HCV,HIV). OSHA requires that the employee be notified of the results. The exposed worker then needs to be tested for HBV, HCV, and HIV. The exposed employee must have a physicians written list of treatment options within 15 days.

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61
Q

A phlebotomist has received a requisition to collect a blood specimen on a patient infected with diphtheria. The phlebotomist must be sure to follow what precautions?

A. standard precautions and airborne precautions

B. droplet precautions and contact precautions.

C. standard, airborne, droplet and contact precautions.

D. droplet precautions and airborne precautions.

A

C. standard, airborne, droplet and contact precautions.

Diphtheria is an acute, toxin-mediated disease caused by Corynebacterium diphtheriae. Transmission is most often person-to-person from the respiratory tract, but transmission may occur from skin lesions or fomites in touch with discharges from the skin. Thus, both standard and contact precautions are indicated, in addition to airborne and droplet.

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62
Q

When arriving at a patient’s room for a timed blood draw, a phlebotomist observes an airborne precautions sign on the patient’s door. How should the phlebotomist proceed?

A. Enter patient’s room, and proceed with procedure, as it is time sensitive
B. Apply PPE, sterile cloth mask, and proceed with procedure
C. Apply N95, and proceed with procedure
D. Apply PPE and N95, and proceed with procedure

A

D. Apply PPE and N95, and proceed with procedure

No procedure is so time sensitive that a phlebotomist cannot adhere to established protocols of infection control. Use of PPE is a requirement at all times. Airborne precautions are necessary when Contact, Standard, and Universal Precautions alone are not sufficient to prevent the transmission of infectious agents that might be carried in the air. Sterile cloth or other surgical masks are not designed for use as particulate respirators and do not provide as much respiratory protection as an N95 respirator. Surgical masks provide barrier protection against droplets with large respiratory particles; they do not effectively filter small particles from the air or prevent leakage around the edge of the mask when the user inhales. The N95 Respirators and Surgical Masks provide the best protection.

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63
Q

Which of the following is a common allergic reaction to a latex product?

A. vertigo
B. hemorrhage
C. syncope
D. urticaria

A

D. urticaria

A common allergic reaction to a latex product is urticaria, also known as hives. Patients can develop itchy, red welts on the skin as the result of an allergy to a latex product. Vertigo, the medical term for dizziness, and syncope, the medical term for fainting, can both be associated with a latex allergy, but are not as common as urticaria. Hemorrhage (bleeding) isn’t associated with a latex allergy.

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64
Q

Which of the following actions by the medical assistant is the first line of defense in preventing the spread of microorganisms?

A. wear non-sterile gloves when performing venipuncture
B. perform regular hand hygiene
C. wear sterile gloves when changing a dressing
D. use aseptic technique when drawing up a medication

A

B. perform regular hand hygiene

Performing regular hand hygiene is the first of preventative measure against disease transmission in caring for patients. According to the CDC, the simple act of hand washing is the single most important means of preventing the spread of viral and bacterial infections.

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65
Q

Which of the following requires the highest level of disinfection in order to be destroyed?

A. organism that causes influenza
B. organism that causes giardiasis
C. organism that causes tetanus
D. organism that causes rotavirus

A

C. organism that causes tetanus

Infection generally occurs through wound contamination and often involves a cut or puncture wound. As the infection progresses, muscle spasms develop in the jaw (thus the name lockjaw) and elsewhere in the body. Tetanus bacteria are resistant to many standard disinfection processes. Only oxidizing (bleach) disinfectants dependably kill tetanus spores. Influenza (RNA virus), giardiasis (a parasite) and the rotavirus (causes severe diarrhea) all require cleaning and disinfection processes to prevent the spread of the disease.

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66
Q

A patient is diagnosed with Hepatitis A. Which of the following is the most likely source of the infection?

A. exposure from sharing a roommate’s razor
B. recent dental implant surgery
C. improper use of a hypodermic needle
D. a hamburger from a local fast food restaurant

A

D. a hamburger from a local fast food restaurant

Hepatitis is generally caused by a viral infection of the liver and can be contracted by the fecal-oral route, blood, or unprotected sex. Hepatitis A can be contracted via fecal-oral means (food or water contamination) and infected sexual partners. Hepatitis A infection is primarily transmitted by the fecal-oral route, by either person-to-person contact or consumption of contaminated food (like a hamburger in this case) or water. Although viremia occurs early in infection and can persist for several weeks after onset of symptoms, blood-borne transmission of Hep A is uncommon. Hepatitis B, C, D & G are contracted by blood or blood products, including infected needles, razors, etc. (thus these infections are common among IV drug users). Hepatitis E virus is usually spread by the fecal-oral route. While rare in the United States, Hepatitis E is common in many parts of the world. The most common source of infection of Hep E is fecally contaminated drinking water. Dental surgery should not put a patient at risk for Hepatitis since gloves should be worn and sterile technique followed.

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67
Q

Which of the following would be considered a nosocomial infection?

A. an elderly man in the ER with flu-like symptoms
B. an 8-year old boy that develops chicken pox 2 days after admission
C. a female patient who develops a UTI after having a urinary catheter
D. a healthcare worker that develops Hepatitis C

A

C. a female patient who develops a UTI after having a urinary catheter

A nosocomial infection is a “hospital-acquired” infection acquired by a patient who enters the hospital without any symptoms of it and appears to have acquired the infection during the hospital stay. A female patient who develops a urinary tract infection after having a urinary catheter inserted is a perfect example. The other patients were exposed prior to admission or were never admitted, in the case of the healthcare worker.

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68
Q

Which of the following should be stored in a refrigerator labeled with a biohazard sticker?

A. glucometer control solution
B. unused viral media tubes
C. xylocaine (Lidocaine HCl) 2% Jelly
D. prepared plasma specimens

A

D. prepared plasma specimens

Any biologic material (plasma specimens) that contains an infectious disease transmission risk must be stored separately, in a biohazard labeled refrigerator, to prevent cross-contamination. Glucometer control solution is used to check that the glucosemeter and the test strips are working properly. Glucometer control solution, unused viral media tubes and xylocaine 2% jelly are not considered biohazards.

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69
Q

The final step the ECG technician should take with a patient on contact precautions is to:

A. wash hands.
B. remove gloves.
C. avoid contaminated surfaces.
D. disinfect all equipment.

A

D. disinfect all equipment.

While all apply when in contact precaution the ECG tech should disinfect all equipment with disinfected wipes or spray which is available to them so not to transfer of contamination with the next patient or health worker.

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70
Q

After hand washing, the ECG technician notices the patient has MRSA sores. The next step to take in order to prevent infection is to:

A. reschedule the patient when the MRSA sores have healed.
B. implement reverse isolation.
C. don a protective mask.
D. use universal precautions.

A

D. use universal precautions.

In the case of a patient presenting with MRSA sores, the technician does not need a mask but will need to use universal precautions, which would include gloves and gown. The EKG machine must be cleaned after the EKG is performed. The patient would not need to be rescheduled as long as universal precautions were used.

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71
Q

When transferring a patient from a wheelchair to the examination table, the wheelchair should be positioned so that the:

A. strong side of the patient is closest to the medical assistant.
B. weak side of the patient is closest to the medical assistant.
C. patient’s feet are positioned in front of the medical assistant.
D. back of the wheelchair is positioned in front of the medical assistant.

A

A. strong side of the patient is closest to the medical assistant.

Patients in wheelchairs have varying levels of physical weakness. Transferring from the wheelchair to an examination table can sometimes be difficult. If a patient is able to bear weight, it is important to position the wheelchair with the patient’s weak side next to the table and the strong side closest to the person assisting the patient. If the patient’s strong side gives out, their weak side will be closest to the table to “catch” the fall. The medical assistant should stand in front of the wheelchair, between the patient’s knees, which would be between the patient’s feet.

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72
Q

During a phlebotomy collection, the needle came out of the patient’s arm and the phlebotomist’s gloves became grossly bloody. Which of the following statements correctly describes the disposal of the waste?

A. Dispose of the contaminated gloves in a biohazard bag; then dispose of the sharps in puncture-proof biohazard sharps container.

B. Dispose of the contaminated gloves in the trashcan; then dispose of the sharps in puncture-proof biohazard sharps container.

C. Dispose of the sharps in puncture-proof biohazard sharps container, then dispose of the contaminated gloves in a biohazard bag.

D. Dispose of the sharps in puncture-proof biohazard sharps container, then dispose of the contaminated gloves in the trashcan.

A

C. Dispose of the sharps in puncture-proof biohazard sharps container, then dispose of the contaminated gloves in a biohazard bag.

Needle disposal is always first, as it carries the most invasive risk. Both the contaminated needle and contaminated gloves are biohazards, so both must be placed in biohazard waste receptacles. Needles must be placed in puncture-proof biohazard waste receptacles so as to avoid risk of puncture after disposal as well, but gloves pose no risk of puncture and may be placed in biohazard bags.

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73
Q

A medical assistant completes a blood collection using the evacuated system with a safety needle. The needle safety device is activated immediately following the collection. The needle is removed from the tube holder/adapter and discarded in a sharps container. Which of the following best describes the medical assistant’s actions?

A. The medical assistant activated the needle safety device too soon, but removing the needle was acceptable.

B. The medical assistant activated the needle safety device too soon and the needle and tube holder/adapter should not have been separated.

C. The medical assistant activated the needle safety device appropriately and removing the needle was acceptable.

D. The medical assistant activated the needle safety device appropriately, but the needle and tube holder/adapter should not have been separated.

A

D. The medical assistant activated the needle safety device appropriately, but the needle and tube holder/adapter should not have been separated.

There are two actions to evaluate, the timing of activation of the safety device and the disposal of the needle and adapter (i.e., plastic tube holder). The safety device is designed to be activated immediately following collection, as the time following collection is the point at which most needle injuries occur. Once activated, the entire needle/adapter/safety device must be disposed of in a sharps container to eliminate injury that could occur with needle handling in any type of separatio

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74
Q

An immunization is currently available for prevention of which of the following bloodborne diseases?

A. Hepatitis C
B. HIV
C. Herpes simplex
D. Hepatitis B

A

D. Hepatitis B

There is no cure (beyond supportive care) for a person who contracts acute Hepatitis B (HBV), which often leads to chronic infection, liver failure, and/or liver cancer. A safe and effective vaccine exists for the prevention of HBV.

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75
Q

Which of the following diseases is a blood-borne pathogen?

A. tuberculosis
B. hepatitis C
C. varicella
D. influenza

A

B. hepatitis C

Blood-borne pathogens are infectious agents transmitted via the blood that can cause diseases. Tuberculosis and influenza are considered airborne pathogens transmitted when an infected individual coughs, sneezes, laughs or via close contact. The Varicella virus can be transmitted through a cough or sneeze, but these viral particles are also passed along via the puss from blisters and sores caused by the disease.

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76
Q

Which federal agency is responsible for regulating safe workplace environments, including compliance with blood borne pathogen standards?

A. DEA
B. CLIA
C. FDA
D. OSHA

A

D. OSHA

The Occupational Safety and Health Administration (OSHA) is a federal agency of the United States that regulates workplace safety and health. The DEA is a United States federal law enforcement agency under the U.S. Department of Justice. DEA registrations are valid for three years and must be renewed. Clinical Laboratory Improvement Amendments (CLIA) of 1988 are United States federal regulatory standards that apply to all clinical laboratory testing performed on humans in the United States, except clinical trials and basic research. The FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, the nations food supply, cosmetics, and products that emit radiation. The FDA is tasked with providing accurate, science-based health information to the public.

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77
Q

Which of the following interventions is required by an employer, at no cost to the employee, following a needlestick exposure?

A. Offer Hepatitis B vaccine if the needle was contaminated.
B. Place exposed personnel on antiviral medications.
C. Offer HIV testing to the employee’s spouse or significant other.
D. Provide a confidential medical evaluation.

A

D. Provide a confidential medical evaluation.

Counseling, education, and follow-up should be provided by an employer for up to one year after exposure. Every hospital employee or any healthcare personnel at risk from accidental exposure to blood should be vaccinated against HBV. There are no preventive vaccines available yet for HCV and HIV. It is good to note that the risk of a HIV infection following exposure to blood is very small (0.1-0.5%). The actual risk depends on type of contact and on the amount of virus in the contaminated material.

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78
Q

Which of the following is included in an exposure control plan?

A. dates of each employee’s last tetanus booster
B. maintenance of incident report logs
C. documentation of annual bloodborne pathogen training
D. emergency exit markings in compliance with OSHA standards

A

C. documentation of annual bloodborne pathogen training

It is important to document and make sure that all employees have annual training to be in compliance with OSHA regulations. According to the OSHA Bloodborne Pathogens Standard, an Exposure Control Plan must meet certain criteria: It must be written specifically for each facility, it must be reviewed and updated at least yearly (to reflect changes), list positions or technology used to reduce exposures to blood or body fluids and it must be readily available to all workers.

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79
Q

You are an employee in a healthcare setting and you have noticed a couple phlebotomists are not using proper hand washing technique. What standards are being violated?

A. CLIA
B. OSHA
C. JC
D. NAACLS

A

B. OSHA

Proper hand washing violations are associated with OSHA standards. The Occupational Safety and Health Administration (OSHA) is the federal agency charged with the enforcement of safety and health legislation in the United States. The Clinical Laboratory Improvement Amendments (CLIA) is how the Centers for Medicare and Medicaid Services (CMA) regulates laboratory testing of human samples within the United States. The Joint Commission (JC- formerly JCAHO) sets performance and quality standards of health care organizations. The National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) is associated with education program accreditation in the clinical laboratory.

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80
Q

When disposing of hazardous materials, the phlebotomist must adhere to the guidelines and standards set forth by:

A. OSHA.
B. CLIA.
C. FDA.
D. the Lab Manager.

A

A. OSHA.

In the United States, the treatment, storage and disposal of hazardous waste is regulated by the Hazardous Waste Operations and Emergency Response (HAZWOPER) standards set forth by the Occupational Safety and Health Administration (OSHA). The Clinical Laboratory Improvement Amendment (CLIA) regulates laboratories by providing a classification system based upon method complexity. The Federal Drug Administration regulates pharmaceuticals. Laboratory Managers merely enforce regulations as defined by the government and other regulatory agencies.

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81
Q

An exposure control plan must be:

A. ordered through OSHA annually.
B. signed by all employees of the facility, regardless of their duties.
C. written, reviewed, and updated annually.
D. kept with the personal protective equipment for quick reference.

A

C. written, reviewed, and updated annually.

According to the OSHA Bloodborne Pathogens Standard, an Exposure Control Plan must meet certain criteria. It must be written specifically for each facility, reviewed and updated at least annually, and readily available to all workers.

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82
Q

Which of the following best describes the proper way to clean up a broken glass ampule?

A. Use a paper towel to pick up the pieces of glass and place them in a trash can.
B. Place the pieces of glass on a piece of paper and carry the paper to the dumpster.
C. Use a wet towel and wipe over the area so that minute fragments of glass may be picked up.
D. Use a broom and dust pan to sweep up the glass and fragments and place in a sharps container.

A

D. Use a broom and dust pan to sweep up the glass and fragments and place in a sharps container.

To prevent exposure to potentially infectious materials, a broom and dust pan should be used to sweep up the glass and fragments and then they should be placed in the sharps container. This ensures that no one will touch the glass or any of the materials that were in the ampule. If a paper towel, piece of paper, or wet towel are used, the risk of coming into direct contact with the glass is increased.

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83
Q

While collecting a sample for HIV, HBV and HCV antibody tests, the phlebotomist accidentally sticks his finger when disconnecting the venipuncture. Which of the following should be the phlebotomist’s immediate course of action?

A. Report the incident to the immediate supervisor.
B. Wash the site with a disinfectant for a minimum of 30 seconds.
C. Wash the site with soap and water for a minimum of 30 seconds.
D. Report directly to a licensed healthcare provider for treatment.

A

C. Wash the site with soap and water for a minimum of 30 seconds.

Once an exposure incident occurs, it is important to provide immediate attention to the needle stick site. The immediate course of action for this employee would be to wash the site with soap and water for a minimum of 30 seconds. Then, following the institution’s exposure control protocol, the employee should report the incident to an immediate supervisor and seek direct care from a licensed healthcare provider. Swift post exposure treatment is necessary and should be started as soon as possible to support the most promising outcome in a case like this.

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84
Q

The first course of action a phlebotomist should follow immediately after a needle stick is:

A. report the incident to the immediate supervisor.
B. wash the site with a disinfectant for a minimum of 30 seconds.
C. wash the site with soap and water for a minimum of 30 seconds.
D. report directly to a licensed healthcare provider for treatment.

A

C. wash the site with soap and water for a minimum of 30 seconds.

Once an exposure incident occurs, it is important to provide immediate attention to the needle stick site. The immediate course of action for this employee would be to wash the site with soap and water for a minimum of 30 seconds. Then, following the institution’s exposure control protocol, the employee should report the incident to an immediate supervisor and seek direct care from a licensed healthcare provider. Swift post exposure treatment is necessary and should be started as soon as possible to support the most promising outcome in a case like this.

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85
Q

Which of the following actions by the medical assistant demonstrates the correct use of surgical asepsis?

A. closing the door to an exam room if a sterile field must be left unattended
B. opening sterile items with scrubbed hands
C. pouring liquids onto the sterile field from at least 20 inches above the field
D. replacing sterile items that may have become contaminated

A

D. replacing sterile items that may have become contaminated

Replacing sterile items that may have come into contact with a contaminant will prevent contamination from possible non-sterile sources. The general rule of thumb is: “When in doubt, throw it out.”

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86
Q

Hemostatic forceps are primarily used for which of the following functions during minor surgery?

A. to clamp off blood vessels until they can be closed with sutures
B. to remove foreign objects
C. to destroy tissue by cutting and sealing blood flow using heat
D. to cut through tissues

A

A. to clamp off blood vessels until they can be closed with sutures

Hemostats are used to control bleeding or hold skin or tissue back during minor surgery or medical office procedures. Hemostats can clamp off blood vessels until they can be closed with sutures.

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87
Q

Sterilized instruments should be stored:

A. for a maximum of 90 days.
B. with the tape side down to avoid susceptibility to contamination.
C. for a maximum of 10 days.
D. in a temperature controlled environment to prevent moisture accumulation.

A

D. in a temperature controlled environment to prevent moisture accumulation.

Storage in an environment that controls the temperature maintains the integrity of packaging sterility and prevents the possible infiltration of microorganisms. The date of sterilization and the specific sterilizer used should be clearly indicated on the outside of the packaging material. Storing items within a set time frame used does not insure that the instruments have remained sterile. NOTE: CDC guidelines recommend ensuring consistency of sterilization practices requires a comprehensive program that ensures operator competence and proper methods of cleaning and wrapping instruments, loading the sterilizer, operating the sterilizer, and monitoring of the entire process.

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88
Q

When performing routine quality control for an autoclave, how frequently should the safety valve be checked to ensure it is functioning properly?

A. after each use
B. daily
C. monthly
D. weekly

A

C. monthly

An autoclave is a strong, heated container used for chemical reactions and other processes using high pressures and temperatures, e.g., steam sterilization. Checking the safety valve on an autoclave monthly, is an important part of quality control program to ensure attainment of adequate sterilization, protecting health and safety of all patients.

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89
Q

Which of the following items requires autoclave processing?

A. cautery pen
B. nylon sutures
C. synthetic sutures
D. transfer forceps

A

D. transfer forceps

Transfer forceps are made of surgical stainless steel which are autoclave safe. Cautery pens, nylon sutures and synthetic sutures should not be processed via autoclave.

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90
Q

During a minor surgical procedure, which of the following equipment is required to maintain surgical asepsis if something needs to be added to a sterile surgical tray?

A. transfer forceps
B. Rochester forceps
C. mosquito hemostat
D. sponge forceps

A

A. transfer forceps

Surgical asepsis requires that all tools be completely sterile, free of microorganisms and spores. Transfer forceps are used to maintain surgical asepsis in instances when something needs to be transferred into the sterile field or onto a sterile tray. They are unwrapped, used one time, and then require sterilization before the next use. Rochester forceps, mosquito hemostats, and sponge forceps also require surgical asepsis if they are to be used during a procedure.

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91
Q

Keeping contaminated equipment and supplies away from the medical assistant’s clothing to prevent pathogen transmission to the next patient is an example of which of the following?

A. medical asepsis
B. surgical asepsis
C. sanitization
D. disinfection

A

A. medical asepsis

Medical asepsis is the prevention of direct effect of cross contamination from ourselves to another patient. Medical asepsis is the destruction of disease causing pathogens. Surgical asepsis is the destruction of all microorganisms. Sanitization is the cleaning process that reduces the number of organisms. Disinfection is the process of killing pathogenic organisms making them inactive, not effective for all spores.

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92
Q

Handling exudate from a patient is an example of which of the following modes of disease transmission?

A. indirect
B. direct
C. airborne
D. vector

A

B. direct

Direct transmission occurs when an infectious agent is transmitted directly to an individual. In this case the exudate would be the infectious agent being directly passed from person to person. Indirect transmission occurs when a host or reservoir houses the infectious agent and someone comes in contact with the reservoir or host. The infectious agent is then passed on. Airborne transmission occurs when the infectious agent enters a person through the respiratory tract. A vector is the carrier that takes the infectious agent from one host to another.

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93
Q

A patient notices the symbol above on the door and asks what it means. The medical assistant should tell the patient the symbol means:

A. isolation precautions required.
B. radiation in use.
C. emergency eye wash station.
D. biohazard material present.

A

D. biohazard material present.

This symbol accompanied by the term ‘biohazard’ serves as a warning that materials in or around the area constitute a health risk and could cause human disease or harm.

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94
Q

Which of the following chemicals is most commonly used to disinfect work surfaces?

A. benzalkonium chloride
B. chlorhexidine gluconate
C. isopropanol
D. sodium hypochlorite

A

D. sodium hypochlorite

A 10% solution of household bleach (i.e., sodium hypochlorite) is the most commonly used disinfectant for solid surfaces in medical laboratories. Hypochlorites have a broad spectrum of antimicrobial activity, and are inexpensive and fast acting. Benzalkonium chloride is a major non-alcohol-based active ingredient used for clinical, food line, and domestic household use. It can be applied topically on living tissue as an antiseptic or on inanimate objects as a disinfectant. Chlorhexidine gluconate is a germicidal mouthwash that reduces bacteria in the mouth. Isopropanol alcohol is a readily available alcohol used as a solvent and cleaning fluid; it is relatively non-toxic and evaporates quickly. It is commonly used to clean the skin of patients prior to injection or phlebotomy.

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95
Q
A
  • Wear gloves, gown, and facial protection.
  • Remove glass without contact with hands.
  • Absorb the spill and remove all visible material.
  • Dispose of all materials in biohazard container.
  • Decontaminate the area with a dilution of sodium hypochlorite and allow to air dry.

It is presumed the health care professional is wearing the appropriate PPE (gloves, gown, facial protection) when dealing with a large volume of fluid. To avoid injury to self or others, glass removal (without touching) would be the first step after spill. Any residual liquid would be absorbed with the appropriate material, as it might otherwise be a splash hazard and would be more difficult to contain. Everything should be disposed in the biohazard container and body fluid with blood definitely qualifies as a biohazard. Afterward, the area would be decontaminated with a 10% hypochlorite solution and allowed to air dry. Air drying ensures sufficient contact time to destroy spores and viruses, as well as bacteria.

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96
Q

The medical assistant is preparing to use a new chemical in the office with the label pictured here. The medical assistant should know that the chemical:

A. is a health hazard.
B. may be stored next to an oxidizer.
C. is a corrosive.
D. is not flammable.

A

A. is a health hazard.

This label represents the National Fire Protection Agency (NFPA) hazardous material identification system. It classifies the severity of the hazard based on; health (blue), flammability (red), reactivity (yellow), and special precautions (white). The rating system ranges from zero (no hazard) to four (extremely hazardous).

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97
Q

Which of the following is the minimum PPE requirement when drawing ordered lab work on a patient with suspected HIV?

A. gown, gloves, and mask
B. gloves only
C. mask only
D. gloves and mask only

A

B. gloves only

To prevent viral exposure and transmission, gloves are required when drawing lab work on a patient with suspected HIV. HIV can be spread through blood, so it is important that gloves be worn at all times when drawing lab work. Gowns and masks do not need to be worn when drawing lab work, because HIV cannot be spread through ordinary contact.

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98
Q

As the medical assistant, you are assisting the primary provider with suture placement. What is the most important personal protective equipment you are going to gather for yourself and the provider?

A. Sterile Gloves
B. Face Mask
C. Body Gown
D. Shoe covers

A

A. Sterile Gloves

Suture placement is a relatively low risk procedure. The main personal protective equipment required for all medical personnel are sterile gloves. Face masks, body gowns and shoe covers are not indicated for this procedure. Face masks, gowns and shoe covers would be necessary if the procedure was a higher risk (i.e. extensive blood or body fluid loss).

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99
Q

The medical assistant has received a requisition to collect a blood specimen on a patient infected with multidrug-resistant TB. When leaving the patient’s room the medical assistant should be sure to:

A. Remove her gloves, then the gown, then the mask.
B. Remove her gown, then the mask, then the gloves.
C. Remove her mask, then the gloves, then the gown.
D. Remove her mask, then the gown, then the gloves.

A

A. Remove her gloves, then the gown, then the mask.

To reduce the risk of contaminating oneself with infectious agents, the order of personal protective equipment is important. The correct order of PPE removal is gloves, gown, and mask.

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100
Q

Which of the following is the most common means of transmission of Methicillin-Resistant Staphylococcus Aureus (MRSA)?

A. direct contact with the skin of infected persons

B. direct contact with contaminated blood

C. inhaling contaminated respiratory droplets of infected persons

D. direct contact with contaminated feces

A

A. direct contact with the skin of infected persons

Because SA can be on the surface of the skin, the most common way MRSA spreads from person to person is by direct contact. A much less common way it can spread is by touching surfaces such as railings, faucets, or handles that may be contaminated with MRSA. Prevention by keeping wounds covered, washing hands regularly, and not sharing personal items such as towels, washcloths, razors, clothing, or uniforms that may have had contact with a contaminated wound or bandage.

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101
Q

When a phlebotomist enters an airborne isolation room, the appropriate PPE would be:

A. gloves, N95 respirator
B. gown, gloves, N95 respirator
C. gown, gloves, mask
D. gown, mask

A

A. gloves, N95 respirator

Appropriate PPE for airborne isolation is gloves and an N95 respirator. The gloves are a standard precautionary measure and the respirator would keep the health care professional from breathing in any particles that are airborne.

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102
Q

Which of the diseases listed below require contact precautions?

A. Rubella, mumps, and pertussis
B. Parovirus B19, streptococcal, and mycoplasma
C. Neisseria meningitis, sepsis, and epiglottitis
D. Clostridium difficile, escherichia coli, and pediculosis

A

D. Clostridium difficile, escherichia coli, and pediculosis

Clostridium difficile (a.k.a. C. diff), escherichia coli (a.k.a. E. coli), and pediculosis (a.k.a. Lice) all can be contracted from a patient through contact. Therefore, contact precautions must be followed to keep staff and visitors from spreading these by touching the patient or objects the patient has touched. The other responses in this scenario vary among contact, droplet and airborne transmission.

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103
Q

The medical assistant should place which of the following patients arriving to the medical office screening area in immediate isolation?

A. A patient with a known history of Methicillin-Resistant Staph Aureus (MRSA) presenting with a new wound.
B. A patient with a known history of Vancomycin-Resistant Enterococcus (VRE) of the GI tract.
C. A patient being seen for a fever and a rash who has never had chicken pox.
D. A patient reporting a high fever, stiff neck, blurry vision, and petechial rash.

A

D. A patient reporting a high fever, stiff neck, blurry vision, and petechial rash.

If bacterial meningitis is suspected, the patient requires immediate isolation to prevent exposure and spread of infection. MRSA is spread by contact. MRSA is carried by about 2% of the population (or 2 in 100 people), although most of them aren’t infected. Vancomycin-resistant enterococci (VRE) are a type of bacteria called enterococci that have developed resistance to many antibiotics. Enterococci bacteria live in our intestines and on our skin, usually without causing problems. Chickenpox is caused by the herpes varicella-zoster virus. The disease is most contagious a day or two before the rash appears.

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104
Q

Which of the following personal protective equipment must be used when working with a patient suspected of having pertussis?

A. surgical mask
B. fluid resistant gown
C. N95 respirator
D. sterile gloves

A

A. surgical mask

Pertussis is spread when an infectious patient coughs or sneezes, producing air droplet spread. The spread of infection typically requires very close contact for an extended period of time; close contact in this case is defined as being within 3 feet for at least 10 hours per week. An N95 respirator is not required as Pertussis is not airborne like tuberculosis. Droplet spread would not typically penetrate a regular gown, so a fluid resistant gown is not necessary. Sterile gloves are also not needed, as no sterile field must be maintained.

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105
Q

The legal responsibility for an act or occurrence refers to which of the following?

A. assent
B. due process
C. liability
D. arbitration

A

C. liability

Liability is something one is obligated to do or an obligation required to be fulfilled by law. Assent is agreement by a minor or other person not competent, such as a child or cognitively impaired person, to give legally valid informed consent. Due Process is a process which dictates that everyone is equal in the eyes of the law and that the law must be fair. Arbitration is dispute resolution conducted and overseen by someone with no stake in the outcome.

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106
Q

The entitlement to fair treatment under the law is known as which of the following?

A. due process
B. ethics
C. morals
D. arbitration

A

A. due process

Due Process is a constitutional right to fair legal proceedings and Arbitration is the use of an arbitrator to settle a dispute. Ethics is the branch of philosophy that deals with morality and Morals are a person’s standards of behavior or beliefs concerning what is and is not acceptable for them to do.

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107
Q

A certified medical assistant must maintain their credentials through which of the following methods?

A. permit
B. licensure
C. continuing education
D. endorsement

A

C. continuing education

Credentials are most commonly maintained through continuing education. Contact hours needed for certificate maintenance may vary slightly depending on the standards set by your certifying body. Maintaining certification demonstrates commitment to excellence, professionalism, and lifelong learning as a healthcare provider. Different states have different credentialing requirements. Licensure is a state-issued permission to practice. Limited permits to practice medicine are sometimes issued to physicians to limit the scope of practice when a full license is not yet issued. An endorsement recognizes a license to practice issued from another state (i.e. Kansas can endorse a Colorado license so the person from Colorado can legally practice in the state of Kansas).

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108
Q

Which of the following is an event that must be reported to a government agency?

A. sports injury
B. surgical injury
C. hospital-related injury
D. violence-related injury

A

D. violence-related injury

A medical professional is legally required to notify a state, federal, or police agency of a criminal act, e.g., domestic violence, or of a disease that poses a menace to public health. Incidents requiring mandatory reporting includes; communicable disease, certain types of substance abuse, abuse or suspected abuse of children, spouses, or the elderly and any other criminal acts.

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109
Q

A patient asks a medical assistant for the results of his last CBC test. Which of the following responses would best demonstrate professional rapport?

A. “I don’t know the results.”
B. “I’m not allowed to give test results to patients”
C. “You need to speak with the nurse.”
D. “Let me help you find someone who can help.”

A

D. “Let me help you find someone who can help.”

It is important to maintain professionalism and be supportive of the patient. Using the phrase, “Let me help” indicates a willingness to work with the patient. While “not knowing the results” and “not being allowed” to share results are true statements, they do not evoke positive feelings nor do they help a patient find answers. Telling the patient to “speak with the nurse” provides direction in finding help, but does not offer support in finding the nurse for the patient.

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110
Q

The medical office has experienced a breach of patient information involving 200 patients, including Medicare patients. Which of the following should the medical office notify first regarding the breach?

A. the affected patients
B. Center for Medicare and Medicaid Services (CMS)
C. Department of Health and Human Services (DHHS)
D. Office of Civil Rights

A

A. the affected patients

The affected patients have the right to be notified immediately if a breach has occurred in their information held at a medical office. The potential for a breach in patient confidentiality is one of the most serious issues with a medical filing system (electronic or physical files). Medical records are confidential and should be available ONLY to patients and authorized personnel.

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111
Q

Which of the following are typically included in an advance directive? (Select the three (3) correct answers.)
A. do-not-resuscitate (DNR) orders
B. living-wills
C. health care proxies
D. consent forms
E. life insurance agreement

A

A. do-not-resuscitate (DNR) orders
B.living-wills
C. health care proxies

Advance directives typically contain; 1. do-not-resuscitate (DNR) orders, 2. living-wills and 3. a health care proxy. General consent forms or a life insurance agreement is not part of an AD.

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112
Q

A tort involving an open threat or attempt to do bodily harm to another is known as which of the following?

A. battery
B. assault
C. slander
D. libel

A

B. assault

Assault is a tort (wrongful act) that involves a threat causing someone to intentionally fear bodily harm. Battery is a tort that involves actual physical contact without consent causing bodily harm. Slander is oral communication of negative, false statements damaging to one’s reputation. Libel is putting false, negative, reputation damaging words in print and publication.

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113
Q

A standard of behavior impacting the moral concept of right and wrong is known as which of the following

A. advocacy
B. idealism
C. ethics
D. justice?

A

C. ethics

Ethics refers to the set of moral concepts that impact our behavior as well as our concept of what is right and wrong. Advocacy is a term referring to the support that healthcare professionals are supposed to show to patients, idealism refers to the belief that a person can live by extremely high standards, and justice means to do what is fair for everyone.

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114
Q

The action of making damaging and/or false statements about the name or reputation of another person to a third party is known as which of the following?

A. dereliction of duty
B. termination of the physician-patient relationship
C. defamation of character
D. abandonment

A

C. defamation of character

Defamation of Character may take the form of slander (speaking damaging words) or libel (publishing damaging words in print, including electronic formats such as email or via social media). Dereliction of duty, termination of the physician-patient relationship and abandonment are not verbal actions but are concerned with contractual issues.

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115
Q

A deliberate physical attack upon a person is which of the following?

A. libel
B. battery
C. slander
D. contributory negligence

A

B. battery

Battery is the deliberate harm a person causes another. Libel is the publishing of an accusation or false statement which can cause harm to a person or ruin their reputation, and slander is when the false accusation or statement that is said about someone else, but not published. Contributory negligence is when the person that was harmed contributed to the incident in some way by being negligent.

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116
Q

The study of controversial moral issues, questions, and/or problems arising due to medical advances is known as which of the following?

A. bioethics
B. sociology
C. philosophy
D. jurisprudence

A

A. bioethics

Bioethics includes ethical issues relating to end of life care, advance directives and resuscitation orders, euthanasia, abortion, genetic and prenatal testing, birth control, harvesting embryonic stem cells for research, genetic cloning, organ donation, a patient right to refuse treatment, and withholding information from the patient or their family. Sociology is the scientific analysis of a social institution as a functioning whole and as it relates to the rest of society. Philosophy is the study of ideas about knowledge, truth, the nature and meaning of life, etc. Jurisprudence is the science or philosophy of law.

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117
Q

A coworker admitting to taking office drug samples home for personal use without permission violates standards of:

A. professional ethics.
B. bioethics.
C. patient confidentiality.
D. beneficence.

A

A. professional ethics.

This is indeed a case of exercising ethics in the professional environment. Professional ethics is a standard of behavior impacting the moral concept of right and wrong. Health care professionals are expected to do the right thing and make good ethical decisions, especially when no one is watching. Bioethics is also related to the health care industry, but tends to be geared towards treatment issues such as organ donation, euthanasia, cloning, abortion, genetic testing etc. The more advanced the science of medicine becomes, the more difficult the bioethical decisions (just because something is possible doesn’t necessarily mean that it’s ethical). Patient confidentiality is not an issue in this scenario because it is a coworker/personnel issue. Benificence addresses the ethics in research (i.e. clinical trials) in which the well-being/benefit of the participant is the primary consideration.

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118
Q

The statement, “A physician shall respect the law” is a part of which of the following?

A. AAMA Code of Ethics
B. The Patient’s Bill of Rights
C. Patient Self-Determination Act
D. AMA Principles of Medical Ethics

A

D. AMA Principles of Medical Ethics

The American Medical Association adopted standards of conduct that reflect essentials of honorable behavior for the physician. This statement is included in Principal III. - Responsibility to Society. The mission of the American Association of Medical Assistants is to provide the medical assistant professional with education, certification, credential acknowledgment, networking opportunities, scope-of-practice protection, and advocacy for quality patient-centered health care. A patient’s bill of rights is a list of guarantees for those receiving medical care. It may take the form of a law or a non-binding declaration. Typically a patient’s bill of rights guarantees patients information, fair treatment, and autonomy over medical decisions, among other rights. The Patient Self-Determination Act (PSDA) is a federal law, and compliance is mandatory. It is the purpose of this act to ensure that a patient’s right to self-determination in health care decisions be communicated and protected.

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119
Q

Negligence by a health care professional is considered which of the following?

A. beneficence
B. non-maleficence
C. malpractice
D. due process

A

C. malpractice

Malpractice occurs when a health care professional is negligent or fails to provide adequate treatment to the patient. Beneficence is the act of doing good, non-maleficence means to do no harm, and due process refers to obligation to protect all of the patient’s rights.

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120
Q

Which of the following acts is considered an unintentional tort?

A. assault
B. libel
C. negligence
D. slander

A

C. negligence

Negligence is considered an unintentional tort, because the harm that occurred wasn’t necessarily planned or done on purpose. Assault is the threat to cause harm to another person, slander is when a false accusation or statement is said about someone else, and libel is when that statement is written down or published. Assault, libel, and slander are all examples of intentional tort because they were done on purpose to cause harm to someone else.

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121
Q

An offense committed in violation of a public law is known as which of the following?

A. tort
B. writ of habeas corpus
C. statute
D. defamation

A

A. tort

A tort is a breach of law that prohibits or requires certain behavior. A breach may be a failure to perform a contract (breaking its terms), failure to do one’s duty (breach of duty, or breach of trust), the act of failing to perform one’s agreement, breaking one’s word, or otherwise actively violating one’s duty to other. A writ of habeas corpus is an order to bring a jailed person before a judge or court, a statute is a written rule or regulation, and defamation is the act of defaming someone or something.

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122
Q

A cardiac surgeon who provides testimony to a court for the purpose of verifying the standard of care was followed for a heart surgery, is referred to as which of the following?

A. arbitrator
B. expert witness
C. litigator
D. guardian ad litem

A

B. expert witness

When a Medical expert is called into court to act as an Expert Witness, it is to testify because of special knowledge or proficiency in a particular field that is relevant to the case. To act as an Arbitrator, is to be an independent person or body officially appointed to settle a dispute or as a Litagator, to bring a lawsuit or defend against a lawsuit in court. A Guardian ad litem is a person appointed by the court during litigation to protect the interests of a party who is incompetent.

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123
Q

Which of the following refers to an illness or injury occurring unexpectedly, requiring treatment?

A. chronic
B. acute
C. palliative
D. terminal

A

B. acute

An acute problem refers to an illness or injury that occurs unexpectedly and requires treatment. A chronic issue is an illness or problem that the patient has had for an extended period of time. Palliative refers to the relief of pain for a person with a serious or long-term illness. Terminal refers to a disease or illness that cannot be cured and eventually leads to the patients death.

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124
Q

Permission for treatment based on a full understanding of possible risks of unpreventable results is known as which of the following?

A. contributory negligence
B. PHI
C. informed consent
D. medical malpractice

A

C. informed consent

Informed consent is the permission for treatment granted by a patient after the risks and unpreventable results of said treatment have been explained. Contributory negligence is when the person that was harmed contributed to the incident in some way by being negligent. PHI (Protected Health Information) documentation of a patient’s personal health information, including payment and treatment notes. Medical malpractice is when a healthcare provider is negligent or fails to provide adequate care for a patient, resulting in harm to that patient.

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125
Q

A 19 year-old patient offers her arm to the medical assistant when she comes in with a blood pressure cuff and stethoscope. This is an example of:

A. parental consent.
B. implied consent.
C. informed consent.
D. verbal consent.

A

B. implied consent.

An implied consent is when a patient offers their arm, for B/P or phlebotomy, therefore, no written consent is necessary. Informed Consent is when the procedure is explained in detail to the patient and they consent to the procedure by signing a release. Verbal is when the patient speaks an assent (OK or Yes) after a procedure has been explained to them. Parental consent is required when the patient is under 18 years old and the procedure is ok’d by a guardian or parent.

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126
Q

The document signed by a patient agreeing to have a venipuncture procedure after the phlebotomist explains the method, risks, and consequences is called:

A. expressed consent.
B. implied consent.
C. informed consent.
D. verbal consent.

A

informed consent.

Informed consent means the patient agrees to and signs a document in regards to a procedure after the provider explains the risks and consequences. Expressed consent is when the patient clearly gives permission to the procedure either verbally or non-verbally. Implied consent means consent is understood by the patient’s actions even though the patient did not directly express consent. Verbal consent means the patient has said he/she agrees to the procedure even though it is not written down in contract.

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127
Q

Prior to performing a venipuncture, the phlebotomist explains the procedure to the patient and obtains their signature on which of the following?

A. informed Consent
B. legal Consent
C. lab requisition
D. verbal Consent

A

A. informed Consent

Too many patients sign the informed consent form without full comprehension of the risks and benefits of those tests, ​procedures, and treatments. They may not have asked enough questions, or they may not have done any additional research prior to signing the documents. An empowered patient knows that the informed consent document rarely needs to be signed on the spot. Informed consent is required for any invasive medical procedure, including venipuncture. Verbal consent would not be available for record keeping. An adult or legal guardian can sign a consent form, making the consent legal. A lab requisition is not generally a consent form, but serves as a request for laboratory testing (orders).

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128
Q

Under recommendation of the physician, a patient has opted to undergo an invasive procedure. When serving as a witness to the patient’s consent to treatment, the medical office assistant is attesting to the fact that the:

A. patient has the ability to make the decision.
B. patient was made aware of alternative methods of treatment.
C. patient’s signature was his/her own.
D. patient comprehended all relevant information.

A

C. patient’s signature was his/her own.

If someone serves as a witness to signing a form, that person is solely attesting to the fact that the patient’s signature was his/her own. It is not an attestation that the patient has the ability to make the decision, that the patient comprehended all relevant information, or that the patient was made aware of alternative methods of treatment.

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129
Q

If a medical assistant collects a blood sample from a minor patient without obtaining parental consent, for which of the following crimes would they most likely face charges?

A. Malpractice
B. Assault and Battery
C. Vicarious Liability
D. Negligence

A

B. Assault and Battery

Assault involves unjustifiably threatening or attempting to touch another person and battery is the intentional touching of someone without consent. Battery includes assault. A minor patient has not reached the age of consent, so touching a minor without such consent could result in charges of both assault and battery even if no harm has been done to the patient. Malpractice involves mistakes or negligent conduct by a professional that results in damage to someone, e.g., misdiagnosis of a patient. Under the doctrine of “respondeat superior”, employers may be vicariously liable for negligent acts or omissions by their employers during their scope of employment. Simply stated, negligence involves carelessness or inattention to care, causing harm.

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130
Q

Which of the following regulations set the minimum standards for medical laboratory practice and quality?

A. HIPAA
B. CLIA
C. DEA
D. OSHA

A

B. CLIA

Clinical Laboratory Improvement Amendments (CLIA) are laws put in place to ensure quality assurance standards for medical laboratories, and enforced by the Department of Health and Human Services. HIPAA (Health Insurance Portability and Accountability Act) is a set of regulations put in place to ensure confidentiality of health insurance; also making it easier for a person to keep their health insurance if they change or lose jobs. The DEA is a United States federal law enforcement agency under the U.S. Department of Justice. OSHA standards are established minimum health and safety standards for workers and provides for the inspection of places of employment and the penalizing of employers who do not provide conditions that meet the established standards.

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131
Q

According to the American Hospital Association, if a Spanish-speaking patient requested a translator but was not provided one, it would be considered a violation of:

A. protected health information.
B. Patient’s Bill of Rights.
C. patient’s confidentiality.
D. Health Insurance Portability and Accountability Act.

A

B. Patient’s Bill of Rights.

It is within a patient’s bill of rights to be provided a translator if one is available. If a patient requests a translator, that translator becomes a part of the health care team. By requesting a translator, the patient essentially agrees to the translator knowing private, confidential, protected medical information and therefore it would not violate HIPAA.

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132
Q

Which of these is a safeguard put in place to help secure access to Electronic Health Record information?

A. protected passwords
B. e-prescriptions
C. legalized hacking systems
D. special note documentation areas

A

A. protected passwords

When storing protected health information in an electronic format, it is important to protect user access. One of the major safeguards put in place to help secure access to the EHR information is protected passwords. Each user, or set of users, should be given passwords that are protected and confidential. E-prescribing is a way of routing prescriptions directly to a pharmacy (it is a function within an EHR format, not an accessibility safeguard). Hacking is an activity that can gain users illegal access to a system and is a federal crime. Special note documentation areas are within an EHR, allowing special notes to be recorded (possibly phone calls, messages, legal correspondence, surgical notes, etc.).

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133
Q

A physician asks the medical assistant to enter data into a patient’s electronic medical record using the SOAP format. What does the “P” represent?

A. Physician name
B. Problem
C. Progress
D. Plan

A

D. Plan

The SOAP format is a commonly used system for documentation in medical charts since it offers a complete, consistent, and organized format for information management and retrieval. S=Subjective, O=Objective, A= Assessment, and P=Plan. Subjective information includes statements about symptoms, social history, how the patient feels, etc. Objective information includes actual data generated from examination, x-rays, laboratory reports, etc. The Assessment content is based on the physician’s analysis of the subjective and objective information, which would include a diagnosis. The Plan portion of the record will contain the treatment plan and course of follow-up action (next appointment, medications prescribed, additional testing, etc.).

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134
Q

Which of these would be recorded under the “S” in a patient’s EHR if using the SOAP format? (Select the 4 correct responses.)

A. Sodium level
B. Symptoms
C. Social history
D. Feeling of fatigue
E. History of present complaint

A

B. Symptoms
C. Social history
D. Feeling of fatigue
E.History of present complaint

The SOAP format is a commonly used system for documentation in medical charts since it offers a complete, consistent, and organized format for information management and retrieval. S=Subjective, O=Objective, A= Assessment, and P=Plan. Subjective information includes statements about symptoms, social history, how the patient feels, etc. Objective information includes actual data generated from examination, x-rays, laboratory reports, etc. The Assessment content is based on the physician’s analysis of the subjective and objective information, which would include a diagnosis. The Plan portion of the record will contain the treatment plan and course of follow-up action (next appointment, medications prescribed, additional testing, etc.).

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135
Q

Where is the diagnosis entered under the SOAP format?

A. S
B. O
C. A
D. P

A

C. A

The SOAP format is a commonly used system for documentation in medical charts since it offers a complete, consistent, and organized format for information management and retrieval. S=Subjective, O=Objective, A= Assessment, and P=Plan. Subjective information includes statements about symptoms, social history, how the patient feels, etc. Objective information includes actual data generated from examination, x-rays, laboratory reports, etc. The Assessment content is based on the physician’s analysis of the subjective and objective information, which would include a diagnosis. The Plan portion of the record will contain the treatment plan and course of follow-up action (next appointment, medications prescribed, additional testing, etc.).

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136
Q

If a physician places a patient on high blood pressure medication after a routine physical, where would it be recorded using the SOAP format?

A. S
B. O
C. A
D. P

A

D. P

The SOAP format is a commonly used system for documentation in medical charts since it offers a complete, consistent, and organized format for information management and retrieval. S=Subjective, O=Objective, A= Assessment, and P=Plan. Subjective information includes statements about symptoms, social history, how the patient feels, etc. Objective information includes actual data generated from examination, x-rays, laboratory reports, etc. The Assessment content is based on the physician’s analysis of the subjective and objective information, which would include a diagnosis. The Plan portion of the record will contain the treatment plan and course of follow-up action (next appointment, medications prescribed, additional testing, etc.).

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137
Q

A medical assistant is taking a patient’s history and entering it directly into the EHR. The patient’s main reason for seeing the doctor is a severe migraine headache. If this office uses the CHEDDAR format of documentation, under which letter would this information be entered?

A. D
B. C
C. R
D. A

A

B. C

The CHEDDAR format is a commonly used system for documentation in medical charts since it offers a complete, consistent, and organized format for information management and retrieval. C=Chief complaint, H=History of presenting illness, E=Examination, D=Details, D=Drugs and dosages, A=Assessment, and R=Return visit information/referral.

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138
Q

Which of the following are internet search engines? (Select the three (3) correct answers.)

A. Bing
B. Linux
C. Google
D. Windows XP
E. Yahoo

A

A. Bing
C. Google
E. Yahoo

Search engines are used to look up information on the internet (in addition to typing in an exact website). Bing, Google, Yahoo, etc. all search for specific key words contained in information present on the internet. Linux and Windows XP are operating systems (the program that actually “runs” the computer).

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139
Q

While reconciling electronic payments at the end of the day, the medical assistant leaves the front desk to help a coworker. When the medical assistant returns, the computer screen is blank. There is evidence that the office cleaning crew has vacuumed and emptied the trash around the front desk. How should the medical assistant initially troubleshoot this issue? (Select the four correct answers below.)

A. Click the mouse.
B. Press a key on the keyboard.
C. Replace the monitor connector cable.
D. Verify that the computer is plugged in and turned on.
E. Check to see that the monitor is connected to the computer.

A

A. Click the mouse
B. Press a key on the keyboard
D. Verify that the computer is plugged in and turned on
E. Check to see that the monitor is connected to the computer.

There are several reasons why a computer screen may be blank. Many offices have software settings that send the computer into sleep mode after a specified time of inactivity. Clicking the mouse or pressing a key on the keyboard will “wake up” the computer so users can resume activity. In this scenario, the cleaning crew could have accidentally bumped some of the connections, therefore making it logical to check the connections, plug ins, and power indicators. These are all very basic troubleshooting methods for a blank screen. The monitor cable is probably fine because it was working properly a few moments prior. If it was damaged, it could be detected when checking the connection.

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140
Q

Which peripheral office device is used to capture images for display or editing on a computer?

A. copy machine
B. printer
C. scanner
D. mouse

A

C. scanner

Sometimes it is useful to display and edit images on a computer. A scanner will capture images (photographs, documents, etc.) and convert them to digital formats that can be stored or otherwise manipulated on a computer. Printers and copy machines produce a hard copy of a document, photo, etc. (some printers and copy machines also have scanning features, making them multi-function devices). The mouse is used to move the cursor and navigate the computer screen.

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141
Q

A provider who has a contractual agreement to accept an insurance company’s pre-negotiated rate for health care services is considered to be:

A. for-profit.
B. not-for-profit.
C. in-network.
D. non-network.

A

C. in-network.

Pre-negotiated rates are the amounts paid (dollar amount or percentage) by the patient for any health care services provided by the in-network provider. More out of pocket expenses could be expected if the patient wants to use a non-network provider, as non-network providers have not contracted with the insurance company for a fee schedule. Most insurance companies operate as “for-profit” (employers sponsored or individual plans) as opposed to “not for profit” (SCHIP, TRICARE, state and federal programs).

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142
Q

Which of the following statements describes managed care?

A. Coverage is normally provided for elective procedures.
B. Cost-containment is a primary goal.
C. Pre-authorization is required for emergency care.
D. Pre-certification is not necessary for reimbursement.

A

B. Cost-containment is a primary goal.

The term “managed care” (managed health care) is used in reference to health insurance to describe a variety of techniques intended to reduce the cost of providing health benefits and improve the quality of care. It includes incentives for physicians and patients to select less costly forms of care. There is a review of medical necessity for some services. This results in a determination to provide the best care for the least cost to the insurer by requiring pre-authorization and/or pre-certification. If a procedure is not considered medically necessary (as are some elective procedures), it may not be covered or may be covered at a substantially lower percentage of coverage. Emergency care is generally covered (since an emergency would not allow the time to get a pre-authorization).

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143
Q

An added feature to a patient’s insurance policy expanding or placing limits on standard coverage is a:

A. referral.
B. rider.
C. deductible.
D. precertification.

A

B. rider.

A rider is a provision of an insurance policy that can be purchased separately from a basic policy that provides additional benefits at additional cost but can also limit coverage. A referral occurs when the insured’s primary care physician determines that the patient needs to see a specialist or requires a procedure that they cannot perform. A deductible is the amount that the patient owes for covered health care service before the insurance plan begins to pay. Precertification is the authorization by an insurance company for a specific medical procedure before it is done.

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144
Q

Which of the following agencies are physicians required to maintain registration with in order to prescribe, dispense, or administer controlled substances?

A. Food and Drug Administration (FDA)
B. Drug Enforcement Administration (DEA)
C. Department of Health and Human Services (DHHS)
D. American Medical Association (AMA)

A

B. Drug Enforcement Administration (DEA)

The DEA is tasked with combating drug smuggling and use of illegal drugs within the United States and has sole responsibility for coordination and pursuing US drug investigations abroad. DEA registration certificates must be renewed every 3 years. The FDA is responsible for (in the medical field) protecting and promoting public health through the regulation and supervision of prescription and over-the-counter pharmaceutical drugs (medications), vaccines, biopharmaceuticals, blood transfusions, and medical devices. The DHHS has the goal of protecting the health of all Americans and providing essential human services. The AMA is the largest association of physicians—both MDs and DOs—and medical students in the United States.

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145
Q

The Needlestick Safety and Prevention Act exists to protect healthcare workers from accidental exposure to:

A. carcinogens.
B. blood borne pathogens.
C. hazardous chemicals.
D. biologic toxins.

A

B. blood borne pathogens.

In November of 2000, the Needlestick Safety and Prevention Act was signed into law. Working with needles introduces an occupational hazard and carries risk of exposure to pathogens. Employers are required to provide safer needle devices and work practices to help eliminate or minimize exposure risk due to accidental needle sticks.

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146
Q

Which of the following regulations set the minimum standards for medical laboratory practice and quality?

A. HIPAA
B. CLIA
C. DEA
D. OSHA

A

B. CLIA

Clinical Laboratory Improvement Amendments (CLIA) are laws put in place to ensure quality assurance standards for medical laboratories, and enforced by the Department of Health and Human Services. HIPAA (Health Insurance Portability and Accountability Act) is a set of regulations put in place to ensure confidentiality of health insurance; also making it easier for a person to keep their health insurance if they change or lose jobs. The DEA is a United States federal law enforcement agency under the U.S. Department of Justice. OSHA standards are established minimum health and safety standards for workers and provides for the inspection of places of employment and the penalizing of employers who do not provide conditions that meet the established standards.

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147
Q

Which of the following types of licensure must a physician have and maintain to legally dispense, prescribe, or administer controlled substances?

A. pharmaceutical
B. narcotics
C. business
D. occupational

A

B. narcotics

A physician must have a narcotics license which then gives him/her the legal right to dispense controlled substances. The DEA maintains a database that is the primary source for DEA license verification. A pharmaceutical, business or occupational license does not grant a physician the legal right to dispense controlled substances.

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148
Q

Which of the following government agencies requires the medical office to develop an exposure control plan?

A. FDA
B. EPA
C. CDC
D. OSHA

A

D. OSHA

An OSHA (Bloodborne Pathogens Standard) Exposure Control Plan, must meet certain criteria – It must be reviewed and updated at least yearly and be readily available to all medical staff. The Food and Drug Administration (FDA), Environmental Protection Agency (EPA) and the Centers for Disease Control and Prevention (CDC) do not mandate an exposure control plan.

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149
Q

Permission granted by an individual voluntarily and in his right mind is known as:

A. consent.
B. compliance.
C. standard of care.
D. duty of care.

A

A. consent

Implied or expressed consent is the voluntary permission given by the patient for examination, testing, and treatment. Compliance is the act of following orders or doing what is expected or asked, standard of care is a set of guidelines that should be followed for each patient, and duty of care refers to a set of actions that a person is obligated to follow in order to prevent harm to others.

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150
Q

A medical office assistant’s family asks to see the medical information of her brother-in-law who has just been brought into the emergency room. If the medical office assistant accesses the information it is:

A. appropriate because she is a family member.
B. a violation of the Privacy Rule.
C. permissible because she is an employee.
D. prosecutable as fraud.

A

B. a violation of the Privacy Rule.

The HIPAA Privacy Rule provides federal protections for health information held by medical facilities and gives patients rights with respect to that information. Disclosure to anyone other than the patient or healthcare provider is a violation of the Privacy Rule. The Privacy Rule is balanced so that it permits the disclosure of health information, within the healthcare setting, for access to the needed information for patient care and other important purposes.

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151
Q

Which of the following is the role of a medical transcriptionist in the health care setting?

A. converting paper-based records into electronic medical records
B. retrieving information from medical records
C. transforming medical information into a permanent document
D. editing electronic medical records

A

C. transforming medical information into a permanent document

Medical transcriptionists transform medical information, whatever the format, into a permanent record whether electronic or paper to document the care a patient receives in the healthcare environment.

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152
Q

In which of the following medical record categories should the medical office assistant file a patient’s electrocardiogram result?

A. therapeutic service documents
B. diagnostic procedure documents
C. laboratory documents
D. encounter documents

A

B. diagnostic procedure documents

An electrocardiogram (ECG) is a diagnostic procedure and would be filed accordingly. The other documents would be entered into the medical record but they are not part of a diagnostic procedure. Coding and proper documentation helps to prove the medical necessity of treatment. The accuracy and adequacy of documentation greatly affects any medical billing.

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153
Q

Which of the following medical reports includes patient demographic information, dates of hospitalization, reason for hospitalization, brief history, significant findings from examinations and tests, course of treatment, final condition of the patient, and final diagnosis?

A. discharge summary report
B. pathology report
C. history and physical report
D. operative report

A

A. discharge summary report

A discharge summary report is a clinical report prepared by medical practitioners when a patient is ready for discharge from a hospital or care facility. The discharge summary informs outpatient medical or mental health workers about services provided by the inpatient facility: admitting complaint, diagnoses, medications, treatments, and recommendations for outpatient follow-up services. The other reports mentioned are a part of the DSR.

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154
Q

A patient with Medicaid presents to the provider’s office requesting copies of medical records. The patient presents a valid ID and signs a consent form and the medical office assistant charges the patient $10.00 for the copies. Which of the following is true regarding this charge?

A. A provider cannot charge any patient for medical records.
B. A provider can charge for the medical records because the records belong to the provider.
C. A provider cannot charge a Medicaid patient for medical records.
D. A provider can charge for medical records if record reproduction is covered under the patient’s insurance.

A

B. A provider can charge for the medical records because the records belong to the provider.

In most states it is legal for a doctor or healthcare facility to charge a medical records copy fee. The medical records copy charge is usually regulated by the laws of the state where the doctor or healthcare facility is located. Copying medical records requires time from the doctor or hospital staff to fulfill a request for health information. Charging a fee to copy medical records offsets the cost incurred by the doctor or healthcare facility.

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155
Q

A patient presents to the outpatient department for a chest x-ray and sputum culture. The patient was referred from his primary care physician for a long-term cough. The resident physician provides the initial interpretation of the x-ray film and states “pneumonia” and signs the report. Seven days later the sputum culture indicates a streptococcal infection. Which of the following actions should the medical office assistant take?

A. Have the resident physician sign the original note and make an internal change within the medical record.
B. Create a new medical narrative that would take the place of the original, along with an addendum.
C. Allow the note to stand because documentation continuity allows for effective treatment of the patient.
D. Create an addendum because the new information must be connected to the original note.

A

D. Create an addendum because the new information must be connected to the original note.

An addendum should be generated and connected to the original note in the medical record. If the medical record entry is inaccurate or incomplete; adding an amendment, correction or addendum maintains the integrity of the record.

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156
Q

The patient who refuses to pay their medical bill at the established rate after receiving health care services is in breach of which of the following?

A. HIPAA
B. contract
C. security
D. Patient’s Bill of Rights

A

B. contract

Most legal contracts are made up of a “Fee for Service” type agreement. Failure to pay for medical care received is a failure to comply with the obligations of a legal contract. HIPAA, security and a Patient’s Bill of Rights are not legal contracts entered into by both the client and the provider for services rendered.

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157
Q

Which of the following regulates the time frame allowed for filing a lawsuit?

A. standard of proof
B. statute of limitations
C. arbitration
D. mediation

A

B. statute of limitations

The Statute of Limitations sets the maximum time after an event, illness, or injury that legal proceedings may be initiated. Typically, 2-years for medical malpractice, but varies by state and type of litigation. Arbitration (the use of an arbitrator to settle a dispute) and Mediation (intervention in a dispute in order to resolve it) are not time frame related legal practices. Standard of Proof involves the degree of evidence necessary to establish proof in criminal or civil proceedings.

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158
Q

An adolescent who has been legally granted the status of adulthood and no longer under the care of a parent or guardian is known as which of the following?

A. emancipated minor
B. age of majority
C. ward of the state
D. guardian ad litem

A

A. emancipated minor

An emancipated minor is defined by individual state laws, usually meeting one or more conditions: marriage, military duty, being self-supporting, and living separately from parents/guardian. When someone reaches the age of majority, they have reached legal age. A ward of the state or one with a guardian ad litem, is still under the care of a legally appointed person or entity.

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159
Q

The Needlestick Safety and Prevention Act exists to protect healthcare workers from accidental exposure to:

A. carcinogens.
B. blood borne pathogens.
C. hazardous chemicals.
D. biologic toxins.

A

B. blood borne pathogens.

The Needlestick Safety and Prevention Act requires reporting and documentation of all sharps injuries. In compliance with OSHA standards, log or report must be kept in the medical facility describing the incident, type of device, time, date, location, and follow up. This also includes minor incidents that do not result in injury or illness.

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160
Q

Which of the following protects a volunteer from liability when providing emergency care in a non-healthcare setting?

A. Patient’s Bill of Rights
B. Good Samaritan Act
C. Code of Federal Regulations
D. Patient Self-Determination Act

A

B. Good Samaritan Act

The Good Samaritan Act is set in place to protect volunteers from being liable in the event of an emergency setting. The Patient’s Bill of Rights is a document that shows patients what they should expect and what type of care they should receive while they are in the hospital or receiving healthcare. The Code of Federal Regulations is a list of codes that explain the rules set in place by the government. The Patient Self-Determination Act requires healthcare professionals to provide information about advanced directives when a patient is admitted to the hospital.

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161
Q

The mutual recognition of a license from one state to another is known as which of the following?

A. informed consent
B. reciprocity
C. revocation
D. implied consent

A

B. reciprocity

Reciprocity is the practice of exchanging things with others for mutual benefit, especially privileges granted by one country or organization to another. It allows for provider privileges across state lines. Informed consent is permission granted in the knowledge of the possible consequences, typically that which is given by a patient to a doctor for treatment with full knowledge of the possible risks and benefits and Implied Consent is inferred from a person’s actions and the facts and circumstances of a particular situation (or in some cases, by a person’s silence or inaction). Revocation refers to the cancelling or annulment of something by some authority.

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162
Q

The physician has a public duty to fulfill state reporting requirements in which of the following circumstances involving a patient? (Select the four (4) correct answers.)

A. death
B. stab wound
C. sexually transmitted infection
D. schedule V controlled substance abuse
E. elder abuse

A

A. death
B. stab wound
C. sexually transmitted infection
E. elder abuse

When a patient dies, the cause of natural death (if known) and physician’s signature are recorded. In addition, a report must be filed for births, specified communicable diseases, reportable injuries (ex. gunshot wound, stabbing, animal bite), and any type of suspected or confirmed abuse. The medical assistant often assists with the reporting process, and should become familiar with state requirements.

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163
Q

Purging is the act of:

A. Moving a file from active to inactive
B. Moving a file to storage
C. Shredding a file
D. Scanning a file into EHR

A

A. Moving a file from active to inactive

Purging is the act of cleaning out inactive or obsolete records or data from the set of active files (whether physical or computer-based) for archiving or destruction (deletion).

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164
Q

The medical assistant is contacting a patient to request they make a follow-up appointment. Which of the following forms should the medical assistant verify prior to leaving this message on the patient’s voicemail?

A. Consent to Treat
B. HIPAA Confidentiality and Privacy
C. Assignment of Benefits
D. Durable Power of Attorney for Healthcare

A

B. HIPAA Confidentiality and Privacy

The patient indicates communication preferences and requests on the HIPAA form. Consent to Treat deals with accepting medical care, Assignment of Benefits is an arrangement by which a patient requests that their health benefit payments be made directly to a designated person or facility, such as a physician or hospital and the DPA is a type of advance medical directive in which legal documents provide the power of attorney to another person in the case of an incapacitating medical condition.

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165
Q

Which federal regulation requires medical professionals to protect the privacy and confidentiality of patients’ health information?

A. OSHA
B. CLIA
C. CMS
D. HIPAA

A

D. HIPAA

HIPAA (Health Insurance Portability and Accountability Act) requires medical professionals to protect the confidentiality of patients’ health information. OSHA (Occupational Safety and Health Administration) is an agency that makes sure safety is being enforced in the workplace. CLIA (Clinical Laboratory Improvement Amendments) are a set of rules and standards used to make sure quality laboratory testing is being done. CMS (Centers for Medicare and Medicaid Services) is an agency put in place to provide standards for health insurance.

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166
Q

In 1996, Congress passed which of the following statutory laws to ensure that patient information and records will be kept confidential?

A. ADA (Americans with Disabilities Act)
B. PPACA (Patient Protection and Affordable Care Act)
C. HIPAA (Health Insurance Portability and Accountability Act)
D. FMLA (Family and Medical Leave Act)

A

C. HIPAA (Health Insurance Portability and Accountability Act)

HIPAA is the federal Health Insurance Portability and Accountability Act of 1996. The goal is to make it easier for people to keep health insurance, protect the confidentiality and security of healthcare information. The ADA prohibits discrimination against people with disabilities in employment, transportation, public accommodation, communications, and governmental activities. The PPACA or Affordable Care Act enables consumers to be in charge of their health care. Under the law, a new “Patient’s Bill of Rights” gives the American people ability to make informed choices about their health. The FMLA entitles eligible employees of employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage.

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167
Q

A patient calls the office asking for ECG test results. The individual answering the phone should:

A. verify the patient’s first and last name before giving the patient results.
B. verify the patient’s first and last name, date of birth, and social security number before giving results.
C. let the patient know that the results cannot be discussed over the phone.
D. make an appointment for the patient to meet with the ECG technician to discuss results.

A

C. let the patient know that the results cannot be discussed over the phone.

Certain test results are considered sensitive and require consultation with, or explanation from, the physician or other licensed professionals. ECG results fall into this category and cannot be given over the phone. If a test result falls into the category that can be given over the phone, the identity of the person receiving the information must be verified. The person should be able to provide a first and last name, date of birth, and social security number. The patient would meet with the physician (not the ECG technician) to discuss the results.

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168
Q

A phlebotomist’s failure to keep any or all privileged medical information private is called:

A. breach of confidentiality.
B. negligence.
C. res ipsa loquitur.
D. invasion of privacy.

A

A. breach of confidentiality.

Breach of confidentiality occurs when a phlebotomist fails to keep medical information private. Negligence occurs when someone is careless while caring for another person and fails to perform an action that is expected of them, therefore resulting in injury or damage. Res ipsa loquitur involves holding someone responsible and is considered negligent if any harm or injury is done under their control. An invasion of privacy means someone intrudes on the personal life of someone else without a justified reason.

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169
Q

Which of the following is a characteristic of an EMR system used by a medical office?

A. It is the principal medical record used in healthcare facilities.
B. It incorporates computer systems from many different vendors.
C. It requires clinicians to use an interface to view data from different systems.
D. It must be accessible to any specialists who are also treating the patient.

A

A. It is the principal medical record used in healthcare facilities.

An electronic medical record (EMR) is kept in a computer system and serves as the principle medical record for each patient. There are numerous vendors that provide EMR systems, so systems will vary among medical practices. Each medical practice has its own electronic system that is accessible solely by that practice. An electronic medical record (EMR) is the principal medical record method used in most current healthcare facilities. It contains the patient’s demographics (name, age, address), a record of medical treatment received, possible allergies and medication history.

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170
Q

The medical assistant has scheduled 3 patients in the office at the same time. What type of appointment scheduling have they used?

A. Double-Booking
B. Wave
C. Open Office Hours
D. Grouping Procedures

A

B. Wave

Wave scheduling is done by scheduling a few patients at the top and bottom of each hour. The first patient to arrive is typically seen first, unless there is a patient with a greater health concern. This allows all of the practitioners to see patients, and provides adequate time for walk-in patients to be seen. The clustering form of scheduling does not allow much time for walk-in appointments as multiple patients with similar problems are scheduled at the same time of day. Double booking is also typically used when only one practitioner is available; multiple patients are scheduled for the same time. When using the grouping type of scheduling, the same procedure is scheduled for the same time of the week. Open office scheduling allows patients to come to the office when they wish to go.

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171
Q

Which of the following types of scheduling provides built-in flexibility to accommodate unforeseen situations, such as patients who require more time with the physician?

A. wave
B. specified time
C. procedures grouping
D. double booking

A

A. wave

Wave scheduling refers to a specific number of patient’s usually scheduled at the beginning of the same hour; reduces physician downtime; intended purpose is to start and finish each hour on time. Time specific scheduling (also Stream) is where a patient is scheduled for an appointment based on the length of time needed and at an available time; example of most common scheduling. Procedures grouping scheduling involves similar procedures scheduled on predetermined days i.e. group procedures, similar procedures scheduled on predetermined days or in predetermined time blocks; exp. sports exams. Double booking involves booking more than one patient to the same appointment time; two or more patient scheduled at the same time. This is used by practices with short visits or a high no show rate; increases patient waiting time but reduces physician downtime.

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172
Q

From which of the following lists does a medical office assistant need to run an encounter report?

A. accounts receivable
B. appointment schedule
C. negative balance report
D. transaction report

A

B. appointment schedule

A medical office assistant can run an encounter report from the appointment schedule. This is a report that supplies management information about services provided each time a patient visits the doctor.

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173
Q

Which of the following is required to schedule patients for outpatient diagnostic tests and procedures?

A. a UB-04 form
B. an approval from the insurance company
C. a CMS-1500 form
D. a pre-payment from the patient

A

B. an approval from the insurance company

Insurance requires approval before an outpatient test or procedure can be done. Filling out the applicable forms and/or making a pre-payment (if necessary) are secondary to the approval required before even scheduling the appointment.

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174
Q

Which of the following scheduling methods works best for specialty and consulting practices because it allows the physician time to prepare for each office visit with the knowledge that the day will begin and end on schedule if patients adhere to their assigned times?

A. stream scheduling
B. double booking
C. triage scheduling
D. open hours scheduling

A

A. stream scheduling

The best type of scheduling for this scenario would be stream scheduling since each patient is assigned an individual time to be seen. Double booking involves booking more than one patient to the same appointment time. Scheduling patients due to the seriousness of their situation is an example of triage scheduling. Open hours scheduling allows patients to be seen in the order in which they arrive at the clinic.

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175
Q

A physician who treats disorders of the musculoskeletal system is which of the following types of specialist?

A. podiatrist
B. orthopedist
C. dermatologist
D. ophthalmologist

A

B. orthopedist

The prefix orth/o means “to straighten” and the suffix -ist means “one who.” An orthopedist is one who treats disorders of the musculoskeletal system. A podiatrist is one who treats issues in the feet, a dermatologist works with the skin, and an ophthalmologist is one who treats the eyes.

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176
Q

The main purpose for verifying a patient’s insurance coverage at every visit is to:

A. prevent claim rejection due to ineligibility or non-active status.
B. maintain confidentiality of protected health information.
C. expedite the age analysis process of delinquent accounts.
D. establish rapport and respectful approach to care.

A

A. prevent claim rejection due to ineligibility or non-active status.

This also ensures the correct insurer is billed and facilitates timely reimbursement for the provider. The medical assistant should scan into the EHR or make a copy of both sides of the patient’s current insurance card.

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177
Q

Which of the following must be filled out by the patient in order to forward payment to the physician’s office?

A. coordination of benefits
B. assignment of benefits
C. remittance advice
D. explanation of benefits

A

B. assignment of benefits

If a patient’s health insurance contract allows for assignment of benefits, the patient first fills out a form giving permission that any allowable benefit payment be sent to the medical provider. Without the AOB, any reimbursement would then be issued to the patient, then they would have to be billed by the medical office for payment. The AOB process cuts out the extra step.

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178
Q

Which of the following documents does the provider or facility need to submit in order to receive reimbursement from an insurance company?

A. ABN
B. CMS-1500
C. medical consent form
D. explanation of benefits

A

B. CMS-1500

The CMS-1500 is the form to be used to enable the provider or medical facility to receive reimbursement directly from a patient’s insurance company.

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179
Q

Which of the following forms is used by the medical office to ensure that insurance payments are made directly to the physician?

A. CMS 1500
B. patient consent
C. assignment of benefits
D. UB-04

A

C. assignment of benefits

If a patient’s health insurance contract allows for assignment of benefits, the patient first fills out a form giving permission that any allowable benefit payment be sent to the medical provider. The CMS-1500 is the basic form for the Medicare and Medicaid programs for claims from physicians and suppliers. A UB-04 form is the electronic format of the CMS-1450 claim form. A consent form does not allow for payments from an insurance carrier, only for the patient to consent to accept medical treatment.

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180
Q

When posting an insurance payment via an EOB, the amount that is considered contractual is the:

A. insurance allowed amount.
B. NON-PAR payment allowable.
C. co-insurance.
D. patient responsibility.

A

A. insurance allowed amount.

An Explanation of Benefits (EOB) is a document from the insurance company to the patient that includes detailed information regarding a claim that was paid to the health care provider. Once a provider accepts the allowed charges (fee schedule) for a particular procedure, it is accepting assignment. The provider agrees to accept the contractual amount (insurance adjustment) as payment in full from the insurance company. An adjustment is basically a billing discount in accordance with a contract between the health care provider and insurance company. Participating (PAR) and Non-Participating (NON-PAR) providers choose whether to participate in the Medicare program and either accept or not accept assignment on Medicare claims.

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181
Q

A list of all account balances and the amounts owed to the medical practice at the end of the day is called an:

A. accounts receivable report.
B. aging summary analysis.
C. accounts payable report.
D. insurance aging report.

A

A. accounts receivable report.

A record of account balances and amounts owed the medical practice is called an accounts receivable report. Accounts payable is that which is owed to vendors or suppliers of the medical practice. An aging report will only list of outstanding balances due. An insurance aging report provided an aged summary of the medical offices outstanding charges broken down by insurance provider.

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182
Q

A medical office assistant’s knowledge of a statute of limitations for collecting an overdue account is an example of managing the collections process while complying with:

A. AMA guidelines.
B. practice management guidelines.
C. state and federal guidelines.
D. HIPAA guidelines.

A

C. state and federal guidelines.

State and federal guidelines exist for the collecting of any over due accounts. The length of time that the office has to request payment varies from state to state. Even with a statue of limitations, that does not mean that you cannot still attempt to collect on payment for services. Office policy and circumstances will determine whether it is cost and time efficient to continue to collect such accounts. HIPAA covers the national standard for privacy and security of medical records and the AMA is a group that aims to promote the art and science of medicine and public health.

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183
Q

The process of finding out if a service or procedure is covered under a patient’s insurance policy is called:

A. predetermination.
B. preauthorization.
C. precertification.
D. preexisting.

A

C. precertification.

Precertification is the process where a medical office finds out if a medical service or procedure is covered by the patients insurance carrier. A predetermination of benefits is a review by the insurer’s medical staff to decide if they agree that the treatment is right for a patient’s health needs. Preauthorization is sought when a doctor requires approval from an insurance company before certain services or medicines are covered. Preexisting refers to a condition that a patient had prior to being covered by an insurance company.

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184
Q

The medical office assistant receives payments in full from both a primary private insurance company and a 65-year-old patient. At the end of the day she realizes there was an overpayment on the patient’s account. Which of the following should the overpayment be refunded to?

A. the patient
B. the insurance company
C. Medicare
D. the physician

A

A. the patient

If the medical office assistant received a full payment from the insurance company, the medical office assistant would refund the patient for any overpayment for services provided.

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185
Q

ASCA requires that hospital claims submitted to Medicare Part A and B must be submitted electronically, but will accept non-electronic claims on behalf of providers that:

A. have been in business for less than 90 days.
B. employ less than 25 full-time employees.
C. also participate in the Medicaid program.
D. offer both inpatient and outpatient services.

A

B. employ less than 25 full-time employees.

Medicare Part A and B can be submitted in a non-electronic format when the medical practice employs less than 25 full-time employees. The medical office uses Form CMS-1500 to bill for services. Medicare sends a confirmation or acknowledgement report, which indicates the number of claims accepted and the total dollar amount transmitted.

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186
Q

When following up on a denied claim, a medical office assistant should have which of the following information available when speaking with the insurance company? (Select the three (3) correct answers).

A. patient’s claim number
B. physician’s NPI
C. date the claim was denied
D. patient’s mailing address
E. patient’s insurance ID number

A

A. patient’s claim number
B. physician’s NPI
E. patient’s insurance ID number

Before calling an insurance company to find out why a claim was denied, the medical office assistant should have ready; the physician’s NPI (national provider identifier), the patient’s claim number and insurance ID number. The insurance provider will already have the claim denied date and their customers mailing address with contact information.

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187
Q

A patient comes into a provider’s office with a diagnosis CHF due to a medical emergency. The provider admits the patient to a local hospital for care. Which Medicare plan will cover the hospital admission?

A. Medicare Part A
B. Medicare Part B
C. Medicare Part C
D. Medicare Part D

A

A. Medicare Part A

Medicare Part A is designed to cover services that are considered a medical necessity or a chronic medical condition. Medicare Part B is the medical insurance component of Medicare, covering cost to treat health problems BEFORE they become more serious. Medicare Part C is an option where the consumer can be covered by a private company. Medicare Part D covers the costs of prescription drugs.

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188
Q

Which is the correct procedure for keeping a Worker’s Compensation patient’s financial and health records when the same physician is also seeing the patient as a private patient?

A. The same financial record may be used, but a separate health record must be maintained.
B. The same health record may be used, but a separate financial record must be maintained.
C. The same financial and health records may be used.
D. Separate financial and health records must be used.

A

D. Separate financial and health records must be used.

The proper procedure for medical office record keeping in this case is to keep separate financial and health records. HIPAA Privacy Rules dictates that records dealing with a claim can be accessed by certain entities to the health information of individuals who are injured on the job or who have a work-related illness to process claims, or to coordinate care under workers’ compensation systems. A patients private medical records, not in connection with the issue relating to the Workers Comp claim, are private and confidential under HIPAA rules. This also applies to financial records.

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189
Q

A medical office assistant is reviewing a chart with the following documentation: indigent patient presented with a complaint of itchy, red bumps on her chest and neck. Diagnosis: Urticaria, Procedure: Expanded Office Visit. The reference manual that would contain the term Urticaria and the associated code is the:

A. Current Procedural Terminology (CPT)
B. Health Care Financing Administration Common Procedure Coding System (HCPCS)
C. Centers for Medicare and Medicaid Services (CMS)
D. International Classification of Diseases (ICD)

A

D. International Classification of Diseases (ICD)

The International Classification of Diseases (ICD) is the standard diagnostic tool for epidemiology, health management and clinical purposes. ICD codes are used to classify diseases, monitor the incidence and prevalence of diseases and other health problems.

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190
Q

The provider prescribed and ordered a wheelchair for a patient with a below-the-knee amputation. Which of the following manuals should the medical office assistant use to code these services?

A. ICD-CM
B. CPT
C. HCPCS
D. CPT-assistant

A

C. HCPCS

This would be found in the HCPCS.

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191
Q

A patient presents to the provider’s office with a complaint of a migraine. The patient has Medicare and Medicaid. The patient also has a Worker’s Compensation claim with a diagnosis of head injury. After the provider assesses the patient, the final diagnosis is a concussion. Where should this claim be submitted first?

A. Medicare
B. the patient’s employer
C. Worker’s Compensation
D. Medicaid

A

C. Worker’s Compensation

Whenever a patient claims a workplace injury, the health care provider should call the employer to see if a worker’s compensation claim has been filed. If so, billing will first go through that claim. The other options listed in this scenario would be follow-up based on whether or not a worker’s compensation claim has been filed.

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192
Q

Request for payment under the terms of a health insurance policy is referred to as which of the following?

A. deductible
B. claim
C. preauthorization
D. copayment

A

B. claim

Once submitted, claims are reviewed by the insurance company and paid out to the insured (or authorized billing representative) when approved.

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193
Q

Premiums are payments made systematically to insurance companies in exchange for which of the following?

A. kickbacks
B. benefits
C. referrals
D. adjustments

A

B. benefits

Payments of premiums must be maintained to keep an insurance policy in active status. Referrals and adjustments do not affect benefits received from insurance coverage. Kickbacks are mostly known as questionable practice within the insurance industry and is coming under increased scrutiny.

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194
Q

Which of the following is the predetermined amount of total eligible charges a patient must pay before insurance plan benefits begin?

A. premium
B. coverage
C. deductible
D. copay

A

C. deductible

The patient’s out-of-pocket expense due prior to insurance company coverage taking effect is known as the deductible. Part of the deductible can be met with copays (the amount the patient pays at the time of service- generally a set amount based on in-network or out-of-network visits). The premium is the amount of money the insurance company charges for coverage. Coverage (which procedures, visits, etc. are eligible for insurance payment) can vary among insurance plans. The more coverage an insured person has, the higher the insurance premiums.

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195
Q

The set dollar amount collected at the time of each visit for a patient’s portion of health care costs is referred to as which of the following?

A. copayment
B. deductible
C. coinsurance
D. out-of-pocket maximum

A

A. copayment

Amounts of copayments are pre-determined by the insurance carrier (ex. $25 for an office visit or $50 for a specialty visit). A deductible is a specified amount of money that the insured must pay before an insurance company will pay a claim. Coinsurance is a type of insurance in which the insured pays a share of the payment made against a claim. The out-of-pocket maximum is the most you pay during a policy period (usually one year) before your health insurance or plan starts to pay 100% for covered essential health benefits.

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196
Q

A provider who has a contractual agreement to accept an insurance company’s pre-negotiated rate for health care services is considered to be:

A. for-profit.
B. not-for-profit.
C. in-network.
D. non-network.

A

C. in-network.

Insurance can be tricky. One way providers and insurance companies work together is to pre-negotiate rates for services. The provider is then considered in-network (also called participating, authorized, or network provider). Those providers who do not have an accepted rate agreement are considered out of network (or non-network). For-profit and not-for-profit status should not affect the medical care received. The main difference is the accounting: When for-profits make money, the shareholders make money. Non-profit organizations don’t typically have shareholders and they get income and property tax exemptions that for-profits don’t.

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197
Q

A child is covered by the insurance policies of each of his parents: United Health Care and Blue Cross/Blue Shield. According to the birthday rule, which of the following plans should become the primary insurance?

A. the plan of the policyholder whose birthday comes first in the calendar year

B. the plan of the policyholder whose birthday comes last in the calendar year

C. the plan of the policyholder that is least expensive per month

D. the plan of the policyholder that has the lowest annual deductible

A

A. the plan of the policyholder whose birthday comes first in the calendar year

The birthday rule applies to month and day, not year. Example: The plan of the parent whose birthday is in January would become the primary insurance policy for the child if the other parent’s birthday is in June.

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198
Q

Which of the following actions should the medical assistant take when handling a workers’ compensation claim?

A. Ensure the patient has obtained legal representation prior to seeking care.
B. Process the claim according to disability income insurance guidelines.
C. Promptly verify the patient’s insurance coverage with their employer.
D. Bill the patient directly to collect outstanding reimbursement for treatment.

A

C. Promptly verify the patient’s insurance coverage with their employer.

It would be promptly necessary to ensure compliance for care reimbursement. In order to do that, the MA would verify the patient’s insurance coverage with their employer. The goal of worker’s compensation laws are to provide prompt care to the patient in order to restore optimum health, and allow them to return to maximum earning capacity as soon as possible. The medical assistant should verify the employer’s coverage for work-related illness or injury. A claim may be rejected if not filed within the statutory time limit. Examples: an overexertion injury from lifting, or a slip on a wet surface that causes the person to fall to the floor or ground.

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199
Q

Which of the following patients below meet Medicare’s eligibility criteria?

A. 45 year old man who suffered a back injury and hasn’t been able to work for 9 months.
B. 61 year old woman who recently retired from the local school district.
C. 23 year old woman that has been blind since birth.
D. 53 year old man who received a liver transplant.

A

C. 23 year old woman that has been blind since birth.

Medicare is a Federal health insurance program which provides coverage for those who qualify over age 65 or under age 65 with a disability (unable to work). All other individuals could utilize their retirement insurance benefits through their work, long term disability or workers compensation or even Medicaid depending on their circumstances.

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200
Q

The most effective method to manage patient statements and other financial invoices, and avoid payment delays is to:

A. use a bimonthly billing system.
B. issue periodic reminders.
C. use a collection agency.
D. collect fees at the time of service.

A

D. collect fees at the time of service.

It is considered to be most effective for health care providers to collect fees at the time of service when possible. This eliminates the need to mail out a bill and periodic reminders. If a bill is unpaid at the time of service, then a bimonthly billing service would be a good choice. Periodic reminders may be necessary if the patient does not return payment after the bill has been sent. A collection agency may become involved if the patient does not pay an outstanding balance in a reasonable time (after a bill and reminders have been issued).

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201
Q

When coding for a urine screen, under which of the following sections of the CPT® is this service line found?

A. E&M
B. pathology and lab
C. radiology
D. medicine

A

B. pathology and lab

A urine screen is performed in a laboratory, so a payment should post under pathology and laboratory services. X-rays, scans, etc. would post under radiology services. Routine annual physicals, mammograms, etc. would post under evaluation and management services. Medicine services would encompass codes that are not routine or otherwise defined.

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202
Q

Which of the following information must be gathered when processing a credit card payment by telephone? (Select the three (3) correct answers.)

A. credit card number
B. expiration date
C. bank routing number
D. checking account number
E. CVC number

A

A. credit card number
B. expiration date
E. CVC number

In order to process a credit card payment over the phone, specific information is needed: the card number, expiration date, and CVC code (also known as CVV, CSC, etc). The 3 digit code on the back of a credit card is a card validation/verification/security code. The actual initials vary among credit card carriers, but the function is to protect against fraud.

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203
Q

Which of the following front office tasks performed by the medical assistant describes the translation of words into numbers so that insurance claims may be filed?

A. coding
B. annotating
C. indexing
D. alpha-numeric labeling

A

A. coding

The medical assistant understands that coding assigns a certain numeric value to a medical diagnosis, surgery, procedure, symptom(s) of a disease and medical care for insurance processing and reimbursement. Example: CPT or ICD-CM. Annotation involves explanation through notes/commentary. Indexing is performed by entering information into a database or record for historical storage and retrieval. The labeling process for files, charts, etc. can utilize an alpha-numeric system.

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204
Q

The patient is scheduled for an EGD. When assigning a CPT® code, the medical assistant understands which of the following body systems is primarily involved?

A. Cardiac
B. Endocrine
C. Reproductive
D. Gastrointestinal

A

D. Gastrointestinal

EGD= Esophagogastroduodenoscopy. This is a procedure performed to examine the upper gastrointestinal (GI) tract with an endoscope. An EGD is performed for a variety of reasons. Patients with Crohn’s disease and cirrhosis of the liver are candidates for an upper GI. Also, upper GI testing is performed on patients with new or unexplained symptoms of heartburn, anemia, regurgitation, or vomiting blood.

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205
Q

The patient with goiter has which of the following abnormalities?

A. thyroid gland enlargement
B. profound muscular weakness
C. lateral spine deformity
D. chronic back pain

A

A. thyroid gland enlargement

A goiter is an enlarged thyroid gland, which is located in the neck. Iodine deficiency is the world’s leading cause of goiter - but this is rare in North America. In developed countries, goiter is usually caused by an autoimmune disease. A goiter is not due to profound muscle weakness, lateral spine deformity, or chronic back pain.

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206
Q

Which of the following diagnostic procedures makes internal structures visible by recording the reflections of sound waves directed into the tissues?

A. MRI
B. CT Scan
C. KUB
D. ultrasound

A

D. ultrasound

An Ultrasound is a noninvasive procedure that produces images by exposing part of the body to high frequency sound waves. (Also called a sonogram.) An MRI is an magnetic resonance imaging used in radiology, a CT Scan uses a computer that takes data from several X-ray images of structures inside a human’s or animal’s body and converts them into pictures on a monitor and a KUB is a plain frontal supine radiograph of the abdomen.

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207
Q

A medical office assistant can recognize Current Procedural Terminology (CPT®) codes because they are:

A. alpha-numeric codes.
B. five digit codes.
C. three, four, and five digit codes.
D. four digit codes.

A

B. five digit codes.

Current procedural terminology (CPT) codes are made up of five numbers. CPT is currently identified by the Centers for Medicare and Medicaid Services (CMS) as Level 1 of the Healthcare Common Procedure Coding System. The Current Procedural Terminology (CPT) was developed by the American Medical Association (AMA). Other types of file identification can include color, alpha, numeric or other coding in addition to CPT.

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208
Q

When billing for durable medical equipment, a medical office assistant should use which of the following codes?

A. CPT
B. ICD
C. HCPCS
D. Level III

A

C. HCPCS

Healthcare Common Procedure Coding System (HCPCS) level II codes address durable medical equipment and other services not in the level I Current Procedural Terminology (CPT) codes. ICD (International Classification of Disease) codes are associated with the diagnosis/disease instead of procedures. Level III HCPCS codes were used for local supplies and services, previously referred to as miscellaneous codes.

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209
Q

Which of the following are needed to submit a prior authorization request for medical equipment?

A. ICD-CM and CPT codes
B. ICD-CM and HCPCS codes
C. CPT and HCPCS codes
D. Only HCPCS codes

A

B. ICD-CM and HCPCS codes

International Classification of Diseases, 10th Revision, Clinical Modification (ICD-CM) codes and Healthcare Common Procedure Coding System (HCPCS) codes would both need to be submitted in this instance.

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210
Q

The medical assistant processes a patient’s lab requisition for a HbA1c. The purpose of this test is to:

A. evaluate a patient for iron deficiency anemia.
B. assess average blood sugar control in a patient with diabetes.
C. evaluate a patient with Chron’s disease for active inflammation.
D. assess the electrolyte balance in a patient with dehydration.

A

B. assess average blood sugar control in a patient with diabetes.

Two of the main laboratory tests that monitor diabetics or those at risk of diabetes are glucose and hemoglobin A1c (HbA1c). The glucose test measures the immediate levels in the blood. HbA1c provides an overview of how well glucose levels have been maintained over the previous 3 month time frame. Hemoglobin (HGB) would be used to evaluate a patient for iron deficiency anemia. Erythrocyte sedimentation rate (ESR) and C-reactive protein are tests used to evaluate a patient with Crohn’s disease for active inflammation. Electrolytes (Lytes) assess the electrolyte balance in a patient with dehydration.

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211
Q

The physician asks the medical assistant to choose an E/M code indicating 40 minutes were spent on an office visit that actually took less than 15 minutes. This is an example of which of the following?

A. adding a modifier
B. upcoding
C. unbundling
D. capitation

A

B. upcoding

This is an example of upcoding, a deliberate upgrading of medical coding to gain benefit. It is illegal to purposely “upcode” an encounter for any reason. The coding system is specific and should be diligently followed. Adding a modifier to codes can further explain circumstances of a particular visit. E/M codes are for evaluating and management of the patient’s care, billed and paid by the amount of time that a physician has spent with the patient and the vitals measured during the intake. Capitation is a payment method used by managed care offering a fixed amount for services rendered, no matter how many times a covered patient seeks care.

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212
Q

Which of the following forms should the medical assistant submit to request insurance reimbursement for a physician’s office visit?

A. Assignment of Benefits
B. CMS-1500
C. Assumption of Liability
D. Explanation of Benefits

A

B. CMS-1500

CMS-1500 is a standardized claim form that healthcare providers submit for Medicare reimbursement (Universal Claim Form – Centers for Medicare and Medicaid Services). A patient can authorize payment directly from the insurance company to the health care provider with an assignment of benefits. An explanation of benefits (EOB) explains what payments/adjustments will be made for services received. The EOB is sent directly to the insured patient. Assumption of liability relates to a patient assuming liability for any expenses incurred (either the balance of what insurance does not pay or the entire bill).

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213
Q

The physician asks the medical assistant to fill out a CMS-1500 for a patient who came in for a 30 minute office visit and was treated for hypertension. Which of the following should the medical assistant use to locate the code for hypertension?

A. CPT
B. NPI
C. ICD-CM
D. HCPCS

A

C. ICD-CM

CMS-1500 refers to a standardized claim form that healthcare providers submit for Medicare reimbursement. A portion of this form requires ICD coding. ICD-10-CM stands for: International Classification of Diseases, Tenth Revision, Clinical Modification. This is a classification system which assigns codes for different diagnoses, symptoms and procedures asserted, applied and received during a visit to a health care provider. CPT (Current Procedural Terminology- developed and overseen by the American Medical Association) codes are considered the first level of the HCPCS (Health Care Procedure Coding System). CMS (Centers for Medicare and Medicaid Services) issues every provider of health care in the United States an identification number called an NPI (National Provider Identifier)

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214
Q

A physician has admitted a Medicare patient to the hospital for shortness of breath. After reviewing the patient’s medical record, the hospital coder codes the admission as 99223. On which of the following claim forms should the hospital coder submit this patient’s charges?

A. spend down
B. UB-04
C. ABN
D. CMS-1500

A

B. UB-04

A UB-04 form (a.k.a. CMS-1450) is a standard form used for claims billed to Medicare Administrative Contractors. An ABN is an advanced beneficiary notice and is used when patients choose to have procedures/services that may not be covered by insurance (patient gives informed consent to pay if insurance does not cover). Spend down is terminology that describes a situation where the patient has too many assets (or too high an income) to qualify for benefits such as Medicaid. This requires the patient to use up this money before they reach levels of benefit eligibility

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215
Q

Which of the following should the medical assistant assign to a patient’s main CPT® code, indicating unusual circumstances were present related to the procedure?

A. E/M code
B. modifier
C. symbol
D. V code

A

B. modifier

The addition of a modifier to a code provides a path for the provider to signify additional information or circumstances were present for a given code. The modifier -50 indicates a bilateral procedure was performed at the same time. V codes are used to indicate an encounter with no current illness or injury. Depending on the medical situation, V codes can be the primary (listed first) or secondary (contributing) code. E/M coding deals with evaluation and management. E codes are considered supplemental. They are used to list an external cause (i.e. what caused the injury).

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216
Q

Healthcare services for the evaluation and management of a disease consistent with the standard of care are considered to be:

A. V codes.
B. a medical necessity.
C. upcoding.
D. part of the audit process.

A

B. a medical necessity.

A medically necessary healthcare service is generally the least invasive, most effective treatment that is “reasonable and necessary” for the patient condition (i.e. standard of care). V codes (obsolete as of October 1, 2015) were used for non-injury or non-disease encounters (i.e. suture removal, infectious disease exposure, etc.). Upcoding is the fraudulent act of submitting CPT codes for services that will reimburse at a higher rate than the actual services provided. Part of the audit process is to help reduce fraud or unnecessary treatment billed to insurance.

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217
Q

Which of the following classifications of patient care is received at a medical facility on a walk-in basis, where an overnight stay is not required?

A. acute
B. outpatient
C. inpatient
D. long-term

A

B. outpatient

Also known as ambulatory care. Example: treatment received at a Dermatology Clinic. Inpatient and Long-term care indicates medical treatment within a medical facility is necessary. Acute care is providing or concerned with short-term medical care especially for serious acute disease or trauma that may or may not include hospitalization.

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218
Q

Which part of Medicare covers hospitalization expenses?

A. Part A
B. Part B
C. Part D
D. Medicare supplement policies

A

A. Part A

Benefits are received when a person becomes eligible for Social Security. Medicare is for people age 65 or older, and for those who are disabled or are on renal dialysis. Medicare has two parts. Medicare Part A covers hospital stays and other inpatient services. Part B covers physician and other outpatient services, medically necessary services and preventive services, Part D covers the prescription drug coverage and Medicare supplement policies address gaps in coverage

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219
Q

Which type of insurance begins direct payment to the patient after they have been injured and unable to work for a specific period of time?

A. Disability
B. Worker’s Compensation
C. Medicaid
D. TRICARE

A

A. Disability

The purpose of Disability payments is to replace income the patient has lost due to their disability (short term or long term) – claim forms must be proofread carefully and signed by the physician. Workers’ compensation is a form of insurance providing wage replacement and medical benefits to employees injured in the course of employment in exchange for mandatory relinquishment of the employee’s right to sue his or her employer for the tort of negligence. Medicaid is a joint federal and state program that helps low-income individuals or families pay for the costs associated with long-term medical and custodial care, provided they qualify. Although largely funded by the federal government, Medicaid is run by the state where coverage may vary. Tricare, formerly known as the Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), is a health care program of the United States Department of Defense Military Health System.

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220
Q

Which of the following plans, funded by state and federal funds, exists to aid those with a limited or low income with health care costs?

A. Medicaid
B. Medicare
C. CHAMPVA
D. Blue Cross/Blue Shield

A

A. Medicaid

Medicaid is program of medical aid designed for those unable to afford regular medical service and financed jointly by the state and federal governments. A patient’s coverage must be verified at each visit, preauthorization is required for some services to obtain reimbursement. Medicare is a government program of medical care especially for the elderly or handicapped. CHAMPVA is a health benefits program in which the Department of Veterans Affairs (VA) shares the cost of certain health care services and supplies with eligible beneficiaries. Blue Cross/Blue Shield is one of many public insurance companies providing insurance with coverage that may vary by state.

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221
Q

Which of the following government sponsored health insurance programs primarily serves older adults over 65 years of age?

A. TRICARE
B. Medicare
C. Medicaid
D. Workers’ Compensation

A

B. Medicare

Persons under 65 years of age with severe disabilities, or permanent kidney failure, or amyotrophic lateral sclerosis (ALS) may also qualify for Medicare coverage. Medicaid is a joint federal and state program that helps low-income individuals or families pay for the costs associated with long-term medical and custodial care, provided they qualify. Although largely funded by the federal government, Medicaid is run by the state where coverage may vary. TRICARE, formerly known as the Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), is a health care program of the United States Department of Defense Military Health System. Workers’ compensation protects workers who are injured or become ill on the job.

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222
Q

Which of the following health care benefit plans primarily serves active duty and retired uniformed military service members and their families?

A. TRICARE
B. Medicare
C. Medicaid
D. Federal Employees Health Benefits (FEHB) Program

A

A. TRICARE

Health care providers must be approved to accept patients with TRICARE (formerly CHAMPUS); preauthorization is required for some services. Medicaid is program of medical aid designed for those unable to afford regular medical service and financed jointly by the state and federal governments. Medicare is a government program of medical care especially for the elderly or handicapped. FEHB is only available to Federal employees, retirees and their survivors.

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223
Q

Which of the following types of coverage provide protection up to a maximum limit in cases of catastrophic or prolonged illness?

A. basic medical
B. major medical
C. hospitalization
D. long-term care

A

B. major medical

Major Medical coverage usually takes effect after the patient’s deductible and co-insurance have been met. Basic medical insurance covers normal care (i.e. office visits, outpatient care). Some hospitalization and long-term care may still be covered under most primary insurance plans.

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224
Q

Which of the following forms should be transmitted to obtain reimbursement following a physician’s office visit for a patient with active Medicaid coverage?

A. CMS-1500
B. CMS-1450
C. Private Pay Agreement
D. UB-40

A

A. CMS-1500

The specific type of insurance plan is selected in block 1 of the CMS-1500 (Centers for Medicare/ Medicaid Services) claim form. A UB-40 form (a.k.a. CMS-1450) is a standard form used for claims billed to Medicare Administrative Contractors. In a private pay agreement, the patient pays for the service or procedure.

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225
Q

When filing an electronic insurance claim, the medical assistant processes which of the following forms?

A. HIPAA waiver
B. encounter form
C. assignment of benefits
D. CMS-1500

A

D. CMS-1500

CMS -1500 is a form that is used to process insurance claims for payments, electronic or hard copy, HIPAA waiver is to allow provider to give information regarding your care. Encounter form is the record of the daily, individual visits, and assignment of benefits is stating that the payment can go directly to the provider.

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226
Q

Which of the following patient documents should a medical office assistant refer to in order to complete the patient information question block section of the CMS-1500 form?

A. health history form
B. release form
C. HIPAA form
D. registration form

A

D. registration form

The patient registration form would include information that would pertain to the patient information question block section on a CMS-1500 form.

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227
Q

If a provider charges for services that were not performed, it is considered:

A. a clerical error.
B. abuse.
C. fraud.
D. a HIPAA violation.

A

C. fraud.

This would be an example of fraud, which is when one person is intentionally deceitful in order to gain money. A clerical error would occur if the provider’s assistant or secretary accidentally made a mistake. Abuse can occur in many forms, resulting in someone or something being treated improperly. A HIPAA (Health Insurance Portability and Accountability Act) violation occurs when a healthcare provider discloses information that is supposed to be confidential.

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228
Q

Hospitalization benefits under insurance plans are usually limited to a total monetary amount or a maximum number of:

A. patients.
B. days.
C. sickness.
D. hospitals.

A

B. days.

Insurance plans generally list benefits for hospitalization separately from other benefits. Most plans set limits based on a total amount to be paid on the insured’s behalf or a maximum number of days in the hospital that will be covered.

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229
Q

For reimbursement purposes, the medical assistant should check to make sure that which of the following key pieces are provided on the insurance claim form?

A. ICD-10-CM and CPT codes
B. EOB and insurance premium
C. ICD-10-CM codes and insurance premium
D. EOB and CPT codes

A

A. ICD-10-CM and CPT codes

Proper ICD-CM and CPT codes are key pieces that help to minimize the possibility of a claim being rejected due to missing and/or incorrect information (a.k.a. a “dirty claim”). The explanation of benefits (EOB) and insurance premiums are not a part of the claim form. An explanation of benefits is a document sent to the patient that explains what payments/adjustments will be made for services received. Premiums should be paid by the patient to the insurance company, and the provider is not a part of this process.

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230
Q

A patient sustained broken ribs in an automobile accident in which she was the passenger. After completion of an office follow up visit, which of the following should the medical office assistant submit the insurance claim to first?

A. the patient’s primary health insurance
B. the patient’s automobile insurance
C. the driver’s automobile insurance
D. the driver’s primary health insurance

A

C. the driver’s automobile
insurance

In case of an automobile accident, a victim/patient would be covered under the driver’s liability/auto insurance. If the patient also has health insurance, this would require a coordination of benefits to decide which coverage would be primary and secondary. The claim in this instance would be first submitted to the driver’s insurance. Depending on the policy and other variables, the patient’s automobile insurance and the patient’s primary health insurance might pay part of the balance unpaid by the driver’s auto insurance.

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231
Q

Which is the correct procedure for keeping an industrial patient’s financial and health records when the same physician is also seeing the person as a private patient?

A. The same financial record may be used but a separate health record must be maintained.
B. The same health record may be used but a separate financial record must be maintained.
C. The same financial and health records may be used.
D. Separate financial and health records must be used.

A

D. Separate financial and health records must be used.

An industrial patient may have a record at a health care provider for a workman’s compensation incident. If that patient also uses that same provider for personal medical care, personal health and financial records should be kept separate from the workplace related records. By law, medical records requested for workers’ compensation cases should contain information exclusively associated with the injury or condition related to work.

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232
Q

An added feature to a patient’s insurance policy expanding or placing limits on standard coverage is a:

A. referral.
B. rider.
C. deductible.
D. precertification.

A

B. rider.

Insurance benefits may be increased or decreased. For instance, a rider (an extra provision in an insurance policy that alters coverage) can exclude coverage for preexisting conditions for a specific period of time or add benefits for long-term care. A referral indicates to the physician to be seen (likely a specialist) that the primary care physician (PCP) feels the patient should seek further care from the other physician (specialist). The patient’s out-of-pocket expense due prior to insurance company coverage taking effect is known as the deductible. Precertification is the process of finding out if a service or procedure is covered under a patient’s insurance policy.

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233
Q

A 64-year-old indigent veteran (recently diagnosed disabled but has a part-time job) receiving outpatient peritoneal dialysis was referred to his federal primary care provider for stomatitis. The patient then went to his PCP for an assessment plan and IV antibiotics. The patient died at 2:00 pm the following day, on his 65th birthday. Which of the following entities should be billed for the medical expenses?

A. Medicare
B. Veterans Administration
C. Tricare
D. Medicaid

A

C. Tricare

www.Medicare.gov is a great website for recent information about how to manage multiple government health care providers. A guide to who pays first can be found at the following link: http://www.medicare.gov/Pubs/pdf/02179.pdf. In this case, the patient’s veteran status allows coverage under Tricare. The patient is undergoing dialysis, indicating End Stage Renal Disease- ESRD, which qualifies him for Medicare. The disability would also entitle the patient to Medicare coverage, but the fact that the diagnosis is recent translates that the paperwork likely has not gone through on this coverage yet. The Veterans Administration would not be billed because they are not an insurance company and the patient was not in a VA Hospital. Tricare pays the bills for services provided from any federal health care provider, including a military hospital. In this case, even though the patient is entitled to Medicare, Tricare should cover the cost for the services rendered.

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234
Q

Which of the following statements describes managed care?

A. Coverage is normally provided for elective procedures.
B. Cost-containment is a primary goal.
C. Pre-authorization is required for emergency care.
D. Pre-certification is not necessary for reimbursement.

A

B. Cost-containment is a primary goal.

A managed care system manages healthcare services in an effort to control costs. Under such plans, elective procedures are often either not covered or very minimally covered. Emergency care by nature should not require pre-authorization. If the situation is emergent, the patient is allowed to receive care. The managed care system generally links reimbursement to pre-certification of procedures. If a qualifying procedure is not pre-certified, the patient is at risk of not receiving reimbursement.

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235
Q

Prior approval from an insurance company for the cost of services is known as which of the following?

A. preauthorization
B. informed consent
C. professional liability
D. assignment of benefits

A

A. preauthorization

Precertification is the process of finding out if a service or procedure is covered under a patient’s insurance policy. Once it’s determined that a procedure/service is covered, permission (preauthorization) must be obtained from the insurance provider. Predetermination is based on a medical professional’s review of the patient’s medical needs to determine if the procedure/service is appropriate. Informed consent is obtained when a provider explains the procedure to the patient and the patient acknowledges that he/she is making an informed decision when consenting to said procedure. Professional liability means that a professional has a legal obligation to offer appropriate standard of care (and not be negligent or omit certain components of care).

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236
Q

A patient is referred to a specialist by the primary care provider. Pre-certification is required for this patient’s specialty visit. Which of the following actions is required by the medical assistant to obtain authorization?

A. Contact the patient’s specialist.
B. Have the patient submit a paper claim.
C. Contact the patient’s insurance provider.
D. Submit the CMS 1500.

A

C. Contact the patient’s insurance provider.

Pre-certification (authorization for the service) should be obtained from the insurance provider. In this case, the medical assistant should contact the insurance provider for this authorization. A CMS 1500 form is not warranted at this time, nor would a claim form submitted by the patient be effective here.

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237
Q

What items are needed to submit a prior authorization request?

A. Proper ICD-10-CM and CPT codes
B. Proper ICD-10-CM code only
C. Proper CPT code only
D. Proper HCPCS code only

A

A. Proper ICD-10-CM and CPT codes

In many cases, prior authorization is necessary in order for insurance coverage. Some drugs require prior authorization (i.e. a physician may need to request and receive approval before prescribing a drug). The request form should contain the proper ICD-9(10) and CPT codes associated with the particular reason for the request. HCPCS codes are not generally needed in this case.

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238
Q

The process of finding out if a service or procedure is covered under a patient’s insurance policy is called:

A. predetermination.
B. preauthorization.
C. precertification.
D. preexisting.

A

C. precertification.

Precertification is the process of finding out if a service or procedure is covered under a patient’s insurance policy. Once it’s determined that a procedure/service is covered, permission (preauthorization) must be obtained from the insurance provider. Predetermination is based on a medical professional’s review of the patient’s medical needs to determine if the procedure/service is appropriate. A preexisting condition is one that has been diagnosed at a previous time.

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239
Q

Which of the following steps is completed first in performing venipuncture?

A. apply the tourniquet
B. cleanse site with an alcohol wipe
C. identify the patient
D. arrange tubes in order of draw

A

C. identify the patient

To prevent error and maintain a culture of safety, at least 2 identifiers (ex. full name and date of birth) must be verified prior to performing a procedure.

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240
Q

Which of the following should be avoided as a form of patient identification?

A. insurance number
B. social security number
C. date of birth
D. full name

A

A. insurance number

An insurance number is not a common means of positive patient identification (entire families can share the same insurance policy number). Patients must be positively identified for medical services, whether they have insurance or not. Insurance information is necessary for billing purposes. The only true unique identifier listed among these choices is the social security number. Patient name and date of birth are also commonly used to confirm identification.

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241
Q

Name the two most used patient identifiers.

A

Patient’s name/date of birth

Name and DOB are most often used as positive patient identifiers as they are easily documented and work for inpatients or outpatients. Bed numbers should never be used as identifiers for inpatients or outpatients, nor should physician name associations. Medical record numbers are valuable for inpatients, with name and DOB being used most often.

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242
Q

Prior to any type of inpatient specimen collection, a phlebotomist must correctly verify their patient’s identity by using which two-step procedure?

A. Check ID bracelet and IV bag.
B. Check ID bracelet, and ask patient to verbally confirm their identity.
C. Check ID bracelet and foot bed chart.
D. Check foot bed chart, and ask patient to verbally confirm their identity.

A

B. Check ID bracelet, and ask patient to verbally confirm their identity.

The correct answer is to check the ID bracelet and ask the patient to verbally confirm his/her identity. Patients may not have foot bed charts or IV bags, and the goal is to select the BEST answer of all choices. If a patient has both an ID bracelet and can verify his/her own identity, it is ideal.

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243
Q

Which of the following is the proper way to identify a patient prior to performing a venipuncture?

A. Ask the patient if he/she is a certain patient (i.e. “Are you Steven Smith?”).
B. Verify the patient’s order against the name on the chart.
C. Ask the nurse what the patient’s name is.
D. Ask the patient to state his/her full name and DOB and compare to the chart.

A

D. Ask the patient to state his/her full name and DOB and compare to the chart.

Before a venipuncture, the medical assistant should ask the patient to state his/her full name and DOB (comparing what is stated to what is written in the chart or on a wrist band patient identifier). This minimizes the risk for mis-identification errors because it cross-checks what the patient says against written documentation. This provides a verified identity so that all tubes collected will be associated with the correct patient (provided the medical assistant labels them properly).

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244
Q

Using the guidelines for any method of venipuncture, which of the following actions should the medical assistant perform directly after confirming patient identity?

A. Assemble the appropriate equipment and select the proper evacuated tubes for test to be performed
B. Review the requirements for collecting and handling the blood specimen as ordered by the physician
C. Apply the tourniquet and thoroughly palpate the selected vein
D. Position the patient’s arm and cleanse the site with an antiseptic wipe

A

B. Review the requirements for collecting and handling the blood specimen as ordered by the physician

To ensure accuracy and quality, it is important to anticipate your needs before beginning the actual venipuncture (i.e. tube color/size, minimum acceptable blood volume, whether or not the specimen needs to be placed on ice). Therefore, the medical assistant would identify the patient, then review the requirements for collecting and handling the blood specimen as ordered by the physician. Next, assemble the appropriate equipment and select the proper evacuated tubes for test to be performed. Then, apply the tourniquet and thoroughly palpate the selected vein. Finally, position the patient’s arm and cleanse the site with an antiseptic wipe, then proceed with the venipuncture protocol.

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245
Q

Which of the following tests monitor anticoagulation therapy?

A. PT and PTT
B. T3 and T4
C. Hgb and Hct
D. ABO and Rh

A

A. PT and PTT

PT and PTT are coagulation tests (collected in blue top tubes). They are routinely collected to monitor a patient’s anticoagulant drug therapy (to make sure that the dose the patient is taking provides the proper effect, but does not dangerously over-anticoagulate and introduce a critical risk of bleeding). In short, these tests monitor a patient’s blood clotting time. T3 and T4 are thyroid tests. Hgb and Hct reflect the amount of hemoglobin in the red blood cells and the number of red blood cells per volume of whole blood (hematocrit). ABO and Rh are blood typing tests that determine a patient’s blood group.

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246
Q

Since special precautions are needed for patients with Vascular Access Devices, which of the following devices are contraindicated for any type of blood draws?

A. Arterial line catheter
B. Central venous catheter
C. PICC Line catheter
D. Fistula

A

D. Fistula

The AV fistula requires the surgical connection of a vein and artery, typically in the forearm. It is predominately used for patients in renal failure who may need long term dialysis. To avoid any complications, blood draws are contraindicated. Central venous access devices/catheters are small, flexible tubes placed in large veins for people who require frequent access to the bloodstream. They are more easily created than the arteriovenous fistula, and there are more available locations for placement.

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247
Q

The medical assistant completes a venipuncture in the antecubital area without complications. Pressure is placed on the site following the collection. The patient is still bleeding after five minutes of continuous pressure by the medical assistant and there is bruising at the site. The medical assistant asks the patient if she is on anticoagulants. The patient indicates that she is, and states that this is normal for her. How should the medical assistant proceed?

A. Apply a pressure bandage and let the patient leave.
B. Bend the arm up, apply a pressure bandage, wait 2 minutes, and notify nurse.
C. Hold direct pressure for 2 minutes, apply a bandage, and let the patient leave.
D. Hold direct pressure until bleeding stops, apply a bandage, and notify nurse.

A

D. Hold direct pressure until bleeding stops, apply a bandage, and notify nurse.

It is the responsibility of the phlebotomist to ensure bleeding has stopped before leaving the patient. In addition, since bruising had occurred at the site, nursing staff will want to know the source for documentation and follow up purposes.

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248
Q

Patient has a DVT in left arm and the patient is also on blood thinners, where would be the best site for drawing blood?

A. Draw right arm and hold for 5 minutes
B. Draw left arm and hold for 5 minutes
C. Draw right foot and hold for 3 minutes
D. Draw left foot and hold for 3 minutes

A

A. Draw right arm and hold for 5 minutes

A patient with a deep vein thrombosis (DVT) in the left arm requires special precautions during a phlebotomy procedure. Blood thinners are a common treatment for DVT. The best site for collecting a blood sample would be the right arm, opposite the DVT. Once the draw is complete, pressure should be applied for 5 minutes since the patient is on blood thinners. A foot draw would not be recommended in this case.

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249
Q

An entry level medical assistant goes to collect blood from a 70-year-old woman with diabetes who had a mastectomy of the left breast. The medical assistant notices a PICC line in the patient’s right arm. For this specimen collection, the medical assistant should

A. draw the specimen from the left arm.
B. draw the specimen from the PICC line.
C. draw the specimen from one of the ankles.
D. ask a nurse to collect the specimen.

A

D. ask a nurse to collect the specimen.

This scenario is a scope of practice example. The medical assistant should ask a nurse to draw the sample. PICC line draws are outside an entry level MA’s scope of practice. It should be noted that a facility may offer special training for PICC line draws, but specific training must be completed and competency assessed before any personnel collect such specimens. Performing a venipuncture in the left arm is not an option because the patient’s left breast has been removed (it is not advisable to draw blood from an arm on the same side of a mastectomy). It is easier on the patient to have a nurse collect the specimen from the PICC line instead of enduring a venipuncture in an ankle.

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250
Q

A phlebotomist has received a requisition for a PT/aPTT to evaluate the patient for Von Willebrand’s disease. Because of the patient’s potential diagnosis, the phlebotomist should be sure to:

A. hold pressure on the draw site until bleeding has stopped.
B. call the doctor to confirm collection site.
C. collect the specimen from the hand to avoid edema.
D. use a blood pressure cuff to apply consistent pressure.

A

A. hold pressure on the draw site until bleeding has stopped.

Von Willebrand disease is an inherited condition that can cause extended or excessive bleeding. Those affected have deficient amounts or impaired von Willebrand factor, a protein important to the clotting process. Thus, the phlebotomist must hold steady pressure on the venipuncture site until all bleeding has stopped. The collection site does not need confirmation from anyone, as the disease would not affect site selection. Edema is not a problem, and use of a blood pressure cuff could force more bleeding if applied after the draw.

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251
Q

The medical assistant is asked to draw blood from a patient with an I.V. whose opposite, left arm is inaccessible. Drawing blood from which of th
e following sites would be appropriate without a physician’s approval?

A. Draw from the ankle
B. Draw from the I.V. line
C. draw from the right arm proximal to the I.V. site
D. draw from the right arm distal to the I.V. site

A

D. draw from the right arm distal to the I.V. site

Collecting blood distal to the I.V. site prevents contamination of the sample by the intravenous solution. Medical assistants are not permitted to collect samples from an I.V. line and may not draw from an ankle vein without physician’s approval.

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252
Q

When inserting a needle during venipuncture, the bevel should be in which of the following positions in relation to the vein?

A. up
B. down
C. left
D. right

A

A. up

Positioning the needle bevel (slanted opening at the end of needle) up helps to maintain the integrity and position of the vein. If the bevel was down or to the left or right, it would not be as easy to hit the vein, and could cause damage to the tissue.

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253
Q

When performing a venipuncture on an infant, the amount of blood taken from the infant should be monitored to avoid:

A. septicemia
B. polycythemia
C. venous thrombosis
D. anemia

A

D. anemia

The removal of just 10 mL of blood from an infant can result in a 10% loss of total blood volume and lead to iatrogenic anemia caused by blood collection. This is most serious in the first week of life. For this reason, the amount of collected blood must be carefully logged over time. Septicemia is not related to the amount of blood, but to the introduction of microorganisms into the bloodstream. Polycythemia (an abnormal proliferation of blood cells) is a hereditary condition. Venous thrombosis refers to blood clots in the veins, which may occur with indwelling catheterization but are typically not connected to venipuncture.

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254
Q

Which of the following characteristics applies to veins:

A. Transports blood from peripheral tissues directly to the lungs
B. Carry blood that is normally blue in color
C. Have thicker walls than arteries
D. Have valves to prevent backflow of blood

A

D. Have valves to prevent backflow of blood

Veins have valves which maintain the unidirectional flow of blood, even against gravity. Veins are also the blood vessels which carry the blood from peripheral tissues towards heart. They carry the deoxygenated blood, which is bluish in color and for the same reason veins appear blue.

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255
Q

After selecting the appropriate location to collect a blood sample, how many inches above that location should the phlebotomist fasten the tourniquet?

A

3 to 4 inches

Tourniquets are used to make it easier to locate veins by causing them to become distended and easier to palpate. This occurs because the tourniquet impedes venous blood flow right (i.e., below the application site) but does not impede arterial blood flow. Most phlebotomy experts recommend a tourniquet be applied approximately 3 to 4 inches above the site of blood collection for optimum palpation in venipuncture. Placing a tourniquet too far away will not impede blood flow sufficiently to help with palpation, but too close may cause hemoconcentration, possibly affecting the ratio of cellular components to plasma and laboratory test results.

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256
Q

Which of the following statements best describes the reason antecubital veins are most desirable to use when performing venipuncture?

A. These veins are more flexible and allow for large bore needles.
B. These veins have thin walls, making it easier to penetrate with the needle.
C. The tissue surrounding these veins is less sensitive, making the procedure less painful.
D. The veins are the most superficial and are therefore easier to see.

A

C. The tissue surrounding these veins is less sensitive, making the procedure less painful.

Of the three veins in the antecubital area acceptable for venipuncture, the median cubital vein (in the middle) is the vein of choice for four reasons: 1) it’s more stationary; 2) puncturing it is less painful to the patient; 3) it’s usually closer to the surface of the skin; and 4) it isn’t nestled among nerves or arteries.

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257
Q

While performing a venipuncture, immediately before removing the needle, the medical assistant should

A

release the tourniquet.

Right before the medical assistant removes the needle, he/she should release the tourniquet. If the tourniquet is left on for too long, blood flow to the extremity could be impaired. Activating the needle safety mechanism, inverting the evacuated tubes, and applying a gauze dressing are all actions that need to be taken after the tourniquet is released and the needle is removed.

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258
Q

Place the following steps in the correct sequence when preparing to perform a venipuncture.
-apply tourniquet
-palpate the antecubital space of the arm
-identify the patient and explain the procedure
-wash hands and put on gloves
-locate an acceptable vein

A

-identify the patient and explain the procedure
-wash hands and put on gloves
-apply tourniquet, palpate the antecubital space of the arm
-locate an acceptable vein

The standard order of preparation calls for identification of the patient before continuing with the phlebotomy. Then explain the procedure and prepare yourself. Apply the tourniquet, palpate, and decide on an acceptable vein.

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259
Q

A phlebotomist has received a requisition to collect a blood specimen on patient in isolation. When entering the patient’s room, which should the phlebotomist do first?

A. put on the gloves
B. put on the mask
C. put on the gown
D. put on gloves, a mask, and a gown. The order is not important.

A

C. put on the gown

The phlebotomist should put on the gown, followed by the mask and gloves. To reduce the risk of contaminating oneself with infectious agents, the order of removal of personal protective equipment is important. As a rule, remove items in the following order: gloves, mask, then gown.

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260
Q

A phlebotomist has received a requisition to collect a blood culture. Using a butterfly, three milliliters of blood is collected. Into which of the following bottles is the proper dispensation of the specimen?

A. place all three mLs in the aerobic bottle
B. place all three mLs in the anaerobic bottle
C. place 1.5 mLs in the aerobic bottle followed by 1.5 mLs in the anaerobic bottle
D. recollect the specimen

A

A. place all three mLs in the aerobic bottle

Since the phlebotomist was only able to obtain three milliliters of blood, place all three mLs in the aerobic bottle. The aerobic bottle would be the first bottle to innoculate if there is limited sample. It is not advisable to split the innoculation of 3 total mLs into both bottles since it would not adequately innoculate either bottle. The fact that a butterfly was used in this instance indicates that the patient was probably a hard stick, thus attempting a recollection is not the first course of action here. The first course of action is to best utilize the sample that was collected by dispensing all of it into the aerobic bottle.

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261
Q

A phlebotomist inserts a needle into a patient’s vein and notices there is no blood flow into the tube. The needle is positioned against the wall of the vein. How should the phlebotomist proceed?

A. Retract the needle slightly, remove the tube, and insert needle deeper
B. Relax the needle’s angle slightly, and insert new tube
C. Withdraw the needle completely, and begin procedure again from the beginning
D. Insert the needle deeper in the opposite direction, and insert new tube

A

B. Relax the needle’s angle slightly, and insert new tube

If the needle is believed to be positioned against the vein wall, sometimes relaxing the needle’s angle slightly will bring blood into the blood collection tube. In case the tube’s vacuum was compromised, using a new tube should provide blood flow. Retracting the needle might pull it out of the vein entirely. Starting over subjects the patient to the discomfort of another needle stick, and inserting the needle deeper may cause the needle to move through the vein entirely.

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262
Q

Capillary blood specimens are typically collected on patients that:

A. are extremely obese.
B. are dehydrated.
C. have poor peripheral circulation.
D. have peripheral edema.

A

A. are extremely obese.

Capillary blood samples are advisable on patients when veins are not palpable, which includes patients who are morbidly obese, among others. A phlebotomist should never just “hope for the best” if a vein cannot be located.

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263
Q

Capillary blood specimen collections are contraindicated in patients with:

A. peripheral edema.
B. severe burns.
C. extreme obesity.
D. very difficult veins.

A

A. peripheral edema.

Patients with peripheral edema have a great deal of fluid in their tissue. Collection of capillary blood would provide a sample that is likely to be highly diluted with tissue fluid, affecting laboratory test results. Capillary testing would be a choice for the other patient conditions.

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264
Q

When performing a fingerstick on a patient, the phlebotomist must pay close attention to the extremity that has been compromised by:

A. dry skin, bug bites, and coldness.
B. circulation, swelling, and infection.
C. swelling, infection, and dry skin.
D. circulation, dry skin, and infection.

A

B. circulation, swelling, and infection.

When performing fingersticks, dry skin and bug bites would not cause problems in collection or recovery from collection. Thus, the only reasonable answer is circulation, swelling, and infection. If there is little circulation, blood flow may be greatly diminished. If the finger is swollen or appears infected, the phlebotomist risks further damage and pain to the patient.

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265
Q

After a patient’s skin is punctured to obtain a blood glucose level, what should be the phlebotomist’s next step?

A. Use the first drop of visible blood, and place it onto the test strip.
B. Use an alcohol pad to wipe away the first drop.
C. Use a sterile gauze pad to remove the first drop.
D. Squeeze the fingertip, and place the large blood drop onto the test strip.

A

C. Use a sterile gauze pad to remove the first drop.

It’s important to wipe off the first drop of blood in any capillary collection, as this drop may include sufficient tissue fluid to influence test results. Using a sterile gauze pad helps to prevent infection without inhibiting blood flow. Using an alcohol pad might affect test results and is likely to cause discomfort. Squeezing the fingertip might increase the dilution of the sample with tissue fluid.

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266
Q

A patient with an order for a blood draw presents with burns covering both arms. Which of the following is the medical assistant’s best option for collecting the largest amount of blood for this patient?

A. microtainer tube
B. capillary tube
C. PKU (Guthrie) card
D. evacuated tube

A

A. microtainer tube

A microtainer tube would be the best choice in this case. If a patient has burns covering both arms, a routine venipuncture from a brachial vein is not an option. The person collecting the blood will have the best chance at getting the highest volume of blood from a smaller vein using a microtainer tube (has less vacuum pressure than a regular sized tube). There are many ways to collect blood, and using a evacuated tube is generally the best method. But in case of a burn, the best procedure would be to do a capillary finger stick and then use a microtainer tube which works on the same principle. A PKU is collected on a Guthrie blot card and is only for newborn screening.

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267
Q

For which of the following patients is the use of an adhesive bandage contraindicated?

A. adult with hemophilia
B. immunocompromised child
C. adolescent with sickle cell anemia
D. newborn with hyperbilirubinemia

A

D. newborn with hyperbilirubinemia

The person collecting a blood sample from a newborn with hyperbilirubinemia would not use an adhesive bandage post-stick. Bleeding would be stopped by direct pressure and no bandage would be utilized. It is not recommended to use a bandage on children under two years of age because it could introduce a choking hazard if the child works the bandage loose. Bandaging a newborn’s foot is a controversial issue because of skin sensitivity and potential bandage aspiration. Sensitivity is of particular concern in newborns with hyperbilirubinemia as they must endure multiple sample collections. Still, the incision should be monitored for bleeding and inflammation. It would be acceptable to use an adhesive bandage on the other patients in this example unless there was an indication specified, such as a latex allergy. After drawing an adult with hemophilia, the phlebotomist should monitor the venipuncture site to ensure a platelet plug has formed to stop bleeding before bandaging the patient. There are no additional requirements for using a sterile adhesive bandage on an immunocompromised child or an adolescent with sickle cell anemia.

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268
Q

The medical assistant is collecting a sample on a 2 year old outpatient by finger stick. Following the collection, the medical assistant holds firm pressure on the site until bleeding has stopped. How should the medical assistant proceed?

A. Put a cartoon character bandage on the site.
B. Bandage with a pressure wrap.
C. Bandage with gauze and tape.
D. Do not bandage the site.

A

D. Do not bandage the site.

If the child has shown evidence of wanting to touch everything in sight, the phlebotomist should not add a bandage to the list of things within his reach as a 2 year old could easily decide to put it in his mouth. Putting a smiley face on the bandage might make it even more enticing. A pressure dressing is unwarranted if firm pressure was held on the site until bleeding stopped. Bandages are not biohazards prior to being used, but only become so when in contact with blood.

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269
Q

Forceful shaking of blood in an evacuated collection tube will cause which of the following complications?

A. hemostasis
B. hemoconcentration
C. hemolysis
D. contamination

A

C. hemolysis

Hemolysis is the breakdown/damage of blood cells and could end in an unusable specimen and costly re-draw for the patient. Hemostasis is when bleeding is stopped, hemoconcentration is the loss of plasma, and contamination is when something dirty causes the material to be unusable.

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270
Q

To help prevent a hematoma at the site after drawing blood, which of the following actions does the medical assistant take?

A. ask the patient to make a fist
B. clean the site with an alcohol prep
C. apply direct pressure with cotton gauze
D. have the patient bend the elbow to hold cotton gauze on the site

A

C. apply direct pressure with cotton gauze

To promote clotting and help prevent the leakage of blood outside of the vein (hematoma or bruise), the medical assistant should apply direct pressure with cotton gauze. Asking the patient to make a fist, cleaning the site with an alcohol prep, or having the patient bend the elbow will not prevent a hematoma from forming.

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271
Q

After performing a venipuncture on a patient the medical assistant notices the patient is bending his elbow to hold the gauze in place. This action is contraindicated because bending the elbow is likely to:

A. create a hematoma.
B. cause hemostasis.
C. cause bacterial infection.
D. result in hemorrhage.

A

A. create a hematoma.

If adequate pressure is not applied following a venipuncture, a hematoma can form via the transfer of blood from the vein into the surrounding tissue. Proper procedure would be to keep the arm straight and apply direct pressure until bleeding stops.

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272
Q

At what time should a test tube be labeled with the patient’s identification?

A. before entering the patient’s room
B. after leaving the patient’s room
C. before leaving the patient’s room, before drawing the blood
D. before leaving the patient’s room, after drawing the blood

A

D. before leaving the patient’s room, after drawing the blood

Three crucial identification steps in phlebotomy must be performed in this sequence without interruption—(1) positively identifying the patient, (2) collecting the patient’s blood into tubes, and (3) labeling the tubes immediately afterward. Any change in this sequence or any significant interruption between steps has been linked to significantly increased chances for error.

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273
Q

After a phlebotomist has successfully followed all the steps for blood collection, the patient informs the phlebotomist that he tends to bleed longer than the average person. What would be the next course of action for the phlebotomist?

A. confirm hemostasis and apply paper tape
B. apply extra gauze with non-adhering tape and wait for hemostasis
C. confirm hemostasis and apply gauze and non-adhering tape
D. apply gauze and tape and tell patient not to bend his arm for 20 minutes

A

A. confirm hemostasis and apply paper tape

A proper phlebotomy procedure includes confirmation of hemostasis, regardless of whether or not a patient bleeds longer than normal. This definitely applies to this case when a patient admits a tendency to bleed longer than the average person.

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274
Q

After a phlebotomy draw, the phlebotomist realizes the tourniquet was on the patient’s arm for an extensive length of time. Which of these is the most common complication?

A. Hemolysis
B. Hemoconcentration
C. Hematoma
D. Hematocrit

A

B. Hemoconcentration

Hemoconcentration is decrease in the volume of plasma in relation to the number of red blood cells. Prolonged tourniquet use impedes circulation and will cause this to happen, but will likely not cause hemolysis or a hematoma. Hematocrit is a measure of the volume of red blood cells in a whole blood sample, and is not a physiological complication at all.

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275
Q

The patient reports feeling faint, and slumps forward during a venipuncture. After calling for assistance, which of the following actions should the medical assistant take next?

A. remove the needle
B. remove the tourniquet
C. continue obtaining the specimen
D. activate the needle safety mechanism

A

B. remove the tourniquet

The procedure should be discontinued immediately, with the initial step of releasing the tourniquet. The needle would also need to be removed, but the tourniquet should be removed first because it is causing pressure to the vein. Since the needle is being removed, activating the needle safety mechanism before removing the tourniquet would not be appropriate. The medical assistant should not continue obtaining the specimen, because the patient is clearly not tolerating the procedure.

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276
Q

The medical assistant collects blood for a test that requires a blood smear. What is the terminology that would indicate that the sample clumped (therefore requiring a redraw)?

A. coagulation
B. thrombocytosis
C. hemolysis
D. thrombosis

A

A. coagulation

Coagulation is a term that describes how blood clots (changes from a liquid to a clump or solid). Sometimes if the person performing a phlebotomy procedure fails to adequately mix the blood within a tube, the anticoagulant does not fully work and the sample will have clumps/clots. Thrombocytosis describes a disorder that occurs when the body produces too many thrombocytes (a.k.a. platelets). Hemolysis is a term used to indicate destruction of red blood cells. Thrombosis indicates the clotting of blood within a blood vessel (not a test tube).

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277
Q

A syringe is preferred over a vacuum collection device when:

A. the patient’s veins are fragile.
B. the sample must be drawn from a large antecubital vein.
C. many tests have been ordered and multiple tubes must be drawn.
D. collecting a sample for newborn PKU screening.

A

A. the patient’s veins are fragile.

A needle and syringe would be chosen over a vacuum collection device when a patient has fragile veins. The vacuum pressure of evacuated tubes can collapse small or fragile veins such as those on the back of the hand. When many tests requiring multiple tubes are collected, vacuum devices are preferred. A capillary puncture would be indicated for a newborn screening PKU test since it is collected on filter paper.

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278
Q

After centrifuging a blood specimen, the medical assistant notes the serum has a reddish appearance. Which of the following has occurred?

A. The finding is normal.
B. The specimen is contaminated with neutrophils.
C. A buffy coat has formed and discolored the serum.
D. The specimen is hemolyzed

A

D. The specimen is hemolyzed.

Normal serum should be amber-colored. If it’s reddish in appearance, the specimen is hemolyzed. The reddish color is caused by broken red blood cells, not neutrophils (which are white blood cells). The buffy coat is the layer of white blood cells and platelets that forms in whole blood between the plasma and the red blood cells. This question refers to serum, which is the liquid layer of clotted blood (the white blood cells/platelets would be contained within the clot).

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279
Q

The laboratory requisition indicates that you are to collect a venous blood specimen for hematology CBC testing, serum chemistry testing, and coagulation studies. What is the proper order of collection for these tubes?

A. Red, light blue, lavender
B. Yellow, red, light blue
C. Light blue, red, lavender
D. Red, lavender, yellow

A

C. Light blue, red, lavender

Light blue (coagulation studies), red (serum chemistry), then lavender (hematology CBC) tubes follows CLSI established order of draw.

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280
Q

The phlebotomist is drawing blood from a patient that is taking blood thinners. Which of the following is a necessary piece of additional equipment to have at the drawing station?

A. paper tape
B. elastic gauze
C. non-adhering bandage
D. adhesive tape

A

C. non-adhering bandage

Non-adhering bandage material would be helpful for patients on anticoagulant therapy who may bleed more extensively than typical patients after venipuncture. It is necessary to contain the bleed with a bandage, but adhesive might bruise once removed from a patient who has anticoagulated blood.

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281
Q

A centrifuge functions in which of the following ways?

A. slowly warms a refrigerated blood specimen to room temp
B. magnifies cellular blood components
C. measures the amount of glucose in a patient’s blood
D. rotates to separate components of a patient’s blood

A

D. rotates to separate components of a patient’s blood

A centrifuge rotates to separate components of a patient’s blood. Depending on specimen requirements for a particular test, certain samples must be processed by centrifugation to maintain the integrity for testing. A centrifuge does not serve as a specimen warmer, nor does it magnify sample components (microscopes are used for magnification). Glucose measurements are obtained by analyzing the sample on a glucose meter or designated laboratory instrument, not the centrifuge.

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282
Q

The phlebotomist should send a specimen collected in a yellow stopper tube with SPS additive to which of the following laboratory departments?

A. microbiology
B. immunohematology
C. chemistry
D. hematology

A

A. microbiology

Blood cultures are collected in yellow-top tubes with SPS (sodium polyanethole sulfonate), a constituent in blood culture media used to grow bacteria from patients suspected of bacteremia, i.e. bacteria in the blood. SPS prevents the patient’s blood from killing any bacteria in the sample through the blood’s own immune response to infection, allowing the bacteria to multiply so they can be identified. Additional antimicrobial susceptibility testing can help the physician in prescribing antibiotics.

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283
Q

Which of the following tube tops contain silica particles to enhance clotting and a thixotropic gel to assist in the separation of serum and blood cells?

A. Marbled red and grey
B. Lavender
C. Green
D. Blue

A

A. Marbled red and grey

Marbled red and gray top tubes contain silica particles enhance the clot formation of whole blood. When the sample is centrifuged, the gel will form a barrier between the serum and blood cells, with the serum portion on top. Lavender, green, and blue topped tubes all have anticoagulants that inhibit the clotting process.

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284
Q

Which of the following Vacutainer tubes is routinely used for hematology testing?

A. Red-topped
B. Green-topped
C. Yellow-topped
D. Lavender-topped

A

D. Lavender-topped

Hematology is a general term or branch of medicine that studies blood, the organs that form blood, and blood disorders and diseases. The most common hematology test is a complete blood count (a.k.a. CBC- collected in a lavender topped tube), often ordered with a cell differential. The other tube options listed in this example are generally collected for chemistry testing, serology testing, and blood cultures.

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285
Q

Which of the following tests is required in all 50 states to screen newborns for metabolic disease?

A. HIV
B. RSV
C. PKU
D. Rh Factor

A

C. PKU

The government has mandated newborn screening for the purpose of early diagnosis and treatment of Phenylketonuria (PKU). It is an inherited disease that may lead to mental retardation if not detected. The specimen for the test is usually collected in the newborn nursery via heel stick between 48-72 hours of life.

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286
Q

Which of the following forms is the medical assistant responsible for having the patient sign when a specimen is being collected for substance abuse screening for employment?

A. advance directive
B. chain-of-custody
C. informed consent
D. release of medical Information

A

B. chain-of-custody

A Chain-of-custody form is used to maintain a legal record of individuals who have had physical possession of the specimen. It prevents the possiblity of tampering. An Advance Directive is a legal document that allow someone to spell out medical decisions about end-of-life care ahead of time. Informed Constent recognizes the need of a patient to know about a procedure, surgery, or treatment, before deciding whether to have it. No medical information may be released without proper authorization (Medical Release form) from the patient or legal guardian, currently dated and signed.

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287
Q

During processing, the centrifuge rotor lid should be kept:

A. closed to maintain an airtight seal.
B. unlocked to promote safe access to contents.
C. open to allow optimum visibility.
D. partially vented to release pressure.

A

A. closed to maintain an airtight seal.

To ensure safety, the lid of a centrifuge should remain closed, locked and sealed until the rotor reaches a complete stop. A centrifuge is not a pressure device, therefore venting is not appropriate. The lid should be closed, locked and sealed while in operation to contain all contents should a tube break and disperse sample and/or glass (or other parts) around the inside of the centrifuge.

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288
Q

Which of the following actions by the medical assistant demonstrates safe use of a centrifuge?

A. Ensure all specimen tubes are uncapped.
B. Open at timed intervals to monitor proper function.
C. Open the centrifuge during operation to ensure the separation of blood cells from serum.
D. Balance the tube load to prevent breakage.

A

D. Balance the tube load to prevent breakage.

It is important to properly balance a centrifuge, equally distributing the samples. An imbalance of weight could cause the centrifuge core to break while spinning, and/or cause damage to the rotors, brushes, or other components. The shaking of an imbalanced centrifuge could also lead to tube breakage. Tubes within a centrifuge should be capped at all times (to contain all samples and aerosols). It is not necessary to stop the centrifuge to make sure samples are separating or to monitor function.

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289
Q

In which of the following time frames should a tourniquet be routinely released on a patient while performing a blood draw?

A. within 30 seconds
B. within one minute
C. within three minutes
D. within five minutes

A

B. within one minute

The standard time limit for having a tourniquet on a patient is one minute. Inaccurate laboratory test results may occur if a tourniquet is not removed within one minute. When a tourniquet is applied, the local blood flow is stopped. This leads to concentration of the blood and blood entering the surrounding tissue. This may result in falsely high values for all protein-based analytes, increased packed cell volume, and changes in other cellular elements. The most current edition of the CLSI Procedures for the Collection of Diagnostic Blood Specimens by Venipuncture, H3-A6, states that the tourniquet application for preliminary vein selection should not exceed one minute. For most patients, it is easy to release the tourniquet within the one-minute period. Most veins are easily located and the venipuncture procedure can be completed quickly.

290
Q

A medical assistant has active symptoms of the common cold. Under which of the following conditions may he perform venipuncture?

A. The medical assistant may not perform venipuncture with an active cold.
B. The medical assistant may perform venipuncture provided the patient is wearing a mask.
C. The medical assistant may perform venipuncture provided he is wearing a mask and afebrile.
D. The medical assistant may perform routine venipuncture as usual

A

C. The medical assistant may perform venipuncture provided he is wearing a mask and afebrile. (no fever)

It is not uncommon for people to be able to work with the common cold. However, it is important for medical personnel to use good judgment and not transmit diseases to their patients. Medical personnel should take precautions and handle patient contact in a responsible manner. They should not have patient contact if they are febrile, since that is when colds are highly contagious. In this instance, the medical assistant may perform venipuncture provided he/she is wearing a mask and afebrile. The medical assistant should wear the mask to keep from transmitting the cold via coughing or sneezing on a patient.

291
Q

Which of the following is an appropriate alternative to using a rubber tourniquet when attempting a venipuncture on a known patient who is difficult to obtain a sample from?

A. blood pressure cuff
B. non-adherent gauze
C. hypoallergenic tape
D. elastic bandage

A

A. blood pressure cuff

The only acceptable choice among the listed options is the blood pressure cuff. Occlusion pressure may be adjusted as needed as an alternative to ensure circulation. In compliance with CLSI (Clinical and Laboratory Standards Institute) standards, the blood pressure cuff can provide uniform constriction, as long as the phlebotomist doesn’t inflate the cuff beyond 40 mm of mercury.

292
Q

The physician orders a sedimentation rate for a patient recovering from an infection. This is indicated on the lab requisition as which of the following?

A. EBV
B. ESR
C. CRP
D. INR

A

B. ESR

The Erythrocyte Sedimentation Rate (ESR) is a common test to detect inflammation by measuring the rate at which red blood cells settle to the bottom of a tall, thin tube. Since inflammation can cause cells to clump, these clumps are heavier than single cells and settle more quickly. The test measures the distance settled in one hour. This test is most useful in combination with other more specific laboratory tests. EBV = Epstein Barr Virus (causes a number of diseases, including infectious mononucleosis) CRP = C-Reactive Protein ( appears with inflammation in the body) INR = International Normalized Ratio (a measure of coagulation)

293
Q

Venipuncture on the foot is performed in which of the following locations?

A. medial plantar surface
B. posterior curvature
C. dorsal pedis
D. anterior curvature

A

C. dorsal pedis

Basic anatomy, rationale not applicable.

294
Q

What is the laboratory abbreviation for calcium?

A

Ca

Ca is the scientific abbreviation for calcium. The laboratory uses scientific abbreviations from the Periodic Table of Elements. CA = cancer, carcinoma. Calorie = cal. CAL can indicate many things, but is not the general abbreviation for calcium.

295
Q

Which of the following items is more commonly found on a phlebotomy tray?

A. multi-sample needle
B. normal Saline
C. 5/8 inch needle
D. sterile water

A

A. multi-sample needle

Of the choices provided, only the multi-sample needle would be commonly found on a phlebotomy tray. The typical length of such a needle varies from 1 to 1.5 inches, much longer than the 5/8 inch needle commonly used for injections. Neither sterile water nor saline are used in typical phlebotomy procedures, but do have other uses. Sterile water may be used in rehydrating a medication for injection. Normal saline (0.90% solution of Sodium Chloride or NaCl) may be used intravenously (IV).

296
Q

The medical assistant is instructed to perform a capillary stick for newborn screening. Which of the following collection devices should the medical assistant use?

A. heel stick lancet
B. needle and syringe
C. evacuated tube
D. finger stick lancet

A

A. heel stick lancet

The heel stick lancet (e.g., Tenderfoot) is required for infants. If a heelstick in an infant is being performed, the phlebotomist should apply a warming device for approximately 3-5 minutes to the heel to increase blood flow to the area, which will facilitate the collection of the capillary specimen. The bones of the distal phalanx (located in the thickest part of the finger) may be injured or damaged by a traditional finger stick lancet puncture.

297
Q

Which of the following sites should the medical assistant use for newborn screening blood collection?

A. plantar surface of the heel
B. antecubital fossa
C. superficial scalp vein
D. lateral surface of the great toe

A

A. plantar surface of the heel

A heel stick should be performed on the lateral or medial portions of the plantar surface of the heel-skin surface (left and right). Never stick the center area of heel, the arch, or the back of the heel. Avoid puncturing the bone by targeting the plantar surface. Draw an imaginary line starting in the middle of the big toe to the back of the heel. Then draw another imaginary line between the small toes to the back of the heel. The proper collection sites will be the fleshy portions outside those lines and below where the arch meets the heel. The anteromedial aspect, lateral surfaces and plantar curvature do not provide good flesh for a proper collection.

298
Q

A 2 week old infant has been brought to the lab for a repeat PKU/neonatal screening. Which of the following collection procedures is appropriate to collect the specimens?

A. venipuncture using evacuated tube system
B. venipuncture using winged infusion set
C. capillary using dermal puncture lancet
D. capillary using heel puncture lancet

A

D. capillary using heel puncture lancet

PKU is a neonatal screening test collected on a blot card. The recommended method of blood collection on infants less than a year old is via capillary (thus eliminating the venipuncture choices). A capillary collection using heel puncture lancet would be the correct choice in this situation. The heel puncture lancet would go the proper depth on an infant (there are even different sizes of lancets available for premature vs. term infants).

299
Q

Which patient description is correctly matched with the appropriate site selection?

A. A 53-year old female that has had a double mastectomy has a specimen collected on the palmar side of the wrist.
B. A two-day old male has a specimen collected from central section of the plantar surface of the heel.
C. A two-year old female has a specimen collected from the palmar surface of the distal phalanx of the fifth finger.
D. A 53-year old male with a central line has a specimen collected from the dorsal side of the hand.

A

D. A 53-year old male with a central line has a specimen collected from the dorsal side of the hand.

Patients with central lines would be candidates for specimen collection from dorsal side of the hand. Venous samples are not collected from the palmar side of the wrist; veins are accessible from the dorsal side. Fingersticks are not performed on newborns as the blade depth could injure nerves in the fingertips and blood would be difficult to extract. Heel sticks may be performed on newborns, but not in the central section of the plantar surface. Nerve and/or tissue damage could result.

300
Q

A medical assistant needs to draw a bilirubin on a jaundiced infant. The medical assistant should:

A. collect the specimen in an amber tube to protect from light.
B. wrap the specimen in a heel warmer to keep at body temperature.
C. chill the specimen to slow metabolism and stabilize the analyte.
D. run the specimen STAT.

A

A. collect the specimen in an amber tube to protect from light.

Bilirubin is a photo-sensitive analyte (can degrade by as much as 50% with an hour of light exposure). A specimen submitted for bilirubin testing should be collected in an amber tube which will protect it from light (a regular tube wrapped in aluminum foil could also be acceptable). It is not necessary to keep the specimen warm with a heel warmer, nor is it necessary to chill the specimen to slow metabolism and stabilize the specimen. As long as the specimen is properly collected, protected from light, and handled according to normal serum protocol, it can be run as routine, thus Stat analysis is not necessary.

301
Q

Which of the following evacuated tubes should the medical assistant select for collection of electrolytes?

A. blue-top
B. green-top
C. grey-top
D. lavender-top

A

B. green-top

A green top tube contains heparin. Green tops are used for collection of heparinized plasma or whole blood for special tests. Note: After the tube has been filled with blood, the tube is inverted several times to prevent coagulation. Note: Green top tubes can contain ammonium, lithium, and sodium in addition to the heparin. In this instance, lithium heparin would be the green-top of choice (and sodium heparin would NOT be used for an electrolyte test). Electrolytes can also be collected in a red-top tube.

302
Q

After several minutes of searching the medical assistant can only palpate a small vein. The patient is prepared and the venipuncture is performed. The blood is filling the tube, but slows and then stops even though the patient and medical assistant remained still. Which of the following actions should the medical assistant take?

A. Advance the needle slightly because the needle is no longer in the vein.
B. Pull back slightly because the needle has gone through the vein.
C. Use a smaller tube because the vein has collapsed.
D. Slightly turn the needle because the bevel is partly through the vein.

A

C. Use a smaller tube because the vein has collapsed.

Since blood was once filling the tube, the needle was once in the vein. Since the phlebotomist knew this was a small vein at palpation, the fragility of the vein may have caused the vein to collapse if the vacuum of a regular size collection tube was too strong. Putting a smaller tube on the multi-sample needle would decrease the force of the vacuum pulling blood from the vein. If blood flowed easily again, problem is solved! Presuming the phlebotomist had a steady hand during the draw, the other causes could be ruled out. Since blood filled the tube normally for a time and slowed to a stop, there is no reason to believe the needle had been moved. And if the bevel was still in the vein at all, blood would still be able to trickle into the tube.

303
Q

After the phlebotomist puts on latex gloves and ties a non-latex tourniquet on the patient’s arm, the patient indicates that he is highly allergic to latex. Which of the following is the phlebotomist’s best course of action?

A. Remove the tourniquet, change to non-latex gloves and proceed with the same tourniquet.
B. Change to non-latex gloves and use a new tourniquet.
C. Wash hands, change to non-latex gloves, and proceed with the same tourniquet.
D. Remove the tourniquet, wash hands, change to non-latex gloves and use a new tourniquet.

A

D. Remove the tourniquet, wash hands, change to non-latex gloves and use a new tourniquet.

The key here is not to expose the patient to latex. The phlebotomist should remove the tourniquet that is on the patient (taking care not to touch the patient with anything latex). Washing the hands removes any residual latex that may be on the skin. Non-latex gloves should then be put on, and a new non-latex tourniquet should be used.

304
Q

Which of the following arteries provides direct blood flow to the foot?

A

dorsalis pedis

The dorsalis pedis artery is located on the upper surface (dorsal region) of the foot, and provides direct blood flow to the foot. The popliteal artery is located behind the knee, the brachial artery is in the arm, and the femoral artery is in the thigh.

305
Q

The medical assistant is educating the patient on fasting diet requirements prior to a glucose tolerance test. Which of the following is the minimum time frame the patient must remain NPO before the start of the test?

A. 12-24 hours
B. 8-12 hours
C. 1-2 hours
D. 2-4 hours

A

B. 8-12 hours

To ensure accuracy of the blood test results, the patient must remain NPO for 8-12 hours prior to the test. Gum chewing, eating mints, and/or smoking are not allowed. Sips of water may be permitted depending on the provider NPO policy.

306
Q

The phlebotomist needs to draw routine labs. The skin preparation for this procedure would be.

A. Sterilize the site by using a circular motion from the center to the periphery.
B. Disinfect the site by using a circular motion from periphery to center
C. Cleanse the site by using a circular motion from center to periphery
D. Sterilize the site by using a circular motion from periphery to center

A

C. Cleanse the site by using a circular motion from center to periphery

Phlebotomists cleanse the selected venipuncture site before routine lab draws. Cleansing is accomplished by moving the alcohol pad in a circular motion from the center to the periphery of the puncture site. The alcohol pad is sterile at first touch to the patient’s skin and thereafter will contain surface bacteria from the skin. If a blood culture is ordered, disinfection is required before the collection; disinfection devices can vary among institutions, but often include an isopropyl pad and providone iodine swab and possibly the PREP method (70% isopropyl/10% acetone scrub and povidone iodine dispenser). Total sterilization of the skin is not possible.

307
Q

When performing a skin puncture on an infant what is the preferred site?

A. The anteromedial aspect of the heel
B. The plantar surface of the heel
C. The lateral surface of the heel
D. The plantar curvature of the heel

A

B. The plantar surface of the heel

The heel of an infant is the recommended skin puncture site. Avoid puncturing the bone by targeting the plantar surface. Draw an imaginary line starting in the middle of the big toe to the back of the heel. Then draw another imaginary line between the small toes to the back of the heel. The proper collection sites will be the fleshy portions outside those lines and below where the arch meets the heel. The anteromedial aspect, lateral surfaces and plantar curvature do not provide good flesh for a proper collection.

308
Q

When performing a CBC on a six year old, the parent insists upon using an anesthetic at the venipuncture site. Which would be correct?

A. lidocaine Jelly
B. xylocaine jelly
C. EMLA
D. TAC

A

C. EMLA

EMLA is the topical anesthetic of choice for pediatric venipuncture. The other anesthetic choices in this question are not typically available to or used by phlebotomists. EMLA Cream (lidocaine 2.5% and prilocaine 2.5%) is an emulsion, with a mixture of lidocaine and prilocaine.

309
Q

The physician orders a hemoglobin level to be checked on a 2-month-old patient. Which of the following sites should the medical assistant use to obtain the specimen?

A. lateral fingertip
B. antecubital space
C. heel of the foot
D. superficial scalp vein

A

C. heel of the foot

The heel of the foot is the recommended site to obtain a capillary sample on infants less than one year. The lateral (outside) or medial (inside) planter surface of the heel should be used for heel stick puncture. Never puncture other areas on the heel, as injury and /or nerve damage can occur.

310
Q

Which of the following is a likely complication from repeated phlebotomy procedures in the same area?

A. thrombosis
B. sclerosed veins
C. petechiae
D. varicose veins

A

B. sclerosed veins

Repeated punctures in a vein would cause hardening of the vessel tissue, known as sclerosis. Thrombosis refers to clot formation. Petechiae are tiny red or purple spots on the skin caused by broken capillaries. Varicose veins are caused by weakened valves and veins in the legs. One-way vein valves typically keep blood flowing from the legs up toward the heart, but when they don’t work properly, blood collects in the legs and pressure builds. The veins become weak, large, and twisted.

311
Q

While performing a venipuncture in the antecubital space, the patient verbalizes an extreme amount of pain and the blood in the collection tube is noted to be bright red. Which of the following sites is most likely to have been inadvertently punctured?

A. brachial artery
B. basilic vein
C. cephalic vein
D. ulnar artery

A

A. brachial artery

The brachial artery is most likely punctured, because it is a large artery and the bright red bleeding and fast, pulsating movement indicates arterial blood flow and not venous. The brachial artery runs in the antecubital space, and would cause a lot of pain if it was punctured. The medical assistant should apply pressure to the site for at least 5 minutes to ensure that clotting occurs.

312
Q

While performing a venipuncture using an evacuated tube, a small amount of blood enters the tube and then stops. Which of the following conditions is likely to lead to this?

A. collapsing vein
B. hematoma
C. rolling vein
D. sclerosed vein

A

A. collapsing vein

When blood ceases to flow during the venipuncture process, the likely culprit is a collapsing vein. The walls of the vein lose tension, stopping blood flow. The sclerosed (scarred) vein would have been a tough stick, and blood flow likely would not have started. If a vein rolls, the needle generally misses the vein, resulting in no initial blood flow. A hematoma could form if the needle slips through the vein or if the bevel is only partially in the vein.

313
Q

An infant is brought to the clinic for a CBC. After performing a heelstick, not enough blood is collected to perform the test. Which of the following actions should the medical assistant take?

A. Add one drop of diluent to the bottom of the microtainer.
B. Squeeze the punctured heel.
C. Apply a warm compress.
D. Apply a cool compress.

A

C. Apply a warm compress.

The heat from a warm compress will encourage capillary vasodilation resulting in increased blood flow. Warming helps make blood collection easier and faster. Warm the heel for 3-5 minutes, which allows sufficient time for the capillaries to dilate. Squeezing can create discomfort and will not necessarily get more blood (it may also extract serous fluid that would dilute an already small amount of blood sample). The only content to be added to a microtainer collection tube is blood (adding a diluent would skew the results). A cold compress would decrease blood flow, which is the opposite desired effect.

314
Q

When performing venipuncture on a patient with a left mastectomy, which site should the medical assistant use?

A. back of left hand
B. right antecubital fossa
C. right saphenous vein
D. left basilic vein

A

B. right antecubital fossa

Due to the mastectomy, avoid any left side sites. The right antecubital fossa is the best collection site. Blood samples should not be collected from the arm on any side a patient has had breast cancer surgery (a mastectomy or a lumpectomy with lymph node removal). The presence of lymph fluid dilutes the blood in this area, causing erroneous patient test results. The lymph fluid may also make the patient’s arm swell, thus making tourniquet application painful. Additionally, all skin punctures should be avoided on the side of breast cancer surgery. Not only could test results be altered, but the performance of venipuncture, skin puncture, injections, etc. on breast cancer surgery patients may lead to the development of a bacterial infection. The right saphenous vein in the leg would not be a good choice (use the antecubital in the arm instead).

315
Q

While performing a venipuncture, the medical assistant removes the filled tubes, but forgets to remove the tourniquet prior to needle withdrawal. Which of the following is the most likely result?

A. syncope
B. hemoconcentrated specimen
C. hematoma
D. hemolyzed specimen

A

C. hematoma

A hematoma is a large painful bruise at the puncture site, caused or created by blood seeping into the surrounding tissues, one of the causes is the delay in tourniquet release and pulling the vacuum tube out. Since the tourniquet is causing the veins to bulge this will prevent quick clotting, and cause bruising. Syncope is fainting; hemoconcentration is when the concentration of blood cells are increased. Hemolysis specimens indicate the destruction of red blood cells after drawing the specimen, or during the procedure.

316
Q

The medical assistant is collecting four tubes of blood on a patient who begins wheezing. She asks the patient if he is okay, he states that he has asthma. The medical assistant is in the process of switching to the fourth tube when the patient faints in the phlebotomy chair. Which of the following steps should the medical assistant take?

A. Put on the fourth tube and finish the collection since the patient is still sitting in the chair.
B. Put on the fourth tube and finish the collection, but call for help immediately.
C. Stop the collection, apply pressure to site, call for help, and assist the patient.
D. Stop the collection, apply pressure to site, and use an ammonia inhalant to revive patient.

A

C. Stop the collection, apply pressure to site, call for help, and assist the patient.

When a patient faints, the most important consideration is patient safety. Since the patient was in an outpatient phlebotomy chair, he had some protection from falling, giving the phlebotomist time to stop the collection and apply pressure to the site to avoid bleeding. Since it was important to remain with the patient, the phlebotomist would call for help and tend to the patient’s needs. Ammonia salts would not be advisable in a wheezing patient, as they might aggravate any type of existing lung condition.

317
Q

A patient’s past history indicates episodes of syncope. Which of the following would be the best course of action the phlebotomist would perform to prevent complications of syncope?

A. Have the patient lie down on a hospital bed or exam table.
B. When drawing blood position the needle at a low angle.
C. Have the patient hold pressure over the site.
D. Place an object in the patient’s mouth to avoid biting the tongue.

A

A. Have the patient lie down on a hospital bed or exam table.

Syncope is a temporary loss of consciousness and posture, commonly referred to as fainting, which is usually related to insufficient blood flow to the brain for any number of reasons. If a patient has a history of syncope episodes, it would be advisable to position the patient to avoid the possibility of injury and to enable ease of oxygenated blood flow to the brain. The angle of the needle has no bearing upon the possibility of syncope and wouldn’t prevent injury in case of a fall. Holding pressure over the venipuncture site only prevents bleeding. Placing an object in a patient’s mouth to prevent biting the tongue is not advised in cases of either seizure or syncope.

318
Q

When performing a venipuncture, sudden swelling is observed at the insertion site. Which of the following actions should the medical assistant take?

A. Continue obtaining the blood sample. This is a localized reaction to the venipuncture.
B. Release the tourniquet, remove the needle, and immediately apply pressure at the site.
C. Apply firm pressure above the area of swelling to direct the blood flow into the collection device.
D. Leave the tourniquet in place, immediately remove the needle, and apply pressure at the site.

A

B. Release the tourniquet, remove the needle, and immediately apply pressure at the site.

The medical assistant should release the tourniquet, remove the needle, and immediately apply pressure to the site. The sudden swelling is an indication that the needle has traumatized or penetrated through both sides of the vein. This is also referred to as a “blown” vein. Though always a possibility, this is not a normal occurrence for a venipuncture. Pressure should be held directly on the site (not above it) because it is important to stop the bleeding.

319
Q

Which of the following actions is appropriate for the medical assistant to take if an evacuated tube does not even begin to fill during a specimen draw?

A. terminate the stick and reattempt to complete collection
B. try another evacuated tube prior to withdrawing from the vein
C. rotate the tube within the tube holder
D. invert the evacuated tube to restart blood flow

A

B. try another evacuated tube prior to withdrawing from the vein

In this instance, it is important to maintain a closed system and avoid re-sticking the patient if possible. Therefore, the medical assistant should try another evacuated tube prior to withdrawing from the vein (it is possible that the vacuum was compromised on the first tube for whatever reason). Though it may eventually be necessary, it is not the first choice to terminate the stick and reattempt to complete collection. Rotating the tube may restore vacuum pressure within a vein to restart blood flow, but this question described a tube that never began to fill in the first place. Inverting the tube would not do anything to help in this instance.

320
Q

During a venipuncture the patient has excessive bleeding and then states she forgot to mention her anticoagulant (Coumadin) therapy. Which of the following should the medical assistant do?

A. Immediately apply a pressure bandage.
B. Ask the patient to hold pressure on the site and then look for a physician.
C. Hold pressure on the site for a minimum of five full minutes until bleeding stops.
D. Hold pressure on the site until the bleeding begins to stop and apply a bandage

A

C. Hold pressure on the site for a minimum of five full minutes until bleeding stops.

A patient on Coumadin therapy will have thin blood and the Medical Assistant will have to hold at least 5 minutes of continuous pressure to be sure a clot has formed at the puncture site. Coumadin is an anticoagulant, it thins the blood, so it takes longer to clot.

321
Q

During a blood draw, a patient begins complaining of discomfort and tingling, at which time the phlebotomist notices bruising and discoloration at the site. How should the phlebotomist proceed?

A. Release the tourniquet, withdraw the needle, and apply ice.
B. Withdraw the needle immediately, apply pressure, and apply ice.
C. Release the tourniquet, withdraw the needle, and apply pressure.
D. Release the tourniquet, withdraw the needle, apply pressure, and bend the patient’s arm.

A

C. Release the tourniquet, withdraw the needle, and apply pressure.

The correct response is to release the tourniquet, withdraw the needle, and apply pressure to avoid any further damage or pain at the venipuncture site. The tourniquet MUST be released before the needle is withdrawn. The application of pressure by the phlebotomist is meant to stop any bleeding. The use of ice and bending of the arm are not typically recommended after any phlebotomy procedures.

322
Q

Which of the following evacuated tubes should the medical assistant draw first?

A. lavender top
B. light blue top
C. light green top
D. gold top

A

B. light blue top

CLSI lists the order of draw as follows: 1. Blood cultures 2. Coagulation tube (e.g. blue closure) 3. Serum tube with or without clot activator, with or without gel (e.g. red closure, gold shield,etc.) 4. Heparin tube with or without gel plasma separator (e.g. green closure) 5. EDTA tube with or without gel separator (e.g. lavender closure, pearl closure) 6. Glycolytic inhibitor (e.g. gray closure) Other tube additives affect coagulation tests. Collecting the light blue top tube (for coagulation testing) in this scenario prevents contamination of the specimen with tissue thromboplastin (which will adversely affect the test).

323
Q

Blood cultures are always drawn first because?

A. they take more time to collect.
B. to avoid contamination of the cultures.
C. the bottles are not sterile.
D. the different colored bottle tops indicate that they contain the same additive.

A

B. to avoid contamination of the cultures.

When sepsis is suspected, the physician orders blood cultures. Specimen collection for blood cultures is more detailed than for routine venipuncture, thus adding collection time. Blood cultures are always drawn first to avoid contamination from drawing additional tubes. It is necessary to disinfect the draw site before collecting blood cultures so they are not contaminated with normal skin flora. Contamination can result in unreliable test results, which in turn can lead to incorrect diagnosis and treatment of the patient. Blood culture bottles are sterile and the different colored tops indicate different additives.

324
Q

When a complete metabolic profile (CMP) and complete blood count (CBC) are ordered at the same time, why should the CMP be drawn first?

A. The CMP is collected in blood culture tubes which require a sterile collection.
B. Drawing the tubes with additives first leads to hemolysis.
C. Tubes without additives should be drawn before tubes with additives.
D. Whole blood should be collected before serum.

A

C. Tubes without additives should be drawn before tubes with additives.

A blood specimen will naturally clot (yielding a serum component) when collected in a tube without an additive to anticoagulate it and keep it whole blood (which has a plasma component). With the exception of blood cultures and coagulation tests (e.g. PT, PTT), serum tubes (for CMP, Lytes, etc.) should be collected before tubes with additives (e.g. lavender top for CBC) to avoid contamination of the serum tube with the additive (can cause erroneous results in the serum tube). CLSI lists the order of draw as follows: 1. Blood cultures 2. Coagulation tube (e.g. blue closure) 3. Serum tube with or without clot activator, with or without gel (e.g. red closure) 4. Heparin tube with or without gel plasma separator (e.g. green closure) 5. EDTA tube with or without gel separator (e.g. lavender closure, pearl closure) 6. Glycolytic inhibitor (e.g. gray closure)

325
Q

Which of the following specimens is most susceptible to cross contamination and should always be drawn first?

A. hematocrit
B. serum cholesterol
C. complete blood count
D. blood culture

A

D. blood culture

Since blood cultures test for sepsis (infection in the blood stream), the skin should be specially prepared to avoid contaminating the specimen during the collection process with normal skin bacteria. The exact preparation protocol may vary slightly among services, but most phlebotomy procedures will either use an iodine solution, ChloraPrep, or equivalent chlorhexidine-based skin antisepsis solutions. When blood cultures are ordered along with other laboratory testing, collect the blood cultures first. The regular alcohol pre-draw prep is sufficient for the CBC, cholesterol, and hematocrit (HCT can be ordered separately, but is included within a CBC).

326
Q

Identify the CLSI recommended micro-collection order of draw for a BMP, CBC & Bilirubin.

A. EDTA, Heparin, Serum Separator
B. Heparin, EDTA, Serum Separator
C. Serum Separator, Heparin, EDTA
D. Heparin, Serum Separator, EDTA

A

A. EDTA, Heparin, Serum Separator

The recommended Order of Draw for capillary blood collection is different from blood specimens drawn by venipuncture. CLSI recommends the following order of draw for skin puncture: Blood gases, EDTA tubes, Other additive tubes, then Serum tubes.

327
Q

The patient was sent to the lab to have CBC (lavender), PT/PTT (light blue), CMP (green), and glucose (gray). Place the evacuated tubes in the correct order of draw.

-green
-lavender
-light blue
-gray

A

light blue
green
lavender
gray

The evacuated tubes should be placed in order starting with the light blue tube, followed by the green tube, then lavender, and finally the gray tube. The PT/PTT tube needs to be drawn first to ensure it gets filled to the top since it contains so much of the additive sodium citrate. The order needs to be followed correctly or test results may be skewed due to cross-contamination of the additives in other tubes.

328
Q

The physician has ordered a prothrombin time (PT) and complete blood count (CBC) for an adult patient with a diagnosis of thrombophlebitis. The medical assistant should collect the evacuated tubes in which of the following orders?

A. lavender, blue
B. blue, red
C. blue, lavender
D. red, blue

A

C. blue, lavender

In the past, there was concern that the first blood collected into a tube or syringe was contaminated with tissue thromboplastin resulting from the entry of the needle into the skin. The presence of tissue thromboplastin in a blue top tube could alter the results of the routine coagulation tests, protime (PT) and activated partial thromboplastin (aPTT). Therefore, it was necessary to collect a small quantity of blood in another tube to assure that no tissue thromboplastin would contaminate the blue top tube. Research now indicates that the amount of tissue thromboplastin generated from a venipuncture today is minimal and will not affect the results of PT and aPTT testing. However, studies have not been performed for other coagulation tests so a discard tube should be filled with a small volume of blood prior to collecting blood into a blue top tube. NOTE: The “no discard tube needed” policy applies only when using a routine venipuncture with needle/tube holder or needle/syringe. A lavender (EDTA) tube is the appropriate tube to collect for a CBC test. CLSI (Clinical and Laboratory Standards Institute) lists the order of draw as follows: 1. Blood culture tube 2. Coagulation tube (eg, blue closure) 3. Serum tube with or without clot activator, with or without gel (eg, red closure) 4. Heparin tube with or without gel plasma separator (eg, green closure) 5. EDTA tube with or without gel separator.

329
Q

The medical assistant has an order to collect a CBC with diff, PT, a basic metabolic panel (BMP), and blood cultures. Place the collection tubes in the correct order of draw. (Click and drag the options in the left column to their correct order in the right column).

-red
-lavender
-blood culture bottles
-light blue

A

blood culture bottles
light blue
red
lavender

The medical assistant would put the tubes in order starting with blood culture bottles, then PT (light blue), basic metabolic panel (red), and finally the CBC with diff (lavender). Most collection tubes contain an additive. If the additive is mixed with blood in the wrong order laboratory results could be affected. It is important to draw the samples in the correct order because failure to do so could result in inaccurate laboratory values.

330
Q

A phlebotomist is asked to collect a CBC, PT and Chem 7 on a patient that requires a hand stick with a butterfly needle into evacuated tubes. The correct order of draw for this collection would be:

A. SPS Tube, Light Blue Top Tube, Green Top Tube, Lavender Top Tube
B. Two Light Blue Top Tubes, Green Top Tube, Lavender Top Tube
C. Light Blue Top Tube, Green Top Tube, Lavender Top Tube
D. SPS Tube, Light Blue Top Tube, Two Green Top Tubes

A

B. Two Light Blue Top Tubes, Green Top Tube, Lavender Top Tube

The correct order of draw would be: two light blue top tubes (one waste and one for PT which is a coagulation test), green top tube (for the Chem 7), and the lavender top tube (for the CBC).

331
Q

The physician orders a prothrombin time. Which of the following tubes should be used to collect the specimen?

A. gray
B. light blue
C. yellow
D. red

A

B. light blue

A light blue top tube contains sodium citrate to prevent blood from clotting. This tube contains sodium citrate as an anticoagulant and is used when blood is drawn for coagulation studies. Note: It is imperative that the tube be completely filled. The ratio of blood to anticoagulant is critical for valid prothrombin time results. Immediately after the draw, the tube needs to be inverted 6 to 10 times to activate the anticoagulant.

332
Q

Which of the following types of additives is present in an EDTA tube?

A. anticoagulant
B. clot activator
C. gel separator
D. antimicrobial

A

A. anticoagulant

An EDTA tube contains the anticoagulant sodium ethylenediamine tetra-acetic acid, which prevents clotting. Red top tubes can be plain or have gel separators. Plastic red top tubes can contain a clot activator to expedite the clotting process. Common blood collection tubes are already sterile, thus don’t contain antimicrobial additives.

333
Q

Which of the following tubes should the medical assistant select in collecting a blood sample for a Complete Blood Count (CBC)?

A. red top, no additive
B. blue top, sodium citrate additive
C. lavender top, ethylenediaminetetraacetic acid additive
D. green top, lithium heparin additive

A

C. lavender top, ethylenediaminetetraacetic acid additive

A CBC is performed on a whole blood sample. It should be collected in a lavender top tube containing ethylenediaminetetraacetic acid additive as an anticoagulant. Blue top tubes contain sodium citrate anticoagulant and are commonly used for coagulation studies (PT, PTT, etc.). Green top lithium heparin tubes are commonly collected for chemistry tests that can utilize plasma. Specimens collected in red top tubes containing no additive will clot and form serum (commonly used for chemistry and serology testing requiring serum).

334
Q

Which of the following is the additive in the light blue top tube?

A. EDTA
B. sodium citrate
C. lithium heparin
D. potassium oxalate

A

B. sodium citrate

Lavender top tube = EDTA, Light blue top tube = sodium citrate, Green (dark) top tube = heparin, Gray top tube = potassium oxalate

335
Q

Filling evacuated tubes to the indicated level results in the correct ratio of:

A. liquid to blood
B. additive to blood
C. additive to air
D. air to liquid

A

B. additive to blood

Blood collection tubes are medical devices and manufacturers’ directions for use must be followed as for any other medical devices. This is particularly crucial with respect to any stated minimum fill line for tubes with additives. If too little blood is drawn in a tube with an additive, the ratio of additive to blood is higher than expected. Insufficient sample volumes produce “relatively” elevated levels of the additives in the sample collected. There is simply too much additive for the amount of blood in the tube. Here are just a few examples of problems: Relatively elevated levels of EDTA (which binds calcium to prevent clotting) can bind too much calcium and begin binding other elements in the blood, which can affect several laboratory tests. Too much heparin per blood volume can produce negative anion gaps, slow antigen-antibody reaction rates, falsely low albumin levels, and significantly higher CK (creatinine kinase) levels.

336
Q

Which of the following tests is drawn in an EDTA tube for the hematology department of the laboratory?

A. BMP
B. HCG
C. PTT
D. HGB

A

D. HGB

HGB is an abbreviation for Hemoglobin, typically measured as part of a Complete Blood Count and collected in an evacuated tube containing Ethylenediaminetetraacetic acid (EDTA). Hemoglobin is a protein inside red blood cells that carries oxygen to organs and tissues, while also transporting carbon dioxide back to the lungs. BMP = basic metabolic panel (common screening panel with tests for renal function, electrolyte balance, glucose, and more) HCG = human chorionic gonadotropin (pregnancy test) PTT = partial thromboplastin time (a common test for coagulation abnormalities or to monitor patients on heparin therapy)

337
Q

Which of the listed tubes can contain ethylenediamine tetraacetic acid?

A. Yellow
B. Royal blue
C. Gray
D. Red

A

B. Royal blue

Royal blue blood Collection tubes may be purchased with EDTA, sodium heparin, or no additive at all. They are used for trace element testing via plasma or whole blood. They can also be used for toxicology and nutritional studies. The most common tubes that contain EDTA are lavender top/light pink tubes.

338
Q

EDTA is an:

A. anticoagulant.
B. clot activator.
C. glucose preservative.
D. plasma separator.

A

A. anticoagulant.

Ethylenediaminetetraacetic acid (EDTA) is a chelating agent in lavender top blood collection tubes that binds calcium, an essential component for human blood coagulation. It is valuable as an additive as it prevents whole blood from clotting in vitro (i.e., inside the tubes), which is preferential for a variety of medical laboratory tests.

339
Q

A test tube with which of the following colored stoppers has a glycolytic inhibitor?

A. gray
B. green
C. lavender
D. light blue

A

A. gray

A gray top blood collection tube contains powdered sodium fluoride and/or potassium oxalate, which will inhibit glycolysis. Glycolysis involves the breakdown of sugar to produce energy. As an example, gray top tubes are used to collect blood samples for glucose tolerance tests because if any glucose present in the patient’s blood would need to be preserved until tested; if the glucose were allowed to be broken down during processing (i.e., by the cells that metabolize it), the laboratory tests would not be able to measure the full amount present in the patient at the time of collection. The glucose value would be lower in vitro (in the lab) than in vivo (in the body of the patient).

340
Q

Which of the following actions should the medical assistant take to prevent hemolysis of a blood specimen in an EDTA tube?

A. Store the tube in the refrigerator after the specimen has been collected.
B. Use a 25 gauge needle or smaller to collect the specimen.
C. Allow the tube to stand for 20 minutes prior to processing.
D. Gently invert the tube after collecting the specimen.

A

D. Gently invert the tube after collecting the specimen.

Since an EDTA tube contains anticoagulant, it is important to immediately mix the blood as soon as it is collected to ensure that it doesn’t clot. The medical assistant should gently invert the tube after collecting the specimen to maintain specimen integrity and prevent rupture of RBC’s in the sample. The smaller gauged needles would introduce a higher likelihood of hemolysis, not prevent it. Refrigerated storage would not necessarily prevent immediate hemolysis (but would slow down the breakdown of RBCs that would cause hemolysis over time). The tube should be gently mixed immediately after collection and can be processed and run as soon as needed (it does not need to stand for 20 minutes).

341
Q

A patient is at the lab for their weekly PT/INR. Which of the following tubes should the medical assistant collect for this test?

A. red top
B. lavender top
C. light blue top
D. green top

A

C. light blue top

Sodium citrate (light blue top tube) is the anticoagulant of choice for coagulation studies such as PT/INR (Protime/International Normalization Ratio) because it does not bind to calcium or inactivate heparin, which may be required to be present in such testing. Lavender top tubes contain EDTA as the anticoagulant, which does bind calcium. Green top tubes contain heparin and could lead to inaccurate coagulation studies.

342
Q

The phlebotomist is drawing plain red, lavender, and blue top tubes. Upon completion of the blood draw, the phlebotomist noticed that an order that requires a SST has been missed. What would be the next action?

A. Stick the patient again to obtain all the tubes necessary
B. Use a syringe and take some blood from one of the other tubes
C. Put a sticker on the blue tube and tell the CLS to share the specimen
D. Share the plain red top specimen for the SST test.

A

D. Share the plain red top specimen for the SST test.

A plain red tube and an SST tube both will yield serum once clotted and centrifuged. Therefore, it is possible to share the plain red top specimen for the SST test. There is no need to re-stick the patient. The lavender and blue top tubes both contain anticoagulant, thus they produce plasma (not serum) when centrifuged. They would not be good substitutes for an SST specimen.

343
Q

When collecting specimens for alanine aminotransferase (ALT) or aspartate aminotransferase (AST), avoid gray-topped sodium fluoride tubes because the anticoagulant:

A. destroys many enzymes.
B. forms calcium salts which bind the enzymes.
C. contains chemical constituents similar to the enzymes, falsely increasing the reported value.
D. causes hemolysis.

A

A. destroys many enzymes.

The sodium fluoride in gray-topped tubes can destroy many enzymes. Since ALT and AST are enzyme tests, sodium fluoride should be avoided.

344
Q

A physician asked you to draw a INR on Mr. Jones which tube and additive would you choose:

A. Light Blue, Sodium Citrate
B. Light Blue, Sodium Heparin
C. Gray, Sodium Citrate
D. Gray, Sodium Heparin

A

A. Light Blue, Sodium Citrate

An INR test refers to an International Normalized Ratio, which provides a standardized method of reporting prothrombin time results by comparing the ratio of the patient prothrombin time to the control prothrombin time. This, in turn, helps to standardize the method of reporting the effects of oral anticoagulant therapy on blood clotting. It uses the light blue tube with sodium citrate as it would for a regular prothrombin time (Pro Time) test.

345
Q

A phlebotomist is staffing the outpatient clinic at a remote site. There is a centrifuge at the site, but it is not functional. The courier will be arriving to pick-up all samples collected at 1300, and will deliver to the testing laboratory at 1500. A patient arrives at 1200 with orders for Complete Blood Count, Prothrombin Time, and Basic Metabolic Panel. Which tubes should the phlebotomist use for blood collection?

A. Lavender, Blue, Red
B. Lavender, Blue, Gray
C. Lavender, Blue, Red, Green
D. Lavender, Blue, Green, Gray

A

D. Lavender, Blue, Green, Gray

Of the answer options provided, the best answer would accommodate testing accordingly: Complete Blood Count (CBC) = lavender top tube (EDTA) Prothrombin Time (PT)/INR = light blue top tube (sodium citrate) Basic Metabolic Panel (BMP) = green top tube (heparin); since the centrifuge is not functional and there is a bit of a delay between draw time and courier pickup/delivery to the laboratory, a gray top tube would best preserve the glucose value within the BMP.

346
Q

Which of the following is associated with the use of aspirin products?

A. cystic fibrosis
B. meningitis
C. fifth disease
D. Reye’s syndrome

A

D. Reye’s syndrome

The cause of Reye’s syndrome is unknown, but has been linked to aspirin. Reye’s Syndrome commonly occurs in children as they recover from a recent viral illness. Cystic fibrosis is an inherited disorder of the lungs and digestive system; meningitis is a bacterial or viral disorder of the spinal fluid; and fifth disease is caused by parvovirus B19

347
Q

The patient lost her bottle of medication, but found one pill in the bottom of her purse. Which of the following references would allow the medical assistant to determine what kind of medication it is by looking at the pill?

A. PDR
B. MSDS
C. Poison Control Center
D. HCPC

A

PDR

The PDR, or Physician’s Desk Reference, provides information about medications, their functions, contraindications, etc. The PDR contains colored pictures of thousands of drugs. The medical assistant would be able to look up the picture of the pill found in the patient’s purse to determine if it is the correct pill the patient should be taking. A material safety data sheet (MSDS) provides information about how to safely manage chemicals and prevent injuries. The Poison Control Center gives information about how to avoid exposure to poisonous substances and how to treat exposure that does occur. The Healthcare Common Procedure Coding System (HCPCS) is a system of healthcare codes put in place to ensure insurance claims are handled correctly. Since this system works with insurance and healthcare codes, this would not help the medical assistant determine what type of medication was found in the patient’s purse.

348
Q

The patient is prescribed metoprolol (Lopressor). Which of the following side effects is likely to occur if too much of the medication is taken?

A. gastroesophageal reflux
B. hypotension
C. polydipsia
D. anuria

A

B. hypotension

Commonly prescribed for hypertension. An overdose can lead to Hypotension and even cardiac failure. Gastroesophageal reflux is the backward flow of the contents of the stomach into the esophagus that is due to malfunctioning of a sphincter at the lower end of the esophagus and results especially in heartburn. Polydipsia is excessive or abnormal thirst. Anuria is the absence or defective excretion of urine.

349
Q

The medical assistant is obtaining a patient’s current medication history. Which of the following products has the potential to cause a drug-herb interaction and is important to include on the medication list?

A. St. John’s wort
B. acai berry
C. green tea
D. clover honey

A

A. St. John’s wort

Herbal products may lead to complications if taken with other medications. Although FDA regulation of herbal products is improving, patients hesitate to discuss these or may view them more as dietary supplements. Ex. St. John’s Wort is a common herbal remedy used for mild depression and interacts with a large number of medications. Echinacea (believed to stimulate immune system, cold prevention) may cause liver toxicity when combined with other liver toxic drugs such as Methotrexate.

350
Q

A medication with ototoxic side effects may cause which of the following conditions?

A. excessive moisture in the auditory canal
B. cerumen impaction
C. otitis externa
D. tinnitus

A

D. tinnitus

Medicines that damage the ear and cause hearing loss are known as ototoxic medicines. Hearing loss caused by an ototoxic medicine tends to develop quickly. The first symptoms usually are ringing in the ears (tinnitus) and vertigo. Swimmer’s ear (otitis externa) is an inflammation or infection of the ear canal when water or small debris irritates the skin in the ear canal. Excessive moisture in the auditiory canal and cerument impaction can happen without having taken medication.

351
Q

Which of the following is a reliable source for a medical assistant when looking up information about a specific medication? (Select the three (3) correct answers.)

A. MSDS
B. policy and procedure manual
C. Physician’s Desk Reference
D. Dosage handbook
E. Pharmaceutical package inserts

A

Physician’s Desk Reference
Dosage handbook
Pharmaceutical package inserts

Rationale
The PDR is the primary source for drug information and then additional sources include drug reference materials; professional dosage handbook/drug guide, pharmaceutical package inserts. A Policy and Procedure Manual generally doesn’t have detailed information on medications. MSDS’s contain details about hazards and risks relevant to the substance, requirements for its safe handling, and actions required in case of fire, spill or overexposure.

352
Q

Which of the following immunizations should be avoided for an adult patient taking a maintenance dose of prednisone?

A. Influenza
B. Hepatitis A
C. Td
D. Zoster

A

D. Zoster

Long term use of corticosteroids, such as prednisone can cause immunosuppression. Immunosuppressed patients receiving the Zoster vaccine are at an increased risk for developing chicken pox and/or shingles. The live vaccine contains the chickenpox virus and a person cannot get shingles unless they’ve had chickenpox. The influenza, Hepatitis A, and Td vaccines do not need to be avoided, because they aren’t live vaccines.

353
Q

Which angle should the needle be positioned when administering a subcutaneous injection?

A. 45 degree
B. 90 degree
C. 15 degree
D. 20 degree

A

A. 45 degree
Sub Q – 45 degree, IM – 90 degree, Intradermal – 15-20 degree

354
Q

A patient who is suspect for allergies will be undergoing intradermal allergy testing. Which area of the body is the appropriate injection site?

A. upper shoulder
B. forearm
C. abdomen
D. lower back

A

B. forearm

The test is performed by placing a small amount of substances that may be causing allergic symptoms on the skin, most often on the forearm, upper arm, or back. A small dose, 0.1 ml, of an allergen is used for testing. The skin is pricked so the allergen goes under the skin’s surface. The health care provider closely watches the skin for swelling and redness or other signs of a reaction. Results are usually seen within 15 to 20 minutes. The Patient can experience a severe reaction more quickly with this type of test and several allergens can be tested at the same time.

355
Q

When educating an average-sized adult patient on self-insulin injections, the medical assistant should explain that a subcutaneous injection is given at which of the following angles?

A. 15 degrees
B. 20 degrees
C. 45 degrees
D. 90 degrees

A

D. 90 degrees

Insulin is generally injected into the subcutaneous/fatty tissue at 90 degrees in adult patients. Insulin needs to go into the subcutaneous layer under the skin. Insulin would be administered at a 45 degree angle in children and thin adults (to keep them from accidentally injecting into the muscle, which would cause the insulin to be absorbed by the body too quickly). Injections (depending on type) must be given at a particular angle. IM is given at 72 or 90 degrees, subcutaneous is given at 45 or 90 degrees, and intradermal at 10-15 degrees. IV injections occur around 25 degrees. The length of the needle and the angle of injection determine into which layer the medication is administered.

356
Q

The parenteral method of administering medications includes which of the following?

A. intradermal
B. oral
C. topical
D. inhalation

A

A. intradermal

A parenteral medication is administered with a sterile syringe (by other routes besides oral, topical, or inhaled). Examples: intradermal, intramuscular, intravenous, intra-arterial, intrathecal, subcutaneous. Oral medications are ingested by mouth and topical is applied on the skin. Inhalation medication is breathed through the mouth or nose.

357
Q

Which of the following muscles should the medical assistant use as the appropriate site when instructed to administer an injection to a child less than 1 year of age?

A. deltoid
B. gluteus maximus
C. dorsogluteal
D. vastus lateralis

A

D. vastus lateralis

For children under 3 years or who have been walking for less than a year - use Vastus Lateralis Muscle located on the anteriolateral aspect of the thigh. The vastus lateralis site is relatively free of major nerves and vessels. Please Note: Never use the gluteal muscles (which develop from repeated walking) as the injection site for a child under 3 years or for a child who has been walking for less than a year. The deltoid muscle is the muscle forming the rounded contour of the shoulder. The vastus lateralis in the outside muscle of the thigh.

358
Q

When choosing a site to administer a HepB to an infant, the correct site is the:

A. deltoid.
B. vastus lateralis.
C. gluteus medius.
D. ventrogluteal.

A

B. vastus lateralis.

Hep B is given Intramuscular. The vastus lateralis is one of the body’s largest muscles, considered the safest IM site for infants, because it is fully developed at birth, and has fewer blood vessels and major nerves. Deltoid is smaller site not fully developed in infants, gluteus medius, and ventrogluteal also are not fully developed and have many blood vessels.

359
Q

An adult patient presents with an order for allergies percutaneous scratch testing, but has burn scars on the posterior portion of the body. Which of the following is an acceptable test site for this patient?

A. anterior thigh
B. forearm
C. stomach
D. back

A

B. forearm

The posterior back is generally used for allergy testing. It provides a large, less sensitive test area. In case of an emergency situation (such as a burn), intradermal skin testing can be performed on the forearms as an alternative to back testing. This alternate lower surface area method limits the amount of allergens that can be tested.

360
Q

Which of the following medications is administered by the IM route to treat strep throat?

A. prednisone
B. enoxaparin sodium (Lovenox)
C. fluticasone propionate (Flovent)
D. penicillin (Bicilin-L-A)

A

D. penicillin (Bicilin-L-A)

To ensure proper absorption, penicillin (Bicillin L-A) is given by the IM (intramuscular) route, and is a commonly prescribed antibiotic to treat strep throat and other infections. Prednisone is a corticosteroid, enoxaparin sodium (Lovenox) is an anticoagulant, and fluticasone propionate (Flovent) is a corticosteroid used to treat asthma.

361
Q

A patient’s wife has been assisting the patient in applying a transdermal nitroglycerin patch as ordered by his physician. She calls the office today complaining that she is experiencing dizziness and headache after applying a new patch to her husband’s chest. Which of the following questions should the medical assistant ask the patient’s wife first?

A. When was your husband’s last episode of chest pain?
B. Are you wearing gloves when applying the patch?
C. How would you rate your headache pain on a scale of 0 to 10?
D. Have you tried applying the patch in a different area?

A

B. Are you wearing gloves when applying the patch?

A transdermal patch is utilized to administer medication, such as nitroglycerin, that is intended to be absorbed by the skin. While adjusting to nitroglycerin, patients may experience side effects including headaches, accompanied by dizzy spells, lightheadedness, flushing of the skin, and even nausea. Since the wife of the patient in this case was assisting the patient in applying the patch, it is possible that she could have accidentally “dosed” herself if the medicated side of the patch came in contact with her skin. To prevent accidental contact with the drug, she should wear gloves when handling the patch.

362
Q

The physician orders albuterol treatment for a patient with asthma via nebulizer. Which of the following drug classification is this medication?

A. antihistamine
B. bronchodilator
C. mucolytic
D. antitussive

A

B. bronchodilator

The albuterol treatment is classified as a bronchodilator, which means that it opens up the bronchioles and increases the flow of air to the lungs so the patient can breathe easier. An antihistamine is typically used to treat allergies, and a mucolytic is used to treat respiratory issues by breaking down the thick mucous that is in the respiratory tract. An antitussive is used to treat and suppress coughs.

363
Q

When calling a prescription in to a pharmacy, which of the following actions should the medical assistant take?

A. Increase the refill number at the patient’s request.
B. Authorize the generic form to be filled to contain cost.
C. Wait for the pharmacist to repeat back prescription information before ending the call.
D. Ensure proper HCPCS modifiers have been selected for the encounter.

A

C. Wait for the pharmacist to repeat back prescription information before ending the call.

Having the pharmacist repeat back the prescription information to verify accuracy and prevent error is of primary importance. Increasing the refill number or requesting a generic for cost containment takes a second place to making sure the prescription is accurate. Coding is an important function for office records, not for immediate communication with the pharmacist.

364
Q

A patient received a second dose of the HBV immunization series. Which of the following should the medical assistant document in the patient’s chart? (Select the three (3) correct answers.)

A. site location
B. lot number
C. needle gauge
D. angle of injection
E. dose

A

A. site location
B. lot number
E. dose

Thorough documentation is necessary when any medications are given. A health care provider must always document the date, time, dose, location (site), lot number of drug and who administered the medication. In addition, any reactions or problems must be entered into the chart.

365
Q

Metoprolol (Lopressor) 40mg tab po bid is prescribed for a patient with hypertension. The medical assistant educates the patient to take the medication

A. twice per day.
B. daily.
C. every other day.
D. after meals.

A

A. twice per day.

bid=twice a day pc= after meals For patient safety reasons, daily and every other day should be written out on the prescription.

366
Q

The physician orders a first dose of Amoxicillin 150 mg po for a patient in the clinic diagnosed with bilateral otitis media. The available amount is 500 mg in 5 mL. How much medication should the medical assistant administer to the patient?

A. 2 mL
B. 3.5 mL
C. 15 mL
D. 1.5 mL

A

D. 1.5 mL

Use the following formula to calculate the proper medication amount: D/H * V where D= desired dose (150 mg), H= dose on hand (500 mg), and V= volume (5 mL in this case) 150/500*5= 1.5mL or set it up as fractions 500 mg / 5 mL = 150 mg / X mL and solve for X 100X=150 ; X= 1.5 mL Since mL is a Volume measurement, 1.5 mL of this suspension would give the desired 150 mg dose.

367
Q

The provider orders a prescription for Ampicillin 500mgs p.o. bid X10 days. How many capsules will be dispensed by the pharmacy?

A. 10
B. 20
C. 30
D. 40

A

B. 20

The abbreviation “bid” translates to two (2) times a day. Thus, take two times a day (2 capsules a day), multiply by the amount of days (10 days) = 2 caps x 10 days = 20 caps.

368
Q

The physician orders acetaminophen (Tylenol) 240 mg po to be administered to a child with an axillary T of 39.2 degrees C. The available amount of Tylenol is the standard liquid concentration of 160 mg/5 mL. Which of the following volumes of medication should the child receive?

A. 7 mL
B. 14.5 mL
C. 7.5 mL
D. 8 mL

A

C. 7.5 mL

The child should receive 7.5 mL of Tylenol. Use the following formula to calculate the proper medication amount: D/H * V where D= desired dose (240 mg), H= dose on hand (160 mg), and V= volume (5mL in this case) 240/160*5= 7.5 or set it up as fractions 160 mg / 5 mL = 240 mg / X mL and solve for X 32X=240, X=7.5 mL Since mL is a Volume measurement, 7.5 mL of this suspension would give the desired 240 mg dose.

369
Q

The abbreviation meaning at bedtime is

A

hs.

The abbreviation hs means hours of sleep, which refers to bedtime. The abbreviate p.c. means after a meal, a.c. means before a meal, and prn means as needed.

370
Q

The abbreviation meaning prescription is

A

Rx.

The abbreviation for prescription is Rx. Tx. is the abbreviation for treatment, prn. is the abbreviation for as needed, and sig. is the abbreviation for signature.

371
Q

A medication administered through a nasogastric feeding tube should be documented as:

A. pg.
B. gt.
C. po.
D. npo.

A

A. pg= per gastric (by stomach)

Medication and food can be administered through a feeding tube. There are different types of feeding tubes. A nasogastric tube (NG-tube) passes through the nose into the stomach, whereas a gastrostomy tube (G-tube) is surgically inserted directly into the stomach through the abdomen. The jejunal tube (J-tube) is surgically inserted through the abdomen into the jejunum.
po= per os (by mouth) npo= nil per os (nothing by mouth) gt or gtt= drops

372
Q

Which agency has authority over controlled substances, and requires physician registration to handle, dispense, and prescribe them?

A. Centers for Disease Control and Prevention
B. Drug Enforcement Administration
C. Department of Health and Human Services
D. Food and Drug Administration

A

B. Drug Enforcement Administration

The DEA is a United States federal law enforcement agency under the U.S. Department of Justice. DEA registrations are valid for three years and must be renewed. The purpose of the CDC is to protect America from health, safety and security threats, both foreign and in the U.S., the HHS protects the health of all Americans and provides essential human services, especially for those least able to help themselves and the FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, the nations food supply, cosmetics, and products that emit radiation. The FDA is tasked with providing accurate, science-based health information to the public.

373
Q

Schedule I drugs are defined as:

A. mixtures containing limited amounts of narcotic drugs.

B. substances that have no accepted medical use and high potential for abuse.

C. minor tranquilizers and hypnotics that have a lesser potential for abuse.

D. non-steroidal anti-inflammatories (NSAIDs).

A

B. substances that have no accepted medical use and high potential for abuse.

The abuse rate is a determinate factor in the scheduling of the drug; for example, Schedule I drugs are considered the most dangerous class of drugs with a high potential for abuse and potentially severe psychological and/or physical dependence. Many common drugs used for pain management or tranquilizers can contain minimal amounts of a narcotic with a low potential for dependence or abuse. NSAIDs are used primarily to treat inflammation, mild to moderate pain, and fever. They have minimal side effects and are not considered to be habit forming.

374
Q

According to the DEA, which of the following describes Schedule I drugs?

A. Minor sedatives or hypnotics with low potential for abuse.
B. High potential for abuse and the prescription must be typed or written in indelible ink.
C. High potential for abuse with no accepted medical use.
D. Intermediate potential for abuse and the prescription expires six months from the issue date.

A

C. High potential for abuse with no accepted medical use.

Schedule I drugs are a category of drugs not considered legitimate for medical use. Among the substances so classified by the Drug Enforcement Agency are mescaline, lysergic acid diethylamide, heroin, and marijuana (which is now legal in some states for medical and/or recreational use). Special licensing procedures must be followed to use these or other Schedule I substances. Possession is illegal – Example: Heroin or PCP. A. Schedule IV ex. Alprazolam (Xanax), B. Schedule II ex. Morphine, D. Schedule III ex. dihydrocodeine bitartrate (Zerlor).

375
Q

According to DEA regulations, which of the following is an appropriate disposal method for expired controlled prescription medication samples in the medical office?

A. Place the medication in the red biohazard bag.
B. Donate the medication to a charitable organization.
C. Place the medication in a biohazard sharps container.
D. Deliver the medication to a pharmacy.

A

D. Deliver the medication to a pharmacy.

The disposal process of controlled substances must be witnessed and documented by two qualified employees. The DEA should be consulted for appropriate disposal of large quantities of controlled medications.

376
Q

Which of the following is the generic name for CoumadinTM?

A. diazapam
B. heparin
C. warfarin
D. phenytoin

A

C. warfarin

The generic name for Coumadin™, an anticoagulant, is warfarin. Diazepam is the generic name for Valium. The brand name for phenytoin is Dilantin. Heparin has several brand names and is typically referred to by its generic name.

377
Q

The generic name for Motrin™ is:

A. naproxen sodium.
B. ibuprofen.
C. acetylsalicylic acid.
D. acetaminophen.

A

B. ibuprofen.

A nonsteroidal anti-inflammatory drug used to relieve pain and fever. Another common trade name for ibuprofen is Advil. Naproxen sodium is a nonsteroidal anti-inflammatory drug (NSAID), acetylsalicylic acid (aspirin) is a salicylate drug, which functions as an analgesic, antipyretic and anti-inflammatory medication and acetaminophen belongs to the class of drugs called analgesics and antipyretics.

378
Q

The medical assistant documents a patient’s temperature as 101.4F. Which of the following types of medication is this patient most likely to receive?

A. antipyretic
B. antihistamine
C. anticoagulant
D. antiemetic

A

A. antipyretic

Antipyretics are medications used to reduce fevers, and would most likely be used in this scenario. Antihistamines are used to help with allergies, anticoagulants are used to prevent blood clots, and antiemetics are used to prevent nausea and vomiting.

379
Q

Which of the following is the brand name for docusate sodium?

A. K-Dur
B. Senokot
C. NaCl
D. Colace

A

D. Colace

Colace (docusate sodium) is used as a stool softener to relieve or prevent constipation. K-Dur is used to prevent or to treat low blood levels of potassium (hypokalemia), Senokot contains Senna glycosides or sennosides, medications which are used as laxatives and NaCI is sodium chloride.

380
Q

An inactive substance that does not contain actual medication, and has no therapeutic effect is a:

A. narcotic.
B. stimulant.
C. placebo.
D. generic

A

C. placebo.

A placebo is a substance that does not contain any medication. It is commonly used as a control (comparison) in medical research when testing new drugs, and the use of placebos outside of clinical research is considered unethical. A narcotic is a pain reliever, a stimulant is a medication used to increase energy, and a generic name of a medication refers to the chemical makeup of it.

381
Q

Which of the following types of medications is commonly prescribed to treat a nonproductive cough?

A. antitussive
B. antipyretic
C. duragesic
D. analgesic

A

A. antitussive

An antitussive is typically given to treat a nonproductive cough. It is effective for temporary cough suppression, because it blocks the cough reflex. An antipyretic is given to treat a fever, a duragesic is used to treat chronic pain, and an analgesic is also used to treat and relieve pain. Ex. Robitussin™ (Guaifenesen), Delsym™, Mucinex DM ™.

382
Q

Alprazolam (Xanax) would be prescribed to a patient experiencing:

A. anxiety.
B. dementia.
C. IBS.
D. hypertension.

A

A. anxiety.

Xanax is used for reducing anxiety and induces calmness in a patient. Dementia is a brain disorder, IBS (Irritable Bowel Syndrome) is a gastrointestinal disorder, and hypertension refers to high blood pressure.

383
Q

Which of the following medications is the physician most likely to prescribe for the patient experiencing gastric reflux?

A. azithromycin (Zithromax)
B. miconazole (Monistat)
C. omeprazole (Prilosec)
D. diphenhydramine (Benadryl)

A

C. omeprazole (Prilosec)

A patient experiencing gastric reflux would most likely be prescribed a proton pump inhibitor, such as omeprazole (Prilosec). These medications decrease acidity in the stomach, which will help the gastric reflux. Antibiotics, such as azithromycin (Zithromax), antifungals such as miconazole (Monistat), and antihistamines, such as diphenhydramine (Benadryl) wouldn’t be useful in treating gastric reflux, because they wouldn’t treat the production of stomach acid.

384
Q

Which of the following medications works to lower cholesterol?

A. atorvastatin calcium (Lipitor)
B. heparin
C. enoxaparin sodium (Lovenox)
D. warfarin sodium (Coumadin)

A

A. atorvastatin calcium (Lipitor)

The medications that end in ‘statin, such as atorvastatin calcium (Lipitor) are used to lower cholesterol. Heparin, enoxaparin sodium (Lovenox), and warfarin sodium (Coumadin) are all anticoagulants and work to prevent blood clots.

385
Q

Which of the following types of medication work to inhibit blood from clotting?

A. antihypertensives
B. anticoagulants
C. antiinflammatory agents
D. antihistamines

A

B. anticoagulants

Also known as a “blood thinner”- interrupts the clot formation process in the body. Antihypertensives lowers blood pressure to prevent the complications of high blood pressure, such as stroke and myocardial infarction. Anti-inflammatory agents make up about half of analgesics, remedying pain by reducing inflammation. Antihistamines inhibits the action of histamine by either blocking its attachment to histamine receptors, or inhibiting the enzymatic activity of histidine decarboxylase which catalyzes the transformation of histidine into histamine.

386
Q

Which of the following medications is the patient experiencing major depressive disorder most likely to be prescribed?

A. pregabalin (Lyrica)
B. esomeprazole magnesium (Nexium)
C. duloxetine (Cymbalta)
D. carbamazepine (Tegretol)

A

C. duloxetine (Cymbalta)

The drug duloxetine (Cymbalta) is used to treat major depressive disorder and helps to relieve anxiety by affecting the chemicals in the brain that may be unbalanced and causing the depression or anxiety. The medication pregabalin (Lyrica) is used to treat muscle and nerve pain, esomeprazole magnesium (Nexium) is used to treat heartburn and reflux problems, and carbamazepine (Tegretol) is used to treat seizures.

387
Q

The patient with hypertension has been prescribed a vasodilator. This medication works to:

A. open blood vessels, reducing cardiac demand.
B. relax smooth muscles of the airway, decreasing oxygen demand.
C. promote red blood cell production.
D. increase peristaltic motility of the intestine.

A

A. open blood vessels, reducing cardiac demand.

Blood pressure is reduced as the medication works to open blood vessels, prevent narrowing/tightening, easing blood flow, and reducing the amount of work on the heart to pump blood. A commonly prescribed vasodilator is Hydralazine.

388
Q

Which of the following medications relieves pain and reduces fever?

A. Codeine
B. Ibuprofen
C. Benadryl
D. Morphine

A

B. Ibuprofen

Ibuprofen is an NSAID (Nonsteroidal anti-inflammatory drug). It is an analgesic, antipyretic, and anti-inflammatory agent. Ex. Motrin, Advil. Codeine and Morphine are opiates used to treat extreme pain but both have high potential for addiction. Benadryl contains one of several antihistamines and is used for the temporary relief of seasonal and perennial allergy symptoms, not pain, inflammation or fever reduction.

389
Q

The primary use for nitroglycerin is to:

A. reverse narcotic overdose.
B. relieve pruritis.
C. treat angina pectoris.
D. treat hypoglycemia.

A

C. treat angina pectoris.

Nitroglycerin contains nitrates that work by relaxing and widening blood vessels, which increases the blood flow to the heart. This helps to treat and relieve angina pectoris, which is the medical term for chest pain. Nitroglycerin does not reverse narcotic overdose, relieve pruritis (itching), or treat hypoglycemia.

390
Q

Which of the following types of medications causes the pupils to dilate during an ophthalmic exam?

A. miotic agents
B. mydriatic agents
C. narcotics
D. anesthetics

A

B. mydriatic agents

Mydriasis is the term for dilation of the pupil. An anticholinergic that works by temporarily blocking neurotransmitters causing the pupil to dilate. Example: Atropine Sulfate Opthalmic, “dilating drops”. Miosis is the term which indicates constriction of the pupil. Narcotics originally referred medically to any psychoactive compound with any sleep-inducing properties. Anesthetics is a drug that causes anesthesia (loss of consciousness) a reversible loss of sensation.

391
Q

Hydrocortisone is used to reduce which of the following symptoms?

A. inflammation
B. nausea
C. bleeding
D. fatigue

A

A. inflammation

Hydrocortisone is a corticosteroid, which means it inhibits the inflammatory process and decreases redness, swelling, pain, itching. Hydrocortisone does not reduce nausea, bleeding, or fatigue.

392
Q

The DTaP and Tdap vaccines provide immunization against which of the following respiratory infections?

A. influenza A
B. pertussis
C. RSV
D. pneumonia

A

B. pertussis

Pertussis, also known as whooping cough is a highly contagious bacterial infection characterized by violent coughing spells (“staccato cough”) that end in a “whooping” sound on inspiration. The DTaP and Tdap vaccines protect against diphtheria, tetanus, and pertussis. Influenza A and pneumonia each have their own vaccines, and there is no vaccine available for RSV, which is the abbreviation for respiratory syncytial virus.

393
Q

Antibiotics are indicated to:

A. neutralize esophageal pH.
B. kill microorganisms.
C. secrete antidiuretic hormone.
D. treat viral infections.

A

B. kill microorganisms.

Antibiotics inhibits the growth of bacteria. It is a type of antimicrobial agent made from a mold or a bacterium that kills, or slows the growth of other microbes, specifically bacteria. Examples include penicillin and streptomycin. Antibiotics are not prescribed to neutralize esophageal pH, secrete antidiuretic hormone, or treat viral infections.

394
Q

Which hormone is made in the pancreas and released into the bloodstream as glucose rises?

A. aldosterone
B. insulin
C. progesterone
D. estrogen

A

B. insulin

Insulin lowers glucose levels in the blood. Patients with diabetes take insulin as their pancreas either does not produce insulin (Type 1) or their body’s cells are sluggish to respond to it (Type II). Aldosterone is a corticosteroid hormone that stimulates absorption of sodium by the kidneys and so regulates water and salt balance. Progesterone and estrogen are the hormones associated with ovulation and menstruation.

395
Q

The physician prescribes sulfamethoxazole and trimethoprim (Bactrim) to a patient with a UTI. A known allergy to which of the following is a contraindication for this medicine?

A. iodine
B. Sulfa
C. eggs
D. Penicillin

A

B. Sulfa

Bactrim is a common broad spectrum antibiotic (sulfa drug) made up of the combination of trimethoprim and sulfamethoxazole. If the patient has a known allergy to sulfa, they should not take this medication since the medication has sulfa in it. The medications do not contain iodine, eggs, or penicillin, so if the patient had any of these allergies, this medication would not be contraindicated.

396
Q

The medical assistant anticipates administering which of the following medications to a patient as ordered by the provider during an episode of acute chest pain?

A. diazepam (Diastat)
B. atorvastatin (Lipitor)
C. nitroglycerin (Nitrostat)
D. lovastatin (Mevacor)

A

C. nitroglycerin (Nitrostat)

Nitroglycerin (Nitrostat) dilates blood vessels to increase blood flow to the heart for acute relief during episodes of angina (chest pain). One tablet should be dissolved under the tongue, and may be repeated every 5 minutes, not to exceed 3 doses in a 15 minute time frame as ordered.

397
Q

The medical assistant is most likely to administer which of the following medications to a patient diagnosed with status asthmaticus as ordered by the provider?

A. cetirizine HCL (Zyrtec)
B. fluticasone/salmeterol (Advair)
C. albuterol sulfate (Proventil HFA)
D. montelukast (Singulair)

A

C. albuterol sulfate (Proventil HFA)

Status asthmaticus is an acute asthma attack, and the patient would most likely be prescribed albuterol sulfate (Proventil HFA). It is a fast-acting bronchodilator that helps promote relaxation and prevents bronchospasms. The medication cetrizine HCL (Zyrtec) is given for allergies, fluticasone/salmeterol (Advair) is a long-acting beta2- adrenergic agonist and shouldn’t be used for an acute asthma attack. The medication montelukast (Singulair) is also used to treat asthma, but wouldn’t be the medication of choice for an acute asthma attack, because it’s not as fast-acting as Proventil.

398
Q

The medical assistant understands that which of the following patients is most likely to respond more strongly to medications, so a smaller dose may be prescribed?

A. 77 year old male with benign prostatic hyperplasia
B. 19 year old college student with human papilloma virus
C. 30 year old woman with pelvic inflammatory disease
D. 43 year old female with fibrocystic breast disease

A

A. 77 year old male with benign prostatic hyperplasia

Older adult patients are more sensitive to the effects of medications, often requiring less of a dose to be effective, placing them at an increased risk for drug toxicity.

399
Q

A patient presents to the medical office with persistent nausea and vomiting. Which of the following medications is most likely to be prescribed?

A. ranitidine (Zantac)
B. ondansetron (Zofran)
C. zolpidem tartrate (Ambien CR)
D. cetirizine (Zyrtec)

A

B. ondansetron (Zofran)

The medication ondansetron (Zofran) is a commonly prescribed anti-emetic to help relieve nausea and vomiting. The medication ranitidine (Zantac) is given to help relieve symptoms of gastroesophageal reflux disease (GERD), zolpidem tartrate (Ambien CR) is given to treat insomnia, and cetirizine (Zyrtec) is used to treat allergies.

400
Q

The physician explains to a patient with CHF and 3+ pitting edema that his heart is not able to produce sufficient pressure and fluid is being backed up to the lungs. The patient would most likely be taking which of the following types of medication?

A. diuretic
B. antitussive
C. mucolytic
D. antiemetic

A

A. diuretic

CHF denotes Congestive Heart Failure and pitting edema (swelling) is a symptom suffered when fluid builds up. A diuretic (a.k.a. water pill) is prescribed to treat various symptoms, including edema and high blood pressure. Basically, diuretics promote the removal of fluid from the body by way of urination. The physician would likely prescribe an antiemetic when a patient is nauseous and/or vomiting. Antitussives are prescribed for coughing. Mucolytic agents might be prescribed if this patient was coughing up thick mucus.

401
Q

Which of the following nutritional recommendations is most likely for a patient diagnosed with cystitis?

A. a low protein diet
B. increased clear fluids
C. a low fat diet
D. fluid restriction

A

B.increased clear fluids

Increasing fluids will filter the kidneys and the urinary system. The other diets will not do anything to change the condition of the urinary system. Fluid restriction would not allow kidneys to work as well.

402
Q

The purpose of The Joint Commission’s “Do Not Use” abbreviation list is to:

A. reduce the number of medication errors caused by incorrect use of medical terminology.
B. ensure the Five Rights of Medication Administration are verified.
C. track adverse medication reactions.
D. promote a culture of safety by labeling medications that are not labeled.

A

A. reduce the number of medication errors caused by incorrect use of medical terminology.

Acceptable abbreviations and terminology must be used to prevent medication errors. Example: Humalog 1 unit sq (always write out the word unit or take the time to clarify if it is written incorrectly): If written Humalog 1 u sq, the u could easily be mistaken for a 0, and the patient could receive 10 units instead of 1 unit (10 times the intended dose).

403
Q

The abbreviation meaning milliliter is

A

mL.

The abbreviation for milliliter is mL. The abbreviation mg is for milligrams, cc is the abbreviation for cubic centimeter, and mEq is the abbreviation for milliequivalent.

404
Q

The patient with chronic pain is prescribed a fentanyl transdermal patch. Which of the following instructions should the medical assistant anticipate reviewing with the patient? (Select the three (3) correct answers.)

A. apply new patches in same site to ensure absorption

B. apply on intact skin, avoiding areas with excess body hair

C. rotate sites to prevent skin irritation

D. write the date and time of application on the patch

E. store the patches in a well-lit area

A

B. apply on intact skin, avoiding areas with excess body hair
C. rotate sites to prevent skin irritation
D. write the date and time of application on the patch

Duragesic (transdermal) sites should be rotated according to package instructions, to prevent the common problem of minor skin irritation. Common sites are left and right upper back, upper chest, or thigh.

405
Q

The medical abbreviation meaning the mixture of small medication particles into a liquid form is which of the following?

A. po
B. susp
C. pc
D. disp

A

B. susp

The abbreviation susp stands for suspension, and is the mixture of small medication particles into a liquid form. The abbreviation po means by mouth, pc means after meals, and disp is the abbreviation for dispensary.

406
Q

The abbreviation for tablet is

A

Tab.

The abbreviation for tablet is Tab. The abbreviation TB stands for tuberculosis, Tsp (sometimes tsp) is short for teaspoon, and TAT can indicate turn-around time.

407
Q

The abbreviation for injection is:

A. IM.
B. inj.
C. IV.
D. ID

A

B. inj.

The abbreviation for injection is inj. IM is the abbreviation for intramuscular, IV is the abbreviation for intravenously, and ID is the abbreviation for identification.

408
Q

The medical abbreviation meaning both ears is

A. AU.
B. Bilat.
C. AD.
D. AS.

A

A. AU

AU=both ears, AD=right ear, AS=left ear, Bilat=bilateral

409
Q
  1. The medical abbreviation meaning both eyes is

A. OU.
B. OS.
C. OD.
D. AU.

A

A. OU

OU=both eyes, OS=left eye, OD=right eye, AU=both ears

410
Q

The medical abbreviation meaning drops is:

A. gtt.
B. mL.
C. oz.
D. drp.

A

A. gtt.

Taber’s Medical Dictionary states that gtt = drops. mL (also ml) = milliliter oz = ounce drp has no pharmacological designation and is a distractor in this question.

411
Q

Which of the following are included in the five rights of medication administration? (Select the three (3) correct answers.)

A. right patient
B. right medication
C. right dose
D. right position
E. right cost

A

A. right patient
B. right medication
C. right dose

5 rights of medication administration=right patient, right drug, right dose, right route, right time. A systematic approach should be used every time in checking the five rights prior to administering medication to a patient. The order will be initiated by a physician. Practicing medical assistants should know applicable state scope of practice laws for administering medications under the supervision of a physician.

412
Q

Which of the following needle gauges is most commonly used to draw up medications from a single-use vial?

A. 14G
B. 18G
C. 23G
D. 25G

A

B. 18G

Needle gauge refers to size - the bigger the number, the smaller (and thinner) the diameter of the needle.

413
Q

If a medication has been ordered to be taken twice daily, the medical assistant should document this in the chart as:

A. qd.
B. qid.
C. tid.
D. bid

A

D. bid

The term bid = twice per day, qd = every day (sometimes mistaken for QOD or qds, best to spell out “everyday”), qid = four times a day (can be mistaken for qd or qod, best to write out “4 times a day”), and tid = three times a day (AMA style avoids the use of this abbreviation, best to spell out “3 times a day”).

414
Q

Which of the following are included in the “six rights” of medication administration?

A. right patient, right provider, right dose, right route, right time, right tolerance
B. right patient, right medication, right dose, right route, right time, right side effect
C. right patient, right metabolism, right dose, right route, right time, right distribution
D. right patient, right medication, right dose, right route, right time, right technique

A

D. right patient, right medication, right dose, right route, right time, right technique

The “rights” of medication administration include right patient, right medication/drug, right time, right route, right technique, and right dose. Using a systematic approach is essential in maintaining safety and preventing errors when administering medications to a patient.

415
Q

The medical assistant understands the needle tip should always be in which position when administering an immunization to a patient by injection?

A. within an artery
B. bevel down
C. bevel up
D. within a vein

A

C. bevel up

When an immunization is given by injection, the bevel should always be up. This allows the needle to easily penetrate the skin, minimizing pain and tissue trauma. Immunizations should be given in the muscle, and not an artery or vein.

416
Q

Which of the following immunizations contains an inactivated pathogen vaccine?

A. MMR
B. VAR
C. Td
D. IPV

A

D. IPV

Inactivated Polio Vaccine (IPV) - uses an inactive (dead) form of the virus to prevent the disease. Polio has been eradicated in the United States, but still prevalent in developing countries. Children typically receive the 4th (and final) booster dose of this injection prior to starting kindergarten (age 4-6 years).

417
Q

Which of the following household systems of measurement is equivalent to 5 mL?

A. 1 tsp
B. 5 tsp
C. 5 Tbs
D. 1 cup

A

A. 1 tsp

1 tsp = 5mL, 5 tsp = 24.64mL, 5 Tbs = 73.9mL, and 1 cup = 236.5mL

418
Q

The abbreviations o.d., o.s., and o.u. are used in reference to the:

A. ear.
B. nose.
C. throat.
D. eye.

A

D. eye.

The ‘o’ in the abbreviations denotes the Latin word ‘oculus’, meaning eye. Ear is designated by the Latin term ‘auris’; ear in Greek is ‘ot’ (oto is the combining form). Nose in Latin is ‘nasus’ and in Greek is ‘rhino’. Greek pharyngo/pharynx = throat o.d. = oculus dexter (right eye), o.s. = oculus sinister (left eye), o.u. = oculus uterque (both eyes)

419
Q

In order to keep the medication from leaking out when administering an injectable medication using the Z-track method, the medical assistant should inject at a:

A. 90-degree angle maintaining traction on the skin.
B. 45-degree angle pulling the skin taut.
C. 15-degree angle maintaining traction on the skin.
D. 10-degree angle pulling the skin taut.

A

A. 90-degree angle maintaining traction on the skin.

The medical assistant would need to inject the medication at a 90-degree angle while keeping traction on the skin. This method will keep the medication from leaking out into the tissues around the muscle. If the medical assistant injects at any other angle besides a 90-degree angle, there is an increased chance that the medication will not be completely absorbed by the muscle and will leak into the surrounding tissues.

420
Q

The medical assistant should verify which of the following immediately prior to giving any medication? (Select all that apply.)

A. right dose
B. right route
C. right time
D. right patient
E. right medication

A

A. right dose,
B. right route,
C. right time,
D. right patient,
E. right medication

Improperly medicating a patient can have severe consequences, up to and including death. Safe medication administration includes checking that the right medication is given to the right patient, confirming the right dose by the right route at the right time. Before any medication is given to a patient, it is important to ensure that the strength on the medication label matches the physician’s order and that the correct dose is calculated, dispensed, and prepared.

421
Q

When administering eye drops, which of the following actions by the medical assistant is correct?

A. Ask the patient sit upright on the exam table.
B. Pull gently upward on the upper eye lid.
C. Place each drop individually in the inner canthus of the eye.
D. Ask the patient to gently rub the eye after administering the drops.

A

C. Place each drop individually in the inner canthus of the eye.

The medical assistant should place each drop individually in the inner canthus of the eye to allow the medication to absorb. The patient should be instructed to pull downward on the lower eyelid and the head should be tilted back to make sure all of the medication gets in the eye. The patient should not be told to rub their eyes afterwards, because this could cause the medication to not stay in the eye. The object is to make sure all of it stays in the eye to be most effective.

422
Q

The physician prescribes the following: amoxicillin 250mg 1 tab p.o. q.i.d. How should the medical assistant explain this medication to the patient?

A. Take one pill by mouth four times a day.
B. Take one pill sublingually four times a day.
C. Take one pill by mouth every other day.
D. Take one pill sublingually every other day.

A

A. Take one pill by mouth four times a day.

The abbreviation p.o. (derived from the Latin phrase “per os”) translates to “by mouth or orally.” The term q.i.d. (derived from the Latin phrase “quarter in die”) interprets as “4 times a day.” One (1) tab designates 1 tablet or 1 pill. If the physician intended the medication to be administered sublingually, the prescription would have been written as “SL.” Every other day would have been indicated as q.a.d. (derived from the Latin phrase “quoque alternis die”).

423
Q

Which of the following actions by the medical assistant is correct when administering medication to a patient sublingually?

A. placing the medication between the gum and cheek
B. asking the patient to swallow the medication
C. applying the medication directly to the skin
D. placing the medication under the tongue

A

D. placing the medication under the tongue

Sublingual medication is absorbed systemically through intact mucous membranes. Instruct the patient to place the medication under the tongue, sit upright and swallow frequently until the medication dissolves. Ex. Nitroglycerin tablets.

424
Q

Which of the following statements by the medical assistant is correct when instructing a patient to take a medication by the buccal route?

A. Dissolve the medication under the tongue.
B. Dissolve the medication between the cheek and gum.
C. Apply the medication directly to the skin.
D. Swallow the medication.

A

B. Dissolve the medication between the cheek and gum.

When a medication is to be given by the buccal route, it is to be dissolved between the cheek and the gum. This route allows for rapid absorption of the medication through the mucous membranes of the cheek. Ex. Oral glucose. Sublingual is when the medication is dissolved under the tongue, intradermal is an injection given in the skin, topical is a cream applied to the skin, and the oral route means to swallow the medication.

425
Q

Which of the following is a CLIA waived laboratory test?

A. urine culture and sensitivity
B. complete blood count
C. pap smear
D. fecal occult blood testing

A

D. fecal occult blood testing

If CLIA waives a laboratory test, it must be relatively simple to perform and have a low risk for error (according to CDC guidelines). However, the test may still have the potential for serious health risk if performed incorrectly. Inaccurate results can have consequences: a patient’s medication dose could be adjusted based on erroneous test results. A fecal occult blood test is easy to perform and interpret. The other test options listed in this scenario require higher level training and expertise. Waived tests are still important and should be performed with care.

426
Q

Which of the following patient tests is considered a “high-complexity” lab test?

A. glucose
B. spun microhematocrit
C. pap smear manual slide reading
D. dipstick urinalysis

A

C. pap smear manual slide reading.

Tests within a clinical laboratory are allocated to either the moderate complexity or high complexity category based on provisions in CLIA (Clinical Laboratory Improvement Amendments), the governing body that regulates laboratory testing. Certain testing can only be performed by highly trained professionals and therefore will not be within the scope of practice of a Medical Assistant. A pap smear is a high complexity test that is only performed by specifically trained professionals.

427
Q

Which of the following volumes is the approximate total bladder capacity for a healthy adult patient?

A. 500 mL
B. 2000 mL
C. 100 mL
D. 1500 mL

A

A. 500 mL

The exact capacity of the adult human bladder is often debated. In general, many sources agree on a capacity range of 500 mL to 1000 mL.

428
Q

Which one of the following tests is CLIA waived?

A. GTT
B. PT/PTT
C. HgbA1C
D. HCT

A

D. HCT

HCT is a hematocrit, also referred to as packed cell volume. This is a measure of the percentage volume of red blood cells in a sample of whole blood. It is considered a waived test by CLIA standards. CLIA refers to the Clinical Laboratory Improvement Amendment, which specifies personnel requirements for performing laboratory testing based upon the complexity of the method. Moderate and high complexity testing are outside the scope of practice for non-laboratory professionals (performed only by certified Medical Laboratory Scientists or Medical Technicians). CLIA-waived testing, such as Point of Care Testing, are low complexity tests (including Hemoglobin and Hematocrit) that may be performed by other personnel with proper training. The other tests listed in this scenario are performed by methods in a higher complexity category by CLIA standards.

429
Q

Accurate and reliable laboratory results depend upon adherence to quality standards. Which of the following applies to every United States Clinical Laboratory that tests human specimens?

A. Clinical and Laboratory Standards Institute (CLSI)
B. Clinical Laboratory Improvement Amendments (CLIA)
C. College of American Pathologists (CAP)
D. Joint Commission on the Accreditation of Health Care Organizations (JCAHO)

A

B. Clinical Laboratory Improvement Amendments (CLIA)

The Centers for Medicare & Medicaid Services (CMS) regulates all laboratory testing (except research) performed on humans in the U.S. through the Clinical Laboratory Improvement Amendments (CLIA). CLSI: The Clinical and Laboratory Standards Institute (CLSI) brings together the global laboratory community to foster excellence in laboratory medicine by developing clinical laboratory testing standards based on input from and consensus among industry, government, and health care professionals. CAP: The College of American Pathologists is an organization of board-certified pathologists serving patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide. JC: The Joint Commission accredits and certifies health care organizations and programs in the United States.

430
Q

Which cellular component of blood plays a role in hemostasis?

A. Neutrophil
B. Eosinophil
C. Lymphocyte
D. Thrombocyte

A

D. Thrombocyte

Thrombocytes, also called platelets, are small blood components that work with the coagulation factors to stop bleeding (i.e., hemostasis). They are fragments of cytoplasm that help the clotting process by sticking to the lining of blood vessels. They are made in the bone marrow and eventually enter the bloodstream. The other response options are all types of white blood cells, which function in the body’s responses to infection, allergic reactions, and immune response. They are not required for hemostasis.

431
Q

Which of the following tasks is a medical assistant responsible for when given a requisition for guaiac testing?

A. Collect venous specimens for testing as required.
B. Perform skin tests as required.
C. Collect and perform point-of care testing.
D. Perform QC checks on POCT instruments.

A

C. Collect and perform point-of care testing.

Guaiac testing is for hidden fecal blood, also known as occult blood. A patient stool sample would be brought to the laboratory and the medical assistant would perform point-of-care testing (POCT ) on a very small fecal sample using a manual slide test with built in controls. Venous specimens (blood samples) are not necessary for a fecal (stool) test. Skin tests are not required in this instance, since the specimen is a stool specimen.

432
Q

Diabetic patients require an index of their average glucose level. Which of the following laboratory tests is required?

A. glucose tolerance test
B. glycosylated hemoglobin
C. hemoglobin & hematocrit
D. fasting glucose

A

B. glycosylated hemoglobin

The hemoglobin A1c test (HbA1c) is a laboratory test for glycolysated hemoglobin. When diabetes is not controlled, the extra blood sugar combines with hemoglobin and provides an average amount of the “glycolysated hemoglobin” over time instead of relying upon measuring glucose levels on any single day. This provides an overview of compliance and medication effectiveness, and is used along with Point of Care Test monitoring to help monitor treatment.

433
Q

Which of the following laboratory tests would be ordered for a patient with diabetes insipidus?

A. ETOH
B. GH
C. RH
D. ADH

A

D. ADH

Diabetes insipidus occurs when the body cannot regulate how it handles fluids. The rate of fluid excretion is greatly influenced by the anti-diuretic hormone (ADH). Diabetes insipidus is not related to diabetes mellitus, although both can result in increased urinary output. The remainder of the tests are not related to a condition of diabetes. Their uses are as follows: ETOH = Ethanol (ethyl alcohol)ingestion - GH = Growth Hormone - RH = Rh Factor (on red blood cells)- ADH = Anti-diuretic Hormone

434
Q

Which task should a medical assistant complete prior to using a POCT instrument?

A. Read the operation manual.
B. Perform QA and QC on the instrument.
C. Ensure that QA and QC were performed within the last month.
D. Perform QC and test the instrument on a blood sample.

A

B. Perform QA and QC on the instrument.

Each time a POCT instrument is used, both Quality Assurance and Quality Control procedures must be completed. This ensures the instrument and reagents are performing properly so test results can be validated. Without QA/QC, patient test results cannot be guaranteed. Although reading the operation manual is fine, it is not a substitute for training and need not be performed prior to each use. There would be no rationale for selecting “within the last month” as a time frame for completion of QA or QC, and certainly QC without QA is insufficient.

435
Q

The agency that regulates physician office labs is:

A. OSHA.
B. CDC.
C. HIPAA.
D. CLIA.

A

D. CLIA.

CLIA (Clinical Laboratory Improvement Amendments) is an agency in charge of regulating physician office labs as well as ensuring the laboratory is performing quality testing. OSHA (Occupational Safety and Health Administration) is responsible for making sure the workplace is safe for workers. CDC (Centers for Disease Control) follows and investigates health issues affecting the public. HIPAA (Health Insurance Portability and Accountability Act) is a set of regulations put in place to ensure confidentiality of health insurance; also making it easier for a person to keep their health insurance if they change or lose jobs.

436
Q

Which of the following are examples of CLIA waived tests that may be performed by a medical assistant who has received appropriate training? (Select the three (3) correct answers.)

A. spun hematocrit
B. urine hcg
C. rapid strep
D. blood culture and sensitivity
E. pap smear

A

A. spun hematocrit
B. urine hcg,
C. rapid strep

A spun hematocrit, urine hcg, and rapid strep test are considered low complexity tests which hold the least risk for erroneous results when performed incorrectly. Blood culture and sensitivity testing and pap smears are considered high complexity and outside a medical assistant’s scope of practice; these tests should be performed by qualified laboratory personnel. CLIA refers to the Clinical Laboratory Improvement Amendment, which specifies personnel requirements for performing laboratory testing based upon their complexity. Moderate and high complexity testing are outside the scope of practice for a phlebotomist. Phlebotomists may perform CLIA-waived testing, such as Point of Care Testing, with proper training.

437
Q

A patient’s urine specimen is noted to be dark yellow with sediment, and has a strong, ammonia-like odor. Which of the following is most likely to be present when processing the specimen?

A. bacteria
B. ketones
C. erythrocytes
D. pH 7.0

A

A. bacteria

Bacteria is most likely present in this patient’s urine, which is causing the dark yellow color, sediment, and odor. Common causes of this are inadequate fluid intake, bacterial overgrowth, and/or infection. The sole presence of ketones in the urine (ketonuria) would not cause a dark yellow color or an ammonia-like odor because ketones cause a sweet smell. When erythrocytes (red blood cells) are present in the urine (hematuria), the urine would be a reddish color. A pH of 7.0 would indicate that the urine is neutral, thus it wouldn’t have an ammonia-like odor (ammonia is a weak base). Ketonuria, hematuria, and neutral urine in and of themselves would not produce the urinalysis results in this scenario.

438
Q

ECG machines with LCD displays allow which of the following information to be added before the test? (Select the two (2) correct answers).

A. patient name
B. room artifacts
C. lead placement
D. blood pressure
E. type of electrodes used

A

A. patient name
D. blood pressure

The LCD display on an ECG machine generally allows the patient name and blood pressure to be added before the test begins. Lead placement and electrode types would be determined beforehand. Room artifacts could cause erratic results, but wouldn’t generally be on the LCD display.

439
Q

The medical assistant is responsible for performing which of the following QC measures? (Select the three (3) correct answers.)

A. checking the expiration dates of venipuncture supplies
B. perform calibration on the Chemistry analyzer
C. monitoring temperatures of specimen refrigerators
D. equipment checks on the laboratory Hematology analyzer
E. routine cleaning of surfaces where specimens are processed

A

A. checking the expiration dates of venipuncture supplies
C. monitoring temperatures of specimen refrigerators
E. routine cleaning of surfaces where specimens are processed

Medical assistants would perform QC measures on equipment and work surfaces they use regularly in collecting, processing, and storing samples. They are not responsible for performing calibrations or equipment checks on Chemistry or Hematology analyzers in the laboratory. Medical laboratory scientists would typically perform those functions.

440
Q

The medical assistant is preparing to administer a Mantoux test. From the list below, select the correct syringe, angle, and site. (Select the three (3) correct answers.)

A. Insulin syringe
B. TB syringe
C. 45 degree angle
D. 5-15 degree angle
E. Anterior forearm

A

B. TB syringe
D. 5-15 degree angle
E. Anterior forearm

A Mantoux test is an intradermal injection to test for tuberculosis (TB). The medical assistant should use a TB syringe and insert the needle in the anterior forearm at a 5-15 degree angle. This low angle makes it possible to form a bleb (a fluid filled blister) where the injected fluid accumulates just under the skin surface. A 45 degree angle would inject the fluid too deep, thus inhibiting bleb formation and rendering the test unreadable. The results of this test must be read and documented in 48-72 hours. The Mantoux test is administered in the anterior forearm. The medical assistant will be looking for an induration (hardening) at the injection site when the patient comes back to have the test read, and the forearm is an easy area to inspect.

441
Q

How should the medical assistant store an instrument with a ratchet when it is not in use?

A. unlocked (open) position
B. locked (closed) position
C. bundled with similar instruments
D. in 10% formalin solution

A

A. unlocked (open) position

A ratchet is a step-locking instrument. It is important to store such a device open and unlocked to prolong proper functioning and smooth operation. Dry storage is appropriate, as it is not necessary to store in formalin or bundled.

442
Q

From which of the following anatomic structures should a medical assistant collect a specimen for a Rapid Strep Test?

A. tongue
B. larynx
C. cheek
D. pharynx

A

D. pharynx

The purpose of a Strep test is to look for Group A Streptococcal infection (gram positive cocci). This is commonly known as Strep throat. The test sample is taken from the area in the throat known as the pharynx. The Pharynx is a fibromuscular tube which extends from the base of the skull to the lower border of the cricoid cartilage (at which point it becomes the esophagus). The Larynx is called the ‘voice box’ in laymen’s terms.

443
Q

Which of the following patient specimens would be removed from the thoracic cavity?

A. synovial fluid
B. pleural fluid
C. ascites fluid
D. peritoneal fluid

A

B. pleural fluid

Synovial fluid is located inside all joints throughout the body. Pleural space is the space between the lining of the outside of the lungs (pleura) and the wall of the chest and sometimes there is an accumulation of fluid known as pleural fluid. The cavity that contains pleural fluid is the chest (thoracic) cavity. Accumulation of peritoneal fluid in the peritoneum is known as ascites. Peritoneal fluid is produced in the abdominal cavity to lubricate the tissue lining the abdominal wall and pelvic cavity. It covers most of the organs in the abdomen.

444
Q

A medical assistant has obtained a specimen from a wound using a sterile swab. How should the specimen be prepared before sending it for culture?

A. Place the swab in a biohazard bag and label it with patient information.

B. Place the swab in the original protective sheath of the culturette and break the ampule inside.

C. Use the collecting swab to place the specimen inside of a sterile specimen cup and label it with patient information.

D. Use the collecting swab and place the specimen on a Hemoccult slide.

A

B. Place the swab in the original protective sheath of the culturette and break the ampule inside.

The medical assistant should maintain sterility of the specimen by placing the swab in the original protective sheath of the culturette. It is also important to break the ampule (if present; depends on the type of culturette used) inside the sheath to activate the transport media, which keeps the swab moist and prolongs survival of the bacteria or virus that is causing the infection. In order for any infectious agent to grow in the laboratory, the sample needs to contain viable (live) material, since dead material will no longer grow on laboratory media. The quality of laboratory results begins with the collection and specimen handling process. The other options in this scenario would compromise the specimen integrity (a biohazard bag, hemoccult slide, etc. would contaminate the sample).

445
Q

When educating a patient on how to collect a stool specimen at home, which of the following statements is correct?

A. The stool collection should only be brought in if it is the first stool of the day-collected upon waking in the morning.

B. The stool specimen should be brought in to the office in a frozen state.

C. The stool specimen should not be contaminated with urine as this can destroy microorganisms in the stool.

D. The rectal area should be cleansed with an antiseptic wipe before the specimen is collected.

A

C. The stool specimen should not be contaminated with urine as this can destroy microorganisms in the stool.

The patient should be instructed to not contaminate the stool specimen with urine, because this can destroy microorganisms in the stool, and could ruin the test. The stool collection that gets brought in does not have to be the one that is done right when the patient wakes up, but whenever the patient collects the stool, it needs to be taken into the clinic immediately, therefore it shouldn’t be frozen. The rectal area doesn’t need to be cleansed with an antiseptic wipe, because this could alter the test results.

446
Q

When collecting a throat culture, the medical assistant should instruct the patient to

A. gargle and rinse mouth with warm water prior to the collection.
B. open the mouth wide, and say “ah.”
C. cough strongly prior to collection to clear mucus from the throat.
D. bite down firmly on the collection swab.

A

B. open the mouth wide, and say “ah.”

Throat swabs should be carefully collected to ensure the integrity of the specimen for laboratory (to avoid contamination from other sources and to ensure that any bacteria isolated do indeed populate the throat). The mouth should not be rinsed, as such an action could interfere with the integrity of the specimen and lead to erroneous laboratory findings.

447
Q

Scheduling an early morning appointment facilitates collection for which of the following types of stool specimens?

A. viral
B. fecal occult blood
C. pinworms
D. bacterial

A

C. pinworms

Pinworms often leave the rectum and lay eggs around the anus at night. Therefore, it is easiest to collect specimens to test for them in the early morning hours. Viral and bacterial cultures can be collected at any time of day. Fecal occult blood tests (that check for blood in the stool) are not associated with a specific time of day.

448
Q

Which of the following urinalysis collection methods is used to obtain the most concentrated specimen?

A. clean-catch
B. midstream
C. 24-hour collection
D. first morning void

A

D. first morning void

The first morning void will be the most concentrated urine specimen because the urine has set in the bladder overnight. It reflects the ability of the kidney to concentrate urine overnight. Abnormalities can be more easily identified within a concentrated specimen. The collection of first morning void should be collected as a clean catch midstream to avoid external contaminants. A 24-hour urine will not be the most concentrated because every bit of urine voided throughout the 24-hour period is collected in this type of specimen.

449
Q

A patient’s weight of 155 lbs. is equivalent to:

A. 155 kg.
B. 341 kg.
C. 71 kg.
D. 35.5 kg.

A

C. 71 kg.

[Formula conversion: pounds to kg 1 kg = 2.2 lb] 155 lbs./2.2 kg=71kg

450
Q

Which of the following measurements should be obtained on an infant in the office for a well-child visit? (Select the three (3) correct answers.)

A. weight
B. length
C. head circumference
D. thigh circumference
E. abdominal girth

A

A. weight
B. length
C. head circumference

Weight, length and head circumference are documented on a standardized growth chart until 2 years of age.

451
Q

The physician asks the medical assistant to calculate a patient’s BMI after taking the weight and height. What is the importance of this measurement?

A. to determine the patient’s level of hydration
B. to estimate the patient’s body fat and obesity-related health risks
C. to screen the patient for diabetes mellitus and related complications
D. to assess the patient’s skin fold thickness

A

B. to estimate the patient’s body fat and obesity-related health risks

Body Mass Index (BMI) is a relationship of weight to height: BMI = weight [kg]/height [m2] (weight is in kilograms; height is in meters, which is squared in the calculation). 75kg/1.7m2 = 75/2.89 = 26 BMI A high BMI can be an indicator that a patient is overweight or obese. There are increased chronic health risks associated with overweight and obese individuals (diabetes, high blood pressure, etc.). The BMI is one measurement that helps determine an overall risk factor for obesity-related health issues. It is not a screen for diabetes (a glucose tolerance test, fasting glucose, triglycerides, and Hgb A1C would help determine if a patient is diabetic) or related complications. The BMI is not used to detect hydration levels or skin fold thickness.

452
Q

During an office visit a patient asks the medical assistant what his BMI is. Which of the following information should the medical assistant measure to calculate BMI?

A. height and weight
B. vital signs and height
C. skin fold thickness and vital signs
D. weight and skin fold thickness

A

A. height and weight

Height and Weight are used for the formula to get BMI, which tells if the PT is obese. BMI = WT /HT

453
Q

A patient comes to the medical office reporting a newly twisted ankle. The appropriate course of action for the medical assistant is to prepare:

A. a paraffin bath.
B. an ice pack.
C. a heating pad.
D. a warm, moist compress.

A

B. an ice pack.

In general, a new injury will cause inflammation. A cold application (ice pack, gel pack, cold compress, etc.) will decrease the blood flow to the injury, thereby decreasing the tendency for swelling (after 72 hours, the inflammatory response will likely cease such that no further swelling will likely occur). A cold pack is also used immediately on a new sprain to help limit pain. The general rule of thumb to follow after a soft tissue injury is RICE: Rest, Ice, Compression, Elevation. (Some sources call for Protection, making the acronym PRICE). After 72 hours, heat may be applied. The heat may soothe the area by helping increase blood flow. Heat can be applied locally with a heating pad or warm moist compress. A paraffin wax bath is another heat application that keeps the heat in a localized area utilizing the molding and hardening properties of wax.

454
Q

Which of the following symptoms reported by the patient should the medical assistant expect while performing a routine ear irrigation? (Select the three (3) correct answers.)

A. dizziness
B. itching
C. nausea
D. tingling sensation
E. headache

A

A. dizziness
B. itching
D. tingling sensation

The patient should experience some itching in the ear, as well as a tingling sensation when the ear is being irrigated. Sometimes patients may feel dizzy during this procedure. Ear irrigation should not cause nausea or a headache. If these symptoms do appear, the physician should be notified immediately.

455
Q

The provider in the photo is using which of the following methods to examine this patient?

A. auscultation
B. inspection
C. palpation
D. percussion

A

C. palpation

The process of feeling with the fingers or hands for diagnostic purposes during a physical exam is called palpation. Auscultation is the process of listening to a certain area of the body with a stethoscope. When a provider does an inspection of a patient, he/she will look at the specific body part(s) to check for abnormalities before they move on to percussion or palpation. Percussion has medical providers tapping on a part of the body using a percussion hammer or their fingers.

456
Q

The physician requests for the medical assistant to assist the patient into the correct position for a pap smear. The medical assistant should assist the patient into which of the following positions?

A. Fowler’s
B. knee-chest
C. Sims
D. lithotomy

A

D. lithotomy

Lithotomy is a position in which the patient’s knees are bent with feet flat on a table or in stirrups. This position is used to maximize visibility for vaginal, anal, rectal, or perineal area exams. Sims positioning has the patient on a side with the top knee bent. Knee-chest has a patient pull knees to chest with the bottom in the air. Fowler’s position is a commonly recognized position in which a patient lies in a supine position with the head elevated 20 to 30 inches.

457
Q

A patient presents to the office for removal of an IUD. Which of the following exam positions should the medical assistant help prepare the patient to assume on the exam table?

A. Trendelenburg’s
B. knee-chest
C. lithotomy
D. Sims’

A

C. lithotomy

When a patient is in the Sims position, he or she lies on one side with one knee bent. The Trendelenburg positions the patient head down while elevating the feet (this position is widely used to manage hypotensive patients, but the evidence to support its effectiveness is suspect). A knee-chest position has a patient prone on the knees with chest on the exam table. Lithotomy is a positions a patient on the back with knees bent and feet up in stirrups.

458
Q

Bowel sounds with reduced volume, tone, or regularity upon auscultation are described as:

A. absent.
B. hyperactive.
C. hypoactive.
D. normoactive.

A

C. hypoactive.

The prefix hypo means slow, therefore hypoactive refers to a reduced volume, tone, or regularity of bowel sounds upon auscultation. When bowel sounds are absent, it means there are none heard, when they’re hyperactive it means the sounds are increased. Normoactive bowel sounds means the sounds are regular and normal.

459
Q

Which of the following procedures involves the process of cleaning out the contents of the stomach through a nasogastric tube?

A. gavage
B. lavage
C. cleansing enema
D. lumbar puncture

A

B. lavage

Lavage is the irrigation of the stomach through a nasogastric tube. Gavage is the input of food into the body through a tube, a cleansing enema is used to clean out the rectum and relieve constipation, and a lumbar puncture is also known as a spinal tap and is when a needle is inserted into the back to remove fluid.

460
Q

Which of the following indicators is considered a positive skin reaction to scratch allergy testing?

A. excessive bleeding
B. formation of a red wheal
C. bruised appearance
D. hemangioma formation

A

B. formation of a red wheal

Hives, which are small, round raised areas on the skin (a.k.a. wheals; often red or white in color), are triggered by the body’s inflammatory response (a.k.a. reaction). Itching may also be present. The purpose of allergy testing is to determine specific substances that cause an allergic reaction. Excessive bleeding and/or bruising (hemangioma formation) can indicate issues outside the immune response.

461
Q

An abnormally slow respiratory rate is described as

A

bradypnea.

The prefix brady means slow, therefore bradypnea is an abnormally slow respiratory rate. Dyspnea means difficulty breathing, orthopnea means difficulty breathing while lying down, and eupnea means normal breathing.

462
Q

An abnormally rapid heart rate is described as

A

tachycardia.

The prefix tachy- means fast, and the suffix -cardia refers to the heart, therefore tachycardia means an abnormally rapid heart rate. Hypertension is a term referring to high blood pressure, tachypnea means abnormally rapid respiratory rate, and hyperplasia is a term referring to increased cell production.

463
Q

Abnormally dry skin is described as:

A. xerosis.
B. vitiligo.
C. excoriation.
D. ecchymosis.

A

A. xerosis.

Abnormally dry skin is described as xerosis. Vitiligo is a skin condition where there is a loss of pigment from certain areas, excoriation is a scratch or injury to the skin, and ecchymosis refers to the brusing of the skin.

464
Q

The medical assistant measures a patient’s b/p in the left upper arm at 188/110 mm Hg. This reading is consistent with

A

hypertension.

This patient’s blood pressure is above the normal reading, and this is referred to as hypertension. Hyperplasia is the increased cell production, tachycardia is increased heart rate, and hyperthermia is increased body temperature.

465
Q

When observing a patient’s range of motion of the right ankle, which term describes the ability to point their toes?

A. abduction
B. adduction
C. extension
D. flexion

A

C. extension

The range of motion (ROM) of a joint from full extension to full flexion (bending) measured in degrees like a circle. Abduction is the movement of an extremity on a transverse plane away from the axis or midline, where the axis lies on the frontal and sagittal planes, Adduction is the movement of a limb or other body part, usually on a transverse plane, toward the axis or midline—medial plane—of the body and Flexion is the act of bending a joint or limb in the body by the action of flexors.

466
Q

The medical assistant measures the patient’s blood pressure in the office. The reading is 220/88 mmHg. This indicates

A

hypertension.

Normal Blood Pressure ranges for an adult: 100/60 to 119/79. Any readings above these would indicate hypertension (high blood pressure). Hypotension indicates low blood pressure. Bradycardia is a slow heart rate, whereas tachycardia is a fast heart rate.

467
Q

The medical assistant smells smoke at the work station. Upon investigation, he discovers a small fire in the trash receptacle by the desk. He should first:

A. evacuate the immediate area.
B. extinguish the fire.
C. activate EMS.
D. contain the fire.

A

A. evacuate the immediate area.

Using the RACE acronym – RESCUE is the first thing the medical assistant should do, which includes evacuating the immediate area and making sure everyone is safely away from the fire. The next thing to do is to raise an ALARM by either pulling the fire alarm or calling 911 if the fire is not under control. Third, the fire needs to be CONTAINED; close all doors and windows that can be safely reached to make sure the fire does not spread. Lastly, EXTINGUISH the fire.

468
Q

The medical assistant is preparing the exam room for the next patient who will require urinary catheterization. The primary purpose for this procedure is to:

A. treat an infection.
B. scan the bladder for residual urine.
C. collect a sterile urine specimen.
D. visualize the bladder.

A

C. collect a sterile urine specimen.

A small, sterile tube is passed through the urethra to the bladder to obtain a specimen, free of contaminants, which will be collected in a sterile container. Urinary catheterization may also be ordered to test for urine residuals, or empty the bladder for a patient who is unable to void or incontinent.

469
Q

Which of the following drugs is expected to be stocked in medical office emergency code cart inventory?

A. epinephrine
B. naproxyn (Naprosyn)
C. cimetidine (Tagamet)
D. cefaclor (Ceclor)

A

A. epinephrine

Epinephrine is an important drug kept in the crash cart - used in emergent conditions such as cardiac arrest (increases b/p and hr) or anaphylaxis (potent bronchodilator, reducing bronchospasm). Epinephrine works to increase cardiac output by increasing peripheral resistance through vasoconstriction.

470
Q

When setting up the room for a gynecological exam, the medical assistant will position the stirrups in which of the following ways?

A. level with the exam table and pulled out approximately 1 foot from the edge of the table
B. level with the exam table and pulled out approximately 1 foot from the side of the table
C. below the exam table and pulled out approximately 3 feet from the edge of the table
D. above the exam table and pulled out approximately 6 inches from the edge of the table

A

A. level with the exam table and pulled out approximately 1 foot from the edge of the table

To properly assist the patient into the lithotomy position, which is the position of choice for this exam, the stirrups need to be level with the exam table and pulled out approximately 1 foot from the edge of the table. This allows the patient to be as close as possible to the gynecologist.

471
Q

A patient calls the physician’s office talking loudly, demanding to know why he was billed personally for his check-up last month. Which of the following statements is an appropriate response by the medical assistant in handling the angry caller?

A. “Let me pull up your record and see how I can help.”
B. “Please contact your insurance company about that issue.”
C. “Don’t worry, I’m sure insurance will cover the charges.”
D. “Please bring a copy of the bill to your next visit and we’ll look at it.”

A

A. “Let me pull up your record and see how I can help.”

Managing angry clients can be challenging. A professional and proactive approach is to stay calm and use the LAST model (Listen, Apologize, Solve and Thank). Listen to the caller’s concern, apologize for the situation, solve the issue if possible (this may involve pulling the records to gather details), and thank the caller for working through this. Don’t immediately sidestep the issue and send the caller to contact the insurance company (even though that may eventually be the only thing to do; try to assist the patient first). Don’t dismiss the concern by telling them not to worry and you’re sure insurance will cover it. Address the patient’s concern during the call, it is not good practice to delay action by telling the caller to bring the bill to the next appointment.

472
Q

Which communication approach describes the ability to see things from another person’s point of view?

A. rapport
B. sympathy
C. empathy
D. active listening

A

C. empathy

Identifying with or being sensitive to another person’s feelings or problems is an essential component of therapeutic communication. Sympathy or “feeling sorry” for the patient requires emotional involvement that oversteps the professional boundary, and does not encourage expression of feelings.

473
Q

When explaining a procedure to a pediatric patient, which of the following statements by the medical assistant puts the preschool child most at ease?

A. “I’m going to take your blood pressure and it may feel like your arm is being squeezed.”
B. “You are going to go into a special room, and we are going to take a picture of your arm.”
C. “I’m going to have to poke you with this needle so that I can give you some medicine.”
D. “This medicine is going to sting when I put it on your cut.”

A

B. “You are going to go into a special room, and we are going to take a picture of your arm.”

The medical assistant should use a minimally threatening language and positive tone in order to reduce fears of the child. By telling the child that the arm is going to be squeezed, they’re getting poked with a needle, or the medicine is going to sting will upset the child.

474
Q

The medical assistant is interviewing an apprehensive patient complaining of persistent lower back pain. Which question puts the patient at ease and encourages open communication?

A. “What has been going on with you since your last appointment?”
B. “What medication did you take to help with the pain?”
C. “Why did you come to the clinic today?”
D. “Why didn’t you take any medication to help with the pain?”

A

A.“What has been going on with you since your last appointment?”

The medical assistant should ask the apprehensive patient what has been going on since their last appointment. This approach requests the patient to describe their complaints beyond a yes/no answer in an open, non-defensive manner. This question will put the patient at ease and allow them to openly communicate about their problem and anything else that may be bothering them. Asking what medication they took to help with the pain and asking “why” questions don’t encourage open communication.

475
Q

The patient was seen in the office for follow up evaluation post CVA. The doctor noticed significant weakness on the patient’s left side. Which of the following should the medical assistant expect to perform?

A. Full weight bearing exercise assistance
B. Active assist range of motion
C. Crutch training
D. Cold chemical pack application

A

B. Active assist range of motion

The medical assistant should expect to perform active assistive range of motion with the patient since the patient has major weakness on one side. This type of exercise is done when a patient is able to perform some movements and exercises with the affected side, but still needs some help to get that side even stronger. Full weight bearing exercises are done to improve bone strength, and are done while the patient is on both feet and putting all of their weight against gravity. This would not be the exercise that this particular patient needs because the patient has weakness on one side. He needs to strengthen that side before he can perform full weight bearing exercises. Crutch training is typically done when a patient is suffering from a leg problem, but since this patient has weakness on his whole left side this would not be appropriate. Cold chemical pack application is typically done for patients suffering from minor injuries, such as an ankle sprain. This would also not be the best choice for this patient since he needs to get more strength back on the whole left side of his body.

476
Q

The patient with a penetrating wound to the chest cavity is acutely at risk for which of the following complications?

A. epistaxis
B. pneumothorax
C. pneumonia
D. emphysema

A

B. pneumothorax

A pneumothorax, also referred to as a “collapsed lung” is a build-up of air or gas that separates the lung from the chest wall and decreases lung expansion. When a wound penetrates the chest cavity, air can enter the area between the lung and the chest wall. Epistaxis is another word for a nose bleed, pneumonia is an infection of the lungs, and emphysema occurs when the little sacs in the lungs, known as alveoli, are damaged, which makes it difficult to breathe.

477
Q

Which of the following describes the correct technique for cleansing a patient’s minor wound?

A. Cleanse from the outside of the wound toward the inside.
B. Cleanse from the inside of the wound toward the outside.
C. Use a gentle back and forth motion above the wound.
D. Use a gentle back and forth motion below the wound.

A

B. Cleanse from the inside of the wound toward the outside.

To clean an open wound, wipe using circular motions from the center of the wound outward. Be sure to clean at least 1” beyond the wound margins. This is to prevent infection and promote healing. Never clean from the outside towards the inside. Depris and contaminants can be carried into the wound and lead to infection. Once the wound itself has been dealt with, cleansing in the areas around the wound would then be appropriate to check for possible further injury.

478
Q

Applying a warm, moist pack to a soft tissue injury promotes healing by:

A. decreasing the flow of lymphatic fluid.
B. increasing skin elasticity.
C. increasing vascular circulation.
D. constricting blood vessels.

A

C. increasing vascular circulation.

Warm packs (heat sources) can help increase vascular circulation and are usually applied for short intervals. The warmth from a warm, moist pack improves mobility and relaxes muscles. The use of ice would constrict the blood vessels and is used on an injury with the potential to swell. Increasing skin elasticity or decreasing the flow of lymphatic fluid (associated with Edema) is not needed with this type of injury.

479
Q

Most likely to be present at the site of a tick bite in a patient with suspected Lyme disease?

A

An apparent bullseye rash, with a large area of redness and clear center.

A typical skin reaction that occurs when bacteria is passed from an affected tick to humans is an apparent bull’s-eye rash (centered around the bite), with a large area of redness and clear center. Signs and symptoms of Lyme disease include fever, chills, fatigue, and joint pain. There are many types of rashes and they can be difficult to tie to one particular disease or reason for manifestation. A butterfly rash is generally seen in people with the autoimmune condition Systemic Lupus Erythematosis (SLE). Silvery scales are often associated with Psoriasis. Small clear vesicles can be a sign of chicken pox.

480
Q

A patient presents with frostbite of the phalanges. This indicates which of the following?

A. hypothermia
B. hyperthermia
C. anaphylaxis
D. vasovagal syncope

A

A. hypothermia

Frostbite occurs when a person is exposed to extremely cold conditions and experiences hypothermia. Hypothermia involves the body temperature dropping very low. When the body is exposed to these cold conditions, skin and tissue damage is possible. This is known as frostbite. Hyperthermia refers to the body reaching very high temperatures and anaphylaxis is a serious allergic reaction. Vasovagal syncope refers to fainting when the body reacts excessively to something.

481
Q

While changing a patient’s dressing, the medical assistant notices thick, yellow drainage with a foul odor coming from the wound. The wound exudate noted should be documented as:

A. serous.
B. purulent.
C. sanguinous.
D. serosanguinous.

A

B. purulent.

Purulent describes a thick drainage containing pus with a yellowish color to it, and is not a normal finding in a wound. Serous drainage is thin and clear in appearance, sanguineous drainage is fresh blood, and serosanguinous drainage is a pinkish color.

482
Q

Which of the following types of fractures is caused by the break winding around the bone?

A. buckle
B. spiral
C. greenstick
D. compound

A

B. spiral

A spiral fracture is caused by a twisting force, thus leading to a break that winds/twists/spirals around the bone. Buckle fractures (a.k.a. torus fractures and greenstick fractures), common in children, are incomplete fractures that essentially bend but don’t fully break. Compound fractures are injuries that actually break through the skin.

483
Q

The physician instructs the medical assistant to prepare for a simple laceration repair of a patient’s superficial leg injury. Which of the following equipment does the medical assistant obtain to assist the physician with this procedure? (Select the four (4) correct answers.)

A. local anesthetic supplies
B. blood culture bottles
C. sterile gloves
D. suture tray
E. Mayo stand
F. SPS tubes

A

A. local anesthetic supplies
C. sterile gloves
D. suture tray
E. Mayo stand

A typical laceration repair setup includes: Mayo stand, sutures of specified type, brand, and size, waste container/plastic bag, adjustable stool, overhead light turned on, local anesthetic supplies of specified type, towel pack, 4x4 gauze sponge pack, forceps, two pairs of sterile gloves for physician in correct size, patient drape, needle pack, surgical/ suture tray including suture materials, sterile basin and normal saline/ irrigation supplies. Obtaining a set of blood cultures is not indicated.

484
Q

When preparing the sterile tray for a laceration repair, the medical assistant should add which of the following items? (Select the two (2) correct answers.)

A. sterile 4x4 gauze pads
B. bandage scissors
C. antibiotic ointment
D. sutures
E. vial of local anesthetic

A

A. sterile 4x4 gauze pads
D. sutures

Rationale
Sterile gauze pads and sutures are sterile items. The vial container is non-sterile and will be used prior to the procedure. Bandage scissors and antibiotic ointment are used following the procedure.

485
Q

During a mole excision, the medical assistant is asked to assist the physician. Prior to handing the physician medical supplies from the sterile field per his request, the medical assistant should:

A. apply clean gloves.
B. apply sterile gloves.
C. prepare a second sterile field.
D. request additional assistance.

A

B. apply sterile gloves.

Rationale
When assisting the physician, the medical assistant should apply sterile gloves in order to maintain the sterile field. If the medical assistant only applied clean gloves, the sterile field would not be maintained, and the supplies would become contaminated. A second sterile field and getting further assistance may be necessary at some point in the procedure, but the priority action the medical assistant should take is applying sterile gloves in order to keep the patient safe.

486
Q

Which of the following interventions by the medical assistant is appropriate in preparing the patient for cervical cryosurgery?

A. Apply precordial electrodes to monitor the heart rate.
B. Encourage the patient to take slow, deep breaths to promote muscle relaxation.
C. Assist the patient in a prone position to promote comfort during procedure.
D. Perform a sterile skin prep in the patient’s lower lumbar region.

A

B. Encourage the patient to take slow, deep breaths to promote muscle relaxation.

Cryosurgery is a procedure that is used to kill cancerous cells in the cervix by freezing them off. It is a quick procedure done in the doctor’s office. The medical assistant should encourage the patient to take slow, deep breaths to minimize stress and promote relaxation of the patient’s pelvic muscles. Cramping is common during the procedure, so it is important that the patient take slow, deep breaths. Monitoring the heart rate isn’t necessary during the procedure, and the patient should be in the lithotomy position with the feet up in stirrups. A sterile skin prep in the lumbar region isn’t necessary, because the procedure is done entirely in the cervix.

487
Q

The medical assistant is preparing a 68-year-old male for a lumbar puncture. Which of the following explains why the patient must keep the knees drawn up to the abdomen?

A. It prevents leaking of the CSF and maintains the manometer reading.

B. It reduces trauma to the spinal cord and prevents leaking of the CSF.

C. It reduces trauma to the spinal cord and widens the spaces between the lumbar vertebrae.

D. It widens the spaces between the lumbar vertebrae and maintains the manometer reading.

A

C. It reduces trauma to the spinal cord and widens the spaces between the lumbar vertebrae.

When a lumbar puncture is performed, the technician must puncture the dura, the membrane that contains the brain and spinal cord, as well as the cerebrospinal fluid that they are suspended in. If a patient is lying flat but knees are not bent, the subarachnoid space is not opened. Up to 25 percent of people who have undergone a lumbar puncture develop a headache afterward due to a leak of fluid into nearby tissues. The headache typically starts several hours up to two days after the procedure and may be accompanied by nausea, vomiting and dizziness. The headaches are usually present when sitting or standing and resolve after lying down.

488
Q

The medical assistant discovers that one end of an unopened, disposable sterile laceration tray was placed in a small area of water by the sink. Which of the following actions should the medical assistant take?

A. Open the package from the opposite end and set up the sterile field.
B. Allow the package to air dry and place it in the supply cabinet for later use.
C. Discard the package as it has been contaminated.
D. Reprocess the tray in the autoclave.

A

C. Discard the package as it has been contaminated.

The medical assistant should discard the package, because moisture provides a medium for bacteria growth, therefore the package is no longer considered sterile. Even though the tray wasn’t opened, it’s still considered contaminated since it was in the water. All contaminated objects need to be discarded to prevent any infections from occurring.

489
Q

Which of the following represents the pressure of the heart as it relaxes between beats?

A. systolic pressure
B. diastolic pressure
C. systolic murmur
D. pulse pressure

A

B. diastolic pressure

Diastolic pressure (bottom number) - produced by the closure of the aortic and pulmonic valves (pressure when the heart is relaxed). Systolic pressure (top number) – produced by the force of blood in the arteries as the heart beats.

490
Q

Blood pressure measures cardiovascular function by measuring the force of blood exerted on:

A. arteries
B. veins
C. capillaries
D. venules

A

A. arteries

Blood pressure is a measurement of the force of blood exerted on the arteries while the heart is pumping blood through the body. The arteries branch out into arterioles, which then branch off into tiny capillaries. The capillaries help facilitate the exchange of water, oxygen, and other nutrients through the body. The capillaries then widen and become venules, which then get bigger to become veins, and veins pump the blood back to the heart to start the process all over again.

491
Q

Which of the following vessels circulates blood away from the heart?

A. veins
B. arteries
C. capillaries
D. arterioles

A

B. arteries

Sites used for palpating an artery for pulse rate, quality, and strength include: radial, brachial, carotid, temporal, femoral, popliteal, dorsalis pedis, posterior tibialis. Arteries carry blood away from the heart; veins carry blood toward the heart.

492
Q

Which of the following arteries is most commonly used for blood pressure measurement?

A. radial
B. brachial
C. carotid
D. popliteal

A

B. brachial

Brachial artery - located in the antecubital region of the elbow. B/P is the measurement of force (pressure) of circulating blood against the walls of the artery. B/P is documented as Systolic (as the heart beats)/ Diastolic (as the heart relaxes between beats). EX. Average resting B/P for a young adult is at or below 120/80 mmHg (millimeters of mercury).

493
Q

Which of the following arteries circulates blood to the kidneys?

A. femoral
B. renal
C. carotid
D. brachial

A

B. renal

A significant portion of blood flow to the kidneys is supplied by the renal arteries. The femoral arteries are in charge of supplying blood to the legs, the carotid arteries supply the brain with blood, and the brachial arteries supply blood to both arms.

494
Q

Which of the following arteries circulates blood flow to the brain?

A. carotid
B. dorsalis pedis
C. popliteal
D. posterior tibialis

A

A. carotid

The carotid arteries are located on each side the lateral neck. They circulate blood flow to the brain, and are the most common site used to check for the presence of a pulse. The dorsalis pedis artery is in the foot, the popliteal artery is behind the knee, and the posterior tibialis is located by the ankle, and none of these arteries circulate blood flow to the brain.

495
Q

Which of the following measurements indicate the difference between the systolic and diastolic blood pressure?

A. heart rate
B. pulse pressure
C. body mass index
D. point of maximum impulse

A

B. pulse pressure

Systolic pressure minus diastolic pressure = pulse pressure. This is the amount of pressure needed in the circulatory system to create the feeling of a pulse on palpation. Heart rate is the rate at which the heart is pumping out blood, body mass index is the measurement of the amount of fat a person has in their body, and the point of maximum impulse is where the heart rate is best heard.

496
Q

Which of the following chambers of the heart is responsible for pumping blood through the aorta to the body?

A. left atrium
B. left ventricle
C. right atrium
D. right ventricle

A

B. left ventricle

The left ventricle is the main pumping chamber of the heart, and is in charge of pumping blood through the aorta to the body. Blood is pumped into the right atrium, then to the right ventricle, then to the lungs, and then is oxygenated and pumped into the left atrium, and finally to the left ventricle before going to the body.

497
Q

The expected time frame to obtain a reading when measuring a temperature with a digital thermometer is which of the following?

A. approximately 30 seconds
B. 3 to 4 minutes
C. a few seconds
D. 2 to 3 minutes

A

C. a few seconds

A digital thermometer will signal quickly when a stable temperature reading is registered. Generally this happens within a few seconds (and less than 30 seconds). The temperature may disappear if the clinical professional does not read it within a timely fashion.

498
Q

Which of the following is considered the normal pulse range for an adult patient?

A. 130-140 bpm
B. 110-130 bpm
C. 96-115 bpm
D. 60‑100 bpm

A

D. 60‑100 bpm

A normal pulse range for an adult is 60-100 bpm. A HR<60 is referred to as bradycardia, and a HR>100 is known as tachycardia.

499
Q

The medical assistant is obtaining a blood pressure measurement on a patient with a right-sided mastectomy. At which of the following sites should the medical assistant take the blood pressure?

A. right lower leg
B. left lower leg
C. right upper arm
D. left upper arm

A

D. left upper arm

If possible, the blood pressure should be measured as close to the heart as possible, while also avoiding the right arm in this patient due to their mastectomy. Obtaining the blood pressure on the right arm would increase the risk of post-operative swelling and pain of the arm and/or incision. The left arm should be used since it is closer to the heart than either of the legs.

500
Q

An active preschool patient with thick nasal secretions is mouth-breathing due to congestion. The medical assistant should select which of the following methods for measuring body temperature?

A. axillary
B. oral
C. temporal
D. rectal

A

A. axillary

The axillary (under the arm pit) method of measuring body temperature is the least invasive, most reliable method for obtaining a temperature in this situation. A tight seal may be difficult to achieve around the mouth for this patient due to the congested mouth-breathing. Temporal and/or rectal methods are inadvisable for active children because it is difficult to get them to sit still long enough to obtain an accurate temperature.

501
Q

The patient asks the medical assistant why vital signs are taken at every office visit. Which of the following is the best response?

A. “To comply with health insurance reimbursement policies.”
B. “It is a routine procedure for all patients.”
C. “To obtain a baseline measurement of your overall health status.”
D. “The physician requires it.”

A

C. “To obtain a baseline measurement of your overall health status.”

This response provides a direct answer to the patient’s question. Letting them know that a baseline is necessary, also communicates that the Physician uses it to provide proper care of the patient. The other responses, while possibly true, would not be an adequate response to their question.

502
Q

The presence of which of the following conditions is most likely to affect a patient’s temperature when measuring vital signs?
A. tinnitus
B. infection
C. syncope
D. atrophy

A

B. infection

Fever is an indicator of the body’s immune response to infection and/or inflammation. Vital signs provide an objective measurement of a patient’s overall health status. Accuracy of vital signs is important because the information can significantly affect patient care and treatment. Vital signs can help identify instances and trends that impact clinical (and pharmaceutical) treatment decisions.

503
Q

Which of the following methods of measurement does the medical assistant select when obtaining a temperature on a crying, fearful, and anxious toddler?

A. temporal
B. rectal
C. oral
D. axillary

A

D. axillary

The medical assistant would use the axillary method when obtaining the temperature because it will provide the most accurate results in the least invasive manner. This method is the least likely option to further startle the child. A temporal reading would be nearly impossible to obtain since the patient is an active toddler who is already crying and fearful. An oral temperature would not be accurate since the toddler is crying (no seal would be created around the mouth and the temp would be inaccurate). A rectal temperature could provide an accurate reading, but would be more invasive and upsetting to an already distraught patient

504
Q

Which of the following valves separates the left atrium from the left ventricle?

A. bicuspid
B. pulmonic
C. tricuspid
D. aortic

A

A. bicuspid

The bicuspid, also called mitral valve. It allows blood to flow one way only, from the left atrium to the left ventricle (prevents back flow or leakage). The pulmonary valve (sometimes referred to as the pulmonic valve) is the semilunar valve of the heart that lies between the right ventricle and the pulmonary artery and has three cusps. The tricuspid valve, or right atrioventricular valve, is on the right dorsal side of the mammalian heart, between the right atrium and the right ventricle. The aortic valve is the semilunar valve between the aorta and the left ventricle of the heart that prevents the blood from flowing back into the left ventricle.

505
Q

Auscultation is a method of examination that requires the use of:

A. an otoscope.
B. a stethoscope.
C. a percussion hammer.
D. a sphygmomanometer.

A

B. a stethoscope.

A stethoscope is a medical instrument that is used to listen to sounds within the organs (auscultation), whereas an otoscope is a medical device used to peer into the ears. A sphygmomanometer measures blood pressure, and a percussion hammer is utilized to test reflexes.

506
Q

A patient enters the ER with complaints of chest pain. After the patient is attached to the ECG machine, the patient will be monitored for which of the following while the ECG runs continuously?

A. dyspnea
B. oxygen levels
C. pulse
D. apnea

A

B. oxygen levels

A patient complaining of chest pain needs to be monitored very closely. An ECG machine is often attached in the ER and continuous oxygen levels are monitored to keep tabs on the oxygen saturation levels. The other vital signs will be taken at whatever intervals the staff deem appropriate for the care of this patient.

507
Q

The closure of which valve(s) within the heart create(s) the “lub” sound of the heart beat’s “lub dub” cycle?

A. Tricuspid valve
B. Bicuspid valve
C. Pulmonary semilunar valves
D. Atrioventricular valves

A

D. Atrioventricular valves

With a stethoscope, the first heart sound (S1=lub) can be heard the loudest at the mitral area, with the closure of the mitral (bicuspid) and tricuspid valves, also known as the atrioventricular valves. It is a dull, low pitched sound marking the beginning of ventricular systole. The second heart sound (S2=dub) signifies the beginning of diastole, caused by the semi lunar valves closing. S3 and S4 are abnormal heart sounds called “gallops”. S3 occurs in early diastole, with the first phase of rapid ventricular filling. S4 occurs in late diastole, with atrial contraction.

508
Q

The medical assistant auscultates an apical pulse of 70 bpm in an older adult patient who is taking digoxin (Lanoxin). How should the medical assistant interpret this finding?

A. The patient is experiencing tachycardia.
B. The patient is experiencing bradycardia.
C. The patient is experiencing a pulse deficit.
D. The patient’s heart rate is within normal limits.

A

D. The patient’s heart rate is within normal limits.

Digoxin works to slow and control the heart rate, and a normal heart rate is between 60 and 100. This patient’s heart rate is within normal limits, but Digoxin should not be given if a patient’s baseline apical heart rate is less than 60 bpm. Tachycardia would be a heart rate greater than 100 bpm, bradycardia would be a heart rate less than 60 bpm, and a pulse deficit is when the pulse cannot be found because the heart isn’t contracting properly.

509
Q

An adult patient with vital signs of T 37.0 C, P 72, R 18, B/P 192/102 mm Hg indicates which of the following conditions?

A

hypertension

These vital signs align with a patient experiencing hypertension (a.k.a. high blood pressure). Both the systolic and diastolic readings are high. Postural hypotension (orthostatic hypotension) is low blood pressure resulting when a patient stands after sitting or lying down. Tachycardia refers to a high heart rate. A normal adult resting pulse rate is 60-100 beats per minute, so this patient is within normal limits at 72. Hypoxia translates to low oxygen levels and that was not indicated in these vitals.

510
Q

While obtaining vitals on an infant, how is the heart rate measured?

A. Palpate the radial pulse for 60 seconds.
B. Auscultate the apical pulse for 60 seconds.
C. Auscultate the brachial pulse for 60 seconds.
D. Palpate the femoral pulse for 60 seconds.

A

B. Auscultate the apical pulse for 60 seconds.

Apical pulse is used for an infant because the radial pulse is difficult to feel (plus an infant’s pulse is generally irregular). The apical pulse is ausculted (the health professional will listen with a stethoscope) for one full minute. Brachial, radial and femoral pulses are difficult to feel on an infant.

511
Q

A patient with a blood pressure of 158/96 mm Hg is considered:

A. tachycardic
B. hypertensive
C. hypotensive
D. bradycardic

A

hypertensive

Normal adult blood pressure readings range from 100/60-119/79 mm Hg. Readings above this range would indicate hypertension (a.k.a. high blood pressure). Hypotension is commonly known as low blood pressure. Bradycardia indicates a slow heart rate, whereas tachycardia represents a fast heart rate.

512
Q

Which of the following is the pulse site most commonly used when taking a pulse rate for routine vital signs on the adult patient?

A

radial

The most common site to take a pulse when gathering routine vital signs is the radial site, which is located on the wrist. The carotid site is typically used when determining whether a patient needs CPR or not. The brachial site is used when assessing blood pressure. The apical site is typically used as a more accurate pulse reading if the radial pulse is abnormal.

513
Q

In the image, click on the best anatomical site for auscultating an apical heart rate:

A

The medical assistant would listen with the stethoscope at the apex (mitral valve) of the heart, located in the left, fifth intercostal space, midclavicular line. This is where the pulse can best be heard. The aortic valve is used when listening for a disease of the valve, and aortic valve stenosis, which is when the aortic valve starts to narrow. The medical assistant should listen to the pulmonic valve if pulmonary valve stenosis is suspected. Pulmonary valve stenosis is indicated when the pulmonary valve narrows and can be detected by a murmur. Tricuspid stenosis, or tricuspid regurgitation, can also be detected when listening to the tricuspid valve. These will also cause a murmur or an extra heart sound.

514
Q

During a treadmill stress test which of the following vital signs should be monitored most frequently?

A. respiration
B. blood pressure
C. pulse
D. pulse oximetry

A

B. blood pressure

During a treadmill stress test, blood pressure should be taken before, during, and after. Blood pressure should be taken every 3-5 minutes during the test and several post-exercise blood pressure tests must be performed once the test is complete. The respiration, pulse, and pulse oximetry are taken but not as frequently.

515
Q

When obtaining a temperature reading using a tympanic thermometer, in which manner should the medical assistant move the pinna of a five-year-old patient?

A. gently pull down and back
B. gently pull up and back
C. gently pull straight back
D. gently pull straight down

A

B. gently pull up and back

To straighten the ear canal shape to gain the best access to the tympanic membrane (ear drum) for an accurate reading would be achieved by gently pulling the pinna up and back. For smaller patients <3 years old, gently pull the ear lobe straight down and slightly back to gain the best position of the TM.

516
Q

The medical assistant caring for a 6-month old infant in the clinic would measure vital signs in which order?

A. respirations, temperature, blood pressure, pulse
B. blood pressure, temperature, pulse, respirations
C. respirations, pulse, blood pressure, temperature
D. pulse, blood pressure, respirations, temperature

A

C. respirations, pulse, blood pressure, temperature

For infants, toddlers, uncooperative preschoolers, or children with known delays, it is best to begin with the least invasive procedure and leave uncomfortable procedures for last (e.g. blood pressure, temperature, diaper change). The medical assistant would first count respirations, then check the pulse and take blood pressure. The temperature check would be last since it is the most invasive.

517
Q

The ECG technician needs to obtain vital signs on an emaciated 86 pound geriatric female with an oxygen mask prior to obtaining her ECG. Which of the following equipment should the technician have on hand? (Select the two (2) correct answers.)

A. standard adult sphygmomanometer
B. child sphygmomanometer
C. oral thermometer with probe cover
D. temporal thermometer
E. body mass index (BMI) machine

A

B. child sphygmomanometer D. temporal thermometer

Vitals are not always obtained before a standard ECG, but are warranted in this case. The child sphygmomanometer is appropriate to use since the smaller cuff would be used on a patient this small. A temporal thermometer would be selected over an oral thermometer in this instance since the patient is wearing an oxygen mask. The pulse oximeter will be utilized to obtain that vital information.

518
Q

A patient’s activity order following surgery is: up ad lib. The medical assistant should inform the patient they may ambulate:

A. four times per day.
B. as tolerated.
C. three times per day.
D. assistance x2.

A

B. as tolerated.

The abbreviation ad lib means to do as desired or tolerated. Four times per day is abbreviated as qid, three times per day is abbreviated as tid, and assistance x2 means the patient needs more than one person helping them do certain tasks.

519
Q

At which of the following times should the medical assistant instruct the patient to perform a post-prandial blood glucose test?

A. after exercise
B. before a meal
C. after a meal
D. before bedtime

A

C. after a meal

The term post means after, and prandial means meal, therefore a post-prandial blood glucose test should be measured two hours following a meal. A pre-prandial glucose test should be measured before a meal.

520
Q

The patient is scheduled for an abdominal CT scan to evaluate for appendicitis. The medical assistant instructs the patient to take which of the following precautions prior to the test?

A. wear a surgical mask
B. remove jewelry
C. avoid caffeine
D. remove contact lenses

A

B. remove jewelry

CT or CAT= Computerized (axial) Tomography. A CT is a non-invasive test that provides detailed, cross-section views of all tissue types. Metal objects may interfere with image results, so the patient should remove all jewelry before the test. The patient does not need to wear a mask, avoid caffeine, or remove contact lenses, because none of these would interfere with the test.

521
Q

A patient teaching plan to prevent osteoporosis includes:

A. increasing dietary intake of calcium and vitamin D.
B. decreasing dietary intake of saturated fats.
C. decreasing weight bearing exercise.
D. increasing dietary intake of fiber.

A

A. increasing dietary intake of calcium and vitamin D.

Adequate calcium, vitamin D, and regular exercise are important for protecting bone health and strength. Too much caffeine and/or phosphorous intake (contained in carbonated beverages), can cause a decreased absorption of calcium in the body. Short chain fatty acids (a type of saturated fat) have shown to have anti-inflammatory properties and can inhibit the growth of colon cancer cells. Proper exercise including some weight bearing exercise can strengthen the bones, improve balance, and reduce risk of fracture. Not all fiber is good for vitamin D absorption. Insoluble fiber: the type of fiber, such as the kind in wheat bran, reduces calcium absorption.

522
Q

Increasing which of the following nutrients in the diet is recommended to treat constipation?

A. protein
B. fiber
C. fat
D. calcium

A

B. fiber

Fiber-rich foods keep bowel movements regular and decrease intestinal inflammation. The bulk and soft texture of fiber helps to prevent dry, hard stools. Fruits, vegetables, and whole grains are healthy sources of dietary fiber, and will help treat constipation. Protein, fat, and calcium do not have the ability to relieve constipation the way fiber does.

523
Q

Which of the following vitamins is most important to bone health?

A. vitamin A
B. vitamin C
C. vitamin D
D. vitamin K

A

C. vitamin D

Vitamin D promotes calcium absorption, and enables adequate bone growth and development. Also prevents Rickets in children. Vitamin A is a fat-soluble vitamin that acts as an antioxidant and may help reduce the risk of cancer. Vitamin C, also known as L-ascorbic acid, is a water-soluble vitamin that is naturally present in some foods and is required for the biosynthesis of collagen and certain neurotransmitters. Vitamin K is a fat-soluble vitamin that plays important role in blood clotting and building strong bones.

524
Q

The patient presents to the clinic with right great toe pain and soreness due to Gout. Which of the following types of dietary nutrients is most likely to worsen these symptoms?

A. dark-colored fruits
B. green-leafy vegetables
C. fiber-rich foods
D. purine-rich foods

A

D. purine-rich foods

Purine-rich foods (dairy and protein) and beverages containing caffeinate or alcohol worsen symptoms and should be avoided. Fruits and vegetables (cherries, blueberries, and cabbage) contain substances that decrease uric acid levels causing inflammation. Foods rich in fiber also protect against gout symptoms.

525
Q

Which of the following instructions should the medical assistant include in a teaching plan for correct use of crutches? (Select the four (4) correct answers.)

A. Top of crutches should be 1-2 inches below the axilla when standing.
B. Use hands to support body weight rather than the axilla.
C. Hand grips should be even with the hip.
D. Take slow, small steps.
E. Ensure the top of the crutches fit snugly in the axillary space.
F. Lean backwards when using crutches.

A

-Top of crutches should be -1-2 inches below the axilla when standing.,
-Use hands to support body weight rather than the axilla.
-Hand grips should be even with the hip
-Take slow, small steps.

Patients have varying skill levels when it comes to using crutches. It is important to teach patients how to properly adjust and use these mobility aids. The top of the crutches should be 1-2 inches below the axilla when patients are in the standing position. Patients should use their hands to support their body weight instead of the leaning on the axilla. The hand grips on the crutches should be even with the hips. Patients should take slow, small steps. The top of the crutches shouldn’t fit snugly in the axillary space because this would irritate that area.

526
Q

A medical assistant is providing information about the BRAT diet to a patient. The BRAT diet is indicated for what condition?

A. hypoglycemia
B. gluten intolerance
C. lactose intolerance
D. diarrhea

A

D. diarrhea

BRAT=Bananas, Rice, Applesauce, and Toast. Recommended to act as a binder to ease digestion. Diet restriction is usually not necessary. Milk, carbonated drinks, caffeine, fruit juices containing sugar, and/or spicy foods should be avoided during the acute phase to prevent bloating, pain, or worsening diarrhea.

527
Q

Reminding patients to refrain from talking and moving, and keeping them warm during the ECG procedure are important to help eliminate:

A. somatic tremor artifact.
B. wandering baseline artifact.
C. alternating current interference.
D. 60-cycle interference.

A

A. somatic tremor artifact.

Movement (shivering, blatant movements, talking) during an ECG procedure can cause somatic tremor artifact. A wandering baseline would be seen if a lead fell off, whereas electrical interference could cause the 60-cycle interference.

528
Q

Which of the following foods should the medical assistant recommend to a patient inquiring about ways to increase their dietary intake of folic acid?

A. Milk, cheese, butter, and egg yolks.
B. Vegetable seed oils (corn, sunflower, and safflower).
C. Whole grains and beans/legumes.
D. Green leafy vegetables, fruits, organ meats, and dried yeast.

A

Green leafy vegetables, fruits, organ meats, and dried yeast.

Folic acid is an essential B vitamin contributing to neurologic health and brain development. Foods that are high in folic acid are green leafy vegetables, fruits, organ meats (from the organs- liver, heart, etc.), dried yeast, and beans. Dairy and eggs contain amino acids, vegetable seed and oils contain essential fatty acids (like omega 3 and omega 6) and whole grains & legumes contain abundant in essential fatty acids, vitamin E, B-group vitamins, minerals and phytonutrients.

529
Q

When instructing a patient on the proper way to perform a self-breast exam, which of the following statements is correct?

A. The exam can be performed lying down or standing up.
B. Use the palm of the hand, pressing firmly against the breast tissue, starting at the nipple and working in a circular motion, covering the entire breast area and chest wall.
C. The exam should be performed on a monthly basis, 7-10 days before the menstrual period begins.
D. Report any unusual findings to the physician at the next wellness exam.

A

The exam can be performed lying down or standing up.

The medical assistant should instruct the patient that the exam can be performed lying down or standing up, and they should use the finger pads to feel the breast for any abnormalities. The exam should be performed consistently at the same time each month in order to identify any changes, and any unusual findings should be reported to a physician immediately.

530
Q

Which of the following should a patient do when using a Holter monitor? (Select the three (3) correct answers.)

A. Eat meals on a regular schedule.
B. Resume a normal daily routine.
C. Stop taking medication.
D. Keep a log of daily activities.
E. Increase the peak heart rate.

A

Eat meals on a regular schedule., Resume a normal daily routine., Keep a log of daily activities.
Rationale
When a patient has on a Holter monitor, he/she should continue on a regular schedule. The patient should keep the daily activity log book given to him/her so the medical professional can match up an activity to heart activity. Medication should not be stopped during this time.

531
Q

The medical assistant is preparing a patient to have cryosurgery for lesions on the cervix. Which of the following should the medical assistant include in post-op instructions?

A. Be prepared to take two weeks off work.
B. Expect to stay on bed rest for 48 hours.
C. Be prepared for mild cramping and bleeding.
D. Do not eat red meat for at least 24 hours.

A

C. Be prepared for mild cramping and bleeding.

Cryosurgery is done by freezing off the lesions of the cervix. Therefore, the medical assistant should tell the patient to expect mild cramping and bleeding while the dead tissue is leaving the body. The procedure is typically done in a clinic and should only take about 15 minutes. The patient should not have to be on bed rest after the procedure and should be able to return to work right away. Normal eating habits can also resume after the procedure.

532
Q

Which of the following are outside of an entry level medical assistant’s scope of practice?

A. Remove surgical staples from wounds.
B. Collect ABG specimens.
C. Perform peak flow testing.
D. Test specimens for occult blood.

A

Collect ABG specimens.

Medical Assistants are allowed to remove surgical staples, perform peak flow testing, and test specimens for occult blood, but it is not in their entry level scope of practice to collect ABG specimens (this is an arterial blood draw). ABG specimens are typically collected by specially trained personnel.

533
Q

Which of the following information should the medical assistant expect to present to the physician from a pulmonary function test?

A. air flow and volume rates
B. blood gases and electrolytes
C. diffusing capacity
D. oxygen saturation

A

A. air flow and volume rates

Pulmonary function tests are a group of tests that measure how well the lungs take in and release air and how well they move gases such as oxygen from the atmosphere into the body’s circulation. It will record the lung capacity (volume) and function of air flow. MAs perform spirometry tests and pulse OX; this will diagnosis the extent of lung disease. If a patient has an acid-base imbalance, the doctor may order blood gas tests, which measure the pH and oxygen and carbon dioxide levels in an arterial blood sample, to help evaluate the severity of the imbalance and monitor its response to treatment. Diffusing capacity or transfer factor of the lung for carbon monoxide (CO), is the extent to which oxygen passes from the air sacs of the lungs into the blood. Commonly, it refers to the test used to determine this parameter. Pulse oximetry is a method used to measure the concentration of oxygen in the blood.

534
Q

Which of the following instructions should the medical assistant give a patient prior to a scheduled spirometry PFT test?

A. Remove dark nail polish.
B. Irrigate the nose and collect a sputum specimen.
C. Stop using bronchodilators for 24 hours.
D. Attach the MDI to the spacer.

A

Stop using bronchodilators for 24 hours.

Medical assistants must instruct patient’s preparations for the tests prior to the test being done. Spirometry (meaning the measuring of breath) is the most common of the pulmonary function tests (PFTs), measuring lung function, specifically the amount (volume) and/or speed (flow) of air that can be inhaled and exhaled. Since a PFT is a pulmonary function test to check breathing functions, we instruct the Patient to stop smoking, refrain from using bronchodilators or nebulizers for 24 hours prior to test (depending upon the drug in use, this could be 6 hours).

535
Q

The physician orders a nebulized breathing treatment for a patient with asthma. The medical assistant will use which of the following types of medication when administering this treatment?

A. Mucolytic
B. Vasopressor
C. Bronchodilator
D. Expectorant

A

C. Bronchodilator

A bronchodilator is used to decrease the work of breathing by relaxing smooth muscles and opening large and small airways. A mucolytic is designed to help loosen and clear the mucus from the airways by breaking up the sputum. An antihypotensive agent, also known as a vasopressor agent, is any medication that tends to raise reduced blood pressure. An expectorant is a medication that helps bring up mucus and other material from the lungs, bronchi, and trachea.

536
Q

The physician has ordered a nasal inhaler for a patient with seasonal allergies. The medical assistant is instructing the patient on proper use. Which of the following statements from the patient indicates proper understanding of the technique?

A. “I will not blow my nose prior to using my inhaler.”
B. “I will lie on my back when using the inhaler.”
C. “I will shake the inhaler prior to use.”
D. “I will blow my nose immediately after spraying the medication in my nose.”

A

“I will shake the inhaler prior to use.”

When a physician orders a medication to be administered via an inhaler, the medication is intended to be delivered to the lungs. Since the inhaler in this case is a nasal inhaler (as opposed to a mouth inhaler like many of those used to treat asthma), the nose should be clear of obstruction and should not be blown immediately after administering the medication to refrain from inhibiting medication from reaching the lungs. Patients should shake an inhaler to thoroughly mix the contents, hold it upright, and breathe in the medication.

537
Q

The medical assistant finds an unconscious patient in the office building hallway and determines CPR needs to be initiated. Which of the following allows the medical assistant to begin CPR?

A. informed consent
B. implied consent
C. the Good Samaritan Law
D. expressed contract

A

C. the Good Samaritan Law

If an emergency treatment is given in good faith, and care is administered without gross negligence, then this is considered under the Good Samaritan Law. The Patient is passed out and cannot imply consent or actively consent to anything. Implied Consent is a legally enforceable agreement that arises from assumed intentions, (i.e. putting an arm out for a venipuncture implies consent for that procedure).

538
Q

The patient experiencing dyspnea is placed on oxygen via nasal cannula. The medical assistant should document the flow rate as:

A. liters per minute.
B. volume per minute.
C. degrees per minute.
D. percentage per minute.

A

liters per minute.

The usual oxygen flow meter is between 0-15 liters per minute. The flow should be adjusted per physician’s order, typically initiated for an adult between 2-6 LPM via nasal cannula.

539
Q

The medical term meaning immediately is

A

stat.

The medical term meaning immediately is stat. Ad lib means to do as desired, prn is a medical term meaning as needed, and asap means as soon as possible.

540
Q

Which of the following treatments are appropriate when initiating first aid to the patient with a second-degree burn? (Select the two (2) correct answers.)

A. Apply moisturizing cream to the affected area.
B. Soak the affected area in Epsom salt.
C. Run cool water over affected area of intact skin.
D. Protect the burn from pressure or injury.
E. Drain large, intact blisters.

A

Run cool water over affected area of intact skin., Protect the burn from pressure or injury.

Cool water should be ran over the affected area of intact skin, and the burn should be protected from pressure injury. Oil or ointment application increases the risk of breaking blisters and increases the potential for infection. Intact skin is a first line of defense in preventing infection, therefore the blisters should not be broken or drained, and Epsom salt would not be used.

541
Q

The medical assistant is caring for the patient in the clinic diagnosed with a right ankle sprain that occurred during a gymnastics tournament approximately three hours ago. Which of the following treatments are appropriate? (Select the four (4) correct answers.)

A. protect and rest the affected ankle
B. apply an ice pack to the ankle
C. wrap the affected ankle with a compression bandage
D. apply a warm moist pack to the ankle
E. elevate the ankle at or above heart level

A

protect and rest the affected ankle, apply an ice pack to the ankle, wrap the affected ankle with a compression bandage, elevate the ankle at or above heart level
Rationale
The PRICE method is commonly used in instances such as this. PRICE: Protect, Rest, Ice, Compression, and Elevation. The patient should protect (immobilize and refrain from putting pressure on) the ankle from further injury and rest it. Ice the affected area, taking care to protect the skin from direct ice exposure. Compress the injury with an ace bandage wrap or something similar (avoid wrapping too tightly, which may obstruct blood flow). Elevate the injury above the level of the heart. These steps help to decrease/relieve pain, limit swelling and promote healing.

542
Q

Providing high-quality chest compressions while performing CPR:

A. prevents aspiration of gastric contents.
B. maintains alignment to open the airway.
C. eliminates the need for an AED.
D. pumps blood from the heart.

A

D. pumps blood from the heart.

Chest compressions are essential while administering CPR, doing the work of the heart muscle to generate blood flow to vital organs during cardiopulmonary arrest. When available, an automated external defibrillator (AED) can help restore normal heart rhythms in a patient experiencing cardiac arrest. To maintain open airway alignment, keep the patient in the supine position on a hard flat surface with the head tilted back and mouth open, head and neck aligned. Patients can aspirate gastric contents if the larynx is not functioning in an unconscious state.

543
Q

The older adult patient who is observed talking in the clinic waiting area begins to choke on a piece of hard candy and cannot speak. Which of the following actions should the medical assistant take immediately?

A. begin chest compressions
B. perform abdominal thrusts
C. obtain the AED
D. measure a full set of baseline vitals

A

B. perform abdominal thrusts

Since the patient is not experiencing heart issues, utilizing an Automated External Defibrillator and administering chest compressions are not warranted. Baseline vitals are not the primary concern, as the immediate need is clearance of the airway. A choking person might need intervention to assist in dislodging the blockage. Abdominal thrusts (a.k.a. the Heimlich Maneuver) are an effective way to assist in this situation. To administer abdominal thrusts, stand behind the patient while wrapping arms around the torso directly above the navel. Make a fist (thumb in) with one hand, cover it with the other, and thrust upward and inward with force sufficient enough to briefly lift the patient off his or her feet.

544
Q

A pediatric patient presents to the clinic with a barking cough and high-pitched breathing. These signs indicate to the medical assistant that which of the following anatomical structures is obstructed?

A. larynx
B. bronchial tree
C. soft palate
D. trachea

A

A. larynx

Stridor (barky, seal-like cough) is heard on inspiration and is due to the blockage of the larynx. These abnormal breath sounds are often associated with Croup, which primarily affects the pediatric population. The obstruction of the bronchioles occurs in asthma, and sleep apnea occurs when the soft palate is collapsed. An obstruction of the trachea would not cause the barking cough or the high-pitched breathing, because the vocal cords that are causing the abnormal sounds are in the larynx and not the trachea. ‘

545
Q

After receiving the MMR vaccine, a 12-month old begins coughing, wheezing, and breathing appears labored. The patient is most likely experiencing:

A. a localized allergic reaction to the vaccine.
B. an apneic episode.
C. a systemic allergic reaction to the vaccine.
D. seasonal influenza.

A

a systemic allergic reaction to the vaccine.

These symptoms are likely a systemic allergic reaction to the MMR vaccine. A shot check should always be performed and documented 20 min following an immunization injection to assess for s/sx of an allergic reaction. A localized allergic reaction to the vaccine would cause a reaction where the vaccine was inserted, but a systemic reaction would cause a reaction all over the body. An apneic episode is when breathing stops, and seasonal influenza would have other symptoms, such as a fever or body aches.

546
Q

The patient experiencing a nose bleed presents to the reception area in the medical office. Which of the following actions should the medical assistant take?

A. Place an ice pack on the patient’s forehead to constrict blood vessels.
B. Apply direct pressure to the affected nostril for 10-15 minutes.
C. Flush the affected nostril with saline solution.
D. Instruct the patient to sit with the head tilted back to prevent aspiration.

A

B. Apply direct pressure to the affected nostril for 10-15 minutes.

Applying direct pressure to the affected nostril for 10-15 minutes will generally stop the bleeding and allow clotting to take place. None of the other options listed in this scenario allow the blood to clot, therefore the patient would keep losing blood.

547
Q

A pediatric patient with no known seizure history presents to the physician’s office with a high fever. While sitting in the waiting room, the child goes unconscious and begins to experience tonic/clonic movements that do not stop after several minutes. Which of the following actions should the medical assistant take?

A. Provide a cool wash cloth to the parent to help bring down the fever.
B. Place a tongue blade inside the child’s mouth to prevent the tongue from occluding the throat.
C. Ensure immediate patient and environment safety and activate EMS.
D. Obtain a full set of vital signs while holding the patient down.

A

C. Ensure immediate patient and environment safety and activate EMS.

The medical assistant should make sure that the area is safe and then activate EMS. Emergency care is indicated, because the patient’s condition is or could potentially become life threatening and/or cause injury. Putting a cool wash cloth on the child is not the priority intervention, because it doesn’t protect the child from the seizure they’re experiencing, and placing a tongue blade in the mouth could cause injury. Obtaining a full set of vitals wouldn’t be appropriate, because the patient is having a seizure and wouldn’t be able to cooperate with the medical assistant.

548
Q

After checking an unconscious patient’s vitals, the adult patient has a heart rate of 75 BPM and no signs of breathing. Which of the following is the correct course of action?

A. Begin chest compressions.
B. Perform defibrillation at 20 joules.
C. Perform abdominal thrusts.
D. Perform rescue breathing.

A

Perform rescue breathing.

Since this patient has a pulse but is not breathing, rescue breathing would be the appropriate course of action. If CPR is indicated for an adult patient, there would be no pulse (no measurable heart rate) or signs of breathing. The presence of a heart beat eliminates the need for chest compressions or a defibrillator. Abdominal thrusts would be performed on a patient that is choking, which is not a factor in this case.

549
Q

The patient exhibits signs of anaphylaxis following an allergy injection in the medical office. The medical assistant should anticipate administration of:

A. epinephrine.
B. diazapam.
C. insulin.
D. dextrose.

A

A. epinephrine.

Anaphylaxis is a potentially fatal systemic (whole body) allergic reaction that can cause a multitude of symptoms, including shock, anxiety, sudden hypotension, narrowing airways, nausea, vomiting, itching and hives. Treatment for anaphylaxis involves an epinephrine injection, which can immediately reverse the life-threatening symptoms.

550
Q

A pediatric patient with a recent history of chicken pox presents to the clinic with Reye’s Syndrome. When reviewing the patient’s chart, which of the following is the most likely contributor to the Reye’s Syndrome?

A. calamine lotion
B. varicella immunization
C. acetaminophen
D. aspirin

A

aspirin

The cause of Reye’s syndrome is unknown, but has been linked to aspirin and generally presents in children who are recovering from a viral infection. The Varicella vaccination would not have caused this syndrome. It is a vaccination for chicken pox and the child in this scenario is recovering from chicken pox. Calamine lotion could have been used to relieve the chicken pox and has not been linked to this syndrome. Acetaminophen is an active ingredient in Tylenol and other NSAIDs (nonsteroidal anti-inflammatory drugs) and has not been linked to Reye’s Syndrome.

551
Q

The suffix –emia means

A

blood.

The suffix -emia refers to blood. Ex. anemia = lack of healthy red blood cells (hemoglobin).The suffix -itis means inflammation or infection, the suffix for excessive bleeding is -rrhage and the suffix for paralysis is -plegia.

552
Q

The prefix meaning abnormally fast is

A

tachy-

The prefix that means abnormally fast is tachy. Exp. A respiratory rate above the normal range is described as tachypnea. Macro- is a prefix meaning large, multi- means many, and brady- means abnormally slow.

553
Q

The time period when menstruation begins describes which of the following conditions?

A. menopause
B. amenorrhea
C. menarche
D. gestation

A

menarche

Menarche is when the menstrual period begins. Menopause is when menstruation stops, amenorrhea is the absence of menstruation, or when a woman misses more than one menstrual period, and gestation is a term referring to a baby being carried in the womb.

554
Q

The time period when menstruation stops is described as which of the following conditions?

A. dysmenorrhea
B. menorrhagia
C. menopause
D. menarche

A

C. menopause

Menopause is the transitional time period of a woman’s life when ovarian function ceases and menstruation stops. Dysmenorrhea refers to the pain that women feel during their menstrual periods, menorrhagia means abnormally heavy bleeding during the menstrual period, and menarche refers to the onset of the menstrual period.

555
Q

The abbreviation for gastrointestinal is

A

GI.

GI is the abbreviation for gastrointestinal, GU is the abbreviation for genitourinary, gyn refers to gynecology, and abd is the abbreviation for abdomen.

556
Q

Which of the following suffixes means removal?

A. -otomy
B. -ectomy
C. -itis
D. -scopy

A

-ectomy

The suffix -ectomy means removal of. Ex. Appendectomy – surgical removal of appendix. The suffix -otomy means to cut, -itis means inflammation of, and -scopy is when the healthcare provider looks at and observes something in the body.

557
Q

Cystitis refers to inflammation of which of the following structures?

A. intestine
B. nerves
C. colon
D. bladder

A

bladder

The prefix cyst/o refers to the urinary bladder and the suffix -itis means inflammation, therefore cystitis is the inflammation of the bladder. Inflammation of the intestines is referred to as irritable bowel syndrome, the inflammation of the nerves is referred to as neuritis, and colitis is the inflammation of the colon.

558
Q

Stomatitis refers to which of the following conditions?

A. inflammation of the mouth
B. narrowing of the esophagus
C. enlargement of the liver
D. inflammation of the esophagus

A

A. inflammation of the mouth

The prefix stom(a)- refers to the mouth, and -itis means inflammation, therefore stomatitis refers to the inflammation of the mouth. The narrowing of the esophagus is referred to as a stricture, hepatomegaly is the enlargement of the liver, and esophagitis is the inflammation of the esophagus.

559
Q

Which of the following medical terms describes redness?

A. jaundice
B. cyanosis
C. erythema
D. pallor

A

erythema

The prefix erythro means red and the suffix -ema means abnormal condition, therefore the term erythema describes redness. Jaundice refers to a yellowish color, cyanosis refers to a bluish color, and pallor is a term that means pale.

560
Q

Which of the following conditions is exhibited by paralysis on one side of the body?

A. paraplegia
B. hemorrhagia
C. hemiplegia
D. quadriplegia

A

hemiplegia

The prefix hemi means half and the suffix -plegia refers to paralysis of something, therefore hemiplegia is the paralysis of one side of the body. Paraplegia is the paralysis of the lower extremities, hemorrhagia is a term referring to a large amount of bleeding, and quadriplegia is the loss of function of all of the extremities.

561
Q

Which of the following terms means prolonged lack of appetite?

A. anemia
B. anorexia
C. alopecia
D. insomnia

A

B. anorexia

The term anorexia refers to the prolonged lack of appetite. Anemia is when the body doesn’t have enough red blood cells, alopecia is hair loss, and insomnia is a term referring to trouble falling asleep or staying asleep.

562
Q

The medical term meaning movement of a body part away from the body is:

A. adduction.
B. abduction.
C. dorsiflexion.
D. pronation.

A

B. abduction.

The prefix ab- means away from, therefore abduction would mean to move away from the body. Adduction means to move the body part towards the body, dorsiflexion means to flex the limb backward or upward, and pronation means to rotate the hand so the palm is facing downward, and the weight would be placed on the inside of the foot.

563
Q

The medical term meaning bending of a body part is:

A. tension.
B. pronation.
C. flexion.
D. supination.

A

flexion.

The word flexion means to bend. Tension means to keep something tight, pronation means to rotate the hand so the palm is facing downward, and the weight is placed on the inside of the foot, and supination is the opposite of pronation, so the palm would be facing up and the weight would be placed on the outside of the foot.

564
Q

The medical term meaning a tumor located in the lymphatic system is:

A. lymphadenitis.
B. lymphoma.
C. hemangioma.
D. osteosarcoma.

A

B. lymphoma.

The suffix -oma means a tumor or growth, therefore a lymphoma would be a tumor in the lymphatic system. Lymphadenitis is an inflammation of a lymph node, hemangioma is the accumulation of blood vessels somewhere in the body, such as the skin or organs, and an osteosarcoma is a tumor that occurs in the bone.

565
Q

Which of the following conditions describes dysuria?

A. blood in urine
B. frequent urination
C. painful urination
D. mucous in urine

A

painful urination

The prefix “dys” means difficult or painful. The suffix “uria” refers to urine. Therefore, the term “dysuria” means painful urination. The term for blood in the urine is hematuria. An individual experiencing frequent urination would urinate more often than an average individual. Mucous in the urine is not necessarily an abnormal indication.

566
Q

The medical term gravida describes which of the following?

A. onset of menses
B. last menstrual period
C. total number of pregnancies
D. total number of live births

A

C. total number of pregnancies

The term gravida refers to the total number of pregnancies a woman has. Ex. A woman’s first pregnancy is referred to as gravida 1(primigravida), second, gravida 2, and so on. The onset of menses is call menarche, the last menstrual period is called menopause, and the total number of live births is called para.

567
Q

What is the prefix meaning abnormally increased or excessive?

A. hyper-
B. post-
C. hypo-
D. pre-

A

A. hyper-

The prefix hyper- means high, or above normal. Ex. Hypercalcemia is high calcium in the blood. The prefix post- means after, hypo- means low, and pre- means before.

568
Q

The term meaning difficulty swallowing is:

A. dystocia.
B. dyspnea.
C. dystonia.
D. dysphagia.

A

D. dysphagia

The term dysphagia means difficulty swallowing. Dystocia refers to a difficult labor and/or birth, dyspnea is difficulty breathing, and dystonia is when the muscles contract uncontrollably.

569
Q

The medical term describing tissue death is:

A. necrosis.
B. cyanosis.
C. sclerosis.
D. cirrhosis

A

necrosis.

The term necrosis means premature death of living cells or tissue. Cyanosis is a bluish color that occurs when there is low oxygenation to the tissues, sclerosis is the stiffening of a body part, and cirrhosis is the scarring of the liver, which results in decreased liver function.

570
Q

Carcinoma refers to which of the following conditions?

A. obesity
B. diabetes
C. cancer
D. heart disease

A

C. Cancer

The term carcinoma means cancer, and does not refer to obesity, diabetes, or heart disease.

571
Q

Which of the following terms describes a wound that is pus-producing?

A. parietal
B. percutaneous
C. pyogenic
D. parenteral

A

pyogenic

The prefix py/o refers to pus, and the suffix -genic refers to the formation of, therefore pyogenic means pus-producing. The term parietal refers to something that is attached to or is touching a wall or cavity, and percutaneous means the skin was punctured. When something is delivered through the parenteral route, it means it is not given through the intestinal tract, and is delivered somewhere else in the body, like through a feeding tube.

572
Q

Which term describes the presence of sugar in the urine?

A. glucosuria
B. ketonuria
C. glycogenolysis
D. polycystic

A

A. glucosuria

The prefix gluc/o means sugar, and the suffix -uria refers to urine, therefore the term glucosuria refers to the presence of sugar in the urine. Ketonuria is the presence of ketones in the urine, which are substances that are formed when fat is broken down in the body to make energy. Glycogenolysis is when glycogen is broken down to make glucose, and polycystic is a term referring to multiple cysts.

573
Q

A patient’s chief complaint of difficulty falling asleep is described as which of the following conditions?

A. nocturia
B. insomnia
C. narcolepsy
D. sleep apnea

A

B. insomnia

The suffix -somnia means sleep, and the term insomnia refers to difficulty falling asleep. Nocturia is the need to urinate at night, narcolepsy is excessive drowsiness, and sleep apnea is when a person stops breathing for periods of time while they’re sleeping.

574
Q

The prefix in the term phlebitis refers to inflammation of which of the following?

A. veins
B. arteries
C. appendix
D. pancreas

A

A. veins

The prefix phlebo(o)- means pertaining to a vein, which would mean the term phlebitis is the inflammation of the vein. The inflammation of an artery is called arteritis, the inflammation of the appendix is referred to as appendicitis, and pancreatitis is the inflammation of the pancreas.

575
Q

Which of the following conditions describes tissue swelling?

A. erythema
B. edema
C. pruritis
D. epistaxis

A

edema

The term edema refers to the accumulation of fluid in the tissues, which causes swelling. Erythema is a term describing redness, pruritis is another word for itching, and epistaxis refers to a nosebleed.

576
Q

The prefix -adeno refers to which of the following body structures?

A. nerve
B. muscle
C. gland
D. joint

A

C. gland

The prefix aden/o refers to the gland. Ex. Adenopathy refers to enlargement of a lymph node gland. The prefix for nerve is neuro, musculo is the prefix for muscle, and the prefix for joint is arthro.

577
Q

The suffix -algia refers to which of the following clinical symptoms?

A. bleeding
B. pain
C. numbness
D. abnormal flow

A

B. pain

The suffix -algia refers to pain. Example. Fibromyalgia is a chronic condition of widespread pain in the muscles and connective tissues. The suffix for bleeding is -rrhage, -narc is the suffix for numbness, and -rrhea is the suffix for abnormal flow.

578
Q

The abbreviation ADLs means:

A. activities of daily living.
B. actions of daily living.
C. analysis of daily living.
D. assessment of daily living.

A

activities of daily living.

ADL is the abbreviation for the activities of daily living. These activities include tasks such as bathing, dressing, and grooming. Ex. A patient’s ability to perform ADL’s is assessed prior to discharge from an acute care facility.

579
Q

The suffix –ectomy means:

A. surgical repair.
B. stricture.
C. surgical removal.
D. narrowing.

A

C. surgical removal.

The suffix -ectomy means to cut, excise, or surgically remove. Ex. A tonsillectomy is the surgical removal of the tonsils. The suffix for the surgical repair of something is -plasty, -stenosis is the suffix for the terms stricture and narrowing.

580
Q

Which of the following terms describes the ear drum?

A. myringotomy tube
B. tympanic membrane
C. auditory canal
D. Eustachian tube

A

tympanic membrane

The prefix tympan/o means ear drum, and is typically abbreviated as TM. The tympanic membrane normally appears pearly grey in color when viewed with an otoscope. A myringotomy tube is another name for an ear tube, the auditory canal is the tube that connects the outer ear to the tympanic membrane (ear drum), and the Eustachian tube connects the nasopharynx to the middle of the ear.

581
Q

The branch of medicine which specializes in the study and treatment of patients with morbid obesity is:

A. bariatrics.
B. gastroenterology.
C. endocrinology.
D. psychiatry.

A

bariatrics.

The prefix bar- means weight, and the -atri refers to the treatment of, therefore bariatrics is the study and treatment of morbid obesity. Gastroenterology is the study of the digestive system, endocrinology is the study of the endocrine system, and psychiatry study of mental disorders.

582
Q

The suffix -blast refers to:

A. fluid accumulation.
B. cell destruction.
C. cell rupture.
D. immature cells.

A

immature cells.

The suffix -blast means immature. For example, osteoblasts are immature cells that work to produce bone formation. The suffix for fluid accumulation is -ous, -lysis is the suffix for cell destruction, and the suffix for cell rupture is -rrhexis.

583
Q

The term oliguria is used to describe which of the following conditions?

A. cystitis
B. frequent urination
C. low urine output
D. renal calculi

A

low urine output

The prefix oligo- means few or scant, therefore oliguria means low urine output. Cystitis refers to the inflammation of the bladder, frequent urination is called polyuria, and renal calculi are also referred to as kidney stones.

584
Q

Inflammation of the liver is referred to as which of the following conditions?

A. encephalitis
B. hepatitis
C. pyelonephritis
D. cholecystitis

A

hepatitis

The prefix hepat/o means liver, and the suffix -itis means inflammation, therefore hepatitis is the inflammation of the liver. Encephalitis is the inflammation of the brain, pyelonephritis is the inflammation of the kidneys, and cholecystitis is the inflammation of the gallbladder.

585
Q

Which of the following diagnostic abbreviations means “stroke”?

A. CVA
B. MI
C. CHF
D. CAD

A

CVA

The abbreviation for stroke is CVA, which stands for cerebrovascular accident. The abbreviation MI stands for myocardial infarction, which is also known as a heart attack, CHF stands for congestive heart failure, and CAD stands for coronary artery disease.

586
Q

Which of the following abbreviations means “heart attack”?

A

MI

MI is the abbreviation for myocardial infarction. The myocardial is the heart muscle and infarction is the lack of oxygen leading to tissue damage/death. Therefore, a myocardial infarction (MI) is a heart attack. HTN is the abbreviation for hypertension, which is high blood pressure. CABG is the abbreviation for coronary artery bypass graft, which is a procedure used to treat coronary artery disease. The abbreviation DVT stands for deep vein thrombosis, which is when a blood clot forms in a vein.

587
Q

Which of the following describes a wound affecting only the epidermis?

A. superficial
B. complex
C. penetrating
D. through-and-through

A

superficial

The prefix super- means above, or superior. The epidermis is the outer layer of skin, thus a superficial wound (abrasion) affects only the epidermis. Complex, penetrating, and through-and-through lacerations would all be deeper than the epidermis.

588
Q

Which of the following terms describes a yellowish-appearance to the skin?

A. cyanosis
B. jaundice
C. pallor
D. erythema

A

B. jaundice

The term jaundice describes a yellowish-appearance of the skin, and is caused by high bilirubin levels in the blood. Cyanosis is a bluish color, pallor is another word for pale, and erythema is a reddish color.

589
Q

Which of the following terms means surgical removal of the uterus?

A. ileostomy
B. oophorectomy
C. hysterectomy
D. uteroscopy

A

hysterectomy

The prefix hyster/o means uterus, and the suffix -ectomy means the surgical removal of, therefore a hysterectomy is the surgical removal of the uterus. An ileostomy is the surgical removal of the ileum, which is part of the small intestine. An oophorectomy is the surgical removal of the ovaries, and a uteroscopy is a device used to view the inside of the uterus.

590
Q

The abbreviation meaning fracture is:

A. fx.
B. tx.
C. sx.
D. rx.

A

fx.

The abbreviation for fracture is fx. Tx is the abbreviation for treatment, sx is the abbreviation for surgery and can also be used as an abbreviation for symptoms. Rx is the abbreviation for prescription.

591
Q

The patient complains of ringing in the ear. What is the medical term used to describe this symptom?

A. vertigo
B. tinnitus
C. ataxia
D. rhinitis

A

B. tinnitus

The medical term for ringing in the ear is tinnitus. It is a common condition that is often described as a noise, swishing, or ringing in the ear. Vertigo is the medical term for dizziness, ataxia is the loss or lack of coordination, and rhinitis is the inflammation of the mucosa in the nose.

592
Q

The abbreviation meaning treatment is:

A

Tx.

The abbreviation for treatment is Tx. Fx is the abbreviation for fracture, Rx is the abbreviation for prescription, and Sx can either be the abbreviation for symptoms or surgery.

593
Q

Which of the following body systems includes the skin, hair, and nails?

A

integumentary

The integumentary system includes the skin, hair, and nails, and is the largest organ of the body. The word integument means “to cover and protect”, and important functions of the skin include: protection, regulation, sensation, absorption, secretion. The lymphatic system is composed of lymph nodes, tonsils, spleen, adenoids, and thymus, and the main job of this system is to get rid of toxins in the body. The immune system’s job is to protect the body against foreign objects and disease. The endocrine system is a group of glands that secrete hormones to help regulate the body.

594
Q

Which of the following structures is composed of the visible, outermost layer of skin?

A

epidermis

The skin is made up of three main layers: epidermis, dermis, and subcutaneous tissue. Four sub-layers within the epidermis (outside, top layer of skin): stratum corneum, stratum lucidum, stratum graunulosum, and stratum germinativum.

595
Q

The mouth, stomach, liver, and pancreas are parts of which of the following body system?

A. reproductive
B. sensory
C. gastrointestinal
D. hepatic

A

C. gastrointestinal

The GI (gastrointestinal) system includes the upper and lower digestive systems, including the mouth, stomach, liver, and pancreas. The reproductive system includes the sex organs, the sensory system is included in the nervous system, and the hepatic portal system deals with the liver.

596
Q

Which of the following structures is part of the genitourinary system?

A. urethra
B. cervix
C. uterus
D. fallopian tube

A

A. urethra

The GU (renal or urinary) system also includes bilateral kidneys, ureters, and bladder. The cervix, uterus, and fallopian tubes are part of the reproductive system.

597
Q

The central nervous system is made up of the:

A. heart and lungs.
B. brain and spinal cord.
C. kidneys and urinary bladder.
D. pancreas and gallbladder.

A

B. brain and spinal cord.

The central nervous system (CNS) is made up of the brain and spinal cord. The heart is part of the cardiovascular system, the lungs are part of the respiratory system, and the kidneys and urinary bladder are with the urinary system. The pancreas and gallbladder are parts of the digestive system.

598
Q

The pharynx is part of which of the following body systems?

A. skeletal
B. respiratory
C. nervous
D. sensory

A

B. respiratory

The pharynx is part of the respiratory system. The upper respiratory tract includes the nose, pharynx (throat), and larynx (contains vocal cords). The lower respiratory tract includes the trachea (windpipe), bronchioles (large and small airway branches), and lungs. The skeletal system includes the bones, the nervous system includes the brain, spinal cord, and nerves, and the sensory system is also part of the nervous system.

599
Q

Ligaments, tendons, cartilage, joints, and bones are part of which of the following body systems?

A. musculoskeletal
B. integumentary
C. nervous
D. endocrine

A

musculoskeletal

The human musculoskeletal system is an organ system that gives humans the ability to move using their muscular and skeletal systems. The musculoskeletal system provides form, support, stability, and movement to the body. It is made up of the bones of the skeleton, muscles, cartilage, tendons, ligaments, joints, and other connective tissue that supports and binds tissues and organs together. The musculoskeletal system’s primary functions include supporting the body, allowing motion, and protecting vital organs. The integumentary system comprises the skin and its appendages. The nervous system is composed of the brain, spinal cord and nerves. The endocrine system include the pineal gland, pituitary gland, pancreas, ovaries, testes, thyroid gland, parathyroid gland, hypothalamus, gastrointestinal tract and adrenal glands.

600
Q

Which of the following organs of the gastrointestinal tract is located in the right lower quadrant of the abdomen?

A. liver
B. appendix
C. gallbladder
D. pancreas

A

appendix

RLQ of the abdomen contains the appendix, cecum, right ovary and fallopian tube (females), right ureter, and right spermatic cord (males). RLQ pain (that may or may not be radiating) is most often associated with appendicitis.

601
Q

Which of the following bones supports and protects the lower abdominal organs?

A. pelvis
B. patella
C. scapula
D. septum

A

pelvis

The pelvis is a circular bone structure made up of the sacrum, coccyx, ilium, ischium, and pubis. When one or more of these bones are broken it is referred to as a pelvic fracture. The patella is also known as the “knee cap”. The scapula is either of a pair of large triangular bones lying one in each dorsal lateral part of the thorax, also known as the “shoulder blade”. The septum is a dividing wall or membrane especially between bodily spaces or masses of soft tissue, i.e. nasal septum or crural septum.

602
Q

The patella is connected to the:

A. femur.
B. radius.
C. cervical spine.
D. lumbar spine.

A

femur.

Basic anatomy, rationale not applicable.

603
Q

The ulna is part of the:

A. lumbar spine.
B. thoracic spine.
C. lower extremity.
D. upper extremity.

A

upper extremity.

Basic anatomy, rationale not applicable.

604
Q

Which of the following bony structures is located in the lower extremity?

A. sternum
B. sacrum
C. metacarpals
D. fibula

A

D. fibula

The tibia and fibula are long bones in the lower leg that extend from knee to ankle. The sternum is a bone in the chest, the sacrum is a bone at the bottom of the spine, and metacarpals are bones in the hand.

605
Q

The ischium is part of which of the following bony structures?

A. pelvis
B. clavicle
C. scapula
D. phalanges

A

A. pelvis

The ischium is part of the pelvis and helps form the posterior and inferior portion of the hip. The clavicle and scapula are both bones in the chest, and the phalanges are bones in the fingers and toes.

606
Q

The radius is part of the

A. upper extremity.
B. lower extremity.
C. anterior fossa.
D. posterior fossa.

A

upper extremity.

The radius is one of two long bones of the forearm (upper extremity), extending from the elbow to the thumb side of the wrist. The lower extremities are the legs, and the anterior fossa and posterior fossa are in the skull.

607
Q

Metatarsals are part of the:

A. foot.
B. vertebrae.
C. ankle.
D. hand.

A

foot.

Basic anatomy, rationale not applicable.

608
Q

Metacarpals are part of the:

A. foot
B. hand
C. cervical spine
D. forearm

A

hand

Basic anatomy, rationale not applicable.

609
Q

The lay term “collar bone” is

A

clavicle.

The clavicle, lay term “collar bone”, functions to support the shoulder, and helps to balance upper body weight. The scapula is either of a pair of large triangular bones lying one in each dorsal lateral part of the thorax, also known as the “shoulder blade”. The sternum is a bone in the chest also called “breastbone”, a long flat bony plate shaped like a capital T located anteriorly to the heart in the center of the thorax (chest). The adult spine is made up of approximately 24 bones (vertebrae) stacked on top of each other from the bottom of the skull to the pelvis.

610
Q

Which of the following congenital defect involves malformation and incomplete closure of the spine?

A. Spina Bifida
B. Klinfelter’s Syndrome
C. Phenylketonuria
D. Talipes

A

A. Spina Bifida

The malformation and incomplete closure of the spine is known as Spina Bifida, and most cases are detectable on ultrasound by 18 weeks of pregnancy. Klinfelter’s Syndrome is when the male is born with an extra X chromosome, Phenylketonuria is when a baby cannot break down a substance called phenylalanine, and if it builds up in the body, it could cause serious health issues. Talipes is another name for clubfoot, which is when the baby is born with a malformation of the foot.

611
Q

Which of the following respiratory disorders is manifested by inflammation, swelling, and constriction of the bronchioles and bronchi?

A. allergic rhinitis
B. asthma
C. pulmonary edema
D. laryngitis

A

B. asthma

Asthma is a respiratory disorder that is manifested by inflammation, swelling, and constriction of the bronchioles and bronchi. With an asthma exacerbation, bronchospasms cause mucous production, which limits airflow. Allergic rhinitis affects the nose, pulmonary edema is the buildup of fluid in the lungs, and laryngitis is the inflammation of the larynx (vocal cords).

612
Q

What is a major factor that contributes to an increased percentage of greenstick fractures in children?

A. lack of adipose tissue
B. increased metabolism
C. wasting of muscle due to inactivity
D. high cartilage content in bones

A

D. high cartilage content in bones

Children have a high cartilage content in their bones, which contributes to an increased percentage of greenstick fractures. A greenstick fracture is an incomplete break, so the bone bends but doesn’t completely break. The lack of adipose tissue, increased metabolism, and wasting of muscle due to inactivity aren’t factors that lead to more greenstick fractures in children.

613
Q

The radius, ulna, femur, and tibia are referred to as:

A. the spinous process.
B. long bones.
C. cartilage.
D. vertebrae.

A

long bones.

The radius, ulna, femur, and tibia are located in the upper and lower extremities and are all referred to as long bones. The spinous process is in the back, cartilage is a tissue found all over in the body, and the vertebrae are in the spine.

614
Q

Which of the following conditions is most likely to cause varicose veins?

A. pregnancy
B. water-loss stools
C. menstruation
D. osteomyelitis

A

A. pregnancy

Varicose veins are enlarged veins filled with an abnormal collection of blood, and can be caused by pregnancy, prolonged standing, prolonged bed rest, obesity, and aging. Menstruation, osteomyelitis, and water-loss stools would not cause varicose veins, because they would not cause the blood to pool in the veins.

615
Q

A prolonged lack of oxygen to the heart muscle leads to:

A. ischemia.
B. anemia.
C. thrombus.
D. phlebitis.

A

A. ischemia.

When the heart muscle is deprived of oxygen for an extended period of time, ischemia occurs. Anemia is associated with a lack of red blood cells, resulting in low hemoglobin levels. A thrombus is a blood clot, and phlebitis indicates inflammation of the veins.

616
Q

The patient in the cardiac clinic is diagnosed with cor pulmonale. Which of the following conditions best describes this disorder?

A. right-sided heart failure
B. left-sided heart failure
C. hypertension
D. hypotension

A

A. right-sided heart failure

Cor pulmonale, also known as right-sided heart failure, occurs after prolonged hypertension in the right ventricle of the heart. Increased blood pressure in the right ventricle makes it difficult for blood to be pumped to the lungs, therefore blood builds up in the right side of the heart. Left-sided heart failure is the most common type of congestive heart failure and is caused when the left side of the heart cannot pump blood out effectively. Hypertension and hypotension refer to high and low blood pressure, respectively.

617
Q

Which of the following structures is the site of initial entry of air into the respiratory tract?

A. pulmonary artery
B. larynx
C. nasal cavity
D. bronchi

A

nasal cavity

The upper airways or upper respiratory tract begins with the nose and nasal passages, then the paranasal sinuses, the pharynx, and the portion of the larynx above the vocal cords. The lower airways or lower respiratory tract includes the portion of the larynx below the vocal cords, trachea, bronchi and bronchioles. The lungs are included in the lower respiratory tract and include the respiratory bronchioles, alveolar ducts, alveolar sacs, and alveoli.

618
Q

Which of the following structures contain the vocal cords?

A. larynx
B. pharynx
C. pleura
D. trachea

A

larynx

Basic anatomy, rationale not applicable.

619
Q

Which of the following conditions describes inflammation and/or infection of the sinus cavity?

A. sinusitis
B. sinus arrhythmia
C. sinus tachycardia
D. conjunctivitis

A

sinusitis

Sinusitis, inflammation of the sinus cavity, affects the mucous membranes that line the nose and sinuses. It may occur with viral, bacterial, or fungal infections or be due to allergies. Sinus arrhythmia (heart rate changes during breathing) and sinus tachycardia (increased heart rate) refer to changes in heart rate. And conjunctivitis, also known as pink eye, is inflammation of the conjunctiva in the eye.

620
Q

Which of the following sexually transmitted infections is caused by human papillomavirus (HPV), associated with cervical cancer?

A. chlamydia
B. genital warts
C. syphilis
D. gonorrhea

A

genital warts

The STI HPV is also known as genital warts. The immunization (Gardasil) is available to protect against the 4 most common types of HPV that may lead to cervical or other types of cancer (there are over 100 types of HPV). The AAP and CDC recommend this vaccine be given to girls at age 11-12, before sexual activity begins and prior to exposure of HPV. Symptomatic treatment is available, but no cure exists if HPV is contracted.

621
Q

Which of the following conditions indicates infection and/or irritation of the gums?

A. stomatitis
B. gingivitis
C. colitis
D. thrush

A

gingivitis

Inflammation of the gum tissue (gingivae) within the oral cavity is called gingivitis. Stomatitis and colitis refer to inflammation of the oral cavity and the colon, respectively. Thrush is a type of yeast infection that typically occurs in the mouth.

622
Q

Which of the following conditions is known as an early warning sign for skin cancer?

A. change in skin appearance and/or sore that does not heal
B. multiple hospitalizations for antibiotic resistant cellulitis
C. history of frequent sunlight exposure
D. persistent hive-like rash with pruritis

A

A. change in skin appearance and/or sore that does not heal

Skin cancers begin as a precancerous lesion and develop into cancer with skin changes. An abnormal shape, irregular border, uneven color, change in size, or elevation on skin are common characteristics of cancerous lesions.

623
Q

Which condition involves inflammation, scarring, and poor function of the liver?

A. colitis
B. cirrhosis
C. cholecystitis
D. diverticulitis

A

B. cirrhosis

Cirrhosis usually occurs in the final stages of chronic liver diseases and refers to the inflammation, scarring, and poor function of the liver. The suffix -itis is defined as inflammation of an organ therefore all responses describe inflammation of a part of the body. Colitis is defined as inflammation of the colon. Cholecystitis is inflammation of the gallbladder. Diverticulitis is inflammation of small pouches that line the intestine.

624
Q

Which of the following clinical findings is common for an infant with pyloric stenosis?

A. projectile vomiting
B. steatorrhea
C. water-loss stools
D. jaundice

A

projectile vomiting

A gastric outlet obstruction caused by a progressive enlargement of the pyloric muscle affecting infants between birth and 5 months. Symptoms include forceful vomiting of most of feedings, weight loss, irritability, and dehydration - surgical correction is necessary (pyloromyotomy).

625
Q

Cholecystitis is an inflammation of the:

A. intestine.
B. spleen.
C. pancreas.
D. gallbladder.

A

gallbladder.

Choleycystitis is the inflammation of the gallbladder. The gallbladder aids in digestion of fats and concentrates the bile that is produced by the liver. Inflammatory bowel disease is the collective name for the inflammation of the intestines, splenomegaly is an inflamed or enlarged spleen, and pancreatitis is the inflammation of the pancreas.

626
Q

Which of the following accessory organs produces digestive enzymes and secretes the hormone insulin?

A. pancreas
B. liver
C. gallbladder
D. salivary glands

A

A. pancreas

The pancreas is a glandular organ in the digestive system and endocrine system that aids in digestion of food and blood glucose control. The liver has multiple functions, but its main function within the digestive system is to process the nutrients absorbed from the small intestine. The gallbladder stores and concentrates bile, and then releases it into the duodenum to help absorb and digest fats. Saliva from the salivary glands mixes with food to begin the process of breaking it down into a form the body can absorb and use.

627
Q

Painful, dilated veins occurring in the lower portion of the rectum or anus are characteristic of which of the following conditions?

A. hemorrhoids
B. polyps
C. ulcers
D. fissures

A

A. hemorrhoids

Hemorrhoids are painful, dilated veins that appear in the rectum or anus, and are caused by venous congestion or increased pressure in or around the anal canal. They may occur with straining to move a stool, pregnancy, aging, or chronic constipation. Polyps are growths that occur in the body that can become cancerous. Ulcers are sores that can be found in the lining of the intestine or stomach, and a fissure is a tear or separation in the skin that causes bleeding.

628
Q

Which of the following conditions involves growth of a fertilized ovum outside the uterus?

A. preeclampsia
B. placenta previa
C. ectopic pregnancy
D. pelvic inflammatory disease

A

ectopic pregnancy

An ectopic pregnancy, also referred to as an Extrauterine pregnancy, occurs when a fertilized egg implants outside of the uterus. A pregnant woman who develops high blood pressure and protein in the urine is known to suffer from preeclampsia. Placenta Previa occurs when the placenta is located too close to the cervix, and pelvic inflammatory disease is the result of a woman’s fallopian tubes, uterus, and ovaries being inflamed.

629
Q

Which of the following symptoms is the patient diagnosed with benign prostatic hyperplasia most likely to report?

A. nausea and vomiting
B. difficult-to-start urine stream
C. diffuse joint pain
D. vomiting and diarrhea

A

B. difficult-to-start urine stream

Benign prostatic hyperplasia is when the prostate gland (located behind the urinary bladder), is enlarged and this could cause difficult urination due to the urethra being compressed, which is restricting normal urine flow. Nausea and vomiting, diffuse joint pain, and vomiting and diarrhea are not typically seen with benign prostatic hyperplasia.

630
Q

Which of the following hormones is produced by the ovaries?

A. progesterone
B. testosterone
C. oxytocin
D. prolactin

A

A. progesterone

Progesterone is a hormone that regulates ovulation and menstruation, and is produced by the ovaries. Testosterone is produced by the gonads, oxytocin is produced by the hypothalamus, and prolactin is produced by the pituitary gland.

631
Q

Which of the following diseases is caused by exposure to carcinogens?

A. lung cancer
B. rheumatoid arthritis
C. systemic lupus erythematosus
D. infectious mononucleosis

A

lung cancer

Carcinogens are agents that may cause all types of cancer by working to change the activity of a cell and damage the DNA (causing abnormalities and unhindered cell division). Lung cancer can be caused by exposure to carcinogens that are in tobacco, radon, and asbestos. Rheumatoid arthritis (RA) and systemic lupus erythematosus (SLE) are autoimmune disorders in which the body mounts an immune response to itself, effectively attacking it’s own tissues. The exact cause of autoimmune disorders is not known. Infectious mononucleosis is a viral infection caused by the Epstein-Barr virus (EBV).

632
Q

A hernia may be described as:

A. an infection that has spread to the blood stream.
B. a weakness in the muscle wall allowing underlying tissue to push through it.
C. a generalized infection within the bowel lining.
D. an autoimmune neuromuscular disease causing musculoskeletal weakness.

A

B. a weakness in the muscle wall allowing underlying tissue to push through it.

A hernia is an abnormal protrusion that occurs when the muscle wall is weakened, allowing underlying tissue to push through. Ex. Hiatal hernia, Inguinal hernia, Umbilical hernia. Sepsis is when an infection has spread to the blood, diverticulitis is when pouches form on the bowel wall and become infected, and Myasthenia Gravis is an autoimmune neuromuscular disease that causes musculoskeletal weakness.

633
Q

Which disorder involves the presence of stones in the gallbladder?

A. cystitis
B. cholecystitis
C. urolithiasis
D. cholelithiasis

A

cholelithiasis

Cholelithiasis is when there are small, hard deposits that form in the gallbladder due to a high concentration of bile (cholesterol). Cystitis is the inflammation of the bladder, cholecystitis is the inflammation of the gallbladder, and urolithiasis is when stones form anywhere in the urinary tract.

634
Q

Which of the following symptoms should the medical assistant expect to see in a patient with conjunctivitis?

A. eye redness
B. ear drainage
C. generalized rash
D. nasal discharge

A

A. eye redness

Also known as “pink eye” – inflammation of the conjunctiva causing redness in the sclera, drainage (yellow crust), watery eyes, itching, burning. The conjunctiva is the thin clear tissue that lies over the white part of the eye and lines the inside of the eyelid. Pinkeye has a number of different causes, including: Viruses, Bacteria (such as gonorrhea or chlamydia), Irritants such as shampoos, dirt, smoke, and pool chlorine and Allergies, like dust, pollen, or a special type of allergy that affects some contact lens wearers. Pinkeye caused by some bacteria and viruses can spread easily from person to person, but is not a serious health risk if diagnosed promptly. Pinkeye in newborn babies, however, should be reported to a doctor immediately, as it could be a vision-threatening infection.

635
Q

The medical assistant is taking a history on a patient with a urinary tract infection. Which of the following symptoms is the patient most likely to report?

A. stress incontinence
B. dysuria
C. dysphagia
D. enuresis

A

B. dysuria

A urinary tract infection is caused by bacteria entering the urethra and moving through the urinary tract. The most common symptoms include pain and burning during urination (dysuria), urgency, frequency, flank pain, foul-smelling, cloudy urine, and fever. Stress incontinence and enuresis are also both related to urination. Stress incontinence means urine leaks during exertion and enuresis is defined as a chronic problem in which a person cannot control their urination. Dysphasia is a condition in which the patient has difficulty speaking.

636
Q

Which of the following conditions involves the inability to control the flow of urine in the bladder?

A. dysuria
B. polyuria
C. incontinence
D. oliguria

A

incontinence

Incontinence is the inability to control the flow of urine in the bladder. Dysuria is painful urination, polyuria is a large amount of urine, and oliguria is a small amount of urine.

637
Q

The patient reports small amounts of urine excretion. Which of the following medical terms describes this condition?

A. oliguria
B. hematuria
C. dysuria
D. anuria

A

oliguria

A small amount of urine excretion is called oliguria. Hematuria is when there is blood in the urine, dysuria is difficulty urinating or painful urination, and anuria is when there is no urine being produced.

638
Q

A patient presents with drainage from both eyes. The medical assistant understands that which of the following is the correct abbreviation for “both eyes”?

A. OD
B. BO
C. OS
D. OU

A

D. OU

OU=both eyes OS=left eye OD=right eye BO is a abbreviation having several indications such as: basioccipital, bowel obstruction, body odor, etc. thus the words are best spelled out to avoid confusion.

639
Q

The patient is diagnosed with hepatomegaly. Which of the following describes this condition?

A. Engorged spleen
B. Reflux disease
C. Enlarged liver
D. Gall stones

A

C. Enlarged liver

Hepatomegaly is swelling of the liver beyond its normal size. The size and weight of your liver increases with your age and body weight. Sex and body shape also influence the size of your liver. Hepatomegaly is always a cause for medical evaluation. An Engorged spleen or Gall stones would not apply in this diagnosis. Reflux disease is also known as gastroesophageal reflux disease (GERD) and affects the lower esophageal sphincter.

640
Q

The liver is located in which quadrant of the abdomen?

A. Left lower
B. Right lower
C. Right upper
D. Left upper

A

C. Right upper

The liver is the largest glandular organ in the body and performs many vital functions to keep the body pure of toxins and harmful substances. An average adult liver weighs about three pounds. Located in the upper-right portion of the abdominal cavity under the diaphragm, the liver consists of four lobes. It receives about 1.5 quarts of blood every minute via the hepatic artery and portal vein.

641
Q

Which of the following conditions is congenital?

A. cleft lip and palate
B. hyperlipidemia
C. Breast cancer
D. Tuberculosis

A

cleft lip and palate

A cleft lip and palate is an abnormal formation of an infant’s upper lip and roof of mouth occurring during the 6-11th week of pregnancy and is congenital. Most hyperlipidemia is caused by lifestyle habits or treatable medical conditions. Many risk factors (genetic, environmental) can increase the chance of developing breast cancer, but it is not yet known exactly how some of these risk factors cause cells to become cancerous. The bacteria that cause tuberculosis are spread from one person to another through tiny droplets released into the air via coughs and sneezes.

642
Q

Which of the following physical characteristics may be present in a patient with Down Syndrome?

A. an opening or hole to a total split of the palate
B. clubbed fingers
C. wide chest with broadly spaced nipples
D. single palmar crease

A

single palmar crease

Also known as Trisomy 21, a congenital defect that causes abnormalities with the body’s brain and physical development causing a single palmar crease. Cleft lip and cleft palate are birth defects that occur when a baby’s lip or mouth do not form properly during pregnancy. Clubbed fingers is a symptom of disease, often of the heart or lungs which cause chronically low blood levels of oxygen. Turner syndrome is a chromosomal condition that alters development in females, one symptom is the wide chest with broadly spaced nipples.

643
Q

When a patient is diagnosed with Benign Prostatic Hyperplasia (BPH), which of the following body systems is affected?

A. respiratory
B. skeletal
C. nervous
D. reproductive

A

reproductive

Benign prostatic hyperplasia––also called BPH––is a condition in men in which the prostate gland is enlarged and not cancerous. Benign prostatic hyperplasia is also called benign prostatic hypertrophy or benign prostatic obstruction. A common male reproductive system condition that occurs as men age. As the prostate enlarges, the gland presses against and pinches the urethra. The bladder wall becomes thicker. Eventually, the bladder may weaken and lose the ability to empty completely, leaving some urine in the bladder. The respiratory, skeletal and nervous system are not involved with this diagnosis.

644
Q

A patient is diagnosed with lymphedema has which of the following conditions?

A. inadequate white blood cells to fight infection
B. a tumor in the lymphatic system
C. rupture of the lymphatic tissue
D. swelling of the lymphatic tissue

A

D. swelling of the lymphatic tissue

The definition of Lymphedema is Lymph=lymphatic, edema= swelling. Leukopenia is a lowered white blood cell count and Lymphoma is a group of blood cell tumors that develop from lymphocytes.

645
Q

The pediatric patient is brought to the office with an obvious deformity and pain in the right lower arm after a fall from a bunk bed. This injury affects the:

A. femur.
B. humerus.
C. clavicle.
D. ulna.

A

ulna.
Rationale
The ulna is located in the forearm, parallel to the radius. The femur is the located in the thigh, the humerus is located in the upper arm and the clavicle runs parallel, across the front of the shoulders (also known as the “collarbone”).

646
Q

Which of the following is a common symptom of Alzheimer’s dementia?

A. paresthesia
B. diplopia
C. ataxia
D. disorientation

A

D. disorientation

Alzheimer’s dementia is a progressive deterioration of brain function caused by the destruction of cells (neurons) related to a build-up of amyloid plaques, which affect memory, language, thinking processes, and behavior. When caring for the patient, maintain a calm presence and include the patient in decision making when possible. Use a gentle, caring tone and simple terms in redirecting/orientating the patient to person, place, or time.

647
Q

Which of the following medical terms describes a noncontagious inflammatory skin disease characterized by recurring reddish patches covered with silvery scales?

A. psoriasis
B. alopecia
C. keratosis
D. eczema

A

psoriasis

Normal skin cells mature and die every 29-30 days. Psoriasis causes cells to mature and die every 3-6 days, resulting in skin sloughing off and a chronic buildup of silvery scaled skin. Alopecia is associated with balding. Keratosis is a buildup of skin cells whereas eczema is an idiopathic inflammatory skin disorder generally marked by itching and redness.

648
Q

A patient calls the medical assistant complaining of painful intercourse. Which of the following is the correct medical term for this complaint?

A. dysmenorrhea
B. endometriosis
C. metrorrhagia
D. dyspareunia

A

dyspareunia

Dyspareunia is the medical term for painful intercourse. Dysmenorrhea is a difficult or painful menstruation, and endometriosis is a condition within the uterine wall, metrorrhagia is a bleeding from the uterus, without having to do with menstruation.

649
Q

Which of the following is a long bone?

A. humerus.
B. sternum.
C. scapula.
D. patella

A

A. humerus

Basic anatomy, rationale not applicable.

650
Q

Which of the following is the result of a ruptured or occluded blood vessel?

A. CVA
B. COPD
C. CF
D. GERD

A

CVA

​A cerebrovascular accident (CVA) is the medical term for a stroke. A stroke occurs when blood flow to a part of the brain is occluded due to a blockage or rupture of a blood vessel. COPD (chronic obstructed pulmonary disease) is a progressive disease in which the patient has difficulty breathing. CF (cystic fibrosis) is a genetic disorder affecting the lungs. A patient with GERD (gastroesophageal reflux disease) suffers from stomach acids traveling back up into the esophagus irritating the lining.

651
Q

A patient with a tracheostomy has a surgical:

A. repair of the throat.
B. opening of the chest.
C. opening of the throat.
D. repair of the chest.

A

opening of the throat.

A tracheostomy is the formation of a surgically created opening in the windpipe (throat). An opening of the chest would be a thoracotomy or other procedure in which there is an opening in the chest wall. A repair to the throat or the chest would include the suffix -plasty.

652
Q

A pediatric patient’s radiograph shows a greenstick fracture. This indicates which of the following?

A. The bone is splintered.
B. The bone is bent and only partially broken.
C. The bone is fractured at an angle across the bone.
D. The bone crushed into small pieces.

A

The bone is bent and only partially broken.

There are many different classifications of fractures. A greenstick fracture is often caused by compression forces. This type of fracture causes the bones (usually the long bones in children) to crack on one side, remaining intact on the other side. The bone is flexible and could slightly bend, thus only resulting in a partial break. Splintered (comminuted) fractures happen when the bone is broken into several small pieces. An oblique fracture is a fracture that slants through the bone. An open or compound fracture indicates that the bone is broken through the skin and is open to the external environment.

653
Q

Which of the following structures is located at the distal end of the esophagus?

A. cardiac sphincter
B. pyloric sphincter
C. common bile duct
D. ileocecal valve

A

cardiac sphincter

The lower esophageal sphincter is also referred to as the cardiac sphincter – it is a circular muscle that opens to allow food and fluids to enter the stomach and closes to prevent backward flow of gastric juices (reflux). The pyloric sphincter is located at the outlet of the stomach, allowing food to pass into the duodenum (small intestine). The common bile duct carries bile from the liver and gallbladder to the duodenum (small intestine). The ileocecal valve separates the small intestine from the large intestine in the lower GI system.

654
Q

What is the medical term associated with a decrease in size or wasting away of muscle tissue?

A. Edema
B. Atrophy
C. Sclerosis
D. Necrosis

A

Atrophy

The decrease in size of a muscle is called atrophy. Edema refers to the increase of fluid of a body part and is characterized by swelling. Sclerosis occurs when the tissues get hard and stiff, and necrosis is when cells and tissues die.

655
Q

Which of the following tests is most likely to be performed in the patient diagnosed with pyelonephritis?

A. Hemoccult
B. Rh factor
C. urine c&s
D. direct antiglobulin test (Coomb’s)

A

C. urine c&s

Pyelonephritis (kidney infection) is an infection of the kidneys. Submission of a urine sample for bacterial culture and sensitivity testing would provide the physician with information to help guide treatment. Hemoccult testing is utilized to help detect blood in a stool specimen. Rh factor is a blood test to indicate presence or absence of the Rhesus factor on the surface of red blood cells. There is no indication for hemolytic anemia in this patient, therefore a DAT (direct antiglobulin test) is not a worthy choice in this scenario.

656
Q

The patient diagnosed with bursitis has which of the following conditions?

A. inflammation around muscles, joints, and tendons
B. frontal headache pain
C. sinus bleeding
D. destruction of lymphocytes

A

inflammation around muscles, joints, and tendons

Bursitis is inflammation around the muscles, joints, and tendons. The suffix -itis refers to inflammation, and the suffix for pain is -algia, bleeding is -rrhagia, and destruction is -lysis.

657
Q

Which of the following organs is most likely to be enlarged and tender in a patient with acute mononucleosis?

A. pancreas
B. liver
C. gallbladder
D. spleen

A

D. spleen

The spleen is in charge of helping to fight off infection within the body, and when there is an infection it will become enlarged in order to try to fight off whatever is harming the body. Therefore, in a patient with acute mononucleosis, the spleen will be enlarged and will also be tender. This enlargement indicates that the body has activated the immune response to help fight the infection. Mononucleosis will not cause the pancreas, liver, or gallbladder to be enlarged.

658
Q

A patient presents complaining of pain in the chest, left arm and shoulder. The results of the diagnostic tests indicate the coronary arteries are blocked with plaque. Which of the following conditions is this patient most likely to have?

A. atherosclerosis
B. peripheral vascular disease
C. deep vein thrombosis
D. orthostatic hypotension

A

atherosclerosis

Atherosclerosis is the abnormal thickening of the walls of the arteries due to fatty deposits (atheromas) of cholesterol on the arterial inner walls. These thicken, forming plaques that narrow the vessel channel (lumen) and impede blood flow. Scarring and calcification make the walls less elastic, raising blood pressure. Peripheral vascular disease affects the blood vessels outside of the heart and especially those vessels supplying the extremities. Deep vein thrombosis is a condition marked by the formation of a thrombus within a deep vein (as of the leg or pelvis) that may be asymptomatic or be accompanied by symptoms (as swelling and pain) and that is potentially life threatening if dislodgment of the thrombus results in pulmonary embolism. Orthostatic hypotension, also called postural hypotension, is a form of low blood pressure that happens when you stand up from sitting or lying down.

659
Q

A patient complains of nausea and vomiting, and has been unable to keep fluids down over the course of two days. Which of the following drug classifications does the medical assistant anticipate will be ordered for this patient?

A. antiemetic
B. antitussive
C. antibiotic
D. antipyretic

A

antiemetic

An antiemetic is used to treat nausea and vomiting. (Ex. ondansetron (Zofran). An antitussive would be a medicinal drug used in those with coughing and related conditions, antibiotics are a type of antimicrobial used specifically against bacteria to treat various infections and antipyretics are substances that reduce fever.

660
Q

A patient presents to the urgent care office reporting a burn that occurred a few minutes ago. The left wrist is painful, red, swollen and has blisters. How should the medical assistant record the severity of the burn on the patient’s chart?

A. partial–thickness burn (2nd degree) to the left wrist
B. superficial (1st degree) burn to the left wrist
C. full-thickness burn (3rd degree) to the left wrist
D. full-thickness (4.5%) to the left wrist

A

A partial–thickness burn (2nd degree) to the left wrist

All burns are evaluated on a depth and thickness scale. A burn is a type of injury to flesh or skin caused by heat, electricity, chemicals, friction, or radiation. Burns that affect only the superficial skin are known as superficial or first-degree burns. When damage penetrates into some of the underlying layers, it is a partial-thickness or second-degree burn. In a full-thickness or third-degree burn, the injury extends to all layers of the skin. A fourth-degree burn additionally involves injury to deeper tissues, such as muscle or bone.

661
Q

The physician is referring a patient to a dermatologist for a mole that has suddenly changed in appearance. A positive pathology report would most likely indicate:

A. lymphoma.
B. adenoma.
C. melanoma.
D. osteosarcoma.

A

C. melanoma.

Melanomas often resemble moles; some develop from moles. Lymphoma is a form of cancer that affects the immune system, Adenoma is a type of non-cancerous tumor or benign that may affect various organs, and Osteosarcoma is a cancerous tumor in a bone.

662
Q

The medical term myoma indicates the patient has:

A. an enlargement of a muscle.
B. an enlargement of a breast.
C. a tumor in the muscle.
D. a tumor in the breast.

A

C. a tumor in the muscle.

A myoma is a non-malignant tumor in the muscle. Myo= muscle; oma= tumor; Mammary= breast; megaly= enlargement ‘

663
Q

A patient diagnosed with allergies and a UTI has an elevated leukocyte count reflected on the CBC laboratory report. Which particular leukocyte populations would be elevated?

A. Eosinophils/Basophils
B. Monocytes/Lymphocytes
C. Neutrophils/Basophils
D. Neutrophils/Eosinophils

A

Neutrophils/Eosinophils

Leukocytes are white blood cells. There are many types of white blood cells: lymphocytes, monocytes, neutrophils, eosinophils, and basophils. Neutrophils are often elevated in the presence of bacterial infection. Eosinophils are often elevated in the presence of allergic reactions. The patient in this case has allergies and a urinary tract infection (UTI), so neutrophils and eosinophils would both be elevated.

664
Q

The patient’s temperature is 40C (104F). Which of the following signs and symptoms does the medical assistant anticipate, indicating the body’s physiologic response to the fever?

A. hypotension, increased heart rate, chills
B. decreased heart rate, decreased respiratory rate, chills
C. increased heart rate, increased respiratory rate, chills
D. hypertension, decreased heart rate, chills

A

C. increased heart rate, increased respiratory rate, chills

The medical assistant would expect to see an increased heart rate, increased respiratory rate, and chills. These are all common body responses to a fever. Blood pressure changes are not necessarily directly associated with a fever, but could be associated with other issues a patient may be experiencing in addition to a fever.

665
Q

The adult patient’s respiratory rate is 18 breaths per minute, with no apparent distress. This finding:

A. is within normal limits.
B. indicates tachypnea.
C. indicates apnea.
D. should be reported to the physician.

A

is within normal limits.

The normal range for an adult is 12-20 breaths per minute, so this finding would be within normal limits and would not need to be reported to the physician. Tachypnea would be a respiratory rate above 20 breaths per minute, and apnea is when breathing is stopped.

666
Q

Vital signs documented on an older adult patient in the outpatient clinic are recorded as: Temperature: 98.6F (37.0C), Pulse: 68, Respirations: 30, B/P 128/84 mmHg. Which of the following measurements should the medical assistant reassess?

A. temperature
B. pulse
C. respirations
D. blood pressure

A

respirations

The normal respiratory range for an adult is 14-20, therefore a RR of 30 would indicate tachypnea (increased RR). The temperature, pulse, and BP are all within normal limits, but the RR should be reassessed.

667
Q

The medical assistant measures the patient’s blood pressure at 178/108 (mmHg) during the check-in process. Which of the following actions should the medical assistant take?

A. notify the health care provider
B. administer nitroglycerin
C. assist the patient into Trendelenburg position
D. calculate the patient’s BMI and document

A

A. notify the health care provider

The normal adult blood pressure range is 100/60-119/79 mm Hg. A BP reading of 178/108 would be considered hypertension (high blood pressure). The health care provider would need to be notified because a BP that high could be harmful to the patient if left untreated. Nitroglycerin is administered when a client is experiencing chest pain, which the patient in this scenario is not. Assisting the patient into Trendelenburg position will not fix the blood pressure problem. Though it might be a contributing factor to overall patient health, calculating the patient’s BMI isn’t the best approach in this situation because knowledge of the BMI would not have an immediate affect on the hypertension issue.

668
Q

Which of the following indicates the normal resting heart rate for an adult?

A. 50-90 bpm
B. 60-100 bpm
C. Less than 50 bpm
D. Greater than 100 bpm

A

B. 60-100 bpm

Rationale
In addition to age, factors such as activity level, gender, size, physical condition, presence of disease, medications, or mood will influence pulse rate. Clinical Pearl: As age increases, heart rate decreases.

669
Q

The medical assistant is caring for an older adult patient who is being directly admitted to the hospital for right lower lobe pneumonia. Which of the following findings are most likely for this patient? (Select the three (3) correct answers.)

A. cough
B. hyperglycemia
C. fatigue
D. dyspnea
E. hive-like rash

A

cough, fatigue, dyspnea

Rationale
The patient would most likely present with a cough, fatigue, and dyspnea (trouble breathing). Hyperglycemia and/or a hive-like rash are not expected findings with pneumonia.

670
Q

Which of the following statements about pain management is true?

A. Neonates do not experience pain.
B. Narcotics will cause addiction if administered to manage pain.
C. Pain is what the patient says it is.
D. Pain should be addressed only if it is the patient’s chief complaint.

A

Pain is what the patient says it is.

Pain is an individual experience. Neonates (newborns 0-28 days of age) are more sensitive to pain than older children. Untreated pain is a larger problem than the risk of addiction. According to the Joint Commission pain standards, every patient has the right to appropriate pain assessment and management. Always use an objective scale in pain assessment, reassessment, and documentation in addition to the patient’s subjective statements describing their pain.

671
Q

The patient presents to the clinic during walk-in hours with an apparent first-degree sunburn. Which of the following types of pain is commonly associated with this condition?

A. acute
B. chronic
C. phantom
D. referred

A

acute

Acute pain begins suddenly, can be severe, and lasts a relatively short time (up to 4 weeks). Chronic pain is persistent and ongoing, lasting 6 months or longer (ex. end stage cancer pain, migraine headaches). Phantom pain is associated with the sensation of a missing body part following removal (ex. leg amputation). Referred pain is felt indirectly, in a different location from an injured or diseased body part (ex. back pain with a urinary tract infection).

672
Q

The adult patient presents to the clinic for a follow-up visit one week after a ruptured appendectomy. The medical assistant obtains the following measurements: T 36.9C (98.5F), P 110, R 28, B/P 88/56, O2 Sat 96%. Which of the following findings should be reported to the provider? (Select the three (3) correct answers.)

A. temperature
B. pulse
C. respirations
D. blood pressure
E. O2 Sat

A

pulse,
respirations,
blood pressure

The provider should be notified about the pulse, respirations, and blood pressure. A normal pulse range is 60-100, a normal respiratory rate is 12-20, and a normal blood pressure is 120/80. Therefore, all of these demonstrate abnormal, reportable findings. The temperature is normal, and the oxygen saturation is also normal.

673
Q

An adult patient has a second degree burn that covers his entire left arm. Which of the following best describes the estimated surface area involved based on this information?

A. 1%
B. 4.5%
C. 9%
D. 18%

A

9%

Rationale
All burns are measured by two distinct measurements: the affected body surface (percentage) and the thickness and depth (degree) of the burn. Since this instance involves a second degree burn, it is necessary to find the affected body surface. A quick and easy way to do this is by applying the Rule of Nines (accurate for adults, but not children): all body parts are divisive by 9. An entire arm front and back is 9%. The entire head is 9%, the front torso is 18%, back torso is 18%, and each leg is 18%. The remaining 1% refers to the perineum.

674
Q

A patient has a pulse oximetry reading of 88% on room air. Which of the following conditions does this reading indicate?

A. eupnea
B. hypoxia
C. apnea
D. arrhythmia

A

B. hypoxia

The hemoglobin in red blood cells is responsible for carrying oxygen in the body. This carrying capacity is measured by a pulse oximeter. In most circumstances, a normal oxygen saturation reading would fall between 95%-100%. Generally, a pulse oximetry reading under 90% would indicate low blood oxygen levels (a.k.a. hypoxia). Eupnea indicates a normal breathing, apnea is without breath, and arrhythmia describes an irregular heartbeat.

675
Q

In which position does the medical assistant assist the patient into just prior to a pelvic exam?

A. Trendelenburg
B. Sim’s
C. Lithotomy
D. Supine

A

C. Lithotomy

The Lithotomy position facilitates the provider’s examination of pelvis and specimen collection. It allows for ease of vaginal speculum insertion and maximum visualization during a pelvic exam. The Trendelenburg position may be used to prevent and treat shock, for radiologic exams and procedures, and for some types of surgery. Trendelenburg position has the patient lying supine, but with the feet/pelvis higher than the head (as much as 45 degrees). The Sims’ position (when the patient lies on one side and flexes the opposite knee), is also known as the left lateral position. Sims’ may be used for administering rectal suppositories and enemas, certain medical exams and surgical procedures. The supine position is a position in which a patient is lying on the back with the face up.

676
Q

In which of the following positions should the medical assistant position the patient who is experiencing dyspnea?

A. Supine
B. Prone
C. Fowler’s
D. Dorsal recumbent

A

Fowler’s

Dyspnea indicates that the patient is having difficulty breathing. If this occurs, the patient should be placed in an upright (Fowler’s) position (at 60-90 degrees) allowing for maximum lung expansion. Both the supine position (a position in which the body is lying with the face up) and the prone position (in which the body is lying face down, sometimes with the hands behind the head or neck) could cause more breathing constriction than Fowler’s. The dorsal recumbent position is used for examination of the abdomen, occasionally for vaginal or rectal exams, and for some surgical procedures.

677
Q

Which of the following positions should the medical assistant place the patient in when preparing to instill an enema?

A. Sims
B. supine
C. dorsal recumbent
D. Trendelenburg

A

Sims

Left Sims position (side-lying, right knee flexed) allows for ease of enema instillation into the sigmoid colon. The supine position is a position in which a patient is lying on the back with the face up. Trendelenburg position may be used to prevent and treat shock, for radiologic exams and procedures, and for some types of surgery. Trendelenburg position has the patient lying supine, but with the feet/pelvis higher than the head (as much as 45 degrees). Dorsal recumbent is when the patient lies on the back with knees bent.

678
Q

The humerus is distal to which of the following?

A. fibula
B. sacrum
C. patella
D. scapula

A

D. scapula

Basic anatomy, rationale not applicable.

679
Q

If the physician asks the medical assistant to place the patient in an anatomic position, the medical assistant should position the patient standing up straight and facing:

A. forward, arms at the side with palms turned toward the front.
B. backward, arms raised with palms turned toward the front.
C. forward, arms at the side with palms turned toward the back.
D. backward, arms raised with palms turned toward the back.

A

forward, arms at the side with palms turned toward the front.

The anatomical position is the erect position of the body with the face directed forward, the arms at the side, and the palms of the hands facing forward, used as a reference in describing the relation of body parts to one another.

680
Q

The femur is located in the:

A. lower extremity.
B. upper extremity.
C. spinal column.
D. pelvis.

A

lower extremity.

Rationale
Basic anatomy, rationale not applicable.

681
Q
A

sacrum

682
Q
A

Tibia

683
Q
A

Fibula

684
Q
A

sternum

685
Q
A

deltoid

686
Q
A

trapezius

687
Q
A

latissimus dorsi

688
Q
A

gluteus medius

689
Q
A

gluteus maximus

690
Q
A

Biceps brachii

691
Q
A

Pectoralis major

692
Q
A

Quadriceps femoris

693
Q

An older adult patient with COPD and on continuous oxygen per nasal cannula presents
for a physical exam. Which of the following positions should the medical assistant place the patient in?

A. Sims
B. dorsal recumbent
C. Fowler’s
D. knee-chest

A

C. Fowler’s

The patient should be in an upright position (Fowler’s) to allow for maximum lung expansion and optimal oxygenation. Sims position is when the patient lies on one side and flexes the opposite knee, dorsal recumbent is when the patient lies on their back with the knees bent, and knee-chest position is when the patient’s weight is on the knees and the hips are in the air. None of these three options facilitate optimal oxygenation for the patient with COPD.

694
Q

The physician has ordered a suppository to be administered to a patient with chronic constipation. The medical assistant should place the patient in which of the following positions?

A. Trendelenburg
B. supine
C. dorsal recumbent
D. Sims

A

D. Sims

When a patient is in the Sims position, he or she lies on one side with one knee bent, making the rectal area accessible for insertion of a suppository. The Trendelenberg positions the patient head down while elevating the feet (this position is widely used to manage hypotensive patients, but the evidence to support its effectiveness is suspect). Supine positioning refers to lying on one’s back, face upward, whereas dorsal recumbent refers to lying on the back with knees bent and feet flat.

695
Q

A pulse oximetry monitor measures which of the following?

A. pulse pressure
B. respiratory rate
C. oxygen saturation
D. oxygen flow rate

A

oxygen saturation

Rationale
A pulse oximetry monitor is a noninvasive measurement of the oxygen saturation of a patient’s arterial blood. Pulse pressure is the difference between the systolic and diastolic blood pressure, respiratory rate is measured by counting the patient’s breaths, and oxygen flow rate is the set amount of oxygen that a patient is receiving while wearing a nasal cannula or oxygen mask.

696
Q

The presence of which of the following is most likely to cause a false low reading on an oxygen saturation monitor?

A. jaundice
B. anaphylaxis
C. pink nail polish
D. artifact

A

pink nail polish

An oxygen saturation monitor is a device that measures the amount of saturated hemoglobin in the tissue capillaries by transmitting a beam of light through the tissue to a receiver. It may be used on either the earlobe or the fingertip. This is a noninvasive method of measuring the saturated hemoglobin, a useful screening tool for determining basic respiratory function. The presence of nail polish may affect the light sensor reading within the probe. To correct for this issue, place the pulse oximeter on a peripheral finger that is free of nail polish. Jaundice is a medical condition with yellowing of the skin or whites of the eyes resulting from an excess of bilirubin (typically caused by obstruction of the bile duct). Anaphylaxis is an acute allergic reaction to an antigen to which the body has become hypersensitive (this would not influence this oxygen saturation monitor). An artifact would likely cause a reading error (or show no number instead of a low reading as is listed in this scenario). Black or dark nail polish could also block the signal.

697
Q

Which of the following is likely to produce an inaccurate pulse oximetry reading?

A. tachypnea
B. a wrist tattoo
C. nail polish
D. bradycardia

A

nail polish

Pulse oximetry is a method of evaluating oxygen saturation of hemoglobin and pulse rate. The pulse oximeter utilizes a small probe that is put on the fingertip or earlobe. A light signal passes through the tissue to a photo detector. Nail polish will interfere with the light that passes through the tissue, and will lead to a false low measure of the oxygenated hemoglobin (if the polish is dark, it could fully block the signal). This is a noninvasive method of measuring the saturated hemoglobin, a useful screening tool for determining basic respiratory function. The presence of nail polish may affect the light sensor reading within the probe. To correct for this issue, place the pulse oximeter on a peripheral finger that is free of nail polish. Tachypnea (rapid breathing) and bradycardia (slow heart rate) would not hinder a pulse oximeter reading. Since the device is placed on the fingertip or ear lobe, a wrist tattoo would not cause an issue. However, a highly pigmented tattoo on a finger could impede the signal (so that finger would not be a good candidate for oximeter placement).

698
Q

Identifying 10 out of 14 color pages is considered within normal limits for which of the following visual acuity exams?

A. Ishihara
B. Jaeger
C. Snellen
D. Random Dot E

A

A. Ishihara

Color vision screening should be performed in a well-lit room, using the Ishihara screening book or cards. Color vision deficits are more prevalent in males. The Jaeger test measures how near or far you can read text based on the size of the typewritten words. The Snellen test uses letters to determine the size of type that a patient can read at a certain distance (this is the standard chart with the “E” at the top). A Random Dot E test generally determines depth and distance perception (a.k.a. stereo acuity).

699
Q

The medical assistant is performing a visual acuity test in the clinic using a Snellen eye chart. The patient should be positioned away from the eye chart at a distance of:

A. 25 feet.
B. 20 feet.
C. 10 feet.
D. 15 feet.

A

20 feet.

Average distance visual acuity is 20/20 vision, meaning the eye should see an object at 20ft. away. Ex. Having 20/40 vision means the patient must be at 20 feet to see what a person with normal vision can see at 40 feet.

700
Q

Which of the following charts should the medical assistant use to assess color blindness?

A. Ishihara
B. Snellen
C. Jaeger
D. Random Dot E

A

Ishihara

Color vision acuity is screened by administering the Ishihara test (booklet or cards). Snellen chart screens visual distance acuity. Jaeger system screens near vision acuity. Random Dot E test screens for visual depth and perception in small children (helps identify problems like strabismus and amblyopia)

701
Q

When performing visual acuity testing, which screening tool is necessary in checking distance acuity?

A. Snellen chart
B. Jaeger chart
C. Ishihara book
D. near vision card

A

Snellen chart

Designed for vision testing, the Snellen test checks for distance visual acuity. Represented as a fraction, 20/20 is considered normal visual acuity. The test would be performed at a distance of 20 feet away from chart. To evaluate near vision, the eye doctor may use a small hand-held card called a Jaeger eye chart. The Ishihara test is used to determine color blindness by means of a series of cards each having colored dots that form one pattern to the normal eye and a different pattern to the eye that is color-blind.

702
Q

Snellen visual acuity screening should be performed:

A. with the chart placed below eye level.
B. at a distance of 20 feet from the chart.
C. with the patient holding the chart at a distance of 14-16 inches.
D. with the patient seated at a table

A

B. at a distance of 20 feet from the chart.

Developed by Dutch eye doctor Hermann Snellen in the 1860s, there are many variations of the Snellen eye chart. In general, the charts show 11 rows of capital letters. They are designed for vision testing at a distance of 20 feet away from the chart. The Snellen test checks for distance visual acuity. The test is performed by having the patient read letters on a chart from a distance and determining the smallest row of letters the patient can read. Being seated or having the chart placed below eye level does not effect the outcome of this test. It would not be used at 14-16 inches from the patient.

703
Q

Which of the following eye tests checks for distance visual acuity?

A. Ishihara
B. Jaeger
C. Snellen
D. random dot E

A

C. Snellen

The Snellen test checks for distance visual acuity. The test is performed by having the patient read letters on a chart from a distance and determining the smallest row of letters the patient can read. The Ishihara test checks for color blindness and the Jaeger test evaluates how well the patient sees close up (near vision). The random dot E test checks stereopsis, also referred to as depth perception. The test is performed by having the patient put on polarized glasses. The provider holds a card with an “E” on it. The patient is then asked to say what the object is on the card and from this the provider can determine if the patient has any problems with depth perception.

704
Q

The patient is not able to distinguish certain numbers on an Ishihara test. This indicates a problem with which of the following?

A. rods
B. cones
C. pupils
D. sclera

A

cones

The Ishihara test is used to determine color blindness by means of a series of cards each having colored dots that form one pattern to the normal eye and a different pattern to the eye that is color-blind. In the anatomy of the Eye; the cones are responsible for color vision, the rods are responsible for the black and white and night vision. Both the rods and cones are part of the inner layer of the eye. The pupil is the opening in the center of the iris through which light enters the eye. The sclera (from the Greek skleros, meaning hard), also known as the white of the eye, is the opaque, fibrous, protective, outer layer of the eye containing collagen and elastic fiber.

705
Q

Which of the following conditions may occur if a tourniquet is left in place on a patient’s extremity for longer than 60 seconds?

A

Venous stasis
A tourniquet left in place for longer than 60 seconds predisposes the formation of blood clots due to slow blood flow (a.k.a. venous stasis).

Petechiae are pinpoint spots on the skin that appear when the capillaries break and release blood.
Hemolytic anemia refers to a condition defined by red blood cell destruction, which leads to an overall reduction of healthy red blood cells left to circulate and deliver oxygen throughout the body.
Hemangioma is a term used to describe a condition in which blood vessels abnormally congregate in a place on the body, causing a non-cancerous tumor.

706
Q

A medical assistant draws a patient that is on anticoagulant therapy. Which of the following actions should the medical assistant take immediately post venipuncture?

A

Hold pressure over the site and call the nurse

707
Q

Which of the following is the reason for wiping off the first drop of blood from the patient’s finger with gauze when performing a capillary puncture?

A

The first drop of blood may contain traces of alcohol.

708
Q

The medical assistant is obtaining an infant’s respiratory rate. The correct procedure for performing this measurement is to count the respiratory rate for:

A

one full minute while observing the rise and fall of the abdomen.

709
Q

A patient whose treatment plan includes chemotherapy and radiation asked the medical assistant to provide information on alternative treatments. Which of the following actions should the medical assistant take?

A

Tell the patient to discuss alternative treatment methods with the physician.

710
Q

Which of the following laboratory specimens is acceptable for a patient to collect at home with proper education?

A

fecal specimen

711
Q

The rubber sleeve at the end of a venipuncture needle allows for

A

multiple tube collections.

712
Q

On the image locate the maxilla.

A. jaw
B. cervical spine
C. ischial spine
D. orbit

A
713
Q

Which of the following additives protects serum from interacting with red blood cells after a specimen has been centrifuged?

A. sulfosalicylic acid
B. gel separators
C. clot activators
D. anticoagulants

A

B. gel separators

Gel separators create a barrier between the serum and formed elements of the blood. Prolonged contact of serum with formed elements can lead to pre-analytical variations in certain tests (such as serum glucose levels). Tubes with clot activators, such as thrombin, actually expedite the clotting process. Anticoagulant tubes keep the blood from clotting, yielding plasma instead of serum. Sulfosalicylic acid is used in urine testing to precipitate proteins.

714
Q

Which of the following actions should the medical assistant take to make a vein more prominent when attempting to select a venipuncture site?

A. Firmly tap the arm several times and palpate with a non-gloved finger.
B. Apply a warm compress to the area for 5 minutes.
C. Leave the tourniquet in place and ask the patient to dangle the arm for one minute.
D. Apply firm pressure to the arm from the shoulder to the elbow.

A

Apply a warm compress to the area for 5 minutes.

The medical assistant should apply a warm compress to the area for 5 minutes. Warm moist heat promotes circulation and vasodilation and will help make the vein more visible. Tapping the arm or dangling the arm will not cause the vein to be as prominent as applying a warm compress. Applying firm pressure to the arm will occlude the blood flow and will not make the vein more prominent.

715
Q

The appropriate needle gauge to use for most venipuncture collections is:

A. 15.
B. 18.
C. 21.
D. 24.

A

C. 21

The 21 gauge needle is long enough and thin enough to access most veins and the internal diameter (bore size) is wide enough to permit blood collection with little concern about mechanical hemolysis when using evacuated tubes. Butterfly collection sets (wing sets) typically use needles of a higher gauge, and blood donation centers typically use needles of a lower gauge. Remember, the higher the gauge, the smaller the bore (opening).

716
Q

Referring to the image, the medical assistant will select which of the following sites to measure the heart rate when obtaining vital signs?

A. cephalic vein
B. radial artery
C. brachial artery
D. basilic vein

A

radial artery

The radial artery is most easily accessed and palpated (inside of the wrist just below the thumb) for measurement. The cephalic vein runs from the hand to the shoulder and is typically used for blood samples. The brachial artery is used when measuring blood pressure. The basilic vein runs along the forearm and is not used to measure heart rate.

717
Q

What are Schedule I Drugs

A

Most potential for abuse and dependence
No medicinal qualities

Heroin, LSD, Ecstasy, etc.

718
Q

What are Schedule II Drugs

A

High potential for abuse and dependence
Some medicinal qualities

Vicodin, Cocaine, Meth, Adderall

719
Q

What are Schedule III Drugs

A

Moderate potential for abuse/dependence
Acceptable medicinal qualities
Dr.’s prescription required.

Tylenol w/ Codeine, Ketamine, Steroids, Testosterone

720
Q

What are Schedule IV Drugs

A

Low potential for abuse and dependence
Acceptable medicinal qualities
Prescription required-fewer refill regulations

Xanax, Valium, Ambien

721
Q

What are Schedule V Drugs

A

Lowest potential for abuse/dependence
Acceptable medicinal qualities
Prescription required-fewer refill regulations

Robitussin AC, Lyrica,

722
Q

What are Schedule V Drugs

A

Lowest potential for abuse/dependence
Acceptable medicinal qualities
Prescription required-fewes refill regulations

Robitussin AC, Lyrica,