Integrated Care, Rainey et al. 2017 Flashcards

1
Q

Chapter 1: Elements of Effective Design and Implementation

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With effective implementation there is an urgency to do it correctly and to group practice implementation in the research on effectiveness

Incorporating research on implementation is critical to the long-term success of current health care reforms efforts such as patient-care medical homes (PCMHs), accountable care organizations (ACOs), and other developing approaches to healthcare system transformation

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2
Q

Collaborative Care Model (CoCM)

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Collaborative Care Model (CoCM) as an effective method of integrating primary care and behavioral health
CoCM follows a systematic approach of measurement based care and intervention for patients not improving as expected

It follows a population-guided approach that tracks all patients in the defined group in a data management tool call registry, allowing accountability to the system for outcomes for a designated subset.

This approach allows an extension of limited psychiatric expertise to larger populations in need

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3
Q

Primary Care Behavioral Health or Behavioral Health Consultant Model (PCBH)

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Primary Care Behavioral Health or Behavioral Health Consultant Model (PCBH) approach to a integrated care places a behavioral health consultant on the primary care team to provide immediate intervention for acute life stressors, crisis, mh and su disorders, and stress related physical symptoms and ineffective patterns of health care utilization and to provide higher level of specialty behavior.
It doesn’t really measure, but has BH provider extender

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4
Q
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Blended Model an ideal approach might be to use a “blended method that combines the PCBH model and CoCM.

The model is appropriate when there are enough behavioral health resources to address patients with episodic stressors in an immediate fashion, as well as subset of this population

It incorporates components of PCBH model for addressing issues such as acute stressors, and it includes elements of CoCM, when a defined diagnosis such as depression or anxiety will be treated and tracked until outcomes are reached.

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5
Q

research

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While implementation research continues, the goal is to use existing knowledge to develop an effective system of care.

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6
Q

CoCM

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The CoCM was conceptualized by Wayne Katon M.D. at the University of Washington, and over time has evolved into a model with an extensive evidence base.
There have been over 80 randomized controlled trials have been conducted using the structure of the IMPACT model

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7
Q

Core principles of effective collaborative care

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Core principles of effective collaborative care: TEMPA
Team based and patient centered
Evidence based
Measurement based
Population based
Accountable

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8
Q

Measurement-based care (MBC)

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Measurement-based care (MBC) is defined as the systematic use of validated measurement tools to adjust treatment to reach desired outcomes
Studies have found that MBC dramatically improved both treatment response, time to response, and improvement in rates of remission

Effective approaches have also included frequent administration of the measurement tools and timely feedback of results of the founder
Ineffective approaches include one time screening, infrequent assessment, and giving the results to providers outside the current clinical situation

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9
Q

Stepped Care Approach

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Stepped Care Approach- is based on the notions
that different people need different levels of care for the same problem.
Monitoring outcomes helps determine the right level
Moving along the stepped care continuum from lower to higher levels can improve outcomes and contain costs
Subsyndromal symptoms and progressing up the stepped care ladder

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10
Q

Organizational leadership and culture change

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Healthcare leaders are facing unprecedented change in the way that care is delivered, the goals of the delivery system, and the role of leaders in leading these changes

unlike other traditional clinical program additions, collaborative care Alters historical and professional identities and well established and purposeful program boundaries

because of immense pressure and day-to-day operational challenges that require leadership attention, the time and attention needed for culture change are all too frequently viewed as of secondary importance

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11
Q

culture change

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organizations often Overlook the culture change required to create a fully collaborative care team with a new model of care

the merging of two distinct and Silo cultures—- Behavioral Health and Primary Care— is complex in a necessary component for building a successful model

most providers are not trained in team-based care and thus do not have the attitude or skills to naturally team

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12
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Collective values

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Collective values across an organization and team providers are required for integrated models to be successful and sustainable

values-based leadership is the relational form of leadership that focuses on influencing Behavior through values

creating a vision is a way to operationalize core values for followers
the value is what drives the behavior
the vision is the picture or story that provides the path for change

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13
Q

A core principle of the Collaborative Care Model (CoCM)

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A core principle of the Collaborative Care Model (CoCM) is that treatment occurs through patient-centered team-based care
The collaboration between team members and patients is at the heart of the model and central to the broader mission of achieving improved team outcomes, improved quality of experiences, reduced costs, and ultimately population health

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14
Q

National policy

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National policy, practice innovation and the desire to contain costs are driving renewed emphasis on health care teams and subsequently a dismantling of hierarchical structures and singular provider practice.

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15
Q

Development of a team

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Development of a team entails a shift from individual practice that may be coordinated or in concert with other providers to an authentic team-based approach at each phase of the treatment process
Group norms consist of the formal (clearly articulated) and informal rules (unconscious and unspoken but known) of the team.

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16
Q

more team development

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An integrated health care team has been defined as “the care that results from a practice of primary care and behavioral health clinicians, working together with patients and families, using a systematic and cost-effective approach to provide patient-centered care for a defined population.”

Psychological safety is a component of team culture that allows for taking interpersonal risk because there is an absence of judgment or shame when individuals share ideas; psychological safety has also been found to support learning in organizations.

For collaborative care, the same early emphasis and focus on team development is required by leaders, including nudging providers to embrace an identity shift and sacrifice some of the trained and long-ingrained patterns of individual practice

17
Q

whos on the team?

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collaborative care teams are made up of medical providers ( physicians, nurse practitioners, and physician assistants), BHPs (usually licensed clinical social workers or doctoral-level psychologists), nurses and medical assistants
Consideration of each individual’s personality traits is a vital factor
Because member traits impact teaming, carefully selecting and hiring the right people is important.
Not all providers thrive in integrated models

A team champion or champions- champions can be PCPs or other members of the team (BHPs are often champions, and psychiatric consultants play a role here as well)
Champions are passionate about the model about the team-based care and often hold the team accountable to the core principles

18
Q

effective teams is communication

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Each type of communication may be supported by specific tools, such as the following:
1. Clinical case review
2. Day-today clinical and operational communication
3. Team process communication
Teams of create their own supported tools for communication, such as scripted huddle or case presentation, as standing agenda for team meeting that sets an expectation of team process review, and a leveraging of technology in a way that is best suited for the team

A well known tool for teaching team members shared clinical presentation skills is the Situation Background, Assessment, and Recommendation (SBAR) technique, which is a standardized way to present patient information quickly

Review of communication and other team processes can enhance team effectiveness and ultimately patient outcomes

19
Q

The huddle

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The huddle is a brief meeting, general 10 to 15 minutes, with some teams using 30 minutes

The effective models have a few key similarities:
1. They are targeted and have a standing agenda
2. They occur daily
3. The entire team attends ( this is truly essential), including the BHP
4. There is a commitment to the huddle from the team and organization
5. Problems in the huddle are amended to make the meeting valued
6. Huddlers are included within the standard schedule for the day (often the first appointment slot)
***Huddles are not team meetings, nor do they replace the need for team meetings

20
Q

BHP essentials

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The BHP plays a unique role on the team by bringing behavioral health skills and interventions into the exam room and to the patient

In the primary care setting, the BHP usually is licensed clinical master’s or doctoral-level professional counselor or marriage and family therapist.

The term Behavioral Health provider and Behavioral Health consultant as well as Behavioral Health case manager can be used interchangeably; they frequently refer to a team member performing the same functions( Behavioral Health consultant is typically used in the primary care behavioral health model)

21
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PCP role

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although many pcp’s are comfortable prescribing medications for first and sometimes second line treatment of common disorders, such as depression and anxiety, there are significantly fewer who feel that they possess sufficient training to advance to more extensive augmentation and medical switching regimen, let alone prescribe treatment for severe or persistent mental illness

22
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A registry

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a registry is a current list of patients who meet one or more inclusion criteria and comprise a population of concern or focus

A registry is sometimes called ”exception reports” By displaying only those patients who are currently due for an intervention, staff can focus on recommended interventions

A registry is an indispensable tool for tracking and managing care delivery for an entire group

23
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