INT2: Four - Strategic Awareness

Question 1

What are the key opportunities for Deloitte in digital regulation?

Answer 1

1. Shaping the AI Audit and Assurance market
   — The market is still forming norms and standards of ‘what good looks like’
   — DRCF is crying out to see how a strong third-party assurance market can empower businesses to comply with sectoral regulators’ remits
   — This is a pro-growth move, complementary to regulatory priorities
   — Developing methods and frameworks for AI assurance would be highly valuable, and build Deloitte’s relationships with prospective clients
2. Build upon Deloitte’s Workforce Tx Offering
   — See EU example of AI Literary compliance obligations
   — How can Deloitte support culture change in regulated organisations?
   — Build employees’ understanding of how to deploy AI in accordance with principles-based frameworks
   — Another good way to become a trusted delivery partner for AI transformation
   — Builds upon Deloitte’s Trustworthy AI framework
3. Series of PoCs for RegTech tools: AI RegTech Innovation Sandbox
   — See ROOST (Robust Open Online Safety Tools)
   — See Aura AI app delivering safety insights on children’s tech usage
   — How can tech promote compliance?
   — One idea would be focusing on cross-sectoral priorities: Fraud and Fake Reviews are a high volume stated priority for FCA, CMA and Ofcom. Tools could tackle this.

Question 2

What are the biggest challenges services face around digital regulation?

Answer 2

Challenge 1: fractured intl policy landscape —> horizon scan

Challenge 2: planning compliance with new requirements/obligations —> project planning, clear governance structures

Challenge 3: unprecedented change to the way tech firms operate —> culture change needed

Challenge 4: lack of clarity regarding standards e.g., for audit/assurance —> contribute to policy debate/discourse on behalf of industry

Challenge 5: public scrutiny -> proactive approach required

Question 3

What BD would you focus on?

Answer 3

1. Building existing client accounts
   — Delivering to a high standard
   — Building trust
   — Persuading and influencing senior decision-makers
   — Finding opportunities to expand offering to clients
   — Strengthen personal relationships
2. Pitch services to prospective clients
   — Draw upon previous bids and sales experiences
   — Creating structured proposals and pitches
3. Networking to identify new leads
   — LinkedIn
   — Events: — Promoting discussion: e.g., showcase day for Deloitte RegTech Innovation (Sandbox), testing Proofs of Concept, inviting demos from startups and inviting clients to test/explore
   — Conferences
   — Sharing/publishing thought leadership materials
   — Building a personal brand in the T&S sector

Question 4

How would you contribute to Deloitte’s culture?

Answer 4

1. Leading faith inclusion initiatives
   — Charity fundraisers
   — Promoting discussion
   — External speakers
   — Building partnerships with external supporters
2. Supporting workplace socials for the ERC team
   — Team Day (Edinburgh) is a great example
   — LECP team building day is another great example
3. Contributing to Deloitte’s culture of promoting L&D
   — Teach-ins/lunch and learns on my areas of expertise
   — Mentoring/coaching junior colleagues