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int mg Flashcards

1
Q

Subcontracting or contracting out of activities to external organizations that had previously been performed by the firm is called:
a. Insourcing;
b. Homesourcing;
c. Offshoring;
d. Outsourcing.

A

d. Outsourcing.

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2
Q

The process by which companies undertake some activities at offshore locations instead of in their countries of origin is:
a. Offshoring;
b. Homesourcing;
c. Insourcing;
d. Outsourcing.

A

a. Offshoring;

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3
Q

Which two countries led the effort to mobilize public and private support for Greece in 2010?
a. France and Romania;
b. Spain and Germany;
c. Spain and France;
d. France and Germany.

A

d. France and Germany.

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4
Q

Embedded learning technology will allow thinking to occur in machines.
a. True;
b. False.

A

b. False.

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5
Q

… can be a difficult problem for many international managers, who often come from advanced economies and believe that their state-of-the-art knowledge is more than adequate to handle the challenges of doing business in less developed countries.
a. Parochialism;
b. Symbolism;
c. Nationalism;
d. Simplification.

A

a. Parochialism;

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6
Q

A company with a geocentric predisposition tries to integrate a global systems approach to decision making.
a. True;
b. False.

A

a. True;

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7
Q

The benefits or advantages of culturally diverse groups include the following except:
a. Improved decision-making;
b. Enhanced creativity;
c. Glass-ceiling protection;
d. Increased effectiveness of organization performance.

A

c. Glass-ceiling protection;

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8
Q

… culture is characterized by a strong emphasis on the hierarchy and orientation to the person.
a. Eiffel Tower;
b. Guided missile;
c. Family;
d. Incubator.

A

a. Eiffel Tower;

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9
Q

… culture is a project-oriented culture.
a. Guided missile;
b. Family;
c. Eiffel Tower;
d. Incubator.

A

a. Guided missile;

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10
Q

Communication is the process of transferring meanings from sender to receiver.
a. False;
b. True.

A

b. True.

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11
Q

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.
a. False;
b. True.

A

b. True.

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12
Q

The three degrees of communication quantity are:
a. Succinct, affective and precise;
b. Elaborate, exacting and succinct;
c. Coarse, precise and elaborate;
d. Precise, imprecise and elaborate.

A

b. Elaborate, exacting and succinct;

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12
Q

One of the main objectives in developing the structure for joint ventures is to help the partners address and effectively meld their different values and organizational preferences.
a. True;
b. False.

A

a. True;

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13
Q

Due to the risk of hacking, it is rare for MNCs to give their strategic partners direct access to their computer systems.
a. True;
b. False.

A

a. True;

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13
Q

An overseas operation that is totally owned and controlled by an MNC is a wholly owned subsidiary.
a. False;
b. True.

A

b. True.

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14
Q

Specialization is the use of defined structures and systems in decision-making, communicating and controlling.
a. False;
b. True.

A

a. False;

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14
Q

In the two-factor motivation theory, the job content factors which include achievement, recognition, responsibility, advancement, and the work itself are referred to as:
a. Motivators;
b. Reward factors;
c. Hygiene factors;
d. Inducement factors.

A

a. Motivators;

15
Q

A quality control circle is a group of workers who meet on a regular basis to discuss ways of improving the quality of work.
a. True;
b. False.

A

a. True;

15
Q

Decisions that are heavily economic in orientation concentrate on such aspects as return on investment (ROI) for overseas operations.
a. True;
b. False.

A

a. True;

16
Q

As a TQM (Total Quality Management) technique, rewards and recognition tend to be effective universally.
a. False;
b. True.

A

b. True.

17
Q

The ultimate objective of the EU is to eliminate all trade barriers among member countries.
a. True;
b. False.

A

a. True;

18
Q

… consists of a job’s content, the methods that are used on the job, and the way in which the job relates to others in the organization.
a. Task portofolio;
b. Job composition;
c. Job design.

A

c. Job design.

19
Q

The creation of a digital framework:
a. Made the microprocessor obsolete;
b. Required satellites for all forms of communication;
c. Made business communication vastly more expensive;
d. Allowed high-power computer performance at low cost.

A

d. Allowed high-power computer performance at low cost.

20
Q

Emerging information technology has made work:
a. More tedious;
b. More portable;
c. More risky;
d. More complicated.

A

b. More portable;

21
Q

Technology does not have the potential to displace employees holding positions traditionally reserved for human thinking.
a. False;
b. True.

A

a. False;

22
Q

In a business context, individualism is synonymous with:
a. Socialism;
b. Capitalism;
c. Collectivism;
d. Totalitarianism.

A

b. Capitalism;

22
Q

In regard to the cultural dimension, “What is the person’s relationship to other people?” the dominant characteristic for American managers is:
a. Individualist;
b. Collectivist;
c. Hierarchic;
d. Communal.

A

a. Individualist;

23
Q

Which of the following correctly matches a firm’s predisposition with its strategy?
a. Polycentric-national responsiveness;
b. Regiocentric-global integration;
c. Geocentric-regional integration and national responsiveness;
d. Ethnocentric-global integration and national responsiveness.

A

d. Ethnocentric-global integration and national responsiveness.

24
Q

Organizational culture is complex and cannot be defined as a set of norms regulating the behavior of the employees of a firm.
a. True;
b. False.

A

a. True;

24
Q

From culture to culture, nonverbal gestures are universal, that is, they mean the same thing.
a. True;
b. False.

A

b. False.

25
Q

Managers should concentrate on “building common ground—essentially, shared knowledge—across locations, so that employees working offshore can anticipate the actions and decisions of their onshore counterparts without the need for extensive discussion.”
a. True;
b. False.

A

a. True;

25
Q

Guided missile organizational cultures generally are made up of cooperative project teams.
a. False.
b. True;

A

b. True;

26
Q

… is the information that surrounds a communication and helps convey the message.
a. Context;
b. Circumstance;
c. Stipulation;
d. Contingency.

A

a. Context;

27
Q

An advantage of the global functional division structure is that only the CEO can be held accountable for the profits.
a. False;
b. True.

A

a. False;

28
Q

Pressure by local foreign government for continued growth of international sales encourage on-site:
a. Supply and distribution operations;
b. Maintenance;
c. Safety operations;
d. Manufacturing operations.

A

d. Manufacturing operations.

29
Q

The equity joint venture:
a. Organizes worldwide operations based primarily on function and
secondarily on product;
b. Is characterized by one group merely providing a service for another;
c. Involves a financial investment by the MNC in a business enterprise
with a local partner;
d. Provides the most benefits when the need for product specification or
differentiation is high.

A

c. Involves a financial investment by the MNC in a business enterprise
with a local partner;

30
Q

ISO 9000 certification is becoming a necessary prerequisite to doing business in the EU.
a. False;
b. True.

A

b. True.

31
Q

The process of giving individuals and teams the resources, information, and authority they need to develop ideas and effectively implement them is referred to as reengineering.
a. True;
b. False.

A

b. False.

32
Q

The theory that focuses on how individuals go about setting goals and responding to them and the overall impact of this process on motivation is:
a. Equity theory;
b. Expectancy theory;
c. Motivation theory;
d. Goal-setting theory.

A

d. Goal-setting theory.

33
Q

… is a psychological process through which unsatisfied wants or needs lead to drives that are aimed at goals or incentives.
a. Ability;
b. Motivation;
c. Inducement.

A

b. Motivation;

INT_MG (2 decks)

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