Innovation, Performance Excellence and Change Management - Course Notes

Question 1

What is a project?

Answer 1

• Defined start and end
• One off event (including a plan)
• Resources are specifically allocated
• No benefit until completion
• Cut across organisational and functional lines
• A project may include non routine/specialist work

Question 2

What is a PID?

Answer 2

Project Initiation Document

Question 3

Explain a PID

Answer 3

• Defines the project
• Records the project justification and objectives
• Sets out the expenditure and time table budgets
• Documents the organisation and responsibilities of the team
• Outlines the quality control standard being used

Question 4

If asked to explain the features of a project and distinguish it from routine work, what do you do?

Answer 4

Explain what a project is

Question 5

What is a business case?

Answer 5

Key document which is initially used to secure funding for a project, then revisited and revised during the life

Question 6

Generally, what do business cases contain?

Answer 6

1. Intro
2. Executive summary
3. Description of current situation
4. Options considered
5. Analysis of benefits and costs
6. Investment appraisal
7. Impact assessment
8. Risk assessment
9. Recommendation
10. Appendices

Question 7

What are the types of task you could be asked for under innovation, performance excellence and change management?

Answer 7

1. Analyse structure of a business
2. Analyse benefits or possible impacts of a disruptive technology
3. Recommendation about how changes should be planned or managed
4. Assess recommendation strategies
5. Identify/explain why strategic planning is poor/good
6. Recommend changes to processes
7. Advice on feasibility of options
8. Recommend how a project should be managed