INNOVATION Flashcards
Value of diversity in teams
- Higher variation in value of outcome
- On average there is a negative relationship between team diversity and
innovation - Diverse teams generate more breakthrough innovations
Disruptive innovation
Groundbreaking that creates new markets, eventually displacing established market leaders.
Sustaining innovation
Incremental improvements or advancements made to existing products
Disruptive innovation (Clay Christensen)
- Disruptive innovations begin either in a low-market foothold or a new-market foothold (ONLY)
- Existing customers ignore them as not aimed at them
Types of innovation for companies and startups
Startups: Disruptive (radical)
Established companies: Sustaining (incremental)
5 steps of design thinking
- Empathize
- Define
- Ideate
- Prototype
- Test
Who to hire for innovative teams
T-shaped people: they have deep knowledge in one area and some knowledge in others (IDEO)
IDEO process rules
- Enlightened trial and error
- 3Rs of prototyping
- Fail often succeed sooner
- If picture worth 1k words, prototype 10k
3Rs of prototyping (IDEO)
develop a ROUGH model, RAPIDLY, and at the RIGHT price
Design thinking
More about doing that thinking. Bias toward doing and making over
thinking and meeting.
Importance of empathy
Gives ability to understand the consumer and its potential problems
Customer feedback
- Key in design thinking
- Time between iterations used to act on feedback
STP
Segmentation
Targeting
Positioning
How to find root of problem
5 Whys
Divergent Thinking
- Defer judgement
- Go for quantity
- Make connections
- Seek novelty