Innovation

Question 1

Types of Innovation

Answer 1

1. Product/Technology Innovation
2. Process Innovation
3. Service Innovation

Question 2

Dimension of Innovation

Answer 2

1. Incremental Innovation
   enhance existing practices
2. Radical Innovation
   fundamental changes

Question 3

Stage Gate System Process

Answer 3

Stage 1: Scoping
Stage 2: Build Business Case
Stage 3: Development
Stage 4: Testing & Validation
Stage 5: Post Launch Review

Question 4

Technology-Push Innovation Process

Answer 4

Basic Science -> Marketing -> Development -> Manufacturing -> Sales

Step 1: Focus on technical issues & problems
Step 2: trigger search
Step 3: develop solution

Question 5

Market-Pull Innovation Process

Answer 5

Market need -> Development -> Manufacturing -> Sales

Step 1: external market needs trigger search
Step 2: analyse potential solution
Step 3: innovative offering

Question 6

Push-Pull Innovation Process

Answer 6

Mixture of both processes

Question 7

Product vs Service Innovation Process

Answer 7

Pre-Study
Concept study
Development
Final development
Industrialization
Deployment
Follow-Up

Question 8

Drivers for logistics innovation

Answer 8

1. New technology
2. Knowledge
3. Relationship network
4. Customer needs

Question 9

Barriers of Innovation

Answer 9

• Lack of clear definition of Innovation
• Ineffective knowledge transfer
• Lack of effective research
• Difficulty of testing concepts
• Inability to protect innovations

Question 10

Classification for Innovations by LSP

Answer 10

Part 1: Customer related innovation
Internal Innovation
Part 2: single customer relationship
Multi customer related
Part 3: in ongoing relationship
At beginning of relationship
Part 4: proactive Innovation
Reactive Innovation
Part 5: proactive Performance
Proactive cost improvement

Question 11

Logistics Innovation Process

Answer 11

1. Setting the stage
2. Customer gathering activities
3. Negotiating, clarifying & activities
4. Inter-Organisation learning
5. Logistic Innovation

Question 12

Innovation Activities

Answer 12

1. Internal research & development
2. External research & development
3. Investment in infrastructure
4. Acquisition of Knowledge
5. Training & further education