inglese Flashcards

1
Q

What is the definition of ‘marketing’?

A

Marketing is the process of promoting, selling, and distributing a product or service.

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2
Q

True or False: Communication is only verbal.

A

False

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3
Q

Fill in the blank: The 4 Ps of marketing are Product, Price, Place, and ____.

A

Promotion

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4
Q

What is a target audience?

A

A target audience is a specific group of consumers identified as the intended recipients of a marketing message.

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5
Q

What does SEO stand for?

A

Search Engine Optimization

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6
Q

Which of the following is NOT a form of communication? A) Email B) Telepathy C) Face-to-Face

A

B) Telepathy

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7
Q

What is the primary goal of advertising?

A

To persuade potential customers to purchase a product or service.

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8
Q

True or False: Branding is important for creating customer loyalty.

A

True

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9
Q

What is a marketing strategy?

A

A marketing strategy is a plan that outlines how a business will reach its target audience and achieve its marketing goals.

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10
Q

Fill in the blank: A _____ is a visual representation of a product’s features and benefits.

A

brochure

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11
Q

What does ‘B2B’ stand for?

A

Business to Business

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12
Q

Which of the following is an example of non-verbal communication? A) A handshake B) A text message C) A phone call

A

A) A handshake

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13
Q

What is the purpose of market research?

A

To gather information about consumers’ needs, preferences, and behaviors.

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14
Q

True or False: Social media is an effective tool for marketing.

A

True

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15
Q

What is a call to action (CTA)?

A

A call to action is a prompt that encourages the audience to take a specific action, such as making a purchase or signing up for a newsletter.

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16
Q

Fill in the blank: The _____ is the amount of money a customer pays for a product or service.

A

price

17
Q

What is the difference between qualitative and quantitative research?

A

Qualitative research focuses on understanding opinions and motivations, while quantitative research deals with numerical data and statistics.

18
Q

True or False: A unique selling proposition (USP) differentiates a product from its competitors.

A

True

19
Q

What does ‘CRM’ stand for?

A

Customer Relationship Management

20
Q

Which of the following is a digital marketing channel? A) Radio B) Television C) Email

A

C) Email

21
Q

What is a marketing funnel?

A

A marketing funnel is a model that illustrates the customer journey from awareness to purchase.

22
Q

Fill in the blank: _____ marketing involves creating content that attracts and engages the target audience.

A

Content

23
Q

What is the role of public relations (PR) in marketing?

A

PR manages the public image of a company and builds relationships with the media and the public.

24
Q

True or False: A tagline is a short, memorable phrase that summarizes a brand’s essence.

A

True

25
Q

What does ‘KPIs’ stand for in marketing?

A

Key Performance Indicators

26
Q

Which of the following is a common method for measuring customer satisfaction? A) Surveys B) Social media posts C) Sales figures

A

A) Surveys

27
Q

What is an influencer in marketing?

A

An influencer is a person with the power to affect the purchasing decisions of others due to their authority, knowledge, or relationship with their audience.