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Information Systems Audit > Infrastructure > Flashcards

Infrastructure Flashcards

1
Q

Which area of a centrally managed IS structure deals with the design, development and production of applications?

A

Applications & System Development

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2
Q

The ……………….. forms the main link between the IS function and the board.

A

Chief Information Officer (CIO)

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3
Q

It is useful for I.S. to report to executive management because…?

A

…it aligns the I.S. function with organisational needs.

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4
Q

What are the five major areas of a centrally managed I.S. function?

A
  1. Applications/systems development
  2. Operations
  3. Technical Support
  4. Database Management
  5. Network and Systems Management
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5
Q

… is composed largely of specialists in systems development and analysis.

A

Application/systems development

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6
Q

Development and production environments should be … separated

A

Logically

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7
Q

Separation of production and development environments ensures s… and functionality.

A

Scalability

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8
Q

Separation of development and production ensures scalability and f…

A

Functionality

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9
Q

Before moving from development to production, t… should be required.

A

Testing

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10
Q

U.A.T. stands for…?

A

User Acceptance Testing

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11
Q

Migration of software and upgrades should be managed by a formal…

A

Change management process

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12
Q

Developers should not normally be allowed to work on…

A

Production programs

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13
Q

When a single individual performs work in both development and production, he should have separate…

A

Sign-ons

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14
Q

In a centrally managed system, the operations department o… and m… computer equipment and services…

A

Operate and maintain

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15
Q

In a centrally managed I.S. function, the operations department run the entire p… cycle.

A

Production

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16
Q

In a centrally managed I.S. function, operations plan and perform d… c… u…

A

Data centre upgrades

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17
Q

What are the main responsibilities of the operations department in a centrally managed system?

A
  1. Operating and maintaining computer equipment/services
  2. Running entire production cycle
  3. Plan and perform data centre upgrades
  4. Manage resources for business production workloads
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18
Q

In a centrally managed I.S. system, operations manage r… needed for business production workloads

A

Resources

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19
Q

In a centrally managed I.S. function, m… l… c… control and maintain storage and movement of removable media.

A

Media library controls

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20
Q

A main risk for media library controls is that information is not … … and cannot be found.

A

Stored appropriately

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21
Q

A main risk for media library controls is that information is not stored to r… r…

A

Regulatory requirements

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22
Q

A main risk for media library controls is that media is u… due to poor management

A

Unusable

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23
Q

A main risk for media library controls is that there is inadequate b… or c… planning

A

Backup or contingency

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24
Q

What are the main risks facing media library controls?

A
  1. Information not stored properly and cannot be found
  2. Information not stored to regulatory requirements
  3. Media unusable due to poor management
  4. Inadequate backup or contingency planning
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25
Q

What are the six main components of the I.S. operations area?

A
  1. Operations proper
  2. Media library controls
  3. Production control
  4. Input/output control
  5. Workstation/LAN admin
  6. Helpdesk
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26
Q

In a centrally managed I.S. function, operations manage resources required for b… p… w…

A

Business production workloads

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27
Q

In a centrally managed system, Production Control s… jobs and I.S. resources

A

Schedules

28
Q

In a centrally managed I.S. system, Production Control schedules j… and I.S. resources.

A

Jobs

29
Q

In a centrally managed I.S. system, Production control maintains d…

A

Documentation

30
Q

In a centrally managed I.S. system, Production Control controls movement of apps from t… to p… l…

A

Test to production libraries

31
Q

What are the main responsibilities of Production Control?

A
  1. Controlling movement of apps from test to production libraries
  2. Maintaining documentation
  3. Scheduling jobs and I.S. resources
32
Q

A main risk to Production Control is that new equipment or software is not correctly d…

A

Deployed

33
Q

A main risk to Production Control is that c… r… are not used effectively

A

Computing Resources

34
Q

A main risk to Production Control is that lack of a… leads to operator error

A

Automation

35
Q

Failing to b… for upgrades is a main risk of Production Control

A

Budget

36
Q

What are the main risks to Production Control?

A
  1. New equipment/software not correctly deployed
  2. Failure to budget for upgrades
  3. Ineffective use of computing resources
  4. Lack of automation leading to computer errors
37
Q

Input/output control is a part of the o… component of a centrally managed I.S. function

A

Operations

38
Q

Input/output control is responsible for managing links between the … and the …

A

End user and back-end data

39
Q

Input/output control is responsible for ensuring a… and c… of data during movement

A

Accuracy and completeness

40
Q

Input/output control is responsible for managing schedules where b… p… is used

A

Batch processing

41
Q

A main risk to input/output control is that r… are delivered in an untimely manner

A

Reports

42
Q

What are the main responsibilities of input/output control?

A
  1. Managing links between the end-user and back-end data
  2. Ensuring accuracy and completeness of data during movements
  3. Managing schedules where batch processing is used
43
Q

A main risk for input/output control is that reports are received by … …

A

Unauthorised recipients

44
Q

A main risk for input/output control is that a… and c… of data is not maintained

A

Accuracy and completeness

45
Q

A main risk for input/output control is that data for b… s… is not received in time

A

Batch systems

46
Q

What are the main risks for input/output control?

A
  1. Reports are delivered in an untimely manner
  2. Reports are received by unauthorised recipients
  3. Accuracy and completeness of data is not maintained
  4. Data for batch systems is not received in time
47
Q

LAN stands for…?

A

Local Area Network

48
Q

Workstation/LAN admin is part of the o… component of a centrally managed I.S. function.

A

Operations

49
Q

Workstation/LAN admin is responsible for ensuring users have … (4)

A

Access to the system

50
Q

Workstation/LAN admin is responsible for controlling b… and r… processes

A

Backup and recovery processes

51
Q

Workstation/LAN admin is responsible for establishing appropriate p… m…

A

Password management

52
Q

Workstation/LAN admin is responsible for assisting in the a… and d… of hardware and software

A

Acquisition and deployment

53
Q

What are the main responsibilities of Workstation/LAN admin?

A
  1. Ensuring access
  2. Controlling backup and recovery processes
  3. Assisting in acquisition and deployment of hardware and software
  4. Establishing appropriate password management
54
Q

A main risk to Workstation/LAN admin is that n… are poorly set up

A

Networks

55
Q

A main risk to Workstation/LAN admin is that p… m… is poor

A

Password management

56
Q

A main risk to Workstation/LAN admin is that there are configuration issues where workstations and LANs fail to

A

Interoperate

57
Q

In a centrally managed I.S. function, what are the main risks to Workstation/LAN admin?

A
  1. Networks set up poorly
  2. Poor password management
  3. Configuration issues where workstations and LANs fail to interoperate
58
Q

In a centrally managed I.S. function, what is the main responsibility of the help desk?

A

To assist users with problems

59
Q

Of how many layers is a typical help desk function constructed?

A

Three

60
Q

In a typical help desk function, the second layer usually consists of more t… q… staff

A

Technically qualified

61
Q

In a typical help desk system, the third layer is usually staffed by s… e…

A

System experts

62
Q

In a typical help desk system, the third line of defense may be provided by the v…

A

Vendor

63
Q

A main risk to the help desk is that the staff are completely …….

A

Unable to solve the problem

64
Q

A main risk to the help desk is that staff are unable to correct the problem properly and…..

A

The error recurs

65
Q

What are the main risks to the help desk function?

A
  1. Staff are completely unable to solve the problem

2. Staff do not properly fix problem and it recurs

66
Q

What does WAN stand for?

A

Wide Area Network

67
Q

How may a LAN be connected?

A

Cable, infrared or wireless

Information Systems Audit (8 decks)

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