Information Technology

Question 1

Which of the following is not a type of customer relationship management (CRM) technology?

A) On-premises CRM systems
B) Closed-source CRM systems
C) Cloud-based CRM systems
D) Open-source CRM systems

Answer 1

B. Closed-source CRM Systems

Question 2

5 Core Risk Principles

Answer 2

Security, Availability, Confidentiality, Processing Integrity, & Privacy

Question 3

2 Types of Information Security controls

Answer 3

Logical & physical access controls

Question 4

6 General IT Control Categories

Answer 4

Preventive, Detective, Corrective, Feedback, General, Application (input, output & processing)

Question 5

Confidentiality, Privacy, availability, processing integrity & security

Answer 5

5 Trust Services criteria (CPAPS)

Question 6

An intuitive graphical language that unlocks the DNA of a corporation using a system of diagrams based on five W’s (Who, What, Which, Where, and When)

Answer 6

XBML

Question 7

What are the 3 main goals of input controls?

Answer 7

Validity, Completeness, and Accuracy

Question 8

Electronic audit trails, run-to-run controls & internal labels are what category of IT controls?

Answer 8

Processing Controls

Question 9

Spooling, aborted print jobs & distribution logs are what type of IT control?

Answer 9

Output Controls

Question 10

Two types of information security controls are what?

Answer 10

Logical and Physical Controls

Question 11

Database design, operation and security are functions of who?

Answer 11

Database Administrator

Question 12

Routines that utilize the computer to check the validity and accuracy of transaction data during input are called:

Answer 12

Edit programs