Information, technologies and systems for organisational performance Flashcards
What are the data?
facts or figures in a raw, unprocessed format
What is information?
data that has been processed in such a way that it has a meaning to the person who receives it.
Purpose of information for management?
- provide records
- analyse what is happening within the business
- provide the basis of decision making
- monitor the performance of businesss
Who require information about the business?
- the owners
- customers and suppliers
- the employees
- government agencies
What is data processing?
the conversion of data into information, perhaps by classifying, sorting or producing total figures
What are the examples of internal data source?
- sales ledger system
- purchase ledger system
- payroll system
- non-current asset system
- production
- sales and marketing
What are the examples of external data source?
- suppliers
- newspapers, journals
- government
- customers
- employees
- banks
- business enquiry
- internet
What is information technology (IT)?
is the supporting hardware that provides the infrastructure to run the information systems
What is the information system (IS)?
refer the provision and management of information to support the running of the organisation
What are 2 main roles of IS in organisations?
- support operations through the processing and storing of transactions
- support managerial activities such as a decision making, planning, performance measurement, and control
What are the benefits of a new Information System?
- enhanced efficiency and capacity
- better quality of information
- better access to information
- improved sharing of information
- improved communication
- better decision making and customer service
What is an intranet?
private network contained within an organisation
What is an extranet?
a collaborative network which uses internet technology to join organisation
What is internet?
a global system of interconnected networks carrying a vast array of information and resources
Methods of data capture
- Optical Character Recognition (OCR) …into spreadsheet or word processor
- Optical Mark Recognition (OMR) … questionnaires
- Magnetic Ink Character Recognition (MICR) …clear bank cheques
- Bar codes
- Magnetic strip cards
- Voice recogniser
