Information Systems I, II & III Flashcards
What are the dimensions of Information Systems?
Organization; Management and Information Technology
Types of Business Software
Social business Software; Enterprise Social Software; Collaboration Software
Name some applications of Social Business
Social Networks Crowd Sorcing Shared workspaces Blogs and wikis Social Marketing Communities
What are the types of Information Systems?
Executive Suport Systems (ESS)
Transaction Processing Systems (TPS)
Management Information Systems (MIS)
Decision Support Systems (DSS)
What are the types of Enterprise Applications?
Customer Relationship Management (CRM)
Supply Chain Management
Knowledge Management System (KMS)
Enterprise Resource Planning (ERP)
E-Commerce vs E-Business
Business: Use of digital technology and Internet to drive major
business processes
Commerce:Subset of e-business
– Buying and selling goods and services through Internet
What is the type of system that tries to answer to questions like: “What would be the impact
of the insertion of an internal social network?”
Decision Support System (DSS)
The use of digital technology and the Internet to execute the major business processes in the
enterprise is called:
e-business
The value chain model:
a. Sees the supply chain as the primary activity for adding value
b. Categorizes five related advantages for adding value to a firm’s products or services
c. Helps a firm identify points at which information technology can most effectively enhance its
competitive position
d. Categorizes four basic strategies a firm can use to enhance its value chain
The value chain model:
b. Categorizes five related advantages for adding value to a firm’s products or services
Which of the following is one of the support activities in a firm’s value chain?
a. Technology
b. Inbound logistics
c. Sales and marketing
d. Operations
Which of the following is one of the support activities in a firm’s value chain?
a. Technology
Which strategies can a bookstore use to deal with competitive forces?
(i) Low-cost leadership
(ii) Product differentiation
(iii) Focus on market niche
(iv) Strengthen customer and supplier intimacy
(v) Strengthen IS
All but (v)
What is a business model?
a. It is a description of a system using mathematical concepts and language
b. It is how an organization operates across technology domains
c. It is how a company produces, delivers and sells a product or a service to create wealth
d. It represents economic processes by a set of variables and a set of logical and/or quantitative relationships between them
(c)
Which of the following is not one of the competitive forces?
Select one:
a. Suppliers
b. Customers
c. Other competitors
d. External environment
(d) External Environment
