Information system

Question 1

Transaction processing system

Answer 1

systems for processing routine transaction, such as bookkeeping system and sales order processing system

Question 2

Management information systems

Answer 2

Systems for providing information, mainly of routine nature, to management for planning and controlling

Question 3

Decision support systems

Answer 3

Used by managers to help them to make decisions of a more complex or ‘unstrautured’ nature. A DSS will include a range of decision models, such as forecasting models, statical analysis models and linear programming models

Question 4

Executive information systems

Answer 4

Give an executive access to summary information about a range of issues, and also drill ‘down’ into greater detail if this is required.

Question 5

Expert systems

Answer 5

A system that is able to provide information, advice and recommendations on matters related to a specific area of expertise

Question 6

Enterprise resource planning

Answer 6

Bringing together human resources, operations and technology are becoming an integral part of business strategy