Information Styles Flashcards
1
Q
Name four information styles HSBC may use?
A
Video/audio, text, subtitles and boolean
2
Q
What’s an advantage to text?
A
Can convey a lot of information straightforwardly
3
Q
What’s a disadvantage to text?
A
There can be a language barrier
4
Q
What’s an advantage to video/audio?
A
Easy to digest/more interesting
5
Q
What’s a disadvantage to video/audio?
A
Audio may not always be clear
6
Q
What’s an examples of PHBC using boolean?
A
Y/N for if a kid has allergies on the online form
7
Q
Why may HSBC use subtitles?
A
To convey video information to those with sub par/no hearing
8
Q
What’s an example of PHBC using text?
A
On their emails they send to customers about special offers