Information Styles Flashcards

1
Q

Name four information styles HSBC may use?

A

Video/audio, text, subtitles and boolean

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2
Q

What’s an advantage to text?

A

Can convey a lot of information straightforwardly

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3
Q

What’s a disadvantage to text?

A

There can be a language barrier

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4
Q

What’s an advantage to video/audio?

A

Easy to digest/more interesting

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5
Q

What’s a disadvantage to video/audio?

A

Audio may not always be clear

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6
Q

What’s an examples of PHBC using boolean?

A

Y/N for if a kid has allergies on the online form

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7
Q

Why may HSBC use subtitles?

A

To convey video information to those with sub par/no hearing

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8
Q

What’s an example of PHBC using text?

A

On their emails they send to customers about special offers

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