Information & Communication Flashcards

1
Q

State one formal and one informal methods of communication with employer/supervisor and the types of behaviours you would use?

A

Letter/email, Verbal/text be polite and respectful.

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2
Q

State one formal and one informal methods of communication with trades/colleagues and the types of behaviours you would use?

A

Email, Verbal/text be polite and respectful.

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3
Q

State one formal and one informal methods of communication with customer/client and the types of behaviours you would use?

A

Letter/email, Verbal/text be polite and respectful.

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4
Q

What are the advantages of good communication?

A

Work runs smoother, better working atmosphere, less chance of errors.

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5
Q

What could the outcome be of poor communication with customer/client

A

Bad working atmosphere, loss of work, poor reputation, not recommended.

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6
Q

Which document gives information about location, sizes, dimensions and assembly?

A

Drawing

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7
Q

Which document gives information about the progress of the build, trades and plant of site, planed and actual timings.

A

Work Programme

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8
Q

Which document gives information about quality of materials and work, grade of timber & tolerances?

A

Specification.

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9
Q

What information is given on a Schedule.

A

Repetitive design information. E.g door or window schedules, linked to drawing detail where components are to be fitted.

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10
Q

Which document gives information about hours worked?

A

Time sheet

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11
Q

Which document is used to record extra work which was not originally planned for?

A

A Day Worksheet

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12
Q

Describe the information found on a job sheet/ticket?

A

To enable the worker to see what needs to be done and where.

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13
Q

Which document is used when there is a change to the original design and who authorised the change?

A

A Variation Order authorised by the Architect.

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14
Q

Which document is used to get materials from a supplier?

A

Material Order

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15
Q

Which document is used to release materials from your internal store?

A

Requisition slip.

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16
Q

What would you do if you are asked to check a delivery of materials and you find discrepancies or damage?

A

Record your findings on the delivery note.

17
Q

Which document is used to request payment for materials received?

A

Accident book/record

18
Q

What do the initials BIM stand for?

A

Building Information Modelling

19
Q

Explain What BIM is all about?

A

It is the CAD drawing of a building and linking all electronic information relating to the construction of the building for future use.

20
Q

If a drawing is at a scale of 1:100, each millimetre in the drawing represents how much?

21
Q

What does the site agent used his diary for?

A

To keep a record of the day to day running of the site.

22
Q

Why should written messages be clear and concise?

A

So that they are easily understood

23
Q

Explain why graphical symbols are used on drawings.

A

To save a written explanation, takes up less space.

24
Q

What information would be found on a COSHH data sheet?

A

You would find the correct precautions for use, storage and disposal.

25
Q

Which document records the hazards on site?

A

Risk assessment.

26
Q

State 3 professional job roles found in construction?

A

Architect, Site Agent, Senior Quantity Surveyor, BIM manager, Land Surveyor, structural engineer.

27
Q

State 3 technician job roles found in construction?

A

Assistants to professionals, CAD operative, Data handlers, Contracts Manager, Clerk of Works

28
Q

State 3 craft job roles found in construction?

A

Carpenter, Joiner, Shopfitter, Bricklayer, Electrician, Plaster, Dryliner, Slater, Roofer, Plumber, Window Fitter, Kitchen Fitter, Painter & Decorator

29
Q

Explain the term “New Build”?

A

The construction of new domestic, commercial or industrial properties.

30
Q

Explain the term “Maintenance” in relation to buildings?

A

The routine servicing of a building or structure to preserve its condition.

31
Q

Explain the term “Renovation” in relation to buildings?

A

The refurbishment or modernisation of an old, defective or damaged building

32
Q

Explain the term “Restoration” in relation to buildings?

A

To restore a building to its original condition by repairing, reconditioning or reconstructing.

33
Q

Explain the term “Domestic” in relation to buildings?

A

Any work carried out on a home or residential property, such as improvements e.g. extensions.

34
Q

Explain the term “Commercial” in relation to buildings?

A

Buildings that are used for offices, retail (shops) or hotels etc

35
Q

Explain the term “Industrial” in relation to buildings?

A

Premises developed for the purpose of manufacturing, a factory, workshop or warehouse, etc.

36
Q

What do the initials TBM stand for?

A

Temporary Bench Mark

37
Q

What is the purpose of a TBM Temporary Bench Mark?

A

Give a point on site that all levels can be taken from, important for drainage.

38
Q

What is the advantage of using a datum point?

A

More accurate.

39
Q

What do the initials OBM stand for?

A

Ordnance Bench Mark