Info. Systems Transforming Business

Question 1

What are Business Processes?

Answer 1

Set of logically related tasks and behaviours that organizations develop over time for specific business results and the unique manner in which these are organized & coordinated.

Question 2

What is a Business Model?

Answer 2

How a company produces delivers and sells a product or service to create wealth.

Question 3

Complementary assets?

Answer 3

Those assets required to derive value from a primary investment. e.g roads to derive value from cars.

Question 4

Computer software?

Answer 4

Detailed programmed instructions that control and coordinate the computer hardware components in an Information System.

Question 5

Organizational Culture?

Answer 5

A fundamental set of assumptions, values, and ways of doing things that have been accepted by most of its members.

Question 6

Information in an organization?

Answer 6

Data that have been shaped into a form that is meaningful and useful to human beings.

Question 7

Data in an organization?

Answer 7

Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.

Question 8

Information Systems?

Answer 8

A set of interrelated components that collect or retrieve, process, store, and distribute ifrormation to support decision making and conrtrol in an organiztion.

Question 9

IT?

Answer 9

Consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.

Question 10

What is feedback?

Answer 10

An output that is returned to approptirate members of the organization to help them evaluate or correct the input stage.

Question 11

Management Information Systems MIS?

Answer 11

Deals with behavioural issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm.

Question 12

What are Data Workers?

Answer 12

Secretaries or clerks, assist with scheduling and communications at all levels of the firm.

Question 13

What are Knowledge Workers?

Answer 13

Engineers, scientists, or architects, design products or services and create new knowledge for the firm.

Question 14

Middle Management?

Answer 14

Carries out the programs and plans of senior management.

Question 15

Operational Management?

Answer 15

Is responsible for monitoring the daily activities of the business.

Question 16

Senior Management?

Answer 16

Makes long-range strategic decisions about products and services as well as ensures financial performance of the firm.

Question 17

What are Production Workers?

Answer 17

Actually produce the product and deliver the service.

Question 18

<p>What is the meaning of the term Digital Firm?</p>

Answer 18

<p>Is one in which nearly all of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.</p>

Question 19

What is Data Management Tech?

Answer 19

Consists of the software governing the organization of data on physical storage media.

Question 20

A Network?

Answer 20

Links two or more computers to share data or resources, such as a printer.

Question 21

Networking and telecommunications technology?

Answer 21

Consisting of both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another.

Question 22

Internet?

Answer 22

A global Network of Networks that uses universal standards to connect millions of networks in more than 230 countries around the world.

Question 23

Intranet?

Answer 23

Internal corporate networks based on internet technology.

Question 24

Extranet?

Answer 24

Private intranets extended to authorized users outside the organization.

Question 25

World Wide Web?

Answer 25

A service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet.

Question 26

Sociotechnical View?

Answer 26

In this view, optimal organizational performance isvachieved by jointly optimizing both the social and technical systems used in production. Adopting a sociotechnical systems perspective helps to avoid a purely technological approach to information systems.

Question 27

What are Business Functions?

Answer 27

Specialized tasks performed by organizations, such as:
Sales & Marketing
Manufacturing & Production
Finance & Accounting 
Human Resources