influences in the business environment Flashcards

1
Q

what is business environment?

A

the surroundings conditions in which the business operates and can be divided into two broad categories

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2
Q

external environment

A

includes those factors over which the business has little control, such as government policy, technology, economics conditions and social attitudes

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3
Q

internal environment

A

includes those factors over which the business has some degree of control, such as products, location, resources, management and business culture

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4
Q

what are some external economic influences?

A

inflation, wage rates, consumer spending

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5
Q

what are some external legal influences?

A

taxation, work health and safety, consumer law, copyright laws

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6
Q

what are some external market influences?

A

financial, labour (demand and supply for labour), consumer market

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7
Q

what are some external tech influences?

A

can increase efficiency and productivity and create new products whilst improving the quality and range of products and services due to technological influences, even basic tasks like note-taking are more innovative with advances in technology

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8
Q

competitive situation

A

competition in businesses in when two or more companies compete for the same thing – end goal being profit

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9
Q

what are some internal location influences?

A

cost of location, visibility, proximity to customers, proximity to suppliers

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10
Q

what is business culture?

A

refers to the values, ideas, expectations and beliefs share by members of the organisation

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11
Q

what are the 6 types of stake holders?

A

managers, shareholders, employees, customers, society, environment

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