influences in the business environment Flashcards
what is business environment?
the surroundings conditions in which the business operates and can be divided into two broad categories
external environment
includes those factors over which the business has little control, such as government policy, technology, economics conditions and social attitudes
internal environment
includes those factors over which the business has some degree of control, such as products, location, resources, management and business culture
what are some external economic influences?
inflation, wage rates, consumer spending
what are some external legal influences?
taxation, work health and safety, consumer law, copyright laws
what are some external market influences?
financial, labour (demand and supply for labour), consumer market
what are some external tech influences?
can increase efficiency and productivity and create new products whilst improving the quality and range of products and services due to technological influences, even basic tasks like note-taking are more innovative with advances in technology
competitive situation
competition in businesses in when two or more companies compete for the same thing – end goal being profit
what are some internal location influences?
cost of location, visibility, proximity to customers, proximity to suppliers
what is business culture?
refers to the values, ideas, expectations and beliefs share by members of the organisation
what are the 6 types of stake holders?
managers, shareholders, employees, customers, society, environment