Industrial/Organizational: Human Resources

Question 1

Employee Selection

Answer 1

A. Biographical Information
-standard application
-weighted application
-biographical inventory

B. Interviews
-interviewer biases: first impression, negative information, contrast effect, on interviewer prejudices, halo effect

C. Tests
-cognitive abilities
-personality
-interest
-work sample
-test batteries

D. Assessment Centres
-the in-basket technique
-the leaderless group discussion

E. References and letters of recommendation

F. Selection Procedures
-multiple regression approach
-multiple cutoff
-multiple hurdle

Question 2

Performance

Answer 2

-ability, motivation, opportunity

A. Performance Appraisals
-objective methods
-subjective methods -
-comparitive methods- straight rankings, forced distribution, paired comparison
-individual (absolute) methods - graphic rating scales, bars (behaviourally anchored rating scales), bos (behavioural observation scale), forced choice, behavioural checklist

Management by objectives (MBO)

Question 3

Situational/Contingency Theories of Leadership: Fiedler’s Contingecny (LTP) Theory, Cognitive Resource Theory, Vroom and Yetton’s Normative Model, House’s Path-Goal Theory, Hersey and Blanchard’s Situational Leadership

Question 4

Decision-Making: Rational-Economic Model (classical approach) and Administrative Approach (behavioural approach, satisficing style, Herbert Simon - Simon’s approach)

Question 5

Need Theories of Motivation: Maslow’s Need Hierarchy, Herzberg’s Two-Factor Theory, Alderfer’s Erg Theory, McLelland’s Acquired Needs Theory,

Question 6

Cognitive Theories of Motivation: General Expectancy Theory (VIE), Equity Theory, Goal Setting Approach