In-Person 1:1 Conversation

Question 1

How should I introduce myself to someone?

Answer 1

“Hi, I’m [my name]. What’s your name?”

THINK: I have arrived, I’ve done something with my name

Question 2

How should my body language be when I’m introducing myself to someone?

Answer 2

Head nod
Red Robin chest out
Direct eye contact

Question 3

What are 3 questions I can ask someone to start a conversation?

Answer 3

• “How do you feel about…?”
• “What do you think about…?”
• “Tell me about…?”

Question 4

What’s a natural trick I can use to get to know the other person?

Answer 4

Make questions more open-ended and personable — Instead of saying “What do you do?” ask “So tell me about what you do”

Question 5

How should I introduce myself if I’m at a conference or in-person event?

Answer 5

“Hey [other person name], I’m [my name], nice to meet you [other person name].

Tell me [other person name] what do you think about [the event] so far?”

Question 6

What notes about body language should I keep in mind?

Answer 6

• Keep my head straight – Otherwise only tilt your head when your asking a question or showing empathy
• Face my body towards them

Question 7

What 3 things should I do if I find myself in a disagreeable situation?

Answer 7

[1] Navigational phrases
[2] Establish common ground
[3] Practice goat hiding

Question 8

What are some common navigational phrases I can use?

Answer 8

• “It’s time to stop here”
• “We’ve gone off track”
• “Let’s redirect”
• “We’ve taken an unfortunate turn”

Don’t say: “Let’s change the subject”

Question 9

What does it mean to establish common ground?

Answer 9

Grab onto what you can relate to in a conversation

Question 10

What is goat hiding?

Answer 10

Grab one thing to agree with and find common ground then transition into another topic

Question 11

What does the following body language signal mean?: Neck scratch

Answer 11

Confused

Question 12

What does the following body language signal mean?: Arms crossed

Answer 12

Closed off, done talking

Question 13

What does the following body language signal mean?: Inviting touch

Answer 13

They want to connect with you

Question 14

What should you do as a response to the following body language signal?: Neck scratch

Answer 14

Slow down, explain more, help them understand

Question 15

What should you do as a response to the following body language signal?: Arms crossed

Answer 15

Use an exit line to find someone else to talk to; help them shut down the conversation

Question 16

What should you do as a response to the following body language signal?: Inviting touch

Answer 16

Touch them back- back of arm, shoulder, elbow

Question 17

Describe Feel-Felt-Found

Answer 17

• Feel- Validate what they say; don’t say “I know just how you feel”
• Felt- Show how you can relate and the person I not alone
• Found- Respond on what I think

Question 18

What should you do if you can’t find the words to say in 1:1 conversation?

Answer 18

Feel-Felt-Found

Question 19

How do you piggyback in a conversation?

Answer 19

Say the the person’s name who originally said it and be specific (use adjectives) with what you add

Question 20

What 3 things can I do to make my exit or transition topics?

Answer 20

[1] Transitional phrases- connect two unconnected thoughts
[2] Exit lines
[3] The surprise PEC- bring up something they said earlier in the conversation as you’re parting ways

Question 21

Name 3 transitional phrases/exit lines you can say to exit a conversation?

Answer 21

“That reminds me…[I have to get going…unrelated event just occurred] it was nice meeting you. Enjoy the convention”

“By the way…[unrelated event just occurred] it was nice meeting you. Enjoy the [event]”

“And you know what I hope I can talk to you again before the night is out, it’s been a real pleasure. Enjoy the rest of the evening”

Question 22

Name 3 exit lines you can use to say to exit a conversation?

Answer 22

• “Enjoy the rest of the evening”
• “It was nice meeting you”
• ”I hope to talk to you again”