Implementing Lean Six Sigma (Chapters 7 - 10) Flashcards

1
Q

What are the seven special staffing positions for Lean Six Sigma?

A

New Positions:

  1. Champions
  2. Black Belts
  3. Master Black Belts

Existing Staff with Expanded Lean Six Sigma Responsibilities:

  1. CEO & Executives
  2. Business Unit Managers
  3. Line Managers / Process Owners
  4. Green Belts/Yellow Belts/White Belts/Team Members
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2
Q

What are the typical levels of training involved in Lean Six Sigma?

A
  1. An awareness course
  2. An introductory methods/tools course
  3. A skill-building tools/methods course
  4. Advanced training in one or more specialties
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3
Q

What is the process for selecting Lean Six Sigma Projects?

A

Corporate Goals Business Unit Goals Project Goals.

The key is to maintain links at each step. Business Unit goals must relate to Corporate goals and Project goals must relate to Business Unit goals.

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4
Q

What are typical activities for a rollout of Lean Six Sigma?

A
  1. Develop the needed training

2. Management selects the people to go through the training and the projects those people should work on

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5
Q

What does DMAIC stand for?

A
Define
Measure
Analyze
Improve
Control
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6
Q

What is an SIPOC diagram?

A

SIPOC is a high-level process map. It’s used during the Define stage of the DMAIC process. It shows the following:

Suppliers
Input
Process
Output
Customers

It also includes all CTQ critical to quality indicators.

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7
Q

SIPOC - Suppliers

A

The individuals or groups who provide whatever is worked on in the process (information, forms, material)

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8
Q

SIPOC - Input

A

The information or material provided

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9
Q

SIPOC - Process

A

The steps used to do the work

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10
Q

SIPOC - Output

A

The product, service, or information being sent to the customer

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11
Q

SIPOC - Customers

A

The next step in the process, or the final (external) customers

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12
Q

What is a Value Stream Map?

A

Map that shows process flow and displays actual process data. A value stream map is a type of flowchart.

Because they include data, value stream maps can help teams pick out specific points in the process that have problems such as long wait times or lots of errors.

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