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Salesforce Service Cloud Consultant Exam > Implementation Strategies (5%) > Flashcards

Implementation Strategies (5%) Flashcards

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Salesforce Service Cloud Consultant Exam (9 decks)

Industry Knowledge (15%)

Implementation Strategies (5%)

Service Cloud Solution Design (15%)

Knowledge Management (11%)

Interaction Channels (15%)

Case Management (25%)

Contact Center Analytics (7%)

Integration and Data Management (7%)

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