Implementaion Flashcards
What is reflective listening?
The counselor paraphrases or repeats back what the client said and responds to the clients concerns
Define legitimation statement
A statement that acknowledges that the client has a reason for a behavior indication that the response from the client was ligitimate
In which scenario can the discussion method be used?
In a setting in which higher level cognitive objective must be mastered.
Characteristics of a good group discussion leader
- Accepts all member of the group
- States intention not to participate and waits patiently for others to do so
- Guide and encourages interactions among participants
- Has tact when assuming control
- Avoids showing preferance
- Plans a strategy in advance
Define synergy
The group product (decision) is superior to what the most resourceful individual within the group could have produced by working alone
What is the first step in interviewing?
To clearly define the purpose and goal of the interview
Establish objectives for collecting information
Why should leading questions not be used?
Because they reveal the bias of the interview
What is kinesis?
the study of physical communication
If a client lower his eye or looks away, the client is probably ______________
preoccupied
If the client’s arms are folded, he or she probably ___________.
dislikes the situations or wants to avoids it.
If a client has clenched fists or/and is uncrossing his or her legs, the client__________
is probably angry or anxious
Name the different types of responses to a client
- Evaluative
- Hostile
- Reassuring
- Probing
- Understanding
Evaluative Responses
-Implies how the client should respond or feel
Hostile Reposes
-Make the client feel bad or blame them
Reassuring Responses
-Suggest that problems do no exist