Impact Of Technology Flashcards
ICT
Information and communications technology. The term used to describe the use of technology to send, receive, store, analyse, gather and communicate information.
Digital technologies
terms used to describe the use of digital resources like computers, tablets and smartphones to create, store, manage and share information.
Uses of technology in a business
To communicate with customers, other businesses and staff
To train staff
To design and produce products and services
Technologies used in a business
Databases
Email
Internet
Wi-Fi
Benefits of staff using technologies
Email to communicate with staff, job vacancies and applications can be viewed and filled out online, training of staff can be completed online
Benefits of technologies for market research
Field research can be gathered and analysed easily, desk research is made quicker and easier, products/services can be sold online
Benefits of technologies for production
Suppliers can be researched, digital machines can be used to produce goods
Benefits of technology for finance
Accounts and budgets can be made on spreadsheets, graphs and charts can be used
Benefits of technology for administration
Customer information can be stored on databases, letters can be replaced by emails
Why costs may decrease due to technologies
New technologies reduce the number of staff needed, emails replace letters
Why costs may increase because of new technologies
New technologies cost a lot, expensive to repair technologies
Opportunities of using technology
Increased sales due to mass production, allows a business to identify a target market
Threats of using technology
Risk of technology failing, increased risk of hacking
