Impact of IT & Data Handling Flashcards

1
Q

OFFICE LAYOUT
Advantages and Disadvantages of a Cellular Layout:

A

Advantages
* gives the individual privacy
* gives status, allows individual to feel imporant
* ability to personalise the working space and regulate heating/lighting
* less distractions, allows individuals to concentrate easily on their work

Disadvantages
* wastes space
* difficult to share resourses, such a printers
* emplyees may feel isolated, does not promote team spirit
* difficult to supervise with everyone in individual offices

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2
Q

OFFICE LAYOUT
Advantages and Disadvantages of an Open-Plan Layout:

A

Advantages
* less space wasted
* easier to supervise
* resources may be shared - saves money
* promotes teamwork and team spirit as colleagues are closer and more able to converse

Disadvantages
* does not give status
* can be noisy with lots of distractions
* lack of privacy, meeting rooms may have to be used
* difficult to suit personal requirements for everyone, such as lighting/heating

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3
Q

CHANGES IN WORKING PRACTISES
Benefits of Flexible Working Practises to an Organisation:

A
  • ability to keep trained and valuable staff
  • increase in productivity due to increased staff morale
  • decrease in staff absences due to flexibility of work practises
  • staff may be more moitivated as they recognise the organisation is tailoring the job to suit their needs
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4
Q

CHANGES IN WORKING PRACTISES
Benefits of Flexible Working Practises to Employees:

A
  • reduced staff levels
  • ability to achieve a good work-life balance
  • ability to continue to work when personal circumstances change
  • greater job satisfaction and able to maintain a proper career path
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5
Q

HOMEWORKING AND TELEWORKING
Advantages and Disadvantages of Homeworking and Teleworking on an Organisation:

A

Advantages
* can save money with smaller premises as they won’t need to accomodate everyone in an office
* allows for them retain employees whos personal circumstances change
* allows a better work-life balance for employees - increases morale and motivation, resulting in increased productivity

Disadvantages
* home workers need resources, e.g. laptop
* difficult to supervise staff who are at home
* difficult to conduct training/have meetings

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6
Q

HOMEWORKING AND TELEWORKING
Advantages and Disadvantages of Homeworking and Teleworking on Employees:

A

Advantages
* reduction in travel - reduces stress among staff
* allows a better work-life balance - increases morale and motivation resulting in increased productivity

Disadvantages
* more distractions
* no contirbution or help from colleagues as they are away from the workforce
* difficult to discipline themselves to get work done
* staff may feel isolated, difficult to promote team spirit

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7
Q

WORKING PRACTISES
Types of Working Practises:

A

Full Time
* employees are required to work a set number of hours per day, e.g. traditionally 9am–5pm, 5 days a week

Part Time
* working less than full hours; times are arranged between the employer and employee, e.g. working 3 days out of the 5

Flexi Time
* employees vary their start and finish time so long as they complete a minimum amount of hours per month, employees must be present during core hours, such as early morning or lunch times

Job Share
* where a full job can be shared by two or more people, employees have the same rate of pay and are entitled to the same contractual benefits

Homeworking
* where employees work from home using ICT.

Teleworking
* allows employees to work away from the office, but using ICT to keep in contact (best for employees who are always on the move, such as a travelling salesperson)

Hot Desking
* a number of desks are setup and shared between employees, employees no not have their own desk, but instead they use any desk available.

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8
Q

WORKING PRACTISES
Advantages and Disadvantages of Digital Technology in the Working Environment:

A

Advantages
* allows for demonstrations to be given and flies to be exchanged
* meetings can take place without people having to travel - saves time and money

Disadvantages
* some people may feel awkward in front of a camera and still prefer a face-to-face meeting
* a network fault or a system crashes would interefear with the meeting and it would have to be postponed

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9
Q

NETWORKS
Advantages and Disadvantages of Local Area Network:

A

Advantages
* easy to share peripherals, such as printers and photocopiers – reduce costs
* make it easier to share files and information with employees
* back-ups can be taken on a regular basis – reduces the chance of losing files

Disadvantages
* viruses can spread very quickly over a LAN
* if the file server is damaged or stolen then all the files could be lost
* if network goes down, no one can access files – slow down productivity

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10
Q

NETWORKS
Advantages and Disadvantages of Wide Area Network:

A

Advantages
* gives easy access to the internet
* data can be transmitted between branches very quickly

Disadvantages
* there is no control over external websites (can be removed or changed by the owner so some pages become available)
* people outside the organisation could have access to your data, so there need to be tight security measures in place

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11
Q

SECURITY AND CONFIDENTIALITY OF INFORMATION
Responsibilities Organisations have:

A
  • comply with GDPR Legislation
  • put counter-measures in place procedures and systems that reduce or remove the identified risk
  • ensure everyone in the organisation follows security measures to minimise the loss of information
  • undertake of risk analysis to identify and quantify the risks that their data is exposed to
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12
Q

SECURITY AND CONFIDENTIALITY OF INFORMATION
Ways to Minimise Physical Threats to Hardware:

A
  • keep visitors away from computer areas
  • use cameras and surveillance equipment to monitor the premises at all times
  • keeping accurate inventories using barcodes
  • bolt/padlock/fix equipment to desks if necessary
  • ensuring offices/buildings are locked and alarmed
  • ensuring equipment/portable devices are stored in a secure place
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13
Q

SECURITY AND CONFIDENTIALITY OF INFORMATION
Ways to Minimise Threats to Software and Data:

A
  • firewalls to prevent hackers accessing information with internet to commit fraud
  • installing anti-virus software – must be updated regularly to ensure any new virus can be detected
  • ensuring staff follow security measures, such as locking PCs when not in use, having an automatic log-off, using complex passwords and keeping passwords secure
  • storing original copies of software securely, e.g. in a safe or locked cabinet, away from servers and PCs – software can be reinstalled on another computer system if necessary
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14
Q

ACCESS RIGHTS
Security Procedures to Restrict Access Include:

A

Electronic Files
* password protected files, so only authorised personnel have access to information contained within files by using a password.
* login procedures, so only people who have a log-in and password can access the computer systems
Paper-based Files
* storing files in locked filing cabinets in secure areas
* any information which is no longer needed is shredded
* ensuring that any confidential files are not left lying about, such as on desks, photocopiers, or printers

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15
Q

FILE MANAGEMENT
File Management Procedures should cover:

A

File Locations
* information should be given on where files should be stored, e.g. on the server in which location and an external storage device is required

File Names
* files should be stored in named folders with appropriate file names that will make it easy to find

Routine Maintenance
* information should be provided to staff about deleting unnecessary files as storage may need to be freed up on the server

Back-up Procedures
* back-up copies should be made on a regular basis and staff should know the procedure for this, some servers may automatically back up data on a regular basis

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16
Q

FILE MANAGEMENT
Consequences of Poor File Management:

A
  • time will be wasted looking for files – stress for staff
  • there could be legal implications regarding data handling
  • computer systems could slow down as the server is holding too many files
  • wrong management decisions could be made if out-of-date information is used