Image And Identity Flashcards

1
Q

What is the difference between image and identity?

A

Identity is created by the brand, and image is when a consumer processes the identity and makes their own judgement through experience

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2
Q

What are the top 2 sections of the identity prism?

A

Physique and Personality

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3
Q

What are the middle 2 sections of the identity prism?

A

Relationship and culture

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4
Q

What are the bottom two parts of the identity prism?

A

Reflection and Self Image

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5
Q

What is internalisation?

A

All the factors on the right side of the prism, it is intangible stuff

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6
Q

What is externalisation?

A

All the factors on the left side of the prism, it is stuff you can see

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7
Q

What takes place in the centre of the prism?

A

The consumer and the brand meet

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8
Q

Where is the identity projected on the prism?

A

The top

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9
Q

Where is the image received on the prism?

A

The bottom

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10
Q

What is a marketers goal from brand identity and image?

A

For as much of them to overlap as possible

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