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BS - Case Studies > Identifying Case Studies > Flashcards

Identifying Case Studies Flashcards

1
Q

It believes that a satisfied employee creates a satisfied customer

A

management

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2
Q

A process of designing and maintaining an environment in which people
work together

A

management

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3
Q

It unites the efforts of individuals towards goals

A

management

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4
Q

A force that cannot be seen but noticeable where targets are met and
employees are happy

A

management.

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5
Q

removes chaos between various departments

A

Coordination

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6
Q

implies team work and integrates efforts of all individuals, departments
and specialists

A

Coordination

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7
Q

is a part of all functions of management like a thread in a garland

A

Coordination

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8
Q

Synchronises the efforts of individuals, acts as the binding force between
departments, unifies diverse interests into group effort

A

Coordination

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9
Q

force that binds all functions of management

A

Coordination

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10
Q

means discarding old methods of doing work
which were based on hunch or old practices and developing new techniques
based on experimentation.

A

Science not Rule of Thumb

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11
Q

Change In attitude towards each other (management and workers)

A

Mental revolution

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12
Q

Change Towards work

A

Mental revolution

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13
Q

Change Towards division of profit

A

Mental revolution

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14
Q

drastic change in the thinking

A

Mental revolution

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15
Q

principles :An employee breaks ‘No Smoking’ rule

A

(violation of principle of discipline)

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16
Q

principles :Management not giving increments and promotions to workers as per agreement

A

(violation of principle of discipline)

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17
Q

principles : Management sharing gains with workers

A

(harmony, not discord)

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18
Q

principles :Sales manager welcoming suggestions of salesman

A

(Initiative)

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19
Q

principles :The purchase manager purchases raw material from the company
owned by his son at a rate more than the market price

A

(violation of

subordination of individual interest to general interest)

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20
Q

principles : Frequent transfers

A

(violation of stability of personnel)

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21
Q

principles : In case of an accident, first aid box could not be found in its place

A

(violation of principle of order)

22
Q

principles :Making arrangements for training and career development of workers

A

(development of each person to his/her greatest efficiency and
prosperity)

23
Q

“We do not sell on credit”. This statement is related to which type of plan

A

(Policy)

24
Q

Identify the type of plan which is time bound and linked with measurable
outcome?

A

(Budget)

25
Q

Idenitfy Plan: A company needs a detailed plan for its new project, “Construction of a
shopping mall.”

A

Programme

26
Q

Idenitfy Plan: Spending 10-12 crores for building public toilets under Swachh Bharat
Abhiyaan.

A

Budget

27
Q

Idenitfy Plan: 10% jobs reserved for women in every department

A

Policy

28
Q

Idenitfy Plan: While making its plan, the company takes into consideration the
business environment.

A

Strategy

29
Q

Idenitfy Plan: Visitors to the factory must obtain valid entry passes

A

Procedure

30
Q

Idenitfy Plan: A company decides to launch new models of a product to take on
competition

A

Strategy

31
Q

Idenitfy Plan: No entry for employees in the office after 10:00 am.

A

Rule

32
Q

Idenitfy Plan: For imparting training, lectures and seminars are organised

A

Method

33
Q

Idenitfy Plan: To tackle competition, MNC Ltd. sets sales targets.

A

Objective

34
Q

Idenitfy Plan: Strict penal actions against anyone who uses office stationary for
personal use.

A

Rule

35
Q

Idenitfy Plan: LIbrary will issue the books for 7 days.

A

Policy

36
Q

Identification and grouping of activities

A

Organising

37
Q

Assembling physical, financial and

human resources

A

Organising

38
Q

Defining inter-relationship between different roles

A

Organising

Type of organisation formal

39
Q

Creation of organisational structure

A

Organising

40
Q

Initiates implementation of plans by classifying jobs and working
relationship.

A

Organising

41
Q

Defining the work of different job position and accordingly allocating to various employees

A

Organising

Process of Organising 2nd Step - Assignment of Duties

42
Q

Framework within which managerial and operating tasks are performed

A

Organising

Organisation structure

43
Q

It detrmines the reporting relations

A

Organising process

44
Q

Number of subordinates that can be effectively managed by superior

A

Organising structure

Span of management

45
Q

It brings occupational specialisation

A

Organisation Structure

Functional Structure

46
Q

It minimises duplication of efforts

A

Organisation Structure

Functional Structure

47
Q

Within each division a functional structure is adopted.

A

Organisation Structure

Divisional Structure

48
Q

It brings product specialisation/Making departments on the basis of products.

A

Organisation Structure

Divisional Structure

49
Q

Conflicts among departments.

A

Organisation Structure

Divisional Structure

50
Q

It suits to a company which produces more categories/ lines of products, adding number of employees,
introducing more departments

A

Organisation Structure

Divisional Structure

BS - Case Studies (1 decks)

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