ICT in Business Flashcards

1
Q

Define Barcodes

A

Series of light and dark bars of different widths

with a code no. printed underneath

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2
Q

4 things stores in barcodes

A

Country of origin code
Manufacturer code
Product code
Check Digit

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3
Q

Advantages of Barcodes

A
  • Faster to enter, read at any angle
  • More accuracy, eliminates typing errors
  • Low printing costs
  • Free staff to do other tasks, do not have to manually price goods
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4
Q

Disadvantages

A
  • Only used input of no.
  • Equipment expensive
  • Corrupt barcodes cause delays
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5
Q

5 Stages of JIT

A
  • Code matched on stock database.
  • One deducted from stock database / Item sold decreases record by 1. • checked / matched / compared against reorder level.
  • If below level automatic request sent to supplier. (computer generated)
  • Stock delivered
  • Stock database updated.
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6
Q

Advantages of JIT

A
  • Smaller storage / warehouses needed as not much stock held
  • Store is better able to respond to changing demand
  • Easier to cope with several small deliveries (less staff) than 1 big one. • Do not run out of fast selling items
  • Less risk of stock being out of date/waste
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7
Q

Disadvantages of JIT

A
  • Expensive to introduce/set up
    • More admin staff as store responsible for own ordering
    • True stock may differ because of theft, etc.
    • Cannot respond to unusual or sudden demand
    • Disruption to transport
    • Communication failure if qualified (not just ‘internet down / internet failure’)
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8
Q

Define CAD

A

Computer Aided Design

CAD designs an object using a computer and CAM makes the object using a computer guided machine.

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9
Q

Features of CAD

A
  • Hatching/rendering: Allows the architect to try out different finishes on the building to see the aesthetic affect/choose the best.
  • Wire drawing: Outline design (perspective) requires less processing to display/ permits rapid previewing.
  • Walkthrough: allows the architect to see what the inside of the building will look like.
  • Rotate: allows the architect to see the design from all angles.
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10
Q

Advantages of CAD

A
  • Can be more accurate than hand-drawn designs - it reduces human
    error
    - You can edit ideas, which makes it easier and cheaper to modify
    your design as you go along
    - Design can be sent electronically elsewhere instantly
    - A section of a design can be copied and pasted many times
    - Can be zoomed in for more detailed sections
    - Others could refer to hatching, walkthrough, etc
    - No physical prototype so no wastage
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11
Q

Disadvantages of CAD

A
  • The software itself can be expensive so initial costs are high.
  • Staff need to be trained how to use the software, which also adds to
    costs.
    - Requires a powerful PC.
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12
Q

Define CAM

A

Computer Aided Machinery

- CAM is the use of computers to control the manufacturing process using a design created in a CAD package.

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13
Q

Advantages of CAM

A
  • Cheaper manufacturer, automatic so costs reduced
  • Faster design to manufacturer time
  • Better quality, no human mistakes, no involvement
  • Lower wages, less human involvement, produce cheaper
  • Small quantities usually uneconomical, customers design made cheaply
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14
Q

Electronic Funds Transfer at Point Of Sale

A
  • is the hardware and software needed to automate the checkout process
  • is moving money (electronically) from one account to another e.g. from a customer account to pay for goods purchased
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15
Q

Company advantage of EFTPOS

A
  • Money taken straight out of customer account so the company is guaranteed it
  • Less need for physical security as not have to carry as much cash
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16
Q

Customer advantages of EFTPOS

A
  • Gives the customer many other services i.e. cashback, topping up your phone,
    - Allows a variety of payment methods, allows
  • special offers – loyalty cards, BOGOF, vouchers
    - Less need for physical security as not have to carry as much cash. NOT twice.
17
Q

Commerce Advantages to company

A
  • 24/7
  • Low start up costs
  • Save money rental space
  • Easier update/cheaper changing the website than catalogue
  • Global marketplace
  • Gain custom by suggesting other items
18
Q

Ecommerce disavantage to company

A
  • Need good customer service
19
Q

Commerce advantage to customer

A
  • 24/7
  • Easier to find info/ search engines
  • Greater choice
  • Save travel costs
  • Empowers disables customers
  • Price comparison
  • Read reviews
  • Online discounts
  • Auto produce shopping list/ fav items saved
20
Q

Commerce disadvantages of customers

A
  • Card clones
  • Website crashes/ pay twice
  • Fake websites/ steal identity
  • Cant physically touch items
  • Returns can be complicated and time consuming
21
Q

Advantages of EPOS

A
  • Need for less staff as no need to put price on each item
    - Money taken straight out of customer account so the company is
    guaranteed it
    - Less need for physical security as not have to carry as much cash
    - Allows ‘just in time’, better stock control, (less waste)
    - Less time in queues so happier customers and greater throughput
    - Better management statistics / monitoring staff e.g. checkout
    performance
    - Allows better targeting
    - Automatic re-ordering
    - Attract / retain customers by allowing additional services e.g. cashback,
    topping up your phone, allows a variety of payment methods, allows special offers – loyalty cards, BOGOF, vouchers
    5