ICT In Business Flashcards

1
Q

CAD advantages

A
  • Designs are available in 3D
  • Stress calculations can be performed
  • Easily altered
  • Easily stored/transferred
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2
Q

CAD disadvantages

A
  • It is expensive
  • You need correct hardware
  • You have to be trained
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4
Q

CAM disadvantages

A

•It is expensive- as you need correct hardware and specific materials

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5
Q

CAM Advantages

A
  • Products are produced more quickly
  • It is automatic so costs are reduced
  • Better Quality- No human errors
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6
Q

EFT

A

Payment from one account to another

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7
Q

Shopping system advantages FOR CUSTOMERS

A
  • Faster receipt of goods or services- no wait for cheques and posts to clear
  • quicker to enter card detail rather than send a check in the post
  • If items cost over £100 them credit card company will take up on any complaints you have with the store
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8
Q

Shopping system disadvantages FOR CUSTOMERS

A
  • Payments are easy, so customers can make impulse purchases which they later regret
  • There can be a danger with entering card details that they can fall into the wrong hands and be use fraudulently
  • Not everyone has Internet or access to a computer
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9
Q

Shopping System advantages TO STORES

A
  • Payment is made immediately so cash flow is improved
  • EFT can be integrated with accountancy systems, so fewer account staff are needed, this reduces business cost
  • No wasted time with cheques that bounce
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10
Q

Shopping system disadvantages TO STORES

A
  • Stolen credit cards may be used to pay for products or services. The seller has to bear the cost of fraudulent transactions
  • There needs to be procedures to ensure the security and privacy and customers date/ credit card details
  • It is expensive to set up a payment system
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11
Q

E-commerce

A

The selling of products and services using electronic systems

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12
Q

E-commerce benefits

A
  • it is available 24/7, so customers can shop at any time
  • Low start up and running costs, you just need and Internet connection and something to sell
  • Easily updated compared to printed materials
  • Goods can be easily located using search facilities
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13
Q

E-commerce drawbacks

A
  • unemployment- more automation so less people are needed
  • Lack of interaction with people compared to visiting stores
  • Lack of exercise- no walking around the shops
  • Security problems- people are worried about Id theft and credit details being used for fraud
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14
Q

Requirements for CAD/CAM

A
Input devices- space mouse
Processing- Speed of processor and memory
Graphics card - 3D capable 
Screen 
Printers
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15
Q

EPOS

A

Hardware and software needed to automate the checkout process

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16
Q

EPOS advantages

A
  • Les staff need- there’s no need to put the price on each item
  • Less physical security needed as there’s not as much cash stored
  • Allows ‘Just in time’ systems and better stock control
  • Can monitor staff- check out performance
  • automatic re-ordering
  • company can attract customers by allowing additional services e.g. Cash back
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17
Q

E. Loyalty cards

A
  • used to encourage customers to shop regularly at the store
  • collects info about customer- shopping habits
  • Stores use the info to send targets marketing materials
18
Q

what are just in time systems

A

JIT is where food are delivered to the store as fast as they are sold

It makes sure the store doesn’t run out of ice cream on hot days

It requires 4-5 deliveries a day rather than one big delivery

19
Q

JIT advantages

A
  • smaller stores can be used as less stock held
  • can respond to changing demand through the day
  • ensures they don’t run out of fast selling items
20
Q

JIT Disadvantages

A
  • expensive to introduce •stores are more responsible for own orders- more admin staff need
  • true stock may differ due to theft and damage