ICOMS Flashcards

0
Q

62

A

Install / create a new CX

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1
Q

INSTALL / create a new CX?

A

62

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2
Q

CX search / main screen

A

01

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3
Q

01

A

CX search / main screen

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4
Q

CX services

A

04

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5
Q

04

A

CX services

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6
Q

Work Order display

A

05

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7
Q

05

A

Work Order display

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8
Q

CX equipment

A

06

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9
Q

06

A

CX equipment

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10
Q

CX Balancing

A

07

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11
Q

07

A

CX Balancing

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12
Q

House Maintenance / Inquiry

A

10

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13
Q

10

A

House Maintenance / Inquiry

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14
Q

CX Flashes

A

12

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15
Q

12

A

CX Flashes

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16
Q

Counter Cash

A

13

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17
Q

13

A

Counter Cash

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18
Q

Collection Events

A

14

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19
Q

14

A

Collection Events

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20
Q

CX Comments

A

15

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21
Q

15

A

CX Comments

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22
Q

CX Party

A

17

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23
Q

17

A

CX Party

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24
Q

CX MOP

A

18

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25
Q

18

A

CX MOP

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26
Q

CX Pending Payments

A

20

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27
Q

20

A

CX Pending Payments

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28
Q

Occurrence Features

A

23

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29
Q

23

A

Occurrence Features

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30
Q

Provisioning Transactions

A

24

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31
Q

24

A

Provisioning Transactions

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32
Q

PPV Package Order Entry

A

28

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33
Q

28

A

PPV Package Order Entry

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34
Q

PPV Order Entry

A

30

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35
Q

30

A

PPV Order Entry

36
Q

PPV Order History

A

32

37
Q

32

A

PPV Order History

38
Q

CX Maintenance

A

33

39
Q

33

A

CX Maintenance

40
Q

Order Entry Services

A

35

41
Q

35

A

Order Entry Services

42
Q

Cable Services

A

36

43
Q

36

A

Cable Services

44
Q

High Speed Data (HSD) Services

A

37

45
Q

37

A

High Speed Data (HSD) Services

46
Q

Telephony Services

A

38

47
Q

38

A

Telephony Services

48
Q

Serviceable Status

A

40

49
Q

40

A

Serviceable Status

50
Q

One Time Charges (OTC)

A

41

51
Q

41

A

One Time Charges (OTC)

52
Q

42

A

Order Scheduling

53
Q

Order Summary

A

43

54
Q

43

A

Order Summary

55
Q

CX Statement Configuration

A

52

56
Q

52

A

CX Statement Configuration

57
Q

Collections

A

56

58
Q

56

A

Collections

59
Q

CX Ledger

A

57

60
Q

57

A

CX Ledger

61
Q

Display CX MOP History

A

58

62
Q

58

A

Display CX MOP History

63
Q

Cancel Order

A

60

64
Q

60

A

Cancel Order

65
Q

61

A

Requested Disconnect

66
Q

Requested Disconnect

A

61

67
Q

Reconnect

A

63

68
Q

63

A

Reconnect

69
Q

Reschedule Order

A

64

70
Q

64

A

Reschedule Order

71
Q

SRO Order

A

65

72
Q

65

A

SRO Order

73
Q

Service Charge

A

66

74
Q

66

A

Service Charge

75
Q

Trouble Call

A

67

76
Q

67

A

Trouble Call

77
Q

Transfer

A

68

78
Q

68

A

Transfer

79
Q

69

A

Change Existing Order

80
Q

Change Existing Order

A

69

81
Q

Non-Pay Disconnect

A

70

82
Q

70

A

Non-Pay Disconnect

83
Q

CX Privacy

A

77

84
Q

77

A

CX Privacy

85
Q

CX Credit Check

A

78

86
Q

78

A

CX Credit Check

87
Q

Order Scheduling

A

42