ICARE

Question 1

In Haematology, excellence is one of our values. What does excellence mean to you?

Answer 1

Take the time to provide accurate results every time
Focus on exceeding clients expectations
Share knowledge and see value in clear communication
The quality of being outstanding or extremely good
Teamwork, initiative, creativity, compassion, dependability/accountability, adaptability and problem solving

Question 2

In Haematology, accountability is one of our values. What does accountability mean to you?

Answer 2

Acknowledge and own our mistakes
Reliable, do what we say we’ll do
Look for ways to improve
Able to be explained or understood, actions and decisions justified
Completing tasks on time, meeting performance expectations, working efficiently and productively individually to work towards shared goals

Question 3

In Haematology, compassion is one of our values. What does compassion mean to you?

Answer 3

Show kindness to our colleagues/patients
Show empathy and consider the needs of others
Help others without judgement or expectation
Sympathy and concern for the sufferings or misfortunes of others
Notice when colleagues are having a tough time at work/personally
Accept criticism and be careful when expressing opinions to avoid hurting their feelings
Actively listening to colleagues without judging them

Question 4

Respect

Answer 4

Treat everyone equally
Accept and embrace our differences
Open and fair in our decision making
Politeness, honour, care shown towards someone/something considered important
Avoid interrupting others, give others your full attention. Respond in a timely manner, this shows you value their time. Ensure information is communicated and shared openly

Question 5

Integrity

Answer 5

Consistent and fair with our actions with each other
Honest, do the right thing
We own our mistakes and successes
The quality of being honest and having strong moral principles
Respectful, responsible, trustworthy, honest