I&C Exam Flashcards
- What are the 4 main concepts in attending behavior (three v’s and a b)?
a. Visual- eye contact- level, type, mirroring
b. Vocal Quality- yours/your clients- try to match
c. Verbal Tracking- track the story, help organize
d. Body Language- Open posture, facial expression most important- should be reciprocal, pay attention to their/your resting face
- What are the cultural differences that may exist with each attending behavior?
a. Visual- AA’s more when talking, less when listening, whites reverse, NA, Latinos- sign of disrespect
b. Vocal- accents have different intonations, impact patterns, vocal underlining
c. Verbal- using culturally appropriate language (settle up) shows respect
d. Body language- shanghai example- too frequent nodding, shoulder touching
- Define verbal underlining.
a. Verbal emphasis, louder volume to emphasize importance of certain words/phrases
- Define selective attention.
a. Clients talk about what counselors want to hear- how you select what to pay attention to determines fit of relationship
b. They give you 14 things, how do you respond? “You’ve said a lot, what feels the most important to focus on first? Last thing may be most important. How are all the things connected? To last session?
- When are closed ended questions helpful in counseling? Open ended?
a. Closed- mainly for clarification
b. Open- pull for lots of info, lets the client lead
- What is your position on using questions in counseling? Support your position with specific advantages or disadvantages (or both)?
a. Questions are good, but do direct the therapy so should be used sparingly- can make your client feel interrogated, also can create a rhythm of needing you to ask questions to keep the therapy going
- What is a positive asset search? (be prepared to apply this)
a. Fully explore & empathize, gather data (find internal/external resources), look for supports in the form of people, institutions, role models
- How could a positive asset search interfere with client development?
a. If you don’t fully empathize first, strengths search could seem dismissive. Failure to treat means stalled therapy due to insufficient empathy, trying to fix before fully hearing
- What are non-verbal indicators of discomfort? (be prepared to apply this)
a. Closed body language
b. Less eye contact/looking away
c. Facial expression
d. body shift
e. Jiggling leg
- Define 4 types of client discrepancies with examples of each.
a. Internal to the client (2 contradictory ideas in a statement)
b. Between Client and world (interpersonal conflict/situational conflict)
c. Discrepancy in Goals (seems to be no solution- lose/lose)
d. Discrepancies in you and the client (values, miscommunication, etc)
- In the course of your own counseling practice, what have you learned about your own verbal and non-verbal behavior and its impact on others?
a. Body Language- Lean
b. Verbal Tone- Soothing Tone
c. Use of Humor/playfulness
d.
- What is important about the concrete-abstract distinction and how can you use this in counseling?
a. People have a general tendency, know it. Exists on a spectrum- too far one way gets them stuck- too concrete can mean unintegrated memory as found in trauma, too abstract may lead to helplessness- ask meaning based or example questions to get back to middle of spectrum
- Be able to provide a reflection of feeling, a paraphrase and an encourager to a provided client statement.
b. Para- pull out essence of what they’re saying, includes sentence stem (sounds like), essence, check for accuracy
c. Enc- a couple of possibly exact words to encourage more talking
- Outline the five stages/dimensions of the interview and the importance of each. Note the importance of cultural issues in your discussion.
a. Empathic Relationship
b. Story & Strengths (Gathering story, issues)
c. Goals (what do we want to happen here?)
d. Restory (exploring alternatives, incongruities, conflict, restory)
e. Action (terminating, generalizing & acting on new thoughts)
- How are positive asset search and positive regard similar and dissimilar?
a. Both are building up client, looking at strengths, make them feel powerful and good, build efficacy
b. Positive asset search is more active, specific coping mechanisms for dealing with this problem, while positive regard is a way of being and connecting with client, accepting them for how they are, nonjudgmental reflection